Knowledge Work Types

Tony Karrer

Several people have asked for some clarification on my definition of Concept Work and Concept Workers. To help clarify this and to begin thinking through implications for Work Literacy Skills , I went back through a couple of different sources. Thomas Davenport classifies Knowledge Work Types in Thinking for a Living: How to Get Better Performances And Results from Knowledge Workers using a variety of classifications. One was based on the complexity of the work.

Types 120

Top 100 eLearning Items

Tony Karrer

Using eLearning Learning , I thought it would be interesting to go look what it thinks are some of the top items of all time. Introducing The Conversation Prism eLearning Trends 2007 and 2008 TechCrunch White Label Social Networking Platforms Chart How to Insert YouTube Videos in PowerPoint Presentations LinkedIn Tips and Tweaks: Do More with your LinkedIn Account Introduction to Wikis, Blogs, Social Bookmarking, Social Networking and RSS Corporate Policies on Web 2.0

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Skimming and Learning Design

Tony Karrer

One of the common themes on my blog is the world we live in with availability of trillions of web pages, millions of people, and thousands of tools, has meant a significant and continuous change in our work literacy. Note to self, figure out how this could have worked.)

Design 130

Slow Learning – #change11

Clark Quinn

Our formal learning approaches too often don’t follow how our brains really work. It’s part of what my colleague Harold Jarche talks about when saying “work is learning and learning is work”, the notion that as organizations start empowering workers to adapt to the increasing complexity, there will be no difference between work and learning, and we’ll have to move away from the ‘event’ model of learning and start integrating learning more closely into our activities.

The Best of Times, The Worst of Times: opportunities and challenges for the L&D profession

Charles Jennings

Rethink what’s gone before and adapt to change, or keep on doing what’s always been done in the hope beyond hope that it will work. This is all very positive, and an apparent validation of the existing work L&D departments are carrying out.

Survey 235

Mobile as Main Mode

Clark Quinn

Now, I don’t think all of everything needs to be pulled through a mobile device, but the realization I had is that these devices are going to be increasingly ubiquitous, increasingly powerful, and consequently will be the go-to way individuals will augment their ability to work.

Free - Web 2.0 for Learning Professionals

Clark Quinn

Work Literacy and the eLearning Guild are partnering to provide you with a great (and free) opportunity to get up to speed on Web 2.0 We have designed the activities for completion at your own pace. Introduce you to new tools and methods for work and learning Discuss implications of these tools for learning professionals Prepare you to participate in DevLearn 2008 in new ways as an attendee or as a spectator.

Horizontal Learning

Tony Karrer

In the eLearning sector many vendors have created eLearning solutions primarily for educational institutions. These technologies are supposedly designed for learning but that is not true. Same is true in the corporate eLearning space ( LMS Dissatisfaction on the Rise & Do You WANT an LMS? Call them Personal Learning Environments (PLE) if you want but the key issue here is that they are based on user-centric design. and eLearning 2.0 Interesting post.

Performance Support in 2015

Tony Karrer

Examples in matching were: People to Projects People to Jobs Students to Tutors In each of these, it has the classic characteristics that point to Performance Support: Infrequent Complex Important to get right I would claim that as knowledge work becomes more complex and we move towards being concept workers , we are being asked to act like experts even though we aren’t experts. We are already seeing this in terms of lots of startups aimed at particular elements of knowledge work.

50 suggestions for implementing 70-20-10

Jay Cross

Replacing today’s haphazard approaches with systematic, enlightened management accelerates the development of future workers and gets the entire organization working smarter. Convergence of work and learning. Work and learning have merged.

Hot List

Tony Karrer

There are some very cool new features especially our hot list feature coming out soon on the eLearning Learning Content Community. In other words, we are using what is happening: with the content out in the network on the eLearning Learning searches that land on us and that occur on the site, and various other kinds of behaviors. This is going to take some work to get it right, but we believe it will help to highlight various hot list content.

List 100

Workscaping, part 1 of n

Jay Cross

On the way home from the Swiss eLearning Conference, my mind was racing after three days of talking with interesting people and spreading the informal learning gospel. In time, the words will migrate into the Working Smarter unbook.

Top-Down Strategy

Tony Karrer

It's left to the reader to interpret where they fit into their day-to-day concept work. Trying to fit any tool into the myriad of different work lives is really hard. It starts by looking at your key knowledge work: Roles Projects For myself, these might be: Roles Small Business Owner Manager Acting CTO Community organizer Expert / Speaker / Writer Client Advisor Family Vacation Planner Fine Dining Planner etc.

Personal Learning Tools and Technologies

Tony Karrer

Here are some of the links: Requirements of a PLE Framework Social Network Operating Systems Personal Work and Learning Environments (PWLE) - More Discussion Personal Work and Learning Environments PWLE Not PLE - Knowledge Work Not Separate from Learning Learning and Networking With A Blog (T+D article) Personal Learning Strategies Personal Learning Learning Systems EPSS and ePerformance Personal Learning for Learning Professionals - Using Web 2.0

Share Best Practices - Patterns

Tony Karrer

What works in my marriage won't necessarily work in -- and may even damage -- yours. Dodged that bullet. :) Patterns and Knowledge Work I understand the concern that when you share best practices, you may come out with very different results. eLearning Technology.

Trends in Learning

Tony Karrer

Environmental Changes Some of the common trends I discuss in presentations are: Decreased L&D budgets Faster pace Increased workforce mobility Shorter job tenure Increased job fragmentation - fewer numbers in any one role Constant increase in complexity Greater concept work Need for faster proficiency Changing expectations for learning The bottom line is that Learning and Development needs to do more with less these days or they will be marginalized. eLearning Technology.

Trends 114

Using SharePoint

Tony Karrer

Using SharePoint before, during and after courses This typically takes the form of sharing best practices, code examples, templates, links; posting announcements; having discussions; showing calendar items; supporting student profiles; supporting student project work; sharing notes, documents; providing course content. But in discussions there were often distinctions based on what the work team or CoP expected. Quick Thoughts on eLearning 2.0 A lot of what eLearning 2.0

Work Literacy Skills - New Workshop

Tony Karrer

Harold Jarche, Michele Martin and I are pleased to announce a new workshop offering that relates to the recent posts on Tool Set 2009 and to the issues of Work Literacy. Work Literacy Skills Workshop Was the last formal training you had on knowledge work skills the use of a card catalog and microfiche reader? We are left trying to figure out where all these new tools fit in our day-to-day work life and our professional life.

Skills 100

Thriving in the Net-Work Era

Jay Cross

Before industrialization, work was local or industry meant cottage-industry. About three hundred years ago, work became an organizational matter. Factories require groups of people working together. Clocks measure working hours instead of the sun.

Workplace Learning Professionals Next Job - Management Consultant

Tony Karrer

But there was another significant trend in the answers… Learning and Work Converge In a world where Knowledge Work and Learning is Inseparable , finding ways to support and improve work is the same as finding ways to support and improve learning. Jay Cross in Ten Years After puts it: In a knowledge society, learning is the work. Who in an organization is responsible for supporting and improving work? Browse eLearning Content

Notes from Tallinn

Stephen Downes: Half an Hour

Steve Wheeler - Creative Commons intro - Twitter intro - "Connect with professionals just like yourself all over the world" - Warlick: "For the first time we are preparing students for a future we cannot clearly describe." - describing old-style spirit-based duplicators - recall creating programs on the BBC microcomputer for nurses - early 80s - you don't give people knowledge, you give them literacies and skills - teams, etc - switch off for 60 seconds, what would you miss? Does work?

Reflecting on the first half of 2009

Jay Cross

Any remaining training staff will become mentors, coaches and facilitators who work on improving core business processes, strengthening relationships with customers and cutting costs. Agile Instructional Design. Hence, I am exploring how well the principles of agile programming might be incorporated into a new framework for instructional design. They’re all facets of the same thing: the corporate commons of work and learning. eLearning.

ROI 90

Working Smarter eFieldbook $12

Jay Cross

Working smarter is the key to sustainability and continuous improvement. Knowledge work and learning to work smarter are becoming indistinguishable. The infrastructure for working smarter is called a workscape. It’s the platform where learning and work transpire.

eBook 177