The Illusion of Control

Luis Suarez

Whether that may well be rather accurate, or not, you can tell me in the comments below what you think about it, if you wish, I have got this little theory going on in my mind that we, knowledge (Web 2.0) workers, may have to blame ourselves for that to happen in this Social, Digital Age. It would be a good time now to put it into practice, by all means, before it’s all too late and your knowledge (Web 2.0) We don’t need control in this Social Era , do we ?

Building a Solid Library of Use Cases

Luis Suarez

. You may still remember how a while ago I put together over here a couple of blog posts, where I was talking extensively about the Social Business Adaptation Framework I’m currently using when working with clients in their various different change initiatives as part of their own Social Business journey. Of course, I am talking about email. But again, focus on this rather important task, far too often both ignored and neglected: listen to your fellow knowledge workers.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

What’s Your Purpose?

Luis Suarez

Throughout all of these years of having been involved in Social Business Adaptation (both while at IBM and nowadays as a freelancer) I have been exposed to a good number of different purposes as to why both people AND organisations embark on that so-called Digital Transformation journey. On the other hand, there are also plenty of other great purposes for which people/organisations have pretty much nailed their efforts into becoming a Socially Integrated Enterprise.

The Trials and Tribulations of Freelance Work

Luis Suarez

After all, switching from the largest, most complex, IT firm in the world to running your own business as an independent adviser on Social Business and Digital Transformation can be quite something and, now that I am nearly two years down the road with it, I can surely confirm that it can be a lifetime changing experience. For the better, of course. What social / productivity / business tools may well be a must-have for freelancers (according to my own experience ).

Why Do I Share My Knowledge?

Luis Suarez

and Social Business thought leaders and blogger extraordinaire, Oscar Berg , put together a rather inspiring article that I thought would be worth while reflecting on, specially, since it is at the heart of not just social software, but also collaboration and knowledge management in general. ” he comes to reflect on perhaps one of the toughest challenges to answer for any knowledge worker out there: why do you share your knowledge across?

Social Business in 2013 – A Commitment

Luis Suarez

Before we move further on in trying to address the final conclusions I shared on a recent blog post under the heading Social Business in 2013 – A Challenge , I thought I would go ahead commenting further first on that third piece from that recent CMSWire article that I published earlier on, where I talked about perhaps one of the most important, key concepts for Social Business to thrive in 2013 and beyond: A Commitment. Knowledge Management anyone?

2013 – The Year of Social HR

Luis Suarez

Haven’t we learned anything in the last 18 years since we had the first instances of social software tools with blogs and wikis? At least, judging from that article Jeanne Meister published earlier on under the heading “ 2013 – The Year of Social HR ” and where she gets to develop further on a good number of different social media trends that will be affecting HR over the course of the next year. Knowledge Management Open Business

Social Task Management – When Social Business Got Down to Work – #e2conf Highlights

Luis Suarez

There will be other entries that I will be putting together over the course of the next few days sharing along what else I learned throughout the event, but for now, let’s get things started with this one: Social Task Management – When Social Business Got Down to Work. Cross-post from CMSWire …] Social Business (at long last!) Social Business is Maturing. The New Challenge for Social Business. Surviving Social Software Fatigue.

Reclaim Blogging – On Why Your Blog Still Is Your Best Personal Branding Social Tool

Luis Suarez

Over the course of the years Hugh MacLeod has always been posting some of the most amazing content available out there on the Internet Blogosphere on various different topics, specially, related to Social Networking. Interestingly enough, plenty of people have been questioning whether, now that we have got Google Plus as well, it makes sense to dump your own blog in favour of your social activities in the various social networking sites.

Tools 198

Enabling Early Adopters to Lead Your Change Initiatives

Luis Suarez

Continuing further along with the series of articles around the Social Business Adaptation Framework I’m currently using when working with clients, it’s now probably a good time to share some more details about the fourth pillar itself, out of the five of them, after having talked about ‘ What’s your purpose? ’, ‘ Social Computing Guidelines and why you would still need them ’ and ‘ Building a solid library of use cases ’. Of course, I know you do!

How Playing Games at Work Can Help Boost Your Productivity

Luis Suarez

on how more and more businesses are continuing to block the use of social software tools inside of the firewall, just because they feel their employee workforce may be goofing around more than they should. Yes, of course, there will be a group of knowledge workers, on every company out there, who would try to find any means of not wanting to do their jobs and, instead, do something else. And not just with the Social Web.

Community Management Fundamentals – Where Do I Start?

Luis Suarez

If you have been reading this blog for a while now, you would know how there have been a good number of topics I have been covering over the course of the years and still going strong. Knowledge Management, Collaboration, Learning, Social Computing within the Enterprise, Productivity, Work Life Integration, etc. Yes, of course, I am talking about (online) communities and community building. Well, how about some Community Management Fundamentals ?

Work Stream #4 – Speaking at Client Events

Luis Suarez

I guess there is another kind of unexpected thrill around freelancing that I didn’t think would be possible before, and yet it’s been one of the most rewarding I can relate to from my nearly three years long journey as an independent adviser on Social Business and Digital Transformation: speaking at clients’ events. After having written about what are some of my current work streams as a freelancer in the realm of Social Business and Digital Transformation (i.e.

Social Business – *The* Ecosystem

Luis Suarez

Well, more than anything else, because it’s probably one of the best, most comprehensive reads you will do to find out where Social Business comes from, where we are nowadays and what lies ahead as our next challenge. And I can imagine how most people would be scared, terrified and perhaps a bit disappointed that it is going to take that long, when I have always felt that this social transformation has never been a project with a deadline on it right from the start.

Social Business in 2013 – A Challenge

Luis Suarez

While I was pondering further along preparing my coming back to blogging I just couldn’t help reflecting on a good number of the various different articles that I have posted over here in the last few months, some of them exposing, quite frankly, perhaps too bluntly, at times, some of the various different challenges that Social Business, still today in 2013, keeps facing in order to provoke that massive business transformation we have all been anticipating for quite a bit.

How the Social Enterprise Defines the 21st Century Workplace – Moving To The Edge

Luis Suarez

Yes, I am referring to the so-called Knowledge Web Workers. Specially, those folks who have made the Social Web their new home. Douglas keeps questioning whether technology (And the (Social) Web) are part of the main problem we have been having over the last few years in the jobs market with having less and less of them. Or the Social Enterprise. Basically, the work they themselves have defined over the course of time.

Google Plus – One Social Networking Tool to Rule Them All

Luis Suarez

Like I have mentioned yesterday, it’s been a few days already since I jumped the shark and joined the bunch of early adopters who have been hammering down, and taking for a spin, the latest iteration of Google to get social with Google Plus , right after Google Wave and Google Buzz. ICT ) around the same time; in 2003 I got things started with my first internal corporate blog, followed in 2005 with my first social bookmarking site called Dogear.

Tools 211

Smart Filtering – On Humanising and Socialising the Web

Luis Suarez

In yesterday’s blog post under the heading “ 5 Reasons Why Activity Streams Will Save You From Information Overload &# I mentioned how crucial and critical collaborative and social filtering of relevant content and people would become within the Social Computing realm in the coming years, if not already altogether, in order to allow knowledge workers manage their various streams much more efficiently and effectively.

The Fallacy of Social Networking

Luis Suarez

You may have noticed how over the course of the last couple of weeks I haven’t been much active on the external social networking tools out there that I usually hang out at, such as Twitter, Google Plus or LinkedIn. Thanks much for the recent concerns shown upon out there through various social channels. Traditional Hierarchies inside Social Networks – Not So Much an Oxymoron Anymore . Social just for the sake of social is now dead.

The Future of Open Business At Stake

Luis Suarez

and Social Business, the social evangelists, were starting to become rather scarce and very rare to be seen out there on the Social Web. They thought that people would find it difficult to navigate if it didn’t follow the familiar patterns “ I guess nowadays it’s what most people would be calling Collaboration, but this time around happening through social software tools. I am pretty much in favour of collaboration and knowledge sharing.

Reflections from 2011 – A World Without Email – The Documentary

Luis Suarez

While putting this blog entry together, maybe the longest article I have ever written anywhere, I now realise that the main purpose of why I wrote in its entirety in the first place was more than anything else as an exercise for yours truly to go down the memory lane and see what happened during the course of 2011 in this area. All in a single place so that you can take a look into how things developed further during the course of 2010. Live Social.

A World Without Email – Year 3, Weeks 29 to 51 (The Email Starvation Continues…)

Luis Suarez

Well, I will tell you shortly what has happened with my progress, but it looks like elsewhere things are looking very good for everyone else to start thinking they, too, can re-purpose how they process and work through their overblown mail inboxes and find better ways of connecting, communicating, collaborating and sharing their knowledge. IBM Innovation Knowledge Management Knowledge Tools Personal KM Productivity Tools Social Computing A-World-Without-Email

Building an Engaging Community By Gautam Ghosh

Luis Suarez

if we have been abusing that concept for a long while now, and not just with the emergence of social computing tools as of late… To me, a community, whether online or offline, is just basically defined as a group of people, who share a common interest on a particular topic, or set of topics, and who, as a result of that, would want to connect, build and share some common knowledge amongst themselves related to that very same topic.

Reflections from 2011 – Focused and Purposeful Social Networking

Luis Suarez

Of particular and relevant interest to this article I am putting together over here in this blog would be item #1 on “ The Social Buzz Wears Off ” where Alan comes to share this rather shocking , perhaps, too harsh statement: “ 2012 will be the year employees start hating social software “ Goodness! I mean, we have only been having social software tools for merely 15 years and we are already starting to hate them, as end-users?

Addressing Social Networking Gripes with Shared Value

Luis Suarez

I am sure that if I would go and ask you folks about naming over here some of your pet peeves from traditional collaborative and knowledge sharing tools, you would probably be getting on a roll for a good while and share all of those gripes you have been exposed to and that you wish something could be done about them. Just think of it, what’s your social media pet peeve? Innovation Knowledge Management Knowledge Tools Learning Personal KM Productivity Tools Social Enterprise

Social Business Begins by Unleashing Your Business Talent

Luis Suarez

Over the last couple of days, two rather interesting, and noteworthy, articles over at Technology Review , written rather nicely by Erica Naone , have been making the rounds out there on Social Web around Enterprise 2.0 the huge amount of hidden talent of your workforce by empowering them to make best use of social software tools! An employee reconceived the service, adding better social features. Free your knowledge workforce to do what they know best.

Dogear 164

Vanity Killed the Social Media Star

Luis Suarez

Over the course of last few months a few folks have asked me about why I am not so active anymore in different social tools from the so-called Social Web, as well as why I stopped advocating and pontificating about their huge potential to transform the way we connect, collaborate, share our knowledge and, eventually, get work done more effectively. Our social network. General Interest Knowledge Management Learning Open Business Open Leadership

Why Social? To Help Colleagues Work Together Much More Effectively

Luis Suarez

One of my all time favourite social networking tools for informal learning , as well as information discovery, on a good range of interesting and relevant topics, and specially Enterprise 2.0 / Social Computing and Social Business as of late is Slideshare. I could spend hours and hours in there diving through slide deck after slide deck digesting some of the most amazing content people have been putting together over the course of time and never get tired of it!

Welcome to the Social Enterprise Awakening!

Luis Suarez

There is no doubt that this week will probably be remembered for a long while, in the Social Enterprise space, at least, as one that served as the tipping point of embracing a new dynamic within the corporate world that is slightly different than what we have been witnessing all along with Social Business in the last couple of years. phase I mentioned back then that is helping us all, knowledge workers, realise how this is our moment.

IBM’s Lotusphere 2011 Highlights – People-Centric vs. Content-Centric by Louis Richardson

Luis Suarez

It was done by one of my fellow colleagues, and good friend, Louis Richardson under this rather inspiring title: “ People-Centric vs. Content-Centric: A Copernican revolution needed to become a social business “ I tell you, if someone would ask me to pick up one of the sessions, just one of them, that they would need to watch and go through from #ls11 Louis’ would be it. People-Centric vs. Content-Centric: The Copernican Revolution to be a Social Business.

5 Reasons Why Activity Streams Will Save You From Information Overload

Luis Suarez

capabilities that any company can turn into, if they would want to dive into the fascinating world of Enterprise Social Computing, and start seeing the business value right away. world that have managed to help me live, rather successfully, “ A World Without Email &# for the last 4 years and counting… Now, do I feel overloaded because of them? Yet, in the world of Activity Streams both serendipitous knowledge discoveries and informal learning, a.k.a.

5 Reasons Why Activity Streams Will Save Your From Information Overload

Luis Suarez

capabilities that any company can turn into, if they would want to dive into the fascinating world of Enterprise Social Computing, and start seeing the business value right away. world that have managed to help me live, rather successfully, “ A World Without Email &# for the last 4 years and counting… Now, do I feel overloaded because of them? Yet, in the world of Activity Streams both serendipitous knowledge discoveries and informal learning, a.k.a.

The Art of Collaborating Effectively in Virtual Teams

Luis Suarez

5 different reasons on why virtual teams seem to fail time and time again, and, while going through the descriptions of each and everyone of them, I couldn’t help nodding and agreeing with her big time, having experienced those same issues myself in the past, after having worked as a remote knowledge worker in multiple projects, in a number of business units, and over the course of the last 9 years. Build a social life (integrated with your enterprise collaboration approach).

The Soft Skills of Collaboration and The Social Enterprise

Luis Suarez

Use It To Drive A Successful Social Business &# where she comes to confirm what a whole bunch of us have been saying all along for a while now; that for an Enterprise to succeed in living social culture is going to play a key role at the same time that online communities will continue to be the major drivers of social software adoption, both inside and outside of the firewall. Sharing your knowledge will relinquish your power, don’t you think?).

Skills 176

BlueIQ at IBM Finally Goes External!

Luis Suarez

One of the many things that you realise about, while you are on vacation, and something that over the course of the years you tend to come to terms with is the fact that, while you are away, life goes on , work goes on; with or without you. So, as I am ramping up the last few hours of my holidays, yesterday afternoon I found out, through my colleagues, that, after a long while, our IBM Social Software Internal Adoption Program is now ready to transcend the firewall and go external.

Reflections from 2011 – Redefining Your Social Web Presence

Luis Suarez

After having put together last couple of blog posts about some of my reflections from the year we are about to end around The Social Web and Technology in general, I guess it’s now a good time to share with the world the third one from the series. The one I have been telling people about over the course of the last couple of months as the one that is going to mark a before and an after with regards to my own involvement with The Social Web. Even after the Social Web.

Social Networking Gets Serious – #prayforjapan

Luis Suarez

One of the main inhibitors with regards to a successful adoption of social software within the enterprise that I keep bumping into from fellow knowledge workers and, specially, their managers!, is that perception that social networking, you know, “things&# like Facebook, Twitter, LinkedIn and the like are just for fun. Social spaces where you goof off at work and get away with it, because they are all hyped and everything, and everyone needs to be there.

Making Business Sense of Social Media and Social Networking – Twitter For Business

Luis Suarez

Yesterday evening, my time, I attended a rather interesting webcast with Sandy Carter , IBM’s Worldwide Sales Vice President, IBM Social Business, Collaboration, and Lotus Sales and Evangelism, along with Jeremiah Owyang , Industry Analyst at Altimeter Group , on the topic of Why Be Social? Will Social Software follow the same trend? Will social networking tools become our next Pandora’s Box, just like email is today for most of us?

What Are the Chances of Pragmatic Pathways for Social Business?

Luis Suarez

It looks like the blog post I put together on “ The Fallacy of Social Networking ” seems to have hit a chord with a large number of folks out there and while I am still catching up with plenty of the conversations that have sparked as a result of it, including some pretty compelling commentary on the article itself (Thanks much everyone for those lovely comments! Of course it is! And eventually succeed as Socially Integrated Enterprises.

Google Plus – One50, Two50 and TheRest

Luis Suarez

The truth is that I am ready to make plenty of blunt moves on redefining my social networking presence out there on the Social Web, and I will be sharing some further insights on that regard very soon, but one thing for sure is that at this point in time my blog will remain where it is. However, in the last couple of days, I have been playing, experimenting and learning quite a bit more about Google Plus itself and how it will be redefining the way I interact on the Social Web.

Social Business Forum 2011 – On Collaboration by Luis Suarez

Luis Suarez

and Social Business events taking place in Milan, Italy, on June 8th. Indeed, mark your calendars as well for the Social Business Forum 2011. Forum in Milan, now transformed into the Social Business Forum, is moving along nicely from year to year into consolidating itself as one of the most relevant Enterprise 2.0, Social Computing and Social Business events in Europe, along with the Enterprise 2.0 Will social networking tools replace email any time soon? (I

Reflections from 2011 on The World of Social Media

Luis Suarez

While everyone else out there on the Internet Blogosphere gets busy blogging away their predictions for 2012 around the world of Social (And whatever other word you would want to insert right after !), During the course of 2011 I have embarked on a whole bunch of business travelling. You could say that my favourite topic du jour all along has been The Social Enterprise. The Social Web. The Social Web is a wonderful thing! Everyone knows about the Social Web.

State of Enterprise 2.0 Collaboration Survey by Chess Media Group

Luis Suarez

if you haven’t started just yet, if you would want to keep up with what’s happening around Social Computing within the Enterprise ) you would know how the folks from Chess Media Group , with my good friend Jacob Morgan being the main instigator, are conducting a rather interesting study on Enterprise 2.0 and Social Business within their own firms. All of the responses will be treated as confidential and, of course, they will not be used for other purposes.