If Your Enterprise Social Network Is a Ghost Town It’s Probably Due To Your Corporate Culture

Dan Pontefract

We deployed our enterprise social network last year, but it’s a ghost town. They’re windowless and the carpets look as though designers around the world have colluded with one another to see who can come up with the most bizarre patterns possible.

learning in complexity and chaos

Harold Jarche

But more of our challenges are complex and cannot be solved in a standard way — inequality, refugees, populism, racism. Whenever people are involved, within a global context of climate change, the situation is likely complex. We have to learn constantly in complexity.

self-managing for complexity

Harold Jarche

How can they most effectively learn the skills required in the complex domain? How can we prepare people to work in complex, and not highly ordered, work environments in which most problems are exceptions from which some emergent solutions can be continuously developed, learned, and shared?

hold space for complex problems

Harold Jarche

Professor Lynda Gratton at the London Business School outlines five forces in The Shift: The Future of Work is Already Here , that will shape the future patterns of work. Every one of the major challenges facing us is complex. But our organizations are not designed for complexity.

Edge Perspectives with John Hagel: Social Networks and Urbanization

John Hagel

The article provides an interesting overview of social network sites and the various roles they tend to serve, especially for kids. Here’s an early typology of social network sites that I sketched out after reading the article.

Edge Perspectives with John Hagel: Social Networks and Urbanization

John Hagel

The article provides an interesting overview of social network sites and the various roles they tend to serve, especially for kids. Here’s an early typology of social network sites that I sketched out after reading the article.

Social Networking: The Benefits Outweigh the Constraints

Nigel Paine

If you sit in the average conference room with, say 40, executives from both the public and private sector and enthuse them about the power, speed and, indeed, empowerment of social networking, you have all the heads nodding in seconds. There are few people out there who think this is all a flash in the pan, and fewer still who fail to recognise the real shifts in communication patterns which are occurring. Social networking slots neatly into this model.

Organizations and Complexity

Harold Jarche

Tweet I’ve discussed this table before, but I’d like to put it all the links together to highlight what we need to do with our organizations and structures to deal with complexity. From the evolving social organization we developed this table to show the differences between three archetypal organizations. Complexity. Value Networks. Social. How we can support emergent practices in the increasingly complex enterprise: COMPLEXITY. SOCIAL.

Complexity and Collaboration

Harold Jarche

timkastelle Nice post from @EskoKilpi: Complexity. The Internet changes the patterns of connectivity and makes possible new enriching variety in interaction. The changed dynamics we experience every day through social media have the very characteristics of the edge of chaos. The sciences of complexity change our perspective and thinking. Our focus should be on the communicative interaction creating the continuously developing pattern that is our life.

adapting to constant change

Harold Jarche

There are both strong and weak social ties. While our larger social networks are great places for serendipitous connections, they are not safe places to have deeper conversations or to expose our points of view. It is the major criticism of social network platforms like Twitter.

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Global Trends and Business Strategy

Irving Wladawsky-Berger

Major trends involve competing complex forces interacting with each other, making it even more difficult to ascertain where things are heading. Almost a billion social-networking users have at least one foreign connection, while 2.5

Trends 196

adapting to perpetual beta

Harold Jarche

There is no such thing as a social business strategy. There are only business strategies that understand networks. Cooperative and distributed work is becoming the norm in the network era. Social learning is how work gets done in networks. Social Learning.

Beyond collaboration

Harold Jarche

In A Wicked Problem , I said that all levels of complexity exist in our world but more and more of our work deals with real complex problems (in which the relationship between cause and effect can only be perceived in retrospect), whether they be social, technological, or economic.

Human-AI Decision Systems

Irving Wladawsky-Berger

In 2014 he published Social Physics : How Social Networks Can Make Us Smarter. But, despite the increasingly complex decisions that organizations are called upon to make, decision-making remains human-intensive and anecdotal.

System 153

The Emerging Data Economy

Irving Wladawsky-Berger

Physicists, astronomers, biologists, and other scientists and engineers were developing methodologies and architectures for dealing with very large volumes of unstructured data, as well as analytical techniques, like data mining , for discovering patterns and extracting insights from all that data.

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we are dependent on human connection

Harold Jarche

Our networks are great places for serendipitous connections. The difference between an open social network (e.g. They are not shaming people in public, as happens frequently on Twitter with its loose social ties. Human knowledge is socially created.

The Datafication of Business and Society

Irving Wladawsky-Berger

Data is now being generated by just about everything and everybody around us, including not only the growing volume of online and offline transactions, but also web searches, social media interactions, billions of smart mobile devices and 10s of billions of IoT smart sensors. .

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Network Era Skills

Harold Jarche

It is only through innovative and contextual methods, the self-selection of the most appropriate tools and work conditions, and willing cooperation, that more productive work can be assured in the network era. This is where enterprise social networks have helped organizational learning.

Skills 266

Musings on “community management” Part 1 | Full Circle Associates

Nancy White

seeing the patterns of those posts then composing a response. A good community manager must be able to skip around, see patterns, scan the whole and then discern if and where to intervene in the system. Social network mapping and analysis skills. Today we are not often working in the confines of boundaried communities (see Post 2) so being able to see and understand the larger network is critical. Ditto for social network mapping and analysis.

The Continuing, Transformative Impact of IT

Irving Wladawsky-Berger

Many trends reflect the growing dominance of the Internet as an enabling technology, as well as a model and metaphor for commercial and social interactions,” says the report in its introduction. It’s also necessary to step up to the rising costs of social services, especially health care.

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intangible value

Harold Jarche

It was her work on value network analysis [PDF] that particularly influenced my thinking. Only through the power of value networks can we address our complex issues – together – and create a more hopeful future.” – Verna Allee. “A Complexity NetworkedLearning

A Kind of Digital “Perfect Storm”

Irving Wladawsky-Berger

We seem to be heading toward a kind of digital perfect storm , where four major IT trends are each gathering speed while interacting with and amplifying each other: mobile devices, cloud computing, social networks and big data and analytics.

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Human-AI Decision Systems

Irving Wladawsky-Berger

In 2014 he published Social Physics : How Social Networks Can Make Us Smarter. In modern societies, decision systems provide a leader the ability to make informed and timely decisions, supported by a complex enterprise of distributed information and communication systems that provide situational awareness. But, despite the increasingly complex decisions that organizations are called upon to make, decision-making remains human-intensive and anecdotal.

System 100

Principles of Networked Unmanagement

Harold Jarche

In networks, cooperation trumps collaboration. As we shift to a networked economy, our organizational frameworks have to change. Cooperation in our work is needed so that we can continuously develop emergent practices demanded by increased complexity. Networks.

Social Business in the Age of the Customer

Irving Wladawsky-Berger

Social Media is one of the hallmarks of our digital age, enabling individuals and communities to create and share user-generated content. Starting about a decade ago with the rise of Web 2.0 , we have seen the explosive growth of social media technologies, - e.g., blogs, wikis and podcasts, - as well as platforms like Twitter, Facebook and YouTube with hundreds of millions of users.

Negotiating between chaos and project deadlines

Harold Jarche

As “pattern-seekers” we may not even “see” the data when it is presented. However, there may be something to be learned here, hence the value of disparate social networks. complexity Work

agile sensemaking

Harold Jarche

Complex environments represent a continuous challenge for sensemaking in organizations. Continuous ambiguity exerts continuous pressures on organizations to modify their patterns of interaction, information flow and decision making.

Cynefin St David’s Day 2019 (5 of 5)

Dave Snowden

When I was working on the HBR Cynefin article Mary and I decided to rehabilitate it and for the domains of obvious, complicated and complex I have made no changes. Complex gets more interesting as we don’t know what we don’t know but its not inherently unknowable.

The social enterprise?

George Siemens

Next week, I’ll be at the Social Business Forum. The conference itself is focused on social learning and the social enterprise. The next stages of human intelligence development will likely not be social. We have, I think, hit a type of peak social where social connectedness is diminishing as a mechanism for managing complexity and uncertainty. As detailed in my conference interview, we need to see the social enterprise in a context.

The USAID-Citi Mobile Money Alliance

Irving Wladawsky-Berger

But the disruptive consequences of e-business, social networks and online music caught most of us by surprise. Allow Mobile Money Transfers to Move Seamlessly Across Borders and Mobile Networks. The best way to significantly scale the use of mobile digital money around the world is for governments to leverage this channel to pay salaries, pensions, social benefits and cash transfers.

the agile sensemaking model

Harold Jarche

“Research shows that teams will organize themselves in different ways in response to how different types of complexity strains their sensemaking capacities. We can think of these as emergent patterns of collective sensemaking.”

Reflections on Innovation, Productivity and Job Creation

Irving Wladawsky-Berger

This interest is a natural outgrowth of my work on highly complex systems , especially the kinds of people-oriented complex systems with which economists generally deal. But this is now beginning to change , thanks to huge advances in digital technologies, including mobile devices and sensors, information and analytics, cloud computing and broadband wireless networks.

The IT-based Transformation of Services

Irving Wladawsky-Berger

In a series of talks and panel discussions , the workshop first reviewed the historical patterns of technology innovations and economic cycles, and then looked at the future of work economics in three key areas: technologies and societal infrastructure; skills and jobs; and careers and quality-of-life measures. Computer Aided Design (CAD) systems, for example, enable engineers to design significantly more complex objects that they otherwise would have been able to.

Social Media Implications for Business

Irving Wladawsky-Berger

As part of my activities during the week, Dean Ernest Wilson hosted a conference on Social Media: Platform of Provocation for Innovation? The half-day conference consisted of two panels : one on the social and technological innovation being brought about by social media, and the other on the implications of social media to business. The panel focused on the implications of social media to the communications and media industries as well as to organizations in general.

our echo-chambers can kill us

Harold Jarche

Curiosity is the key to progress as individuals and as a society in times of extreme complexity. Radical innovation comes from networks with large structural holes which are more diverse. This is why our social networks cannot also be work teams, or they too can become echo-chambers.

serendipitous drip-fed learning

Harold Jarche

Part of my strategy in using social media, like Twitter, is to connect with people who know more than I do. More of my knowledge and understanding is coming through my network. If you want to learn something about a field you know little about, what do you do?

All things to all people

Harold Jarche

It was reported that only 2% of social sharing happens on Google Plus (G+). I recently posted on G+ that it did not fit in with my professional use of social media, even though discussions are often fun, interesting, and informative. One social network, mine, is enough for me.

Determinism, Best Practice, and the ‘Training Solution’

Charles Jennings

Human behaviour and the nature of organisations both tend to be complex and highly variable, and neither lend themself to deterministic approaches. When we’re dealing with human and organisational learning and performance we’re dealing with highly complicated and complex systems.

Engaging Knowledge Artisans

Harold Jarche

Every organization today is trying to address the changing nature of work, driven by rapid technological change, and made more complex by global changes in economics, politics, and resources. Pattern sensing becomes all important. Practices like network weaving have to become natural.

Living in a Smarter Planet

Irving Wladawsky-Berger

Just about everyone agrees that we are living in an increasingly global, integrated, complex. We can measure entire ecosystems - whole supply chains, business processes, cities, healthcare networks, even natural systems like forests and rivers. Indeed, almost anything - any person, any object, any process or any service, for any organization, large or small - can become digitally aware and networked.".

Taking the time to cross the chasm

Harold Jarche

For example: The CEO who doesn’t see the value of social networks and lumps them all into the “Facebook for fun” category. I addressed some of these issues in social media for senior managers , as Michael Cook asked a similar question.

Cities reconfigured: How changing work, shopping, community, and transport will transform our collective lives

Ross Dawson

One of our companies, Future Exploration Network , recently created a detailed report for a client delving into the most important shifts shaping the next decade and beyond. Networked transport.

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innovation means learning at work

Harold Jarche

Innovation has been described as a combination of observing; questioning; experimenting; and networking. In complex situations, where various people are working on similar problems, it is important to know who has done what.