AI Technologies Are Fundamentally Changing How Work Gets Done

Irving Wladawsky-Berger

After decades of promise and hype, artificial intelligence is finally becoming one of the most important technologies of our era. AI technologies, like machine learning, are clearly having a major impact on the very nature of work.

The Puzzling Economic Impact of Transformative Technologies

Irving Wladawsky-Berger

As we’ve learned over the past two centuries, there’s generally been a significant time lag between the broad acceptance of a major new transformative technology and its ensuing impact on companies, governments and other institutions.

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Educational Research in Learning Technology

Stephen Downes: Half an Hour

Kerr in this recent post , about how research in educational technology could be improved, but I have disagreements around the edges, enough that I think more discussion is warranted. Here are just a few: - access - it is demonstrably true that educational technology has increased access.

Technology, Marketing and Storytelling

Irving Wladawsky-Berger

I was reminded of those exciting times when reading a recent article, The Power of Immersive Media , by Frank Rose , Senior Fellow at Columbia’s School of the Arts and author of a number of articles and books on digital culture, including The Art of Immersion. Digital technologies, - mobile, cloud, social, Internet of Things, big data and analytics, AI… - are transforming just about every aspect of business. Digital technologies are now expanding the scope of storytelling. .

questioning technology

Harold Jarche

” “Researchers studying the early history of agricultural societies believe large groups of people built permanent monuments to reinforce identities based on a sense of shared history, ideals and culture.” Perhaps hierarchies are a ‘ technology ‘ we no longer need to organize as a society. We should take a lesson from the Luddites, who were not anti-technology but understood that certain groups were trying to monopolize the new technology.

AI Is Mostly About Business Value, Not Technology

Irving Wladawsky-Berger

For example, in a 2018 Harvard Business Review article he co-authored, Davenport advised companies to build their AI capabilities through the lens of business opportunities, rather than technology. Transformative technologies are prone to hype cycles , - remember the dot-com bubble.

Technology, Media and Culture - the Best of Times or the Worst of Times?

Irving Wladawsky-Berger

USC’s Annenberg Innovation Lab (AIL) was founded in 2010 to study the transformational impact of technology on culture and on the media industries. The Lab has a number of industrial partners , including technology and communication companies like IBM, Verizon and Cisco, and media companies like Warner Bros, Paramount and BET. How can you best understand the impact of disruptive technologies on something as deeply human as culture?

Will blockchain kill culture?

David Weinberger

Peter Brantley [ @naypinya ] has posted a succinct warning about the effect blockchain technology may have on culture: by making the mechanism of trust cheap, transparent, and more reliable, blockchain could destroy the ambiguity that culture needs in order to thrive. Culture is the ultimate analog phenomenon, even when it’s communicated digitally, for it is only culture to the extent to which people?—?we?—?make Culture by definition does not.

Technological Unemployment and the Future of Work

Irving Wladawsky-Berger

Few topics are as important, - and as challenging to anticipate, - than the future of work given our justifiable fears of rising technological unemployment. One such discussion took place this past September at the The World Summit on Technological Unemployment in New York. I moderated a panel on Technology and the Future of Work, where MIT economist David Autor and NY Times reporter John Markoff talked about their most recent work.

Where is Technology Taking the Economy

Irving Wladawsky-Berger

I recently read Where is Technology Taking the Economy? , The first era, in the 1970s and 1980s, brought us Moore’s law and the dramatic advances in semiconductor technologies. And data can’t easily be owned either, it can be garnered from nonproprietary sources… if past technology revolutions are indicative, we will see entirely new industries spring up we hadn’t even thought of.”. But, as we well know, there are serious downsides to technology-based automation.

Fostering an Innovation Culture: Talent, Discipline and Leadership

Irving Wladawsky-Berger

I was reminded of this point as I read The Hard Truth About Innovative Culture s , an article in a recent issue of the Harvard Business Review (HBR) by Harvard professor Gary Pisano. “A culture conducive to innovation is not only good for a company’s bottom line,” writes Pisano. “It also is something that both leaders and employees value in their organizations.”. Innovative cultures are paradoxical. Innovation has been a hot topic for the past few decades.

Culture 6 of 7: Adjustments

Dave Snowden

In any art work the final adjustments mean that we are nearing completion, in cultural change I want to argue, it is the sign that the process is only just starting. In an ideal world managing culture would be a constantly evolving process; multiple small micro-changes with a feedback loop in near real time that allows the process to be navigated. Culture is more like an estuary with strong and weak currents and constantly shifting sandbanks, assuming stability is a danger.

Gender Diversity, Empathy and Technology

Irving Wladawsky-Berger

What’s the value of gender diversity in technology-based disciplines? Is gender diversity an asset for technology-based companies? Are men inherently better than women at technology-based jobs? But, while much research remains to be done, let’s accept the conclusions of the E-S theory, and consider a different question: Are empathy and related soft capabilities important, - for males as well as females, - even in the hard world of technology?

Robocalypse Now? Technology, Productivity and Employment

Irving Wladawsky-Berger

they asked in the paper’s abstract. “Canonical economic theory says no, but much recent economic theory says maybe - that is, rapid advances in machine capabilities may curtail aggregate labor demand as technology increasingly encroaches on human job tasks.”. But, “In the end, the fears of the Luddites that machinery would impoverish workers were not realized, and the main reason is well understood,” noted a 2015 article on the history of technological anxiety.

The Top Ten Emerging Technologies of 2018

Irving Wladawsky-Berger

For the past several years, the World Economic Forum (WEF) has published an annual list of the Top Ten Emerging Technologies that would be potentially disruptive over the next three to five years while also providing significant benefits to economies and societies. The Top Ten Emerging Technologies 2018 was released in September, 2018. The full report includes a longer, one-page description of each of these technologies.

Ethanz on culture’s shaping of technology

David Weinberger

In the course of the post, we learn at every level possible: about technology, economics, communities, Nairobi, and the persnickety ways culture shapes technology. I wasn’t sure how to title this post from a few weeks ago by Ethan Zuckerman. His own title is also inadequate: “Kenya, Power, and Questioning My Assumptions.” ” It’s not so much that the title is bad as that the post is too, too rich. Holy cow, Ethan is a good writer.

holistic technology

Harold Jarche

I first came across the work of Ursula Franklin through her CBC Massey Lecture series on The Real World of Technology. Ursula Franklin] distinguished between the holistic technology of creative artisans and the prescriptive technologies of large corporations and bureaucracies that discouraged critical thinking and created a culture of compliance.” – The Globe & Mail. In political terms, prescriptive technologies are designs for compliance.”

knowledge-sharing, post-technology

Harold Jarche

Given the diminishing choices, enterprise knowledge-sharing today is even less about the technology. Quite often the largest share of the budget in any ‘digital workplace’ initiative goes toward the technology. While social media enable transparency, they also lay bare a company’s culture. A dysfunctional company culture does not improve with transparency, it just gets exposed. Communities PKMastery Technology

Automation Technologies and the Future of Work

Irving Wladawsky-Berger

Last year, McKinsey launched a multi-year study to explore the potential impact of automation technologies on jobs, organizations and the future of work. “Can we look forward to vast improvements in productivity, freedom from boring work, and improved quality of life?,” It found that 45% of work activities could be automated using existing, state-of-the-art technologies. According to McKinsey, “fewer than 5 percent of occupations can be entirely automated using current technology.

There Is Nothing Wrong With The Term ‘Company Culture’

Dan Pontefract

The headline from Harvard Business Review read, Why “Company Culture” Is a Misleading Term. “Organizational culture is assumed to be important to making sure that employees are happy and productivity is good. At the same time, the concept, meaning, and function of culture rarely garners much thought.” I’m here to defend the term, “Company Culture” But first, a bit of a background to the author.

Technology and the Future of Media

Irving Wladawsky-Berger

Most everyone will agree that advances in information and communication technologies (ICT) are radically transforming the business landscape. Internet users already spend 20–30% of their time online, mainly engaging with media content… Globalization, deregulation, technological innovation and the convergence of previously separate industries such as media, entertainment, information, and consumer electronics, have created a somewhat turbulent media landscape.”.

Payment Technologies: Past, Present and Future

Irving Wladawsky-Berger

History can be a useful guide to the future, especially when trying to predict the impact of disruptive changes on human organizations and cultures. I was reminded of this dictum when recently attending a very interesting workshop, Payment Technologies: Past Present and Future. The workshop was sponsored by UC Irvine’s Institute for Money, Technology and Financial Inclusion (IMTFI).

A Growing Backlash Against the Relentless Advances in Technology?

Irving Wladawsky-Berger

Given the relentless impact of technology-based innovation on just about all aspects of society, I like reading the views of different people on the subject, especially those outside my own worlds of technology and business. At IBM’s Watson Research Center , where I spent the first 15 years of my career, I was mostly involved in technology transfer initiatives aimed at moving innovations from IBM’s research labs to its product divisions.

Gender Diversity, Empathy and Technology

Irving Wladawsky-Berger

What’s the value of gender diversity in technology-based disciplines? Is gender diversity an asset for technology-based companies? Are men inherently better than women at technology-based jobs? But, while much research remains to be done, let’s accept the conclusions of the E-S theory, and consider a different question: Are empathy and related soft capabilities important, - for males as well as females, - even in the hard world of technology?

Where is Technology Taking the Economy

Irving Wladawsky-Berger

I recently read Where is Technology Taking the Economy? , The first era, in the 1970s and 1980s, brought us Moore’s law and the dramatic advances in semiconductor technologies. And data can’t easily be owned either, it can be garnered from nonproprietary sources… if past technology revolutions are indicative, we will see entirely new industries spring up we hadn’t even thought of.”. But, as we well know, there are serious downsides to technology-based automation.

Stop Killing Your Corporate Culture

Dan Pontefract

According to Waterstone Human Capital and their 2010 Canadian Corporate Culture Study Results : 71 per cent of respondents say their organization’s corporate culture drives sales and revenue. To cut to the chase, it’s my opinion that the culture of many companies is being ruined by clueless executives. This would definitely help stop many corporate cultures from being killed. Culture leadership CODE corporate culture engagement open leadership

Solow Paradox 2.0: The Lagging Impact of Technology Advances on Productivity Growth

Irving Wladawsky-Berger

Which is why few topics have generated as much concern among economists and policy makers as the sharp decline in productivity growth in the US and other advanced economies over the past decade, - despite accelerating technology advances. Our continuing technology advances should have been able to overcome the two percentage decline in productivity growth of the first two waves. Fewer workers is one of the key reasons for our stagnant economic growth.

Technology and change.

Euen Semple

We are experiencing a seismic shift in how we see the world that is primarily social and cultural rather than simply technological. Sure the technology is helping, but it is meeting a need more often than it is creating it. We had to be ready for what the technology could do for us. I love technology if it is well designed, fun to use, and makes us more effective and life better. Technology as an end in itself really bores me.

The Economic and Cultural Polarization of America

Irving Wladawsky-Berger

For most of our nation’s history, whatever the inequality in wealth between the richest and poorest citizens, we maintained a cultural equality known nowhere else in the world - for whites, anyway.” There was a common civic culture, - the American way of life , - “that swept an extremely large proportion of Americans of all classes into its embrace. You might say the country has bifurcated into different social tribes, with a tenuous common culture linking them.”

Blockchain - Once Again, the Technological Genie Has Been Unleashed from its Bottle

Irving Wladawsky-Berger

It appears that once again, the technological genie has been unleashed from its bottle,” write the authors in their opening paragraph. “Summoned by an unknown person or persons with unclear motives, at an uncertain time in history, the genie is now at our service for another kick of the can - to transform the economic power grid and the old order of human affairs for the better.

Building a Culture of Continuous Learning

Charles Jennings

The part that formal, directed learning plays in overall organisational capability may be important at times, but organisations aspiring towards Peter Senge’s ‘learning organization’ – in other words, creating a culture of continuous learning - need to reach beyond simply improving structured training. In other words, simply improving traditional training approaches – even introducing learning technologies into the classroom model – will not achieve the improvements needed.

Heidegger on technology, and technodeterminism

David Weinberger

I’m leaving tomorrow night for a few days in Germany as a fellow at the University of Stuttgart’s International Center for Research on Culture and Technology. It undoubtedly will change significantly, but here’s what I plan on saying at the beginning: In 1954, Heidegger published “The Question about Technology” (Die Frage nach der Technik). Heidegger says that technology reveals the world to us in particular ways.

Reflecting on the State of Enterprise 2.0 as an Organizational Culture Change Agent

Dan Pontefract

to solely be defined as a technology change and not a behavioural change for our organizations. have more to do with an organizational and leadership behavioural change than the discovery of people through content and technology? It was — and still is — my belief that people connect to people, not to technology or content. Who creates the technology or the content in the first place? Culture. not implementing technology as the antidote for culture change).

Can AI Help Translate Technological Advances into Strategic Advantage?

Irving Wladawsky-Berger

Any sufficiently advanced technology is indistinguishable from magic,” is one of the most memorable quotes of science fiction writer Arthur C. But, as we better understand its promise and limitations, technology becomes just another tool we rely on in our work and daily life. This has been a particular issue with information technologies in general, including the Internet and AI. Digital technologies are all around us.

If Your Enterprise Social Network Is a Ghost Town It’s Probably Due To Your Corporate Culture

Dan Pontefract

Tell me, would you describe your culture as one that is open or closed? Do you and your employees operate in a culture of fear or is it a relatively harmonious and engaged environment? Quite frankly, that saddens me because although technology isn’t the answer, enterprise social networks can do so much good for an organization’s culture and engagement. Like me, Charlene is a crusader for a more open and collaborative culture.

[liveblog] Data & Technology in Government

David Weinberger

Part of the importance of this is that students at the Kennedy School are agitating for a much strong technology component to their education on the grounds that these days policy makers need to be deeply cognizant of the possibilities technology offers, and of the culture of our new technology development environment. Tomorrow there is an afternoon of discussions sponsored by the student-led Technology for Change group.

Data 135

Internet culture

Jay Cross's Informal Learning

Web technology scales. Chief Learning Officer magazine , Effectiveness, April 2009. by Jay Cross. The Internet is so pervasive that Internet values are blowing back into real life. For example, I have no qualms about walking out of a boring presentation, even if I’ve been sitting in the front row. The Web trained me to click past unrewarding pages and spend my time where it will do me the most good.

Micro-blogging can help build your organisational culture

Dan Pontefract

As a consequence and according to Gallup Management Journal , this disengaged and disconnected culture (in US-based organisations) is costing $300b per year in lost revenues alone. Moving Towards a Culture of Sharing. According to research published by McKinsey and Company in December, 2010, only 13% of companies felt as though micro-blogging was actually enhancing company culture. Exchanging Ideas; Improving Culture, Knowledge and Networks.

What’s Needed First? Culture Change or Enterprise 2.0 Adoption

Dan Pontefract

Do we first require an organizational culture adaptation prior to any meaningful Enterprise 2.0 tools need to become so simplistic, easy to use and of course generally available to an organization before a culture can be considered connected, flat and more collaborative? Peter Bregman states that an easy way in which to begin changing an organization’s culture is by telling stories. That should change the culture, right? Culture collaboration enterprise 2.0

Cultural success

Clark Quinn

The interesting bit was that there were two widely different cultures, and yet each was successful. Normally, we look at the elements of successful learning cultures as providing safety and reward for contributing, acceptance of diversity, and other dimensions. The other culture is similarly committed to quality, but the leader has a much different personality.

Governance and Pragmatism: Moving Beyond “The Culture of No”

Irving Wladawsky-Berger

Inside IBM's Historic Turnaround ,” former IBM Chairman and CEO Lou Gerstner wrote about the bureaucratic culture that contributed greatly to the near-death experience IBM went through in the early 1990s. Lou called it A Culture of “No.”. “I I think the aspect of IBM’s culture that was the most remarkable to me was the ability of any individual, any team, any division to block agreement or action. The digital technology revolution marches on.

Technology, Capitalism and “The American Way of Life”

Irving Wladawsky-Berger

Much has been written about our digital technology revolution and its impact on economies, societies and individuals. But few have brought the kind of historical perspective to the subject that helps us better understand our turbulent times like scholar and consultant Carlota Perez in her 2002 book Technological Revolutions and Financial Capital: The Dynamics of Bubbles and Golden Ages and related publications. The now well accepted technologies become the norm.

Learning Technologies UK wrap-up

Clark Quinn

I had the pleasure of speaking at the Learning Technologies ’11 conference, talking on the topic of games. The conference was held on the 3rd floor of the conference hall, while floors 1 and ground hosted the exposition: the ground floor hosted the learning and skills (think: training) exhibits while the 1st floor held learning technology (read: elearning) vendors. design games meta-learning mobile social technology