Informal Learning – the other 80%

Jay Cross

The start-up stiffed me but the paper morphed into the Informal Learning book. I’ll be leading a series of master classes on informal learning and working smarter in Europe. Informal Learning – the other 80%. Learning is social.

Pulling informal learning

Harold Jarche

They highlight the difference between Push and Pull learning. Informal learning is mostly Pull. Look at what Push can mean in the context of demand-side KM: How often are training courses aligned with the moment of need? How personal are courses and classes?

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Learn Informal Learning Informally

Jay Cross

Next month I’ll be offering an experiential workshop on Informal Learning through Jane Hart’s Social Learning Center. Hands-on experiential learning. This workshop is not a course. You learn by doing. Two books and the Informal Learning poster.

Fuelled by Informal learning

Harold Jarche

Tweet I’ve had a crash course in nuclear physics this week. This interconnected world sure makes it easy to learn informally though. This structure is designed, built and tested for one single purpose: To contain, indefinitely, a complete core meltdown.

Informal learning, the 95% solution

Harold Jarche

Tweet Informal learning is not better than formal training; there is just a whole lot more of it. It’s 95% of workplace learning, according to the research behind this graphic, by Gary Wise. In this context, only training professionals were allowed to talk about learning.

gaining insight through social and informal learning

Harold Jarche

Learning and development (L&D) practices reflect this priority on error reduction. Subject matter experts are interviewed or observed, good practices are noted, and then training programs are designed to develop the skills that make up some or all of a job.

March 2010 Informal Learning Hotlist

Jay Cross's Informal Learning

Best of Informal Learning Flow. Twitter for Learning – 55 Great Articles - eLearning Technology , March 24, 2010. Explaining User Experience Design to High Schoolers (and other new audiences) - Adaptive Path , March 12, 2010. Moodle: e-learning’s Frankenstein - Donald Clark Plan B , March 6, 2010. Blog – Gravity Emerges from Quantum Information, Say Physicists - Technology Review Feed – Tech Review Top Stories , March 25, 2010.

The game of course

Jay Cross

The largest obstacle holding L&D professionals back from taking advantage of network technologies, distributed networks, social connections, peer interaction, and informal learning may be their bedrock belief that learning = courses. What’s a course?

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Four Reasons you need structure for informal learning


But as we all know, learning is evolving. Today, we keep hearing that formal presentations are out, that it’s all about informal learning, social learning and user-generated content. Informal learning shouldn’t mean we disregard what works effectively in a formal setting.

Best of informal learning since September 1, 2010…

Jay Cross's Informal Learning

Informal Learning Flow. Next month, a new aggregator on Working Smarter from Internet Time Alliance , sponsored by Xyleme , will replace Informal Learning Flow. Can experience be designed?” Teaching Online Courses – 60 Great Resources - eLearning Technology , October 25, 2010. Top 10 TED Videos - Workplace Learning Today , September 10, 2010. Creating tone of voice in eLearning. - Learning Visions , October 15, 2010.

Workshop on putting informal learning to work

Jay Cross's Informal Learning

I’d leading a half-day workshop on how to implement informal learning the day before Online Educa in Berlin. For the main event , Charles Jennings and I are designing a two-day track titled Creating a New Era of Corporate Learning.

New Technology Supporting Informal Learning

Stephen Downes: Half an Hour

Abstract We often talk about games, simulations and other events in learning, but these technologies support only episodic learning. Equally important are those technologies that provide a context for these learning episodes, an environment where students and interact and converse among themselves. Context Online learning today is beginning to be dominated by developments in games, simulations and related technologies. Siemens, Where does the learning occur??,

Informal Learning Technology

Tony Karrer

There's a fantastic post by Stephen Downes - New Technology Supporting Informal Learning. In his post, he really is looking primarily at the University of Manitoba's Connectivism Course that he designed and delivered with George Siemens to 2200 students in Fall 2008 and you can tell that he's busy thinking about the technology behind the Fall 2009 course. Stephen goes through a great description of the course. There's a lot to learn from that experience.

Take this free, brief, online course on Learning to Learn

Jay Cross's Informal Learning

Addictive Learning That Sticks. Enroll in the course here. Learn by answering a few emailed questions every other day? SpacedEd is a platform designed to allow learners and teachers to harness the educational benefits of spaced education. Learning celebrities.

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Increased complexity needs simplified design

Harold Jarche

In the book Informal Learning: rediscovering the natural pathways that inspire innovation and performance , Jay Cross draws a parallel between the development of: 1) Bands, 2) Kingdoms, and 3) Democracies. The learning analogy Jay provides is. Analysis for Informal Learning.

Pick of the Month: June 2012 – Informal learning, Yammer, collab platforms, change, and keep learning

Jane Hart

1 – Informal Learning. Informal Learning continued to be a dominant theme through June. Clark Quinn, (6 June) started us off with a post: Getting pragmatic about informal. And most importantly, support our informal professional development.

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Learning Experience Design Strategy

Clark Quinn

On our weekly twitter learning fest, #lrnchat , I regularly identify myself as a learning experience design strategist. First, I think it is important to stop thinking about content, and start thinking about learning experience. Also, it helps focus on the conative side of learning, the motivation for and anxiety about learning when you think about the learner experience. When you think about creating learning experiences, you are talking about design.

Designing Learning

Clark Quinn

I was thinking about it as Learning Design, a view that incorporates instructional design, information design and experience design. The point being, really understanding how people learn is critical. And that includes Cross’ informal learning.

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ID - Instructional Design or Interactivity Design in an interconnected world?

Charles Jennings

Instructional design is not only seen as a core competency for learning and development/training specialists, but it’s a huge industry, too. Most learning vendors tout their ‘expertise in instructional design’ as a key reason as to why we should engage them to produce learning content.

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Social and Informal Learning : Pt 3 of the Four Greatest Challenges Series

Nigel Paine

In some ways, social and informal learning can almost be seen like that. It is a fundamental part of what differentiates human beings from all other species, and yet if you went to a corporate learning conference, you would think that it had been invented two years ago and everyone was just about to implement it! If you seriously want learning to be seen as the domain and responsibility of everyone. What should the learning team do with these insights?

How I became a learning experience designer

Clark Quinn

Not meaning this to be a sudden spate of reflectiveness, given my last post on my experience with the web, but Cammy Bean has asked when folks became instructional designers, and it occurs to me to capture my rather twisted path with a hope of clarifying the filters I bring in thinking about design.

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Why Training Needs to go Agile (Part 1 – The Basics)


Much of what is currently rolled up monolithic, one-size-fits-all courses must give way to small but relevant content updated and delivered continuously to learners based on their individual profiles or needs. In other words, learning needs to go Agile.

August Informal Learning Hot List

Jay Cross's Informal Learning

Informal Learning takes place in the context of work and life. Learnscaping — taking a systems view of learning in an organization — necessarily addresses a broad array of topics and disciplines. Hence, the articles and posts from Informal Learning Flow aren’t confined to what you’ll find in training magazines and learning conferences. How to Design an iPhone App in 48 Hours - Adaptive Path , August 4, 2009.

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50 suggestions for implementing 70-20-10

Jay Cross

People learn their jobs by doing their jobs. These posts offer guidance to managers who want to make learning from experience and conversation more effective. Convergence of work and learning. Work and learning have merged. We learn on the job to do the job.

50 suggestions for implementing 70-20-10

Jay Cross

Post 1 People learn their jobs by doing their jobs. We learn to do the job on the job. To stay ahead and create more value, you have to learn faster, better, smarter. Post 2 The 70 percent: learning from experience. People learn by doing. Learning is social.

Informal Learning - Harold Tells Us Where To Put It - Now What

Tony Karrer

Great post by Harold Jarche - Informal Learning and Performance Technology responding to my post - Informal Learning - Let's Get Real. Performance Interventions ** Learning Interventions Instructional Interventions (e.g., What is curious though is that much of the discussion around Informal Learning seems to center on Communities of Practice. Informal learning offers a new array of tools for the learning professional's tool box.


Harold Jarche

When adults design for children they have a tendency to dumb things down. Perhaps the notion that there is no such thing as writing for children should be extended to workplace training and education design. In the workplace, thinking of co-workers as “learners” actually may be a barrier to learning. The value of the MOOC (massively open online courses/content) may be its potential to remove the barrier between learners, designers, and instructors.

PKM 205

strategic transformation of workplace learning

Harold Jarche

Is your learning and development team able to transform so it can support complex work, help people be more creative, and adapt to the changing nature of the digital workplace? While learning is personal, much of it happens while we are working with others.

learning in the network era

Harold Jarche

Here are some thoughts on personal and social learning in the network era. But throwing content at someone and hoping for learning to happen is not a good strategy. This is how far too many courses are designed and delivered. 9 ways to improve workplace learning.

Overcoming Bipolar Thinking

Jay Cross's Informal Learning

Learning is a continuum of degrees of formality • BY JAY CROSS. In the five years since the publication of Informal Learning, I’ve become the Johnny Appleseed of informal learning. Informal learning is older than civilization. Informal Learning

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8 Dirty Words

Jay Cross's Informal Learning

L ast year I led workshops in London, Madrid , San Jose, Quebec, and Berlin on how to sell social networking and informal learning to senior management. Here we go: Learning is a dirty word because executive managers have a hard time hearing it. Learning taints the conversation.

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Jay Cross - Untitled Article

Jay Cross

For one thing, he disregards experiential learning on the job and seems to think that training always takes place away from the job. I’ve been in the learning business for forty years and have yet to meet someone who thinks tech will solve all training problems. Most corporate learning takes place informally in the course of doing the job, not in training courses away from the job. Design Informal Learning Working Smarter

Learning in the workplace

Harold Jarche

Jane Hart asked readers “ how regularly are you “learning” in the workplace? ” Here are the top five ways that people learn, with my comments below on how this can be facilitated in the organization, either by management or the learning support group.

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Training Evaluation: a mug’s game

Harold Jarche

Dan Pontefract is quite clear in Dear Kirkpatrick’s: You still don’t get it : Let me be clear – training is not an event; learning is a connected, collaborative and continuous process. It can and does occur in formal, informal and social ways every day in and out of your job.


Harold Jarche

This is why “perpetual Beta” informs all of my work. I used to work as a training designer but there’s really not much to differentiate one course from another. Informal Learning InternetTime PKM SocialLearning

Take off those rose coloured glasses

Harold Jarche

Training is only 5% of organizational learning , but for a long time this small slice has been the primary focus of most Learning & Development (L&D) departments. The other 95% was just taken care of by the informal networks in the organization. Enable Learning.


Jay Cross's Informal Learning

Julie’s probably best known for her pioneering work using storyboards for learning. For me, storyboards are an essential tool for developing learning, particularly e-learning. Films have a beginning, middle and an end just like a learning session.

The Future of the Training Department

Harold Jarche

Sometimes guilds helped apprentices learn by doing things under the eye of a master, but there weren’t any trainers involved. Xerox Learning, DDI, Forum Corporation, and hundreds of other “instructional systems companies&# sprung up. Adopting new models of learning.

Secrets of Working Smarter

Jay Cross

Learning Solutions Magazine. Working Smarter: Informal Learning in the Cloud by Jay Cross and Friends. Jay, with his colleagues in the Internet Time Alliance, has recently produced the 2010 version of his “unbook,” Working Smarter: Informal Learning in the Cloud.

Social learning is real

Harold Jarche

Once again, I’m learning from my colleagues, as yesterday I realized how important self-direction is in enabling social learning. Now I’m picking up on Jay’s post on Social Learning Gets Real and see how it connects to Jane’s observations.

Course and Courseware Fading - The Future of eLearning

Tony Karrer

Two very good recent posts by Jay Cross and Brent Schlenker discuss the Death of Courses. Courses and Courseware are not really dead and will never die out completely. There will always be the need for self-contained learning delivered in sequence. I believe that many courses will begin to include different kinds of interation. But, there will still be courses at the end of the day.

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Social Media and Learning: Implications

Harold Jarche

I’m continuing on my theme of capturing what we learned during our Work Literacy online workshop in 2008, before Ning pulls the plug on us. Previous posts have discussed several aspects of what we learned and I’d like to review some of the summative commentary. Thinking about learning. These kinds of tools make it possible to compose and share your thoughts on what you are learning, to ask questions, to get feedback from others (many of whom you have never met).

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April 2010 Great ones

Jay Cross's Informal Learning

Best from Informal Learning Flow. Big List of Educational Technology Journals - Workplace Learning Today , April 12, 2010. Five Barriers to Effective Learning in Organisations - Performance Learning Productivity , April 7, 2010. Coloring Outside the Wireframe: 3 Tips to Integrating Visual Design in the UX Field - Adaptive Path , April 9, 2010. Social Learning Tools Should Not be Separate from Enterprise 2.0 - eLearning Technology , April 7, 2010.

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