The UX of Co-Design: Experience Principles for Successful Client Workshops
JULY 13, 2011
In the past six months, I've been leading design teams of twenty, sometimes thirty people. Some of these people are designers, but the majority are managers, business strategists, front-line workers, and P&L owners. Together we have been solving big wonky strategy and design problems that matter deeply to how our client will continue to support and grow relationships with their customers in the future. Without carefully designed activities, unhappy groups abound.