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If Your Enterprise Social Network Is a Ghost Town It’s Probably Due To Your Corporate Culture

Dan Pontefract

We deployed our enterprise social network last year, but it’s a ghost town. They’re windowless and the carpets look as though designers around the world have colluded with one another to see who can come up with the most bizarre patterns possible. I withdrew my gaze that was stuck on the purple, yellow and reddish-turquoise diamond patterned carpet to the audience, and return volleyed a few queries of my own. enterprise social networks leadership esn

self-managing for complexity

Harold Jarche

How can they most effectively learn the skills required in the complex domain? How can we prepare people to work in complex, and not highly ordered, work environments in which most problems are exceptions from which some emergent solutions can be continuously developed, learned, and shared? If we want to help people deal with complex problems and environments then they need to learn and practice in these. Complexity

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hold space for complex problems

Harold Jarche

Professor Lynda Gratton at the London Business School outlines five forces in The Shift: The Future of Work is Already Here , that will shape the future patterns of work. Energy resources (think rising energy prices, environmental catastrophes displacing people, a culture of sustainability emerging).” Every one of the major challenges facing us is complex. But our organizations are not designed for complexity. Our workplace training does not factor in complexity.

Social Networking: The Benefits Outweigh the Constraints

Nigel Paine

If you sit in the average conference room with, say 40, executives from both the public and private sector and enthuse them about the power, speed and, indeed, empowerment of social networking, you have all the heads nodding in seconds. There are few people out there who think this is all a flash in the pan, and fewer still who fail to recognise the real shifts in communication patterns which are occurring. Social networking slots neatly into this model.

Edge Perspectives with John Hagel: Social Networks and Urbanization

John Hagel

The article provides an interesting overview of social network sites and the various roles they tend to serve, especially for kids. As I read through the article though, I began to crave for a more explicit typology to make sense of the diversity of social network sites that continue to emerge and evolve. Here’s an early typology of social network sites that I sketched out after reading the article. The content is the anchor and shaper of social networks.

Edge Perspectives with John Hagel: Social Networks and Urbanization

John Hagel

The article provides an interesting overview of social network sites and the various roles they tend to serve, especially for kids. As I read through the article though, I began to crave for a more explicit typology to make sense of the diversity of social network sites that continue to emerge and evolve. Here’s an early typology of social network sites that I sketched out after reading the article. The content is the anchor and shaper of social networks.

Connective Knowledge and Open Resources

Stephen Downes: Half an Hour

To me, the theory is and always has been ‘learning networks’. This is a play on words: it is in part a theory about using networks to support learning, and in part a theory about how networks learn. It led me to propose content syndication networks in education, and to embrace social media in education. I outlined my theory in the paper ‘Learning Networks’ in 2004 [link] and George wrote his important paper also in 2004.

The Role of Open Educational Resources in Personal Learning

Stephen Downes: Half an Hour

I have a challenging presentation ahead, one that I thinkwill make you think, I hope will make you think, and rethink just what it is that we’re up to when we take resources like this presentation, and thepictures and the words and all of that, and put them online or present them ina Connect workshop, what it is that’s happening there, what it is that we’re upto. And, they are networks. The second thing is, networks need to be open in order tofunction.

Global Trends and Business Strategy

Irving Wladawsky-Berger

Major trends involve competing complex forces interacting with each other, making it even more difficult to ascertain where things are heading. Almost a billion social-networking users have at least one foreign connection, while 2.5 With billions rising out of poverty and rapidly growing urban populations we can expect an increased demand for natural resources, - especially food, water and energy, - as well as for all kinds of new consumer products and services.

Trends 150

The Emerging Data Economy

Irving Wladawsky-Berger

The Economist’ s May 6 issue referred to data in its cover as the world’s most valuable resource. Over time, increasingly sophisticated applications were developed to better manage key business operations along with their associated data, including enterprise resource planning , customer relationship management and human resources. Hardware and software platforms have long raised competitive concerns in the IT industry, due to the economic power of network effects.

Data 158

Human-AI Decision Systems

Irving Wladawsky-Berger

In 2014 he published Social Physics : How Social Networks Can Make Us Smarter. In modern societies, decision systems provide a leader the ability to make informed and timely decisions, supported by a complex enterprise of distributed information and communication systems that provide situational awareness. But, despite the increasingly complex decisions that organizations are called upon to make, decision-making remains human-intensive and anecdotal.

System 124

Musings on “community management” Part 1 | Full Circle Associates

Nancy White

Home About Full Circle Contact Resources Wiki Full Circus Full Circle Associates connections for a changing world, online and offline… Apr 28 2008 Musings on “community management&# Part 1 Published by Nancy White at 6:33 am under Uncategorized , online facilitation photo credit: CaseyLessard Chris Brogan has a great post today on online community management – a must read if you have or are considering an online community in your business or organization.

The Datafication of Business and Society

Irving Wladawsky-Berger

The Impact of Datafication on Strategic Landscapes, - a report published in April, 2014 by Ericsson in collaboration with the Imperial College Business School and the UK’s Sustainable Society Network , - nicely explains the differences and interrelationship between datafication and digitalization. . “In Complex Systems Data Science and Big Data Digital Money and Payments Economic Issues Innovation Management and Leadership Society and Culture Technology and Strategy

Data 190

Human-AI Decision Systems

Irving Wladawsky-Berger

In 2014 he published Social Physics : How Social Networks Can Make Us Smarter. In modern societies, decision systems provide a leader the ability to make informed and timely decisions, supported by a complex enterprise of distributed information and communication systems that provide situational awareness. But, despite the increasingly complex decisions that organizations are called upon to make, decision-making remains human-intensive and anecdotal.

System 100

Social Business in the Age of the Customer

Irving Wladawsky-Berger

Social Media is one of the hallmarks of our digital age, enabling individuals and communities to create and share user-generated content. Starting about a decade ago with the rise of Web 2.0 , we have seen the explosive growth of social media technologies, - e.g., blogs, wikis and podcasts, - as well as platforms like Twitter, Facebook and YouTube with hundreds of millions of users.

The Continuing, Transformative Impact of IT

Irving Wladawsky-Berger

Many trends reflect the growing dominance of the Internet as an enabling technology, as well as a model and metaphor for commercial and social interactions,” says the report in its introduction. The social matrix, the Internet of all things, big data and advanced analytics, and realizing anything as a services are the report’s top four trends. SMAC - Social, Mobile, Analytics & Cloud, - has become the new plastics , capturing the future of IT in one word, or rather, one acronym.

Data 204

Mycorrhiza & scaffolding 2 of 2

Dave Snowden

In my earlier post I reprised my earlier work on the role of informal networks with a view to updating and extending that today, keeping with the metaphor of mycorrhiza. It follows that one approach to managing uncertainty is to manage the way in which informal networks form and are nurtured.

eBook 176

The Future of Online Learning 2020

Stephen Downes: Half an Hour

Our consumption of resources - especially building and transportation. The future is complex, it is challenging, and if we want it to be it doesn't have to be dystopian. Another argument is that schools are essential for socialization. Breaking things creates social problems.

Engaging Knowledge Artisans

Harold Jarche

Every organization today is trying to address the changing nature of work, driven by rapid technological change, and made more complex by global changes in economics, politics, and resources. For example, working and learning out loud in online social networks significantly change the flow of knowledge and influence power structures. Pattern sensing becomes all important. A new language of working in digital networks and communities must be mastered.

Living in a Smarter Planet

Irving Wladawsky-Berger

Just about everyone agrees that we are living in an increasingly global, integrated, complex. We can measure entire ecosystems - whole supply chains, business processes, cities, healthcare networks, even natural systems like forests and rivers. Indeed, almost anything - any person, any object, any process or any service, for any organization, large or small - can become digitally aware and networked.".

Cities reconfigured: How changing work, shopping, community, and transport will transform our collective lives

Ross Dawson

One of our companies, Future Exploration Network , recently created a detailed report for a client delving into the most important shifts shaping the next decade and beyond. The rise of flexible, remote and freelance work and shifts where and how people shop and socialise are significantly changing travel patterns. Networked transport.

Change 206

E-Learning 3.0 Course Synopsis

Stephen Downes: Half an Hour

Getting Ready Connectivism is based on the idea that knowledge is essentially the set of connections in a network, and that learning therefore is the process of creating and shaping those networks. There isn’t a single classroom or learning management system; instead the course itself is design to create connections between individual websites or blogs and to create a flow of conversation and cooperation across that network.

Course 144

The Seek > Sense > Share Framework

Harold Jarche

Building a network of colleagues is helpful in this regard. Good curators are valued members of knowledge networks. Sharing includes exchanging resources, ideas, and experiences with our networks as well as collaborating with our colleagues. PKM may be an individual activity but it is social as well. Research shows that work teams that need to share complex knowledge need tighter social bonds.

Ask what value you can add

Harold Jarche

There is a similar phenomenon with social media. Posting a social bookmark to a service like Delicious does not create additional noise for your networked peers in a social network. For example, I recently passed on a tagged collection of social bookmarks as a result of a conversation in an online community of practice. As good social learners, sharing is not as important as knowing when to share.

OMG, its culture change time

Dave Snowden

Keesing and Strathern in Cultural Anthropology: A Contemporary Perspective (1998) assert two very different ways in which the term culture is used: The socio-cultural system or the pattern of residence and resource exploitation that can be observed directly, documented and measured in a fairly straightforward manner. Such cultures are tacit in nature: networked, tribal and fluid. In effect culture is always complex, never complicated.

mastery and models

Harold Jarche

These disciplines have influenced my professional work which is based on individuals taking control of their learning and professional development and actively engaging in social networks and communities of practice. As knowledge workers or citizens, PKM is our part of the social learning contract. Without effective PKM at the individual level, social learning has less value. Building a diverse network of colleagues is helpful in this regard.

PKM 143

The future of higher education and other imponderables

George Siemens

The patterns of change in higher education are surprisingly similar and global. As a result, they have not developed systemic capacity to function in a digital networked age. Digital content, testing, teaching resources, teaching/learning software, etc. Enormous amounts of organizational resources are now flowing outside of education in order to fill gaps due to poor leadership. Openness of content is a spectrum concept and goes well beyond openly licensed resources.

Best of working smarter for September 2011

Jay Cross

Working smarter draws upon ideas from design thinking, network optimization, brain science, user experience design, learning theory, organizational development, social business, technology, collaboration, web 2.0 patterns, social psychology, value network analysis, anthropology, complexity theory, and more. Working smarter embraces the spirit of agile software, action learning, social networks, and parallel developments in many disciplines.

February’s Top 50 Posts on Working Smarter

Jay Cross

Working smarter draws upon ideas from design thinking, network optimization, brain science, user experience design, learning theory, organizational development, social business, technology, collaboration, web 2.0 patterns, social psychology, value network analysis, anthropology, complexity theory, and more. Working smarter embraces the spirit of agile software, action learning, social networks, and parallel developments in many disciplines.

perspectives on new work – synopsis

Harold Jarche

The Internet-based firm sees work and cognitive capability as networked communication. Creative learning is the fundamental process of socialization and being human. Work will be described as complex patterns of communicative interaction between interdependent individuals. A networked business increases its intellectual capital as the nodes of the network do the same. The network acts as an amplifier of knowledge, but the demands on the worker grow.

July bonanza at Working Smarter Daily

Jay Cross

Working Smarter Daily draws upon ideas from design thinking, network optimization, brain science, user experience design, learning theory, organizational development, social business, technology, collaboration, web 2.0 patterns, social psychology, value network analysis, anthropology, complexity theory, and more. Working Smarter Daily embraces the spirit of agile software, action learning, social networks, and parallel developments in many disciplines.

PKM in 34 pieces

Harold Jarche

One of my objectives with the current PKM Workshop [there''s still time to sign up] was to review most of my resources and work on developing new ones. Still, good experts are valuable and I use platforms like Twitter to connect to them, like Valdis Krebs on social networks. Networked expertise can be sought through group-sourced information resources, like our curated Working Smarter Daily or in self-created expertise lists like Google+ to create circles of expertise.

PKM 208

PKM in 2013

Harold Jarche

“The basic unit of social business technology is personal knowledge management, not collaborative workspaces.” PKM, or learning in networks, is a continuous process of seeking, sensing, and sharing. Building a network of colleagues is helpful in this regard. Sharing includes exchanging resources, ideas, and experiences with our networks as well as collaborating with our colleagues. Sharing through our networks helps to develop better feedback loops.

PKM 217

Best articles on working smarter

Jay Cross

Working smarter draws upon ideas from design thinking, network optimization, brain science, user experience design, learning theory, organizational development, social business, technology, collaboration, web 2.0 patterns, social psychology, value network analysis, anthropology, complexity theory, and more. Working smarter embraces the spirit of agile software, action learning, social networks, and parallel developments in many disciplines.

New Learning

Stephen Downes: Half an Hour

The world had changed beyond their comprehension, and there was and is a reaction to that, an emphatic ''back to basics'' movement, which means ''back to the way we learned it'', even though there is and was mounting evidence that they were no longer prepared to meet a complex, dynamic and changing world with the knowledge they had. Sometimes it looks like a performance or skill, as when we perform a complex and adaptive task. It''s not simply that they are social.

Notes On "Global Guidelines: Ethics in Learning Analytics"

Stephen Downes: Half an Hour

All from (Sharples et al, 2014): behavioural data from online learning systems (discussion forums, activity completion, assessments) functional data extracted from registration systems and progress reports data shared by students as part of their daily social and study lives How is Data Analyzed? NMC 2011) to inform pedagogy, allocate resources and inform institutional strategy ( Rienties, Boroowa, Cross, Kubiak, Mayles, & Murphy, 2016 )."

Strata Conference Wrap Up: Big Data, Big Opportunities

George Siemens

A complex world with an almost incomprehensible amount of data requires a different response to sensemaking and management than what has been effective in the past (PW Anderson’s term of “more is different&# is rather appropriate). Health insurers combine social media and existing data (credit ratings, location, employment) to more accurately, and cost effectively, assess risk. Single source doesn’t work as complexity intensifies).

Data 156

14 Articles on MOOCs

Jay Cross

An online phenomenon gathering momentum over the past two years or so, a MOOC integrates the connectivity of social networking, the facilitation of an acknowledged expert in a ?eld eld of study, and a collection of freely accessible online resources. Using mLearning and MOOCs to understand chaos, emergence, and complexity in education, International Review of Research on Open and Distance Learning (IRRODL), 12(7).

Class 138

Becoming MOOC

Stephen Downes: Half an Hour

Students have to manage their own time, find their own resources, and structure their own learning. A student who cannot navigate complex websites, search for and assess resources, or make new friends through a social network may have difficulty navigating through a cMOOC. Not everyone is a part of the network. Constructivist principles acknowledge that real-life learning is messy and complex. There are two types of MOOCs.

Skills 214

Beyond Institutions Personal Learning in a Networked World

Stephen Downes: Half an Hour

As Peter said this is part 2 of a trilogy of talks, I gave the first one yesterday at University of Greenwich on the topic of "Open learning and open educational resources". The talk is called "Beyond Institutions Personal Learning in a Networked World" and I want to begin with a story that came across the wires recently and I thought was very appropriate for this venue. Not getting the point that learning today is about play and socializing. You have a network in your brain.

Edge Perspectives with John Hagel: Community 2.0

John Hagel

As a result, much of this investment was wasted, consistent with the broader pattern of the dot com bubble. Similarly, virtual communities as economic enterprises represent a complex interweaving of social and commercial dimensions. Do they have the status and influence required to mobilize appropriate resources? This is the highest form of ROA – finding highly valuable resources that I didn’t even know existed or were relevant to me.

ROI 168

State of the Net 2012 – People Tweet Tacit Knowledge – Part Two

Luis Suarez

(This is Part Two of the series … Part One can be found over here) And on that spirit of what the real impact of Social Computing is, we are going to move onwards on to the second keynote speaker session that I would want to share with you all and talk for a bit about it. We don’t trust something just because it’s published, we trust it because we link through a human network of some type.

E-Learning Generations

Stephen Downes: Half an Hour

Theprocess of connecting was involved and complex, requiring the use of modems andspecial software. During the development of this second generation we saw theconsolidation of computer-based software and content, and the commercializationof the network itself. Meanwhile, the world of networks began to commercialize.Commercial bulletin board services emerged, such as Prodigy, AOL, GEnie andCompuserv. You can begin to see a pattern developing here. is social software.