working collaboratively and learning cooperatively

Harold Jarche

Improving Organizational Performance. Organizational performance improvement is comprised of reducing errors and increasing insights, according to Gary Klein. Collaboration + Cooperation. Cooperation is not the same as collaboration, though they are complementary.

adding value with teams

Harold Jarche

In working collaboratively & learning cooperatively I noted that team collaboration requires the transparent sharing of knowledge — using enterprise social networks and other technologies — so that everyone on a team knows what is going on and why.

imagining open collaboration

Harold Jarche

We need to learn when and how to collaborate. We need to design our workplace structures and systems so that open collaboration can help each and every worker make critical decisions. At work and in school we are pretty good at creating documentation to share explicit knowledge.

more than re-skilling

Harold Jarche

Most work is done in groups and often collaboratively. Performance Improvement SocialLearning

Skills 200

the silo effect

Harold Jarche

Taking financial incentives away from daily work improves collaboration between departments and professionals. Books Complexity Performance Improvement

The collaboration field needs to cooperate

Harold Jarche

Eugene Kim looks at a variety of disciplines in the collaboration space, using LinkedIn network analysis to see if and how they are related. The resulting map, and Kim’s explanations are most interesting for anyone doing work related to enterprise collaboration.

Conversations and collaboration

Harold Jarche

Collaborative work is fueled though ongoing social learning, making the integration of learning and working essential in any organization. What we really need are systems and processes for collaborative work (enterprise 2.0). Tweet.

Agility through collaboration

Harold Jarche

Clark Quinn proposes a better approach, collaborative co-design : Things are moving so fast, and increasingly the work will be solving new problems, designing new solutions/products/services, etc, that we won’t be able to anticipate the actual work needs.

Preparing your workforce for tomorrow

Harold Jarche

I created a performance improvement toolbox when I started this blog in 2004, and have kept adding to it over the years. I often look at workplace performance first from the perspective of whether the situation we are trying to address is complicated or complex.

Barriers to Collaboration

Harold Jarche

In Why Businesses Don’t Collaborate , Stewart Mader and Scott Abel ask 523 workers about their information sharing habits. In reading through the responses and sample comments, it becomes obvious that there are two technologies that limit workplace collaboration - e-mail & meetings. … people … recognize that trying to conduct group collaboration and revision by email is not optimal. Tags: Performance Improvement Work

training > performance > social

Harold Jarche

This post looks at resources related to my training-performance-social workshop. We forget to minimize forgetting and improve remembering. We measure so poorly that we don’t get good feedback to enable improvement.” ” Performance Improvement.

strategic transformation of workplace learning

Harold Jarche

not just through conventional training but as people carry out their daily jobs) and how performance problems can be solved in different ways. Informal learning is learning without instruction and is personally directed or done in collaboration with others.

How to become a Collaboration Consultant

Jane Hart

The advent of social technologies brings huge benefits to a work team, including the facility to improve communication, enhance continuous learning and performance improvement and capture organisational knowledge.

The risky quadrant

Harold Jarche

” Get collaborative, cooperative & connected. If nobody sees it, then it would be best to let the training department drift into obscurity so that others can take the lead in promoting cooperation, collaboration and knowledge sharing. skilled at performance consulting.

Social business drives workforce development

Harold Jarche

Earlier, in Bridging the Gap; Working Smarter , I explained how loose external networks are necessary to have access to diverse opinions, while work teams need to share complex knowledge and therefore have to build strong, collaborative relationships.

Training Evaluation: a mug’s game

Harold Jarche

Dan Pontefract is quite clear in Dear Kirkpatrick’s: You still don’t get it : Let me be clear – training is not an event; learning is a connected, collaborative and continuous process. Informal Learning Performance ImprovementEfficiency is doing things right.

Understanding behaviour

Harold Jarche

Extrinsic rewards only work for simple physical tasks and increased monetary rewards can actually be detrimental to performance, especially with knowledge work. Rewards are still an important aspect to consider in workplace performance. A nalyzing Performance Problems.

Social Collaboration 101 (Online Workshop)

Jane Hart

The advent of social technologies brings huge benefits to a work team, including the facility to improve communication, enhance continuous learning and performance improvement and capture organisational knowledge. Next public online workshop runs: 4 – 29 May In the workplace, people learn continuously as a result of working in their teams.

Connect, exchange, contribute

Harold Jarche

That means an attitude of openness and collaboration – joining others on a journey of understanding. Collaboration: Through sharing and exposing their work on the Web, learning professionals can connect to communities of practice and get informal peer review.

from training to performance to social

Harold Jarche

This past year I conducted an online workshop called “ from training, to performance to socia l “ In November I will be running one on moving from a training to a performance support focus and this will be followed by a workshop on social learning for business. from training to performance to social from Harold Jarche. Performance Improvement SocialLearning

Working Smarter, one day at a time

Harold Jarche

I’ve highlighted some of the questions on performance improvement asked yesterday and expanded on the responses, including links: Q: Where does performance support as a process integrate into social tools and learning at the time and place of need?

New Hire Practices

Harold Jarche

Embedding collaboration from the start by co-developing an individualized new hire program. Communities Performance Improvement Work

The Role of the Collaboration Advisor

Jane Hart

In my previous post, Emerging new roles for learning and performance professionals , I identified some of the new roles appearing in the workplace. Today I want to look at the role of the Collaboration Advisor.

The Future of the Training Department

Harold Jarche

The primary function of learning professionals within this new work model is connecting and communicating, based on three core processes: 1.Facilitating collaborative work and learning amongst workers, especially as peers. Tags: Informal Learning Performance Improvement

A curved path to social learning

Harold Jarche

L&D with governance & guidelines = able to work in a collaborative Market. Performance Support. If not, that means that organizations need to understand and implement something like a human performance technology model for L&D before they can move on to social learning.

Mapping quality with VNA

Harold Jarche

This is a limitation of performance analysis as it often misses the social aspect of organizations. Incorporating a process map like performance analysis into a value network analysis might give us deeper insights into how an organization and its people actually work.

PKM: Working Smarter

Harold Jarche

Collaborating with your colleagues (SHARE & USE). Improving your personal productivity (SENSE & USE). Tags: Communities Informal Learning InternetTime Performance Improvement

PKM 193

PKM in 2010

Harold Jarche

PKM in the context of work : Individuals have their unique methods of sense-making and by sharing cooperatively or working collaboratively they contribute to the social learning mosaic that creates organizational knowledge. Tags: Informal Learning Performance Improvement

PKM 204

Where organizational support needs to go

Harold Jarche

Patti Anklam is blogging the E2 Conference and discusses how Tony Byrne distinguishes between Networking and Collaboration with this diagram: Networking could also be called cooperation , as Stephen Downes helped me define it : collaboration means ‘working together’.

The difference between social learning and social collaboration

Jane Hart

In my framework of Modern Workplace Learning (see diagram on right) I use the term s ocial collaboration to label an important new element of work of the modern-day L&D department. Here is a chart that shows the extent, as well as some of the features of different types of social learning in an organisation – with the red bordered area showing the work that can be described as social collaboration. So why is there a need to focus on social collaboration ?

Skills for learning professionals

Harold Jarche

world, where learning and performance solutions take on a wider variety of forms and where churn happens at a much more rapid pace, what new skills and knowledge are required for learning professionals? Tags: Informal Learning Performance Improvement In a Learning 2.0

Skills 169

Social Collaboration 101: How to help a team learn as they work together

Jane Hart

The advent of social technologies brings huge benefits to a work team, including the facility to improve communication, enhance continuous learning and performance improvement and capture organisational knowledge. Next public online workshop runs: 4 – 29 May In the workplace, people learn continuously as a result of working in their teams.

Social Collaboration Services: the missing piece in the L&D jigsaw

Jane Hart

Performance Support Services focus on providing access to, and supporting use of a range of resources (content and people) for performance improvement. Social Collaboration. So social collaboration then is both about working and learning.

A unified performer-facing environment

Harold Jarche

Clark Quinn describes the need: What seems to me to be the need is to have a unified performer-facing environment. And it should be performer- and performance-centric, so I come in and find my tools ‘to hand’. Jane Hart shows a model that could work: Collaboration model. Tags: InternetTime Learning Performance Improvement Work It should provide access to courses when those are relevant, resources/job aids, and eCommunity tools too.

The marginalized training function

Harold Jarche

That means making things up (creativity) based on best guesses and collaboration and making parts of these processes tangible enough to pass on for their ever-shortening half-lives. Tags: Informal Learning Performance Improvement

Climbing the collaboration curve

Jay Cross's Informal Learning

Jon Husband sent me the link to short post by John Seely Brown, John Hagel, and Lang Davison on The Collaboration Curve. Each new node gives them more opportunities to learn and to perform better. When people are actively pulling in learning resources rather than taking what’s pushed at them, the value of the network goes turbo, an effect the authors call the collaboration curve. The evidence for the collaboration curve is, as yet, mostly anecdotal.

The Community Manager

Harold Jarche

Effective collaboration brings all of these aspects into consideration. If you can incorporate the best of eLearning; Human Performance Technology; Organizational Development; Knowledge Management; Communications and a touch of Marketing, then you may have the makings of a Community Manager.

Harold Jarche » Need for collaboration continues to grow

Harold Jarche

collaboration projects, I see growth. Because the business will find their collaboration needs to grow in 2009, while they see IT providing them with fewer services. Collaboration needs grow as a result of layoffs, mergers, and deepening external partnerships (requiring new infrastructure to collaborate outside the firewall with trusted, external partners). The need for online collaboration is growing as organisations make cost-cutting decisions in travel and training.

IT & HR: Living In The Chasm of Both

Dan Pontefract

that are Human Resources, Learning or Organizational Behaviour in nature … I stick out as the individual pushing the ‘culture of collaboration’ tenet through a need for more connected, collaborative and continuously federated technologies. collaboration Culture

Dear C-Suite: We Don’t Do Training Anymore

Dan Pontefract

But it is my argument learning professionals must help the C-Suite understand that training is merely an event and that learning must now be defined as a connected, collaborative and continuous process. In 2012, Peter Aceto, the President and CEO of ING DIRECT – a Canadian bank with 1.78

Re-thinking Workplace Learning: extracting rather than adding

Charles Jennings

One clear finding presented was that: “t hose activities that are integrated into manager and employee workflow have the largest impact on employee performance, while those that are distinct events separate from the day-to-day job have less impact.”

What Are the Chances of Pragmatic Pathways for Social Business?

Luis Suarez

There will be, however, a good measure of progress by tracking how business operations are improving overall, demonstrating tangible performance improvement(s). “ Collaboration Communities Enterprise2.0

9 ways to improve workplace learning

Harold Jarche

But good training and education can have a huge impact on behaviour and performance. Did you ever have a coach who got you to a higher level of performance? Moving from Training, to Performance, to Social can sum up my professional journey in supporting organizational learning.