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Social Learning, Complexity and the Enterprise

Harold Jarche

Our relationship with knowledge is changing as our work becomes more intangible and complex. For example, the role of online community manager, a fast-growing field today, barely existed five years ago. We are seeing increasing examples of this on the edges of the modern enterprise.

Complexity and Public Administration

Dave Snowden

Some 10 years ago now when I first became interested in how complexity science might be used in public administration there was a body of thinking but relatively few practical examples of applications. So what is applying complexity thinking to public policy really all about?

The Datafication of Business and Society

Irving Wladawsky-Berger

In contrast to digitalisation, which enabled productivity improvements and efficiency gains on already existing processes, datafication promises to completely redefine nearly every aspect of our existence as humans on this planet.

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Design Thinking and the Workplace Experience

Irving Wladawsky-Berger

To help overcome the stiff resistance often encountered by disruptive innovations, - both within one’s own organization and in the marketplace, - the article proposed that design thinking should be applied to their actual introduction, - a process it calls intervention design.

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Knowledge Management for Decision Memories

Harold Jarche

This is Big Knowledge Management , leveraging the power of enterprise software platforms to store decision, process, and event memories. Process and event memories, like project outputs, are relatively easy to capture and codify. complexity PKM Work

Anticipating the Future of the IT Industry

Irving Wladawsky-Berger

How can we best anticipate the future of a complex, fast changing industry like IT? Transaction Processing → Distributed Ledgers (Blockchain), Cybersecurity.

The MIT Second Machine Age Conference

Irving Wladawsky-Berger

The second age machines are now enhancing our cognitive powers, giving us the ability to process vast amounts of information and make ever more complex decisions. And question-answering systems like IBM’s Watson are enabling us to solve increasingly complex problems. . “We’re

Reinventing Society in the Wake of Big Data

Irving Wladawsky-Berger

For example, Gartner’s Research director Svetlana Sicular recently observed that big data has already reached the peak of the hype cycle , and is now falling into the trough of disillusionment , a necessary step before (hopefully) moving on to the slope of enlightenment.

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Towards a Hyperconnected, Digital Economy

Irving Wladawsky-Berger

Everyone pretty much agrees that there is a transformation of historical proportions underway, propelling us from the industrial society of the past two centuries to an information society that's in the process of being defined. As defined in Wikipedia, globalization refers primarily to the process of business and economic integration that has resulted from advances in digital technologies and the rise of the Internet.

Cloud, Services and the Transformation of Production

Irving Wladawsky-Berger

Is it a return to centralized computing , driven by the rising complexities, management costs and energy inefficiencies of distributed systems? Processes with clearly defined rules for their execution can be unbundled, recombined, and automated.

Blockchains: the Promise of More Frictionless, Trusted Economies

Irving Wladawsky-Berger

Transaction costs are a kind of friction incurred in obtaining goods and services outside the firm, such as searching for the right supply chain partners, establishing a trusted relationship, negotiating a contract, coordinating the work, managing intellectual property and so on.

stories connect knowledge

Harold Jarche

This starts with the discipline of personal knowledge mastery ( PKM ): a set of processes, individually constructed, to help each of us make sense of our world and work more effectively. For complex work, this is critical, as most of the knowledge required is implicit, and not easy to codify.

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New Tools Beget Revolutions: Big Data and the 21st Century Information-based Society

Irving Wladawsky-Berger

It will be complex, develop hitherto unforeseen forms, and will have to respond to unforeseen challenges. In 1676, for example, Antonie van Leeuwenhoek used a microscope , a relatively recent and rare tool, to discover the existence of microorganisms in a drop of water.

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Cognitive Systems and Big-Data-driven Applications

Irving Wladawsky-Berger

IBM defines cognitive systems as “a category of technologies that uses natural language processing and machine learning to enable people and machines to interact more naturally to extend and magnify human expertise and cognition.

The MIT Inclusive Innovation Competition

Irving Wladawsky-Berger

Jobs requiring expert problem solving and complex communications skills have significantly expanded, with the earnings of the college educated workers needed to fill such jobs rising steadily. Examples abound.

The Nature of the Firm in the Digital Economy

Irving Wladawsky-Berger

Transaction costs are incurred in obtaining goods and services outside the firm, such as searching for the right people, negotiating a contract, coordinating the work, managing intellectual property and so on.

The Co-Evolution of Humans and our Tools

Irving Wladawsky-Berger

Modern human behavior is closely associated with the origin of language, the accumulation of knowledge, skills and culture, and the ability to process vast amounts of information. Money , for example, was first invented as a tool to facilitate commerce about 2500 years ago, and has since had a huge impact in the formation of business, economies and governments. Tools have played a critical role in human evolution for a very, very long time.

Big Data Takes Center Stage

Irving Wladawsky-Berger

In 2000, only one-quarter of the world’s stored information was digital and therefore subject to search and analysis. When collecting data was costly and processing it was difficult and time consuming, the sample was a savior.

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Technology and the Future of Media

Irving Wladawsky-Berger

Three major processes are part of the media value chain: . As with other industries, ICT was originally applied to media in order to increase the efficiency of its processes.

The “Recombinant” Nature of Digital Innovations

Irving Wladawsky-Berger

Most everyone will agree, for example, that spreadsheet and word processing were the first killer-apps of the PC era, helping transform PCs into must-have business and personal productivity tools.

Open, Collaborative Trust Frameworks

Irving Wladawsky-Berger

For example, the National Strategy for Trusted Identities in Cyberspace (NSTIC) was launched by the White House earlier this year to enable “Individuals and organizations [to] utilize secure, efficient, easy-to-use, and interoperable identity solutions to access online services in a manner that promotes confidence, privacy, choice, and innovation.” Our Web searches and sites visited, including our likes and dislikes and purchase histories.

An Emerging Platform for Digital, Inclusive Innovation

Irving Wladawsky-Berger

d.light , for example, builds low cost solar lanterns as a cleaner, safer replacement for kerosene lanterns; and chotuKool builds compact, portable, cooling solutions that consume about half the power of a regular refrigerator, can be plugged in or run on batteries, and stay cool for hours without power dues to its high-end insulation. For example, the January 14 issue of The Economist has an article on India’s massive Unique ID (UID) initiative, known as Aadhaar.

seek > sense > share for cities

Harold Jarche

This was part of the organization’s search for “ practical solutions to fulfill the citizen’s demand” acknowledging that “learning cannot be conducted alone but has to be part of partnerships”. ” Share: Disseminate Results and Evaluate the Process. Complexity NetworkedLearning

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Why Do Firms Exist?

Irving Wladawsky-Berger

Transaction costs are incurred in obtaining goods and services outside the firm, such as searching for the right people, negotiating a contract, coordinating the work, managing intellectual property and so on. There are actual organizational advantages to firms, such as the ability to marshal a wide range of resources to address very complex problems. Christensen and Raynor classify organizational capabilities into three main categories: resources , processes and values.

Why Content Curation Should be in Your Skillset

Jay Cross

You expect the curator of an art gallery to know the collection and to: search out the best items. An example: How Jay Cross Curates Content. Here’s an example of a no-cost, one-person curation project. I set up a Google Search for daily news on the topic.

Information, Money and Related Subjects

Irving Wladawsky-Berger

In the 1960s, 1970s, and 1980s, mainframes, minicomputers, data networks, transaction processing and data bases enabled financial innovations like ATMs and credit cards. For example, the January 14 issue of The Economist has an article on India’s massive Unique ID (UID) initiative, known as Aadhaar. Our Web searches and sites visited, including our likes and dislikes and purchase histories.

Edge Perspectives with John Hagel: Process versus Practice

John Hagel

Ive spent the better part of my career building applications that help people connect to each other and share knowledge (search is the best example of that). The best products are the ones that slowly reveal complexity as you use them.

Data Science and the Changing Nature of Research and Innovation

Irving Wladawsky-Berger

The study examined the current state of US research and innovation; looked at the role of its key players: academia, industry, and government; and proposed a set of recommendations to better address the highly complex challenges we face in the 21st century information economy.

mastery and models

Harold Jarche

It is an individual, disciplined process by which we make sense of information and our interactions with people and ideas. It is an enabling process that helps to distribute power and knowledge. Three related KM processes are required. People make their own sense in complex ways.

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The IT-based Transformation of Services

Irving Wladawsky-Berger

Processes with clearly defined rules for their execution can be unbundled, recombined, and automated. Any business can thus be viewed in terms of their various activities or tasks, including processes, business models and organizational structure. With the Algorithmic Revolution, tasks underlying services can be transformed into formalizable, codifiable, computable processes with clearly defined rules for their execution.

The Seek > Sense > Share Framework

Harold Jarche

Personal knowledge management is a set of processes, individually constructed, to help each of us make sense of our world and work more effectively. It is the process by which we can connect what we learn outside the organization with what need to do inside.

On cryptocurrencies, blockchain and all that

Doc Searls

To help me get my head fully around all that’s going on behind that surge, or mania, or whatever it is, I’ve composed a lexicon-in-process that I’m publishing here so I can find it again. Chris Skinner’s blog (searches: crypto , blockchain ).

EPortfolios and Badges Workshop - #OEB14

Stephen Downes: Half an Hour

The idea was to provide a framework to describe the maturity of eportfolio initiatives, trying to describe the complex nature of learning, to go beyond the basic ''how to implement an eportfolio system'', to the point where an eportfolio will have a transformative effect.

The MIT Systems Thinking Conference

Irving Wladawsky-Berger

The SDM program aims to provide mid-career professionals with a systems perspective that will help them address and solve large-scale, global, complex challenges. The Systems Thinking Conference is intended to showcase innovative ways of addressing complex challenges, in particular, how to integrate technology, management and social sciences to successfully solve very tough problems. Why is it so difficult to make sound decisions about highly complex problems?

[eim] Alphabetical order explained in a mere 27,817 words

David Weinberger

This is one of the most amazing examples I’ve seen of the complexity of even simple organizational schemes. ” But it’s way, way, way more complex than that. For example, in the familiar ASCII encoding, the letter “A” is represented in computers by the number 65. For example, in the majority of Latin languages, ø sorts as an accented variant of o, meaning that most users would expect ø alongside o.

Supporting our Brains

Clark Quinn

The limits on working memory (you may have heard of the famous 7±2, which really is <5) mean we can’t hold too much in our brains at once, such as interim results of complex calculations. However, we can have calculators that can do such processing for us.

The Big Shift in Influence

John Hagel

We’d want to encourage much more of a mesh network where there’s a rich and complex set of relationships connecting all participants with each other. We’ll be far more successful in extending our influence if we create environments that encourage all participants to connect with each other and provide the mechanisms to facilitate both systematic search and unplanned serendipity. Are there any examples of influence being generated through questions and mesh networks?

cities and the future of work

Harold Jarche

Consider, for example, ideas about our needing a new social compact, or social contract, or national covenant. In the emerging workplace, where complex and creative tasks become the norm, work cannot remain isolated from the rest of the world. Personal computers are just one example.

Reflections on the Future of TV

Irving Wladawsky-Berger

The TV industry is being massively restructured as its companies keep searching for viable business models. The vast wasteland of television has been replaced by an excess of excellence that is fundamentally altering my media diet and threatening to consume my waking life in the process.

Working Smarter in Social Business

Jay Cross

You have to be learning continuously to deal with the onslaught of unfamiliar, complex problems. Learning and work are fusing into a single process. My next post will describe examples of learning in a social business environment.

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