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Complexity and Public Administration

Dave Snowden

Some 10 years ago now when I first became interested in how complexity science might be used in public administration there was a body of thinking but relatively few practical examples of applications. So what is applying complexity thinking to public policy really all about?

Search Pidgin

David Weinberger

To give just one example, I can’t figure out how to see the frequency of the surnames Kumar and Weinberger compared side-by-side in WolframAlpha’s signature fashion. Search engines are easier because they have already trained us how to talk to them. We eventually learn that quoting a phrase searches for exactly that phrase. Google has enough dominance in the market that its syntax influences other search engines.

Search 100

Social Learning, Complexity and the Enterprise

Harold Jarche

Our relationship with knowledge is changing as our work becomes more intangible and complex. For example, the role of online community manager, a fast-growing field today, barely existed five years ago. We are seeing increasing examples of this on the edges of the modern enterprise.

Edge Perspectives with John Hagel: Process versus Practice

John Hagel

Ive spent the better part of my career building applications that help people connect to each other and share knowledge (search is the best example of that). The best products are the ones that slowly reveal complexity as you use them.

Are Innovation and R&D Yielding Decreasing Returns?

Irving Wladawsky-Berger

In a September, 2012 paper , Northwestern University economist Robert Gordon questioned the generally accepted assumption that economic growth is a continuous process that will persist forever. As examples of recombinant innovation, e-mail and the Web were enabled by the Internet.

Anticipating the Future of the IT Industry

Irving Wladawsky-Berger

How can we best anticipate the future of a complex, fast changing industry like IT? Transaction Processing → Distributed Ledgers (Blockchain), Cybersecurity.

Are Innovation and R&D Yielding Decreasing Returns?

Irving Wladawsky-Berger

In a September, 2012 paper , Northwestern University economist Robert Gordon questioned the generally accepted assumption that economic growth is a continuous process that will persist forever. must double the amount of research effort searching for new ideas every 13 years to offset the increased difficulty of finding new ideas.”. As examples of recombinant innovation, e-mail and the Web were enabled by the Internet.

Design Thinking and the Workplace Experience

Irving Wladawsky-Berger

To help overcome the stiff resistance often encountered by disruptive innovations, - both within one’s own organization and in the marketplace, - the article proposed that design thinking should be applied to their actual introduction, - a process it calls intervention design.

Design 196

More Reflections on SharePoint and Picking Technology | Full Circle Associates

Nancy White

Thanks for helping us along Adrian Adrian Gnägi Knowledge and Learning Processes Being on the US West Coast, my other KM4Dev colleagues had already provided some great responses (again, see the thread !) For example, a wiki is a tool. These are examples of features.

The MIT Inclusive Innovation Competition

Irving Wladawsky-Berger

Jobs requiring expert problem solving and complex communications skills have significantly expanded, with the earnings of the college educated workers needed to fill such jobs rising steadily. Examples abound.

Why Some Work Groups Thrive While Others Falter

Irving Wladawsky-Berger

These include solving problems, comprehending complex ideas, reasoning and planing, learning quickly, adapting to new situations, and so on. Reading the minds of others and reacting is an unconscious process, and skill in social settings has evolved in humans over thousands of years.

Groups 203

Noticing some nice non-profit wiki work | Full Circle Associates

Nancy White

Peg “got&# that there was both an information architecture and a set of social processes associated with their use of a wiki as both a project communication tool and as a knowledge sharing tool. And it is a Technorati search, so I have to go to Technorati and THEN link back to your blog.

Wiki 130

Cognitive Systems and Big-Data-driven Applications

Irving Wladawsky-Berger

IBM defines cognitive systems as “a category of technologies that uses natural language processing and machine learning to enable people and machines to interact more naturally to extend and magnify human expertise and cognition.

System 207

Technology and the Future of Media

Irving Wladawsky-Berger

Three major processes are part of the media value chain: . As with other industries, ICT was originally applied to media in order to increase the efficiency of its processes.

seek > sense > share for cities

Harold Jarche

This was part of the organization’s search for “ practical solutions to fulfill the citizen’s demand” acknowledging that “learning cannot be conducted alone but has to be part of partnerships”. ” Share: Disseminate Results and Evaluate the Process. Complexity NetworkedLearning

PKM 188

The Datafication of Business and Society

Irving Wladawsky-Berger

In contrast to digitalisation, which enabled productivity improvements and efficiency gains on already existing processes, datafication promises to completely redefine nearly every aspect of our existence as humans on this planet.

Data 184

Cloud, Services and the Transformation of Production

Irving Wladawsky-Berger

Is it a return to centralized computing , driven by the rising complexities, management costs and energy inefficiencies of distributed systems? Processes with clearly defined rules for their execution can be unbundled, recombined, and automated.

Lean Principles in the Digital Economy

Irving Wladawsky-Berger

Such methods include quality control of the processes involved in production; just-in-time production to reduce the costs associated with excess inventory; and continuous improvement involving everyone in the organization in the quest for new, easy to implement ideas. .

Data 179

Reinventing Society in the Wake of Big Data

Irving Wladawsky-Berger

For example, Gartner’s Research director Svetlana Sicular recently observed that big data has already reached the peak of the hype cycle , and is now falling into the trough of disillusionment , a necessary step before (hopefully) moving on to the slope of enlightenment.

Data 202

Edge Perspectives with John Hagel: The Next Revolution in Interactions

John Hagel

But any advantage in costs or distinctiveness that companies gained in this way was usually short-lived, for their rivals adopted similar technologies and process improvements and thus quickly matched the leaders.

The “Recombinant” Nature of Digital Innovations

Irving Wladawsky-Berger

Most everyone will agree, for example, that spreadsheet and word processing were the first killer-apps of the PC era, helping transform PCs into must-have business and personal productivity tools.

The MIT Second Machine Age Conference

Irving Wladawsky-Berger

The second age machines are now enhancing our cognitive powers, giving us the ability to process vast amounts of information and make ever more complex decisions. And question-answering systems like IBM’s Watson are enabling us to solve increasingly complex problems. . “We’re

Reflections on the Future of TV

Irving Wladawsky-Berger

The TV industry is being massively restructured as its companies keep searching for viable business models. The vast wasteland of television has been replaced by an excess of excellence that is fundamentally altering my media diet and threatening to consume my waking life in the process.

The Nature of the Firm in the Digital Economy

Irving Wladawsky-Berger

Transaction costs are incurred in obtaining goods and services outside the firm, such as searching for the right people, negotiating a contract, coordinating the work, managing intellectual property and so on.

Data Science and the Changing Nature of Research and Innovation

Irving Wladawsky-Berger

The study examined the current state of US research and innovation; looked at the role of its key players: academia, industry, and government; and proposed a set of recommendations to better address the highly complex challenges we face in the 21st century information economy.

Data 186

More on replacing business travel from Jessica Lipnack | Full Circle Associates

Nancy White

Her emphasis on the social processes resonates.

Knowledge Management for Decision Memories

Harold Jarche

This is Big Knowledge Management , leveraging the power of enterprise software platforms to store decision, process, and event memories. Process and event memories, like project outputs, are relatively easy to capture and codify. complexity PKM Work

Big Data Takes Center Stage

Irving Wladawsky-Berger

In 2000, only one-quarter of the world’s stored information was digital and therefore subject to search and analysis. When collecting data was costly and processing it was difficult and time consuming, the sample was a savior.

Data 173

Towards a Hyperconnected, Digital Economy

Irving Wladawsky-Berger

Everyone pretty much agrees that there is a transformation of historical proportions underway, propelling us from the industrial society of the past two centuries to an information society that's in the process of being defined. As defined in Wikipedia, globalization refers primarily to the process of business and economic integration that has resulted from advances in digital technologies and the rise of the Internet.

Trends 159

Edge Perspectives with John Hagel: Peace and Entrepreneurship

John Hagel

As loans are made, Grameen Bank relies on a variety of mechanisms to manage risk – for example, initial loans are for very small amounts and weekly payments are required as a way to get early visibility on potential default risks.

New Tools Beget Revolutions: Big Data and the 21st Century Information-based Society

Irving Wladawsky-Berger

It will be complex, develop hitherto unforeseen forms, and will have to respond to unforeseen challenges. In 1676, for example, Antonie van Leeuwenhoek used a microscope , a relatively recent and rare tool, to discover the existence of microorganisms in a drop of water.

Data 135

The Power of Pull

Irving Wladawsky-Berger

For example, the return on assets (ROA) of US companies, - a general indicator of profitability, - has been progressively falling and is now almost one quarter its 1965 levels. Detailed demand forecasts, operational plans, and operational process manuals carefully script the actions and specify the resources required to meet anticipated demand.” “We consume media that have been packaged, programmed, and pushed to us based on our anticipated needs.

Why Do Firms Exist?

Irving Wladawsky-Berger

Transaction costs are incurred in obtaining goods and services outside the firm, such as searching for the right people, negotiating a contract, coordinating the work, managing intellectual property and so on. There are actual organizational advantages to firms, such as the ability to marshal a wide range of resources to address very complex problems. Christensen and Raynor classify organizational capabilities into three main categories: resources , processes and values.

Machine and Human Intelligence

Irving Wladawsky-Berger

Natural language processing is widely used in commercial voice response systems with limited vocabularies. Since that time, analyzing or searching large amounts of information has become increasingly important and commonplace in a wide variety of disciplines. Today, most of us use search engines as the primary mechanism for finding information in the World Wide Web. IBM’s Smarter Planet and Smarter Cities are prominent examples of such initiatives.

stories connect knowledge

Harold Jarche

This starts with the discipline of personal knowledge mastery ( PKM ): a set of processes, individually constructed, to help each of us make sense of our world and work more effectively. For complex work, this is critical, as most of the knowledge required is implicit, and not easy to codify.

PKM 230

The MIT Systems Thinking Conference

Irving Wladawsky-Berger

The SDM program aims to provide mid-career professionals with a systems perspective that will help them address and solve large-scale, global, complex challenges. The Systems Thinking Conference is intended to showcase innovative ways of addressing complex challenges, in particular, how to integrate technology, management and social sciences to successfully solve very tough problems. Why is it so difficult to make sound decisions about highly complex problems?

System 116

A sense of direction (3)

Dave Snowden

This series, and the Christmas one are a part of the process. However the main issue in Complicated is the process and validation of mechanisms of professions and the various controls. Complex. Liminal: Complex to Complicated. Liminal Complex temporarily into Chaos.

Module 172

The Co-Evolution of Humans and our Tools

Irving Wladawsky-Berger

Modern human behavior is closely associated with the origin of language, the accumulation of knowledge, skills and culture, and the ability to process vast amounts of information. Money , for example, was first invented as a tool to facilitate commerce about 2500 years ago, and has since had a huge impact in the formation of business, economies and governments. Tools have played a critical role in human evolution for a very, very long time.

Tools 119

Information, Money and Related Subjects

Irving Wladawsky-Berger

In the 1960s, 1970s, and 1980s, mainframes, minicomputers, data networks, transaction processing and data bases enabled financial innovations like ATMs and credit cards. For example, the January 14 issue of The Economist has an article on India’s massive Unique ID (UID) initiative, known as Aadhaar. Our Web searches and sites visited, including our likes and dislikes and purchase histories.

Data 112

Open, Collaborative Trust Frameworks

Irving Wladawsky-Berger

For example, the National Strategy for Trusted Identities in Cyberspace (NSTIC) was launched by the White House earlier this year to enable “Individuals and organizations [to] utilize secure, efficient, easy-to-use, and interoperable identity solutions to access online services in a manner that promotes confidence, privacy, choice, and innovation.” Our Web searches and sites visited, including our likes and dislikes and purchase histories.