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Decision Making in Our Increasingly Complex Organizations

Irving Wladawsky-Berger

Goldfarb explained that the best way to assess the impact of a new radical technology is to look at how the technology reduces the cost of a widely used function. But, explains McKinsey, our growing organizational complexity has clouded decision making accountability.

The Top Ten Emerging Technologies of 2018

Irving Wladawsky-Berger

For the past several years, the World Economic Forum (WEF) has published an annual list of the Top Ten Emerging Technologies that would be potentially disruptive over the next three to five years while also providing significant benefits to economies and societies.

Fostering an Innovation Culture: Talent, Discipline and Leadership

Irving Wladawsky-Berger

Most everyone agrees that such a culture entails five key behaviors: tolerance for failure, willingness to experiment, psychological safety, collaborative, and non-hierarchical. Innovative cultures are paradoxical. Innovation has been a hot topic for the past few decades.

Payment Technologies: Past, Present and Future

Irving Wladawsky-Berger

History can be a useful guide to the future, especially when trying to predict the impact of disruptive changes on human organizations and cultures. I was reminded of this dictum when recently attending a very interesting workshop, Payment Technologies: Past Present and Future.

How Can We Ensure that Our Complex AI Systems Do What We Want Them to Do?

Irving Wladawsky-Berger

Things are even tougher with people-centric sociotechnical systems, which not only have to deal with potential software problems, but with the even more complex issues involved in human behaviors and interactions. What is it that makes these systems so intrinsically complex?

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Build trust, embrace networks, manage complexity

Harold Jarche

We have known for quite a while that hierarchies are ineffective when things get complex. Most organizations still deal with complexity through reorganization. A connected enterprise starts by building a foundation of trust, embracing networks, and then managing complexity.

Bridging the World’s Knowledge Divide: Technology + Competition, Skills and Institutions

Irving Wladawsky-Berger

A few months ago I attended the 12th annual Brookings Blum Roundtable on Global Poverty , a meeting that brought together around 50-60 policy and technical experts from government, academia, business, investors and NGOs. Digital technologies are necessary but not sufficient.

Skills 217

Complexity links

Harold Jarche

I use Delicious to keep track of web resources and recently passed on, via Twitter, my social bookmarks tagged with complexity. A short explanation of the Cynefin framework (and video by Shawn Callahan ), by Ton Zijlstra : Over the years I’ve seen the number of issues companies and professionals are dealing with shift more and more to the complex realm. Complexity is where predictability is absent, and only in hindsight cause and effect are clear.

Governance and Pragmatism: Moving Beyond “The Culture of No”

Irving Wladawsky-Berger

Checks and balances is one of the most important principles for making decisions and getting things done in a highly complex organization. While we primarily associate checks and balances with the US system of government, I believe that it equally applies to any other complex organizational system. Lou called it A Culture of “No.”. “I One of the most extraordinary manifestations of this no culture was IBM’s infamous nonconcur system.

The Economic Value of Digital Identity

Irving Wladawsky-Berger

The opportunity for expanding the use of good digital IDs is growing, as technologies improve and become more affordable, and as more people around the world have access to smartphones and the Internet. Identity plays a major role in our everyday life.

Data 208

Growing Up in a Complex World

Irving Wladawsky-Berger

The primary challenge emerging out of the CEO conversations was complexity - the fact that CEOs now operate in a world that is substantially more volatile, uncertain and complex. Inheriting a Complex World: Future Leaders Envision Sharing the Planet invited graduate and undergraduate students to participate in a Web-based survey between October 2009 and January 2010. They grew up in a complex world. Several weeks ago IBM released its 2010 Global CEO Study.

The Complex Transition to the Age of the Cloud

Irving Wladawsky-Berger

After a full day of talks and discussions, the sense of the meeting was that cloud computing has the promise to bring a real paradigm shift to the IT world, although, as the conference organizer succinctly put it in his closing remarks: “There is a clear consensus that there is no real consensus on what cloud computing is.” It has mostly to do with governance, policies, and regulations, as well as with cultural and organizational issues.

Digital Technologies for 21st Century Democracy

Irving Wladawsky-Berger

The focus for this year’s conference was Digital Technologies for 21st Century Democracy. I was invited to attend the conference, and participate in the opening plenary panel on D igital Technologies and the Future of Governance. The panel was moderated by Beth Noveck , Professor of Law at the New York Law School , who until recently served in the White House as Deputy Chief Technology Officer and leader of the White House Open Government Initiative.

Irving Wladawsky-Berger: Reflections on Complex Systems

Irving Wladawsky-Berger

Irving Wladawsky-Berger A collection of observations, news and resources on the changing nature of innovation, technology, leadership, and other subjects. Architectures are needed to provide a common foundation for understanding, designing, analyzing and operating complex systems.

A Biological Approach to Management

Irving Wladawsky-Berger

Biological systems have long been an inspiration in the study of complex systems. They must also learn a biological approach, which acknowledges the uncertainty and complexity of business problems and so addresses them indirectly.”.

Irving Wladawsky-Berger: An Unusual Meeting

Irving Wladawsky-Berger

Irving Wladawsky-Berger A collection of observations, news and resources on the changing nature of innovation, technology, leadership, and other subjects. Some of us have been in 3D meeting rooms for over a decade. You need technology.

Technology, Leadership and Innovation in the Service Economy

Irving Wladawsky-Berger

At the end of January I gave a half-day seminar at MIT on Technology, Leadership and Innovation in the Service Economy. For a while now, I have been thinking about how technology and innovation can best be applied to services. My interest in technology-based services innovation was heightened last summer when I read an excellent report, Hidden Wealth: the contribution of science to service innovation , based upon a study sponsored by the UK Royal Society.

Would a Distributed Model of Government be More Suitable for a Complex, Diverse 21st Century Democracy?

Irving Wladawsky-Berger

I mentioned three such key forces: the structural changes and employment challenges our economy is going through; the changing demographics and emergence of a kind of new establishment in US society; and the technology-amplified, free-for-all conversations taking place through our multitude of information and communication channels. The expertise is out in the field, where the rubber meets the road , as it were.

Will Humans Be Better Off in an Increasingly AI-Based Future?

Irving Wladawsky-Berger

After decades of promise and hype, artificial intelligence is finally becoming one of the most important technologies of our era. Experts worry that individuals are ceding control over many important decisions to AI-based technologies and tools.

System 209

Becoming a 21st Century Digital Tinkerer

Irving Wladawsky-Berger

This was generally the case during the industrial age of the past two centuries, when according to experts like Carlota Perez , we had a major technology revolution every 50 - 60 years, when new technologies emerged from the labs into the marketplace, disrupting existing industries and jobs.

System 284

Global Trends and Business Strategy

Irving Wladawsky-Berger

Companies that correctly identify and ride the tailwinds of technology and market trends will generally perform significantly better than companies for whom these same trends become tough headwinds.

Trends 194

The Growing Importance of Storytelling in the Business World

Irving Wladawsky-Berger

Since retiring from IBM in 2007, I’ve continued my involvement with technology-based initiatives, - AI and blockchain most recently, - through my consulting and academic activities as well as the weekly blogs that I’ve now been writing for the past dozen years.

The Emergence of Industry 4.0

Irving Wladawsky-Berger

The Third, - following World War II - saw the advent of computers, digital technologies, the IT industry, and the automation of process in just about all industries. A confluence of trends and technologies promises to reshape the way things are made.

The Fourth Industrial Revolution - Risks and Benefits

Irving Wladawsky-Berger

It continued to play a prominent role in the recently concluded 2017 annual meeting. Coming to grips with the impact of the fourth industrial revolution was among the top leadership priorities discussed at this year’s meeting. These include: Technology and Productivity Growth.

Automation Anxieties - We’ve Been Here Before

Irving Wladawsky-Berger

Automation anxieties have been with us ever since the 1810s, when the so-called Luddites smashed the new weaving machines that were threatening their textile jobs, and they continued to resurface over the past two centuries right along with advances in technology.

Price 174

Irving Wladawsky-Berger: Innovation Meeting in Mexico

Irving Wladawsky-Berger

Irving Wladawsky-Berger A collection of observations, news and resources on the changing nature of innovation, technology, leadership, and other subjects. Last week I was in Mexico where I participated in a meeting to discuss the results of the 2006 GIO 2.0

Securing the Foundations of our Digital Economy

Irving Wladawsky-Berger

Technological advancement is outpacing security and will continue to do so unless we change how we approach and implement cybersecurity strategies and practices. It held a number of public meetings around the country, - each focused on a different sector of the economy.

The Evolution of the Internet of Very Smart Things

Irving Wladawsky-Berger

These factors eventually led to significantly increased management complexities and costs. This transformation is driven by the continuing advances of technology. Even as revenues fail to meet expectations, costs are prohibitively high.

Data 277

The Datafication of Business and Society

Irving Wladawsky-Berger

Its ensuing digital products have been generating all that data and its drastically lower technology costs have made it possible to store and analyze those oceans of information.

Data 250

The Rise of the T-Shaped Organization

Irving Wladawsky-Berger

Five such attributes were identified in the study: adaptability, cultural competence, 360-degree thinking, intellectual curiosity, and empathy. It’s not so easy to be good at both operations and strategy because they require fairly different talents and cultures.

Lean Principles in the Digital Economy

Irving Wladawsky-Berger

More recently, lean principles have been playing a key role in a variety of industries beyond manufacturing which must now adapt to the fast changing technologies and markets of the Internet age. But, this push economy is fading fast in our complex, integrated, fast changing world.

Data 251

The President’s Commission on Enhancing National Cybersecurity

Irving Wladawsky-Berger

The Commission is composed of twelve individuals from the world of business, technology and academia. The meeting included three panels , one on finance, one on insurance, and the third on research and development. Not surprisingly, change comes slowly to such a complex ecosystem.

Data 192

Human-AI Decision Systems

Irving Wladawsky-Berger

In modern societies, decision systems provide a leader the ability to make informed and timely decisions, supported by a complex enterprise of distributed information and communication systems that provide situational awareness.

System 151

FinTech and Financial Inclusion

Irving Wladawsky-Berger

The Director’s Summit is Endeavor Mexico’s major annual meeting, bringing together over 400 entrepreneurs and senior executives. Technology advances, particularly the rapid growth in mobile devices and digital financial services, are the major reasons for these dramatic improvements.

Issues 203

Reflections on Storytelling

Irving Wladawsky-Berger

Oral narratives were used by many ancient cultures as a way of passing along their traditions, beliefs and learning from generation to generation. While contemporary storytelling is mostly associated with entertainment, education and culture, it also plays a major role in business.

System 276

Humans, Machines and Collective Intelligence

Irving Wladawsky-Berger

The information revolution has lived up to its billing in baseball, even though it has been a letdown in so many other fields, because of the sports unique combination of rapidly developing technology, well-aligned incentives, tough competition, and rich data.”.

Data 276

The Evolution of Design Thinking

Irving Wladawsky-Berger

Yet, they account for the bulk of the growing complexity in our daily lives. This new approach is in large part a response to the increasing complexity of modern technology and modern business.” . How do you then deal with such market-facing, people oriented complex systems ?

Design 281

Blockchain’s Potential for Environmental Applications

Irving Wladawsky-Berger

Blockchain technologies promise to significantly improve the efficiency and security of business transactions and data sharing among participants in a global ecosystem, such as supply chains, financial services, and similar complex applications involving multiple institutions.

Innovation as a Journey into the Future

Irving Wladawsky-Berger

Many view innovation as being primarily the combination of science, technology and creativity that gives rise to new products and services. Complex Systems Economic Issues Education and Talent Innovation Management and Leadership Political Issues Society and Culture Technology and Strategy

The Future of Management

Irving Wladawsky-Berger

Technology and connectivity have disrupted industries and transformed the lives of billions. Technology will continue its relentless march toward the Second Machine Age , where AI, Robotics and other such advances will usher innovations we can barely begin to imagine.

Issues 240

Bigger is Not Necessarily Better in Our Information-Rich Digital Economy

Irving Wladawsky-Berger

I recently read an intriguing column, - The End of Mass Production , - by technology author and columnist Kevin Maney. Information technology is eroding the power of large-scale mass production. They keep trying to fit new technologies and practices into outdated business models.

Issues 255

The Continuing, Transformative Impact of IT

Irving Wladawsky-Berger

Any technology expected to have a transformative impact on business over the next decade has to at least be already in the hands of leading edge users. Just about everyone agrees that these are foundational technologies, like the Internet twenty years ago, that every business must embrace.

Data 259

CoP Series #10: Stewarding Technology for Community

Nancy White

Elearning is growing and evolving hand in glove with a constellation of technologies that have their roots in a number of places. ″ tools, there is a constant thread of the dynamic interplay between technology and the groups using it. This is a complex area.