Black box or stepping stones?

Dave Snowden

We had got the critical point where maintenance fees matched fixed costs. As is the nature of things we were re-organised and I ended up reporting to a General Manager whose entire life had been managing a portfolio of high value long term defence projects. He never understood how I made a profit and the idea I would invest that in a new development for which there was no RFI, no agreed client spec was alien.

RFI 133