innovating with pkm

Harold Jarche

I have extracted the 23 pages of Chapter 7 on personal knowledge mastery to provide an idea of what the remaining chapters in the book look like and as a reference for the online PKM workshop (the next workshop starts Monday 14 September). How can we cooperate and collaborate better?

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cynefin and pkm

Harold Jarche

I have taken the basic model I use to explain PKM, with teams in blue, communities in red, and networks in green, along two axes — high & low structure, and low & high abstraction. I am following up from thoughts on the cynefin framework and how it has informed my own work since 2009.

PKM 184

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working smarter with pkm — transcripts

Harold Jarche

They are supported by the Working Smarter with PKM field guide. Working Smarter with PKM (3 minute videos). Few of us work alone, as we need to collaborate with others to get work done. I have a series of three 3-minute videos presenting the personal knowledge mastery framework.

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Unpacking collaboration and cooperation?

Clark Quinn

My colleague, Harold Jarche ( the PKM guy), has maintained that cooperation is of more value than collaboration. So here’s a stab an unpacking collaboration and cooperation. However, I like to think of collaboration as a higher form of thinking.

PKM in action. Part 3

Harold Jarche

Here is my personal twist on PKM. PKM made me realize that infobesity afflicts us all unless we take control of the constant flow of information around us. The way I deal with it , thanks to the PKM workshop , is to care for my network. PKM allowed me to better define my needs.” ” In PKM in Action : Part 1 & Part 2 I gave several examples of individual practices. in order to work collaboratively, we have to learn cooperatively.

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my pkm story

Harold Jarche

PKM shifts responsibility. To a great extend PKM [personal knowledge management] is about shifting responsibility for learning and knowledge sharing from a company to individuals and this is the greatest challenge for both sides. By 2009, I saw PKM as the missing component of most enterprise KM efforts. There were many other PKM models put forth, in addition to Lilia’s original work. By late 2009, I described PKM as our part of the learning contract.

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PKM in Action. Part 2

Harold Jarche

In PKM in Action Part 1 I gave a few examples of how people practice personal knowledge mastery. A good way of looking at PKM is as a method to improve serendipity, or fortuitous chance encounters. PKM practices do not have to be difficult. Two PKM methods I came across are the Fitness Circuit and Double-loop Learning to create micro-articles. Integrating PKM with team learning and knowledge management starts to connect personal learning with collaborative work.

PKM 150

A theoretical model for PKM

Harold Jarche

My focus on PKM developed after an initial personal need and then increased when I saw how personal knowledge management could help others. Ricky) Cheong asked the following research questions: RQ1: What are the roles of PKM in the Knowledge Management Process? RQ2: What are the values of PKM for individuals and organisations? RQ3: Is there any correlation between the roles of PKM in Knowledge Management Processes and the values of PKM for individuals and organisations?

PKM 199

working collaboratively and learning cooperatively

Harold Jarche

Collaboration + Cooperation. Two types of behaviours are necessary in the network era workplace — collaboration and cooperation. Cooperation is not the same as collaboration, though they are complementary. Cooperation differs from collaboration in that it is sharing freely without any expectation of reciprocation or reward. Collaboration is working together for a common objective, often externally directed by management or a client.

PKM Workshop 2013

Harold Jarche

That’s what I have been offering for a few years, and once again, due to several requests, a PKM Workshop from 28 October to 22 November 2013 is scheduled. I recently wrote why PKM is important , and below is a presentation that visually covers even more reasons. You may also be interested in Jane Hart’s online workshop on collaborative working & learning , beginning on 25 November.

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continuous learning for collaboration

Harold Jarche

Team collaboration tools support the real social learning at work. For example, here are some questions that the practice of PKM can address: How do I keep track of all of this information? How can I collaborate better? Team collaboration. Collaboration is what happens when people work together for a common cause. To be effective, collaborative work needs to be done by cooperative people. Jon Friedman identified three major problem areas in collaboration.

PKM in a nutshell

Harold Jarche

PKM prepares the mind to be open to new ideas (enhanced serendipity). PKM is related to Personal Learning Environments and Personal Learning Networks. How can I collaborate better? Tags: Informal Learning PKM Personal Knowledge Management: A way to deal with ever-increasing digital information. Requires an open attitude to learning and finding new things (I Seek). Develops processes of filing, classifying and annotating for later retrieval.

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PKM is our part of the social learning contract

Jane Hart

Whereas most people are concerning themselves with the new social and collaboration technologies, or how to get people to collaborate, for me the key to successful social learning is how the individual engages in his/her networks and contributes what s/he has learned or is learning along the way. PKM is therefore the key to successful social learning. So how can we help students as well as workers develop the new PKM skills? PKM Social learning

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PKM: the basic unit of social business

Harold Jarche

True collaborative networks do not rely so much on teams than on individuals, as B. The basic unit of social business technology is personal knowledge management, not collaborative workspaces. As much as organizations advertise for “team players”, what would be better are workers who can truly collaborate and cooperate, inside and outside the organizational walls. PKM SocialBusinessNardi, S. Whittaker and H. Schwartz have shown.

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Network Learning PKM Workshop Notes

Harold Jarche

It is focused on mastering social media for networked learning, and is based on my work with PKM (personal knowledge management) since 2005. I use Seek-Sense-Share as an initial framework to explain how to set up a personalized PKM process: 1. Collaborating with your colleagues (SHARE & USE). Talking about PKM (from the professional KM community). PKM in a Nutshell (includes many links for further exploration). NetworkedLearning PKM

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PKM Workshop: learning out loud

Harold Jarche

This online workshop on adapting to the networked world of work includes tools, tips & techniques from two facilitators who have been connecting, communicating and collaborating online for over fifteen years. Sometimes it helps to learn out loud – LOL. That’s why we commit to formalized activities. They can help us try something new.

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Networked Learning (PKM) Workshop in Toronto

Harold Jarche

Tweet In just over a month’s time, I’ll be facilitating another one-day workshop on Networked Learning (PKM) at the University of Toronto’s iSchool Institute on Friday, 18 November 2011. My consulting work this past year has shown a great need for two aspects of knowledge-sharing in organizations: 1) systems & processes to enable better collaboration & sharing, and 2) individual skills in narrating work and learning in networks. NetworkedLearning PKM

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PKM: Working Smarter

Harold Jarche

In PKM in a Nutshell , I linked my various posts on personal knowledge management to make the framework more coherent. Jane Hart has just released an extensive resource that correlates nicely with the PKM framework. It is called A WORKING SMARTER RESOURCE : A Practical Guide to using Social Media in Your Job and includes seven sections (my annotations on how they connect to PKM): 1. Collaborating with your colleagues (SHARE & USE).

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PKM in 2010

Harold Jarche

This post is a continuation of Sense-making with PKM (March, 2009)]. What is PKM? PKM is an individual, disciplined process by which we make sense of information, observations and ideas. PKM can be looked at as three types of activities [note: I've reduced this from seven activities in my previous articles on PKM as I believe that a simpler process is easier to teach and to begin with]. Why PKM? One of the difficult aspects of PKM is triage, or sorting.

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Preparing for the future of work with PKM

Harold Jarche

Virtual collaboration. For the past two years I have offered full-day workshops on PKM at the University of Toronto’s iSchool Institute, with the final one scheduled for 1 June 2012 (Network Learning: Working Smarter). Future PKM workshops will be either custom designed for organizations who want these onsite, or conducted online at the Social Learning Centre, hosted by my colleague Jane Hart. The next online PKM workshop is scheduled for 23 April – 4 May 2012.

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12 features of supporting social collaboration in the workplace

Jane Hart

I am often asked how to support social collaboration in the workplace. As I showed in my recent blog post , there are some big differences between learning in an e-business and learning in a social/collaborative business. So it is not just about adding new social approaches or social media into the training “blend”, s upporting social collaboration is underpinned not only by new technologies but by a new mindset.

PKM – start small

Harold Jarche

Tony Karrer responded to my question yesterday on what aspects of PKM I should consider for the LearnTrends conference: Harold – my question is what organizations should be doing around this? Note to self: Diigo looks to be much more collaborative than Delicious, and I have to test it out some more]. However, in organizations where there is little history of online collaboration, I would wait a while before initiating these.

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Why do I need KM?

Harold Jarche

” This illuminates an observation made by Thierry deBaillon , which I have often quoted, “The basic unit of social business technology is personal knowledge management, not collaborative workspaces.” ” We are surrounded by information and have many ways to collaborate, but unless each person has effective sense-making processes, social business networks are mostly noise amplification. PKM is based on playfully seeking knowledge, not task-driven searching.

knowledge catalysts

Harold Jarche

Only in collaboration with others will we understand complex issues and create new ways of addressing them. Each PKM workshop [next workshop starts 18 May] that I conduct, I learn by doing it with participants. In addition, I work with organizations to see how the PKM framework could work in their context. Currently we are looking at PKM as a framework for professional development for educators. PKM is also used as a change management framework in healthcare.

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This is my work

Harold Jarche

Hyper-connected work environments require people with better sense-making, collaboration, and cooperation skills. Collaborative Work. Communities PKM SocialLearning Work The ability to learn is the only lasting competitive advantage for any organization. Social learning plays a significant role in this. Democratic workplaces that foster trust can share knowledge better and faster.

digital transformation skills

Harold Jarche

Oscar Berg has further developed his digital collaboration canvas that describes nine capabilities required for collaborative knowledge work. 9 Digital Collaboration Capabilities: Oscar Berg. Less control, and more democracy, is required in order to foster the trusted relationships necessary for knowledge workers to both cooperate and collaborate. Collaboration is working together for a common objective, while cooperation is openly sharing, without any quid pro quo.

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Only people can let knowledge flow

Harold Jarche

Both cooperative and collaborative behaviours, depending on the situation, are required. However, most organizations only focus on collaboration and fixed goals. But collaboration and too much focus on teamwork can be detrimental to the organization as well. This is where PKM (personal knowledge management) and PLN (personal learning networks) appear to differ. One aim of PKM is to connect learning and work. Communities PKM

Harold Jarche » Need for collaboration continues to grow

Harold Jarche

collaboration projects, I see growth. Because the business will find their collaboration needs to grow in 2009, while they see IT providing them with fewer services. Collaboration needs grow as a result of layoffs, mergers, and deepening external partnerships (requiring new infrastructure to collaborate outside the firewall with trusted, external partners). The need for online collaboration is growing as organisations make cost-cutting decisions in travel and training.

Activate your knowledge

Harold Jarche

PKM is much more than processing information. Most of all, PKM is a framework to actually do knowledge work. The sector of conversations reflects the social nature of knowledge work (Brown & Duguid, 1996; Lave & Wenger, 1991) and incorporates the spectrum from passively followed conversations to collaboration with others focused on performing specific tasks. PKM is completely contextual. PKM is rather useless if it is separate from work.

Basic Skills for Net Work

Harold Jarche

We are starting the online PKM Workshop this week, with a free webinar on 5 September. How can I collaborate better? >> Here are some questions that personal knowledge management can address: How do I keep track of all of this information? >> >> start small. How do I make sense of changing conditions and new knowledge? >> >> curation. How can I develop and improve critical thinking skills? >>

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ESN as knowledge bridges

Harold Jarche

An effective suite of enterprise social tools can help organizations share knowledge, collaborate, and cooperate – connecting the work being done with the identification of new opportunities and ideas. First, personal knowledge mastery ( PKM ) should be practiced by all workers. The key is to allow and support the practice of PKM so that more knowledge will be shared. Forcing PKM does not work. PKM Technology

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finding people who know

Harold Jarche

In my online workshop, PKM in 40 days , we dedicate one week to ‘networks & communities’ and another week to ‘finding the right people’. Systems of engagement, like online communities of practice of enterprise social networks (ESN) can then be the bridges that connect personal sense-making with organizational knowledge, while collaborating in teams and groups. PKM SocialLearning

Social Learning Handbook

Harold Jarche

Personal knowledge management (PKM) skills can help to make sense of, and learn from, the constant stream of information that workers encounter from social channels both inside and outside the organization. PKM gives a framework to develop a network of people and sources of information that one can draw from on a daily basis. PKM is a process of filtering, creating, and discerning, and it also helps manage individual professional development through continuous learning.

The Connected Workplace

Harold Jarche

Personal knowledge management ( PKM ) skills can help to make sense of, and learn from, the constant stream of information that workers encounter from social channels both inside and outside the organization. PKM gives a framework to develop a network of people and sources of information that one can draw from on a daily basis. PKM is a process of filtering, creating, and discerning, and it also helps manage individual professional development through continuous learning.

Skills 200

Mastering a discipline for transformation

Harold Jarche

A model of curation for the digital era that is being used in health and care is Harold Jarche’s ‘Personal Knowledge Mastery’ (PKM). Leaders who take responsibility for their own effectiveness through PKM create leverage and value for their organisations. The underpinning framework for curation within PKM is ‘seek, sense, share’. In the PKM workshops , everyone is at a different stage of mastery. PKM is composed of many skills, but not a definitive set.

Skills 155

From observation to breakthrough

Harold Jarche

It also aligns with personal knowledge management ( PKM ) or those routine behaviours that we can practice and perfect in order to enhance learning and innovation at an organizational level. The PKM framework of Seek-Sense-Share has several similarities. It is most interesting to see a connection between PKM and marketing, something I would not have considered. In an organization where everyone is practising PKM, the chances for more connections increases.

Why mastering personal knowledge is critical to success

Harold Jarche

In a creative economy, cooperation is as important as collaboration was in the information economy. PKM is a set of processes, individually constructed, to help each of us make sense of our world and work more effectively. PKM adds an important foundation to Group and Organizational KM, which have not been as effective as promised 20 years ago. PKM makes each individual responsible for seeking, sense-making, and sharing knowledge. PKM is a journey to self-discipline.

Sharing with discernment

Harold Jarche

I was asked to elaborate between collaboration and cooperation in my last post. I responded that in the network era, collaboration specialists need to cooperate. Cooperation is quite different from collaboration, but is necessary for a networked, coherent enterprise. I also looked at how PKM is a core skill set in a networked enterprise, empowering workers to take control of their own learning. Communities PKM

The knowledge sharing paradox

Harold Jarche

An effective suite of enterprise social tools can help organizations share knowledge, collaborate, and cooperate – connecting the work being done with the identification of new opportunities and ideas. Getting work done today means finding a balance between sharing complex knowledge (collaboration) and seeking innovation in internet time (cooperation). complexity PKM Work

All things to all people

Harold Jarche

My interest in all of this comes down to PKM , and so far, G+ is a mere extension of my PKM processes. Nollind also made an excellent comparison of my PKM framework with his own methodology, Seek = Connect = Play. Perhaps G+ is trying to be all things to all people, and for those of us with existing PKM processes, that’s just too much. Image: Social Ties for Cooperation & Collaboration. Communities PKM SocialLearning Technology

thinking critically

Harold Jarche

Social media can facilitate the sharing of implicit knowledge through conversations to inform the collaborative development of emergent work practices. Social learning flows on these networks, which is how critical thinkers seek, make-sense, and share their knowledge using frameworks like PKM. Critical thinking – the questioning of underlying assumptions, including our own – is becoming all-important as we have to make our way in the network era.

Learning to breathe in the network era

Harold Jarche

This increases the need for more cooperation (freely sharing without any specific objective) as the primary long-term activity, and collaboration (working together on a given problem) for short-term specific projects. It means connecting emergent practices and cooperative behaviours with collaborative project-based work. PKM helps negotiate the network era. ConnectedEnterprise PKM The networked workplace is the new reality. It’s always on and globally connected.

Don’t worry, nobody can steal your knowledge

Harold Jarche

For me, PKM is a set of practices I can use to better articulate my knowledge. knowledge sharing is innate to our human nature of wanting to connect and collaborate with others. PKM SocialLearningWhy do I share my knowledge? Well, actually, I don’t. I could not share my knowledge with you, if I wanted. There is no such thing as knowledge transfer. Data and information can be transferred, but not knowledge.