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Black box or stepping stones?

Dave Snowden

A couple of decades ago I was developing two product ranges, one for decision support and the other for stock forecasting and inventory management. For a software products business this is a key turning point as you can now invest licence and implementation fees in the next generation of products. The culture and measurements are very different. Developing application software is a complex dance in which need and delivery co-evolve, its not a linear process.

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