theTeam – Knowledge Management Done Right

Luis Suarez

Have you seen “ Using Knowledge Management “? and Social Business are pretty close to some of the basic key principles behind traditional Knowledge Management, drafted back in the day, like I have blogged about, just recently, under the heading “ KM, Enterprise 2.0

Knowledge Management for Decision Memories

Harold Jarche

Institutional decision memories can describe how and why we, as an organization, chose one course of action over another. This is Big Knowledge Management , leveraging the power of enterprise software platforms to store decision, process, and event memories.

Loose hierarchies for knowledge management

Harold Jarche

Knowledge-sharing practices are highly contextual. This makes sense when you consider that knowledge sharing is deeply personal as well as social, so it reflects the larger culture and the particular workplace.

Emergent Knowledge Management

Tony Karrer

There's been a long running discussion around what Knowledge Management is going to look like going forward and whether big systems that manage knowledge are going to be there. Structure would come from a layer on top such as social bookmarking and digg, and, of course, from search across unstructured content. Do we really think that there will be a new wave of Enterprise Knowledge Management or other big systems

Quick Wins in Knowledge Management

Tony Karrer

Great post by Dave Pollard - Knowledge Management: Finding Quick Wins and Long Term Value the second Dilbert comic strip in the post is worth the visit to the page. Of course, so is the Quick Wins list. I'm probably particularly happy with the list because several items echo suggestions I've been making in posts such as: Managing your RSS Feeds PKM and Personal Learning Personal Learning for Learning Professionals - Using Web 2.0

Vanity Killed the Social Media Star

Luis Suarez

Or, better said, it all comes down to, finally, come to terms with the fact that our very own self-importance has managed to destroy Social Media and just leave it at Media , as we become … it. General Interest Knowledge Management Learning Open Business Open Leadership

Mastering the Art of Collaboration Through Conversation

Luis Suarez

and, probably, it has been like that over the course of the last 25 years or so, when it first came about while being associated with the whole concept of groupware. More than anything else, because, if anything, as a knowledge (Web 2.0) . Can you have too many conversations at work?

Top 10 Tools for Learning 2016

Luis Suarez

Needless to say it’s been a bit of a challenge as well to try to summarise my own Top Tools List for Learning down to just 10, more than anything else, because of how varied and mixed my very own learning needs and wants have become over the course of the last few years.

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How Social Networking Tools Enable Heutagogy in Learning Organisations

Luis Suarez

Those absolutely mind-blowing and rather provocative sentences, as depressing and as exciting as they may sound, don’t come from a knowledge worker working in a particular corporation protesting about the poor state of workplace learning or learning in general.

10th Year Blogiversary – The Unfinished Journey of Blogging and Why It Matters

Luis Suarez

A place, over the course of the years, I can always return to and be just my self : . ‘[ …] a place for the sound of the individual’s own flawed voice in open conversation with others, building something bigger than itself.’.

The Illusion of Control

Luis Suarez

Whether that may well be rather accurate, or not, you can tell me in the comments below what you think about it, if you wish, I have got this little theory going on in my mind that we, knowledge (Web 2.0) Where will your organisation knowledge go after it dies in their own Inboxes?

Cognitive Edge announces training courses for 2016 – Working with Complex Problems

Dave Snowden

As we head into the Northern Summer/Southern Winter (delete as applicable), we’re announcing our timetable of new courses for the second half of 2016. Today we’re announcing practitioner-focused courses on complexity and the Cynefin framework. Course 1: Dealing with Complex Problems.

Becoming a Successful Socially Integrated Enterprise – The Long Journey

Luis Suarez

From there onwards, we get to define, jointly with the knowledge (Web) workers themselves, what are the potential constraints, guidelines, policies, etc. Knowledge Management Learning Open Business Open Leadership #socbiz-adoption adaptation-framework

Loyalty in Social Networks

Luis Suarez

Did we manage to kill already the conversation in the so-called traditional social media tools landscape? Am I the only weird, freakish, strange knowledge (Web) worker out there going through that experience at the moment?

Supporting workplace learning in the network era is more than delivering courses through a LMS

Jane Hart

“It takes much more than courses delivered through a learning management system to support workplace learning in the network era.” ” Harold goes on to explain: “The basic building block, in my experience, is personal knowledge management.

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The State of Surveillance We, The Good People, Are Creating

Luis Suarez

. Over the weekend, the one and only, Dave Snowden , put together what I think would probably qualify as one of the top 3 blog posts you may well read during the course of 2016. General Interest Innovation Knowledge Management Learning Open Business Open Leadership

Building a Solid Library of Use Cases

Luis Suarez

That framework is based on 5 different pillars that I consider essential for every Digital Transformation programme to be successful over the course of time and since I have already written about the first two ( What’s your purpose? Of course, I am talking about email.

Stop Blaming the Tools when Collaboration Fails

Luis Suarez

Of course, we all know the tools can’t talk back to us, so they can’t defend themselves. It’s something that should be very much encouraged as our mere means of survival for us all knowledge Web workers. Innovation Knowledge Management Learning Open Business Open Leadership

What’s Your Purpose?

Luis Suarez

It’s ugly and it will become uglier over the course of time even more so if we keep ignoring the inevitable: change. . And initiate that process of self-healing that’s so very much needed in each and every single business today, in each and every single individual knowledge (Web) worker. .

Collaborators, Cooperators and People I Learn From

Luis Suarez

A business and management system that haven’t changed much fundamentally in the last 150 years or perhaps even more so our very own mindset and behaviours and our inability to change even more so, if for the better? Knowledge Management Learning Open Business Personal KM Productivity Tools

Musing on Google’s Power Searching Course and marketing

Jay Cross

Today I completed Google’s Power Searching Course. After the course, I treat search more as an iterative process. I spent three or four hours taking the course. Course design. ” I complete the course with even more respect for Google.

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The Untold Costs of Social Networking

Luis Suarez

We have got it in our DNA an irresistible yearning to wanting to connect with other people, get to know them well by learn with / from them, to then collaborate more effectively by sharing your knowledge with them more openly. Knowledge Management Learning Open Business Open Leadership

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Resisting Change – Luddites Unite!

Luis Suarez

To prove it, they selectively destroyed the machines owned by factory managers who were undercutting prices, leaving the other machines intact’. . culture), from document centric to people centric computing, and, finally, from replacing knowledge (Web) workers (i.e.

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Never Underestimate the Power of Education and Enablement

Luis Suarez

Finally, a quick short tip in terms of helping you potentially identify how many ways, and methods of delivery, you would want to make available to knowledge (Web) workers for whenever they may ask you what kinds of enablement materials are out there.

When Context Transcends Change Management

Luis Suarez

What if everything we have been told about Change Management over the course of the last few decades was all just … plain wrong? What if all of that literature around change management could be smashed with just a couple of tweets?

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Teamwork Needs Healthy Friction to Collaborate and Get Work Done More Effectively

Luis Suarez

Of course, there are different kinds of pressure: time, stress, hectic (crazy) schedules, impossible goals to achieve, multitasking, not much thinking (just execute), yelling and screaming at others, and the list goes on and on and on.

The Trials and Tribulations of Freelance Work

Luis Suarez

For the better, of course. It’s a fascinating journey, it already has been for certain, seeing how there are plenty of differences, but also lots of similarities, in terms of how we, knowledge (Web) workers, operate whether working as salaried employees or just by ourselves, going solo.

Why Don’t You Show Your Work?

Luis Suarez

There used to be a time when plenty of knowledge (Web) workers flocked to the Social Web to nurture, cultivate and build their own external social networks. Of course, that may well happen. It’s what knowledge (Web) workers do.

Work Stream #1 – Learning Is the Work

Luis Suarez

And begin work with them in executing such initial framework as we move further along, if the client agrees, of course. This usually happens when second, third or fourth waves of knowledge workers don’t follow the initial rage from the so-called early adopters group.

Happiness at Work Starts with #NoeMail

Luis Suarez

That way you can see how I have used it as an initial conversation starter to then converse and learn plenty more about other related aspects of that transformation process, and the corresponding change initiatives, that have emerged over the course of time.

Creating a knowledge strategy

Dave Snowden

Knowledge is best remembered/stimulated by creating a rich context of decisions. Its now part of the teaching on day three of our accreditation courses and also a stand alone process that can be augmented using SenseMaker® but does not require that to work.

Why Do I Share My Knowledge?

Luis Suarez

and Social Business thought leaders and blogger extraordinaire, Oscar Berg , put together a rather inspiring article that I thought would be worth while reflecting on, specially, since it is at the heart of not just social software, but also collaboration and knowledge management in general.

Of sandbanks and granite cliffs

Dave Snowden

For the moment I need to complete my summary of this bottom up too down emergent approach to creating a knowledge strategy. Instead this is a continuous process of mapping and strategy developed based on feedback loops and dynamic, but managed change processes.

Whatever Happened to Critical Thinking?

Luis Suarez

While going through the different blogs I was subscribed to over the course of last few years, trying to see which ones were still being updated on a more or less regular basis, I found out how plenty of them no longer were having recent, fresh content (say, in the last 6 months or so).

The Future of Work by 2020

Luis Suarez

Well, one thing for sure is that it won’t be anything like we have today or what we may have had over the course of the last 50 years. Even more, I am suspecting that over the course of time, if not happening already today, we are going to make a very healthy split between work and jobs.

Time For KM To Manage Knowledge About Management?

Steve Denning

I was therefore somewhat surprised when I found that most of the great knowledge management programs that I observed in large organizations around the world were eventually closed down, sidelined or shifted to the periphery. Why, I asked myself, did managements act this way?

Radical Transparency in the Era of Open Business

Luis Suarez

and even then I would question the vast majority of that data to remain opaque, there is no reason for knowledge workers out there to continue to protect and hoard their knowledge, but, instead, they should share it along freely. For you, knowledge still is power. .

The Mindset of Work

Luis Suarez

I bet that’s probably the number one single question we all keep bumping into multiple times during the course of the day and, yet, we still haven’t got a clue about what the real future of work might be like in the long run. What’s the future of work?

How Social Networking Can Improve Work Meetings

Luis Suarez

Specially, when those meetings are not set up by you, but by everyone else, and therefore making you lose the control , once again, in terms of one of the most precious things all of us, knowledge workers, have that we don’t seem to treasure well enough: Time. Of course, they do.

I Will Dispense This Advice on Blogging

Luis Suarez

Or perhaps jot down something that you would want to come back to over the course of time as you mature that idea further along. Oh, sorry to say this as well, but there aren’t any best practices on knowledge Web work, so you won’t be reading about any of them over here either, I am afraid!

Life Without eMail – 5th Year Progress Report – The Community, The Movement

Luis Suarez

Well, mainly because if there is anything that I have learned over the course of time, and, specially, in the last couple of years, is that the world doesn’t use email.

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The Downsides of Freelance Work

Luis Suarez

. Last week, if you would remember, I wrote a blog entry on the topic of ’ The Perks of Freelance Work ’ to describe some of the things I have enjoyed the most, so far, from being a freelancer over the course of last three years.

Open Business – The Narrative vs. The Ruthless Measurement

Luis Suarez

Pretty much like we did with Knowledge Management over 18 years ago and that we still haven’t managed to get it right , after all of that time. Knowledge Management Learning Open Business Social Analytics. Don’t you just love it?