Culture and Design: Collective Versus Individual Progress

Adaptive Path

This collection of observations has made me realize just how deeply culture and cultural differences impact the practice of design. Culture of collective progress versus culture of individual progress. Culture of rhetoric versus culture of making.

Culture And Design: Legacy Versus From Scratch

Adaptive Path

This collection of observations has made me realize just how deeply culture and cultural differences impact the practice of design. Culture and Design" is the overall theme I have chosen to write about in a series of posts covering the following topics: Culture of legacy and preservation versus culture from scratch. Culture of collective progress versus culture of individual progress. Culture of rhetoric versus culture of making.

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Corporate culture

Harold Jarche

Tweet Next month I’ll be discussing corporate culture at Sibos in Toronto. My view (not original) is that corporate culture is an emergent property. Culture happens, and like a child, once born, the parents are not really in control. To know the culture, be the culture.

Is Design Thinking the “New Liberal Arts”?

Irving Wladawsky-Berger

Design thinking has become an increasingly popular topic of discussion over the past decade. Design is no longer just for physical objects, e.g. cars, bridges, shoes, jewelry, smartphones. The application of design thinking beyond products isn’t new.

Thoughts on Learning Design Strategy

Clark Quinn

At the DevLearn conference, I ran a Morning Buzz on Learning Design Strategy. I started with a set of questions to address, so I’ll go through their comments in roughly that order (though we didn’t exactly follow this structure): What is learning design strategy?

Design Interrupted: Design-time Versus Meeting-time

Adaptive Path

The same, it seems, goes for design. An article I read a while back caused me to reflect on how we scheduled meetings at Adaptive Path and how that might affect my colleagues' ability to achieve quality design work. But the meetings still break up the design day, and some days the teams might barely get into really deep design work where they have the time and focus to understand and solve hard problems before they'd have to attend a meeting.

If Your Enterprise Social Network Is a Ghost Town It’s Probably Due To Your Corporate Culture

Dan Pontefract

They’re windowless and the carpets look as though designers around the world have colluded with one another to see who can come up with the most bizarre patterns possible. Tell me, would you describe your culture as one that is open or closed?

Service Design Soft Skill Builder: Empathy

Adaptive Path

We, the design community, talk (and write and speak) a lot about empathy. Some, at the extremes, position human-centered designers as Platonic figures releasing stakeholders from the shadows of opinion and faceless analytics into the reality of human emotions, needs, and desires.

Skills 116

Leadership emerges from network culture

Harold Jarche

A new culture emerges. Culture is an emergent property of people working together. Dave also underlines the fact that over half of your probes will fail and hence the need to have a culture where failure is an option. We don’t do fail-safe design.

The Evolution of Design Thinking

Irving Wladawsky-Berger

Design Thinking is the featured topic in the September issue of the Harvard Business Review with four articles on the subject. “It’s The application of design thinking beyond products, - in innovation, problem solving and business strategy, - isn’t new. That’s where design comes in.

Design Thinking and the Workplace Experience

Irving Wladawsky-Berger

Design has long played a major role in product innovation. But in the last few years, a shift has been underway bringing design to the very core of the business. “ The Evolution of Design Thinking : It’s no longer just for products.

Design 102

Design Interrupted: Design-time Versus Meeting-time

Adaptive Path

The same, it seems, goes for design. An article I read a while back caused me to reflect on how we scheduled meetings at Adaptive Path and how that might affect my colleagues' ability to achieve quality design work. But the meetings still break up the design day, and some days the teams might barely get into really deep design work where they have the time and focus to understand and solve hard problems before they'd have to attend a meeting.

Narratives of culture: overture

Dave Snowden

There are some basic truths about culture in organisations that are pretty self-evident to anyone prepared to engage with either theory or practice. So next week we will launch a low cost (even lower if you get in early) cultural mapping tool (possibly two) that organisations can use.

How is the culture of luxury changing?

Ross Dawson

Tim Stock of scenarioDNA has created an excellent presentation on the Culture of Luxury, shown here. The Culture of Luxury 2011 (Brand Packaging). Design is the process of creating what could be, might be perfect. design Social trends

Want to Design for Impact?

Adaptive Path

Whether you consider yourself a creative, a maker, an ideas person or are just plain curious, this is the opportunity work with a local San Francisco community organization, on a tangible opportunity, while being led by experts in the design process. The best way to learn design thinking?

Instructional design: from “packaging” to “scaffolding”

Jane Hart

When I set up the Social Learning Centre last year, I wanted to offer workshops that encouraged discussions and conversations around topics (see About our workshops ): “Our workshops are designed to give just enough structure, without constraining personal and social learning.”

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Intervention Design: Overcoming Stiff Resistance to a New, Disruptive Innovation

Irving Wladawsky-Berger

The September issue of the Harvard Business Review features a spotlight on The Evolution of Design Thinking. Last week I discussed this expanded view of design thinking based on one of the articles, - Design Thinking Comes of Age.

Service Design Soft Skill Builder: Empathy

Adaptive Path

We, the design community, talk (and write and speak) a lot about empathy. Some, at the extremes, position human-centered designers as Platonic figures releasing stakeholders from the shadows of opinion and faceless analytics into the reality of human emotions, needs, and desires.

Skills 116

Designing Professional Development for the Distracted Learner

Beth Kanter

Bersin by Deloitte’s infographic “ Meet the Modern Learner ” is an excellent summary of the challenges facing trainers who need to design and deliver professional development for nonprofit professionals. From a design perspective, one takeaway is to create micro learning opportunities.

UX Week Keynote Speaker Amanda Dameron on Making Design More Human

Adaptive Path

If you’re a fan of Dwell magazine, you’re familiar with its unique take on modern architecture and design in the home. Dwell editor-in-chief Amanda Dameron is a passionate advocate for the philosophy of design exemplified by the homes, decor, and furnishings showcased in Dwell.

Creating A Culture of Continuous Improvement Based On Data

Beth Kanter

It was designed to complement existing technical assistance resources through tip sheets, examples, and links to multiple resources. This section of the report covers new ways of thinking about organizational culture based in continuous improvement based on feedback.

The evolution of design to amplify flow

John Hagel

If we want to understand the importance of flows in our world, the new book Design in Nature released this week by Adrian Bejan and J. There is an imperative here:  “The constructal law is a shout from the rooftops: Everything that flows and moves generates designs that evolve  to survive (to live). All designs arise and evolve according to the same law.”. The importance of design in flow systems. The direction of design evolution.

Design 115

Reviewing "A New Culture of Learning"

John Hagel

  My colleague and friend, John Seely Brown, has just come out with “A New Culture of Learning: Cultivating the Imagination for a World of Constant Change” , co-authored with Doug Thomas, a professor at the University of Southern California.  We believe that this new culture of learning can augment learning in nearly every facet of education and every stage of life. We all have the uncomfortable feeling that the education we received is serving us less and less well.

The Tale of Two Cultures

Jay Cross

Snow wrote an essay describing the “two cultures, whose thesis was that ‘the intellectual life of the whole of western society’ was split into two cultures — namely the sciences and the humanities — and that this was a major hindrance to solving the world’s problems.

Our New Head of Service Design: On the state of the industry, its value, and why Capital One

Adaptive Path

It’s Kendra Shimmell, who we’re excited to introduce as the new head of the Service Design practice for Adaptive Path at Capital One. Kendra comes to us via the venerable Cooper design team, but prior to that was a part of Adaptive Path , which makes for a good kind of déjà vu. Beyond being a service design leader, she’s a speaker, an educator, and a dancer. How might you characterize the state of service design? And that is service design.

Happy, Healthy Nonprofit: Changing Organizational Culture One Sneaker at Time

Beth Kanter

This group was started by Lisa Colton after a session I designed and facilitated last year called “ Walking as Work.” She shared some great tips about how to get your nonprofit to shift from a sitting culture to one which includes walking meetings and standing desks.

Designing for Better Sex: In conversation with Cindy Gallop

Adaptive Path

Iran and Allison Huang, our Design intern, talked to Cindy. They asked her to inspire us with her vision for a diverse, inclusive world where technology is designed to facilitate honest human experiences and relationships. The software side is technology that is designed to bring people closer together in the real world. There is a very standard design default that happens when it comes to sex. How do you think that designers should navigate that?

Instructional Design Orthodoxy

Xyleme

I will be dating myself here, but so much of the orthodoxy in the instructional design process was forged back in the late 80’s and early 90’s when the only Computer-Based Training (CBT) tools were Toolbook for the PC, and Hypercard for the Mac. The idea that you might allow scrolling was to many an Instruction Designer taboo. People had no objections to scrolling pages on the web, but yet this rigid constraint persisted and WBT tools lagged behind the cultural norms.

Different Ways Nonprofits Are Using Design Thinking to Solve Problems and Achieve Impact

Beth Kanter

Note from Beth: Several years ago, I was got trained in design thinking facilitation methods using Luma and have incorporated these techniques into my consulting and training practice. Different Ways Nonprofits Are Using Design Thinking to Solve Problems and Achieve Impact.

UX Week Keynote Speaker Ken Jennings on Maps and Design

Adaptive Path

In this interview, I talk with Ken about the connections between the ideas in his book and the concerns of designers, and get a preview of what he’ll be talking about in his keynote at UX Week 2014 in San Francisco this September.

When the Learner is the Teacher, Do We Need Instructional Designers?

Xyleme

It’s a new world out there for the Instructional Designer. It’s about harnessing the new ways of learning that are enabled by a new breed of technology, and a cultural shifts in how we use it. When designing for mLearning, we need to put ourselves in the shoes of the user who is walking around with a very powerful tablet and/or smart phone. The Instructional Designer (ID) needs to relinquish control of this and design environments where this happens organically.

Mark Jones on the Pros and Cons of External Service Design Consultancies vs. In-house Teams

Adaptive Path

More and more companies are exploring service design with external consultancies or by building in-house teams. In the past couple years, as we’ve seen many design firms (including Adaptive Path) get acquired by large companies, it feels especially timely to reflect on the different advantages of internal versus external design groups and the types of work each is best suited for. Are you more interested in building a culture of design and human-centeredness?

Technology, Media and Culture - the Best of Times or the Worst of Times?

Irving Wladawsky-Berger

USC’s Annenberg Innovation Lab (AIL) was founded in 2010 to study the transformational impact of technology on culture and on the media industries. How can you best understand the impact of disruptive technologies on something as deeply human as culture?

Designing and Implementing MOOCs that Maximize Student Learning

Stephen Downes: Half an Hour

They present a unique design challenge. They have a more varied educational and cultural background than in traditional courses. A fun design challenge at Stanford has been to design MOOCs for reuse, by targeting local learning communities, eg.

13 books on learning, people, organizations, corporate culture, and change

Jay Cross

A New Culture of Learning by Douglas Thomas and John Seely Brown. Designing mLearning by Clark Quinn. This morning I conducted a webinar on Making Learning Stick. Funny, isn’t it, that we invest so much to help people learn and so little to help them remember?

Non-profit business design: the human side has to come first  

Adaptive Path

Our nonprofit partner, Homebridge , has a design problem that is terribly, incredibly unfair: monetizing what they do to support the parts of their mission that will never be profitable. Fortunately, as designers, we love unfair places. As designers, we solve problems. As designers, we see uneven, unfair circumstances in the world, along with weird value exchanges — and we see opportunity for innovation. Non-profits are in a really stomping mad, unfair place.

Using Design Thinking for A Foundation’s Investment Strategy

Beth Kanter

Grantees, Experts, and Partners at the end of the Brainerd Foundation’s 21st Century Advocacy Design Lab. What if they used a design thinking process to not only get feedback from grantees but as a way to develop a more agile way of working?

Did Zappos Just Ruin Their Culture Or Is It A Brilliant Org Redesign?

Dan Pontefract

In a word, it’s all about “ culture.” Their collaborative mindset is infectious, one that encourages everyone to scale the culture. It’s an act of recognition, but it’s the opportunity for all Zappos employees to scale the culture.

How to Use Design Thinking to Improve Your Nonprofit’s Digital Strategy

Beth Kanter

We used some Human Centered Design techniques from their “ Innovating for People ” design methods recipe book. It was the most stimulating web platform strategy session that I have ever experienced! What is Human Centered Design?

The Tale of Two Cultures

Jay Cross

Snow wrote an essay describing the “two cultures, whose thesis was that ‘the intellectual life of the whole of western society’ was split into two cultures — namely the sciences and the humanities — and that this was a major hindrance to solving the world’s problems.