Collaboration Workflow 101

Dan Pontefract

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Collaboration Workflow 101

Dan Pontefract

collaboration Culture enterprise 2.0 micro-blogging organization social media social networking teams technology blogging collaboration curve collaboration cycle online

working collaboratively and learning cooperatively

Harold Jarche

Visualize the workflow of a physical job: produce, produce, produce, produce, produce, produce, produce, produce, produce. Now visualize the workflow of a creative knowledge worker: nothing, nothing, nothing, nothing, flash of brilliance, nothing, nothing, nothing.” —Jay

Workforce collaboration in the network era

Harold Jarche

Tweet Hyperlinks subvert hierarchy, and networks subvert standardization. As jobs are to departments , roles are to networks. Eric Mcluhan states that in the new [network] era; “ jobs disappear under electric conditions and they are replaced by roles.

Managing Collaboration

Harold Jarche

Tweet My colleague Jane Hart asks who should be your Chief Collaboration Officer (CCO)? It’s a good question, given the growing importance of working collaboratively in the 21st century workplace. Collaboration is a key part of creative work.

Using a collaborative platform for brilliant learning

Jane Hart

Present an overview of the key social features of social collaboration platforms. Show how learning can be embedded in the workflow. > Social learning Social learning environments Social media platform Social networking

Identifying a collaboration platform

Harold Jarche

Step Two, or a concurrent step, would be to look at how to enhance collaboration. First of all, collaborative work tools must be simple to be effective. A collaboration platform that is over-engineered would be counterproductive. The key aspect of a collaboration platform is that should make work more transparent and rewards sharing. Does it simplify work and make it more transparent for everyone in the network? Connect the LMS to a collaborative work platform.

Leadership is an emergent property of a balanced network

Harold Jarche

The new role of management is to remove hurdles to engagement by building approvals mechanisms into workflows. As networked, distributed workplaces become the norm, trust will emerge from environments that are open, transparent and diverse.

[berkman] Dries Buytaert: Drupal and sustaining collaborative efforts

David Weinberger

Dries Buytaert [twitter: Dries ] , the founder of Drupal and co-founder of Acquia , is giving a Berkman lunch talk about building and sustaining online collaborations. It’s a collaboration model.” Joomla's experience illustrates the truth of the Wealth of Networks : Putting money into collab can harm the collab.] Of these collaborative projects often start as small, volunteer-driven projects. Patches go through a workflow before they reaches me.

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Beyond Institutions Personal Learning in a Networked World

Stephen Downes: Half an Hour

The talk is called "Beyond Institutions Personal Learning in a Networked World" and I want to begin with a story that came across the wires recently and I thought was very appropriate for this venue. Here''s a model (Figure 1) of a workflow-processed employee to assist LMS selection.

Idiots, Networks and Patterns

Harold Jarche

StevenBJohnson ~&# you can’t have an epiphany with only three neurons&# - Where Good Ideas Come From [innovation is about networks]. Marc Benioff [CEO Salesforce.com]: We learned that the key to success with social collaboration is integrating social into workflow. Collaboration is not an island. Tweet Here are some interesting things that were shared via Twitter this past week.

The next generation of computer interfaces will drive better remote collaboration

Ross Dawson

In Living Networks I described better Interfaces as one of the three fundamental shifts that are bringing the networks to life. Now Underkoffler’s company, Oblong Industries , has created the collaboration platform Mezzanine, shown below.

Communities and Networks Connection Hotlists

Nancy White

Now that we are a couple of months into the “signal sharing&# of the Communities and Networks Connection , I wanted to share the top posts people have clicked into on the site (courtesy of the magic of Tony Karrer ). Again - Collaborative Thinking , March 12, 2009.

Tech Wellness in the Nonprofit Workplace: Tips for Avoiding Collaborative Overload

Beth Kanter

The session is designed to answer three questions: Why does collaborative technology overload lead to loss of nonprofit workplace productivity and what are the best practices to avoid it? What is Collaborative Overload? There are ways of working that can reduce collaborative overload.

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Social as a Weapon of Class Destruction

Dan Pontefract

This culture of fear is often as a result of hierarchical systems (a hierarchy for the sake of hierarchy) and managers who breed fear as opposed to disrupting the system and encouraging openness, collaboration and, well … being social.

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Why your Enterprise Social Network is your most valuable social learning platform

Jane Hart

In the workplace, social learning comes through social collaboration. For this reason the new enterprise social platforms (like Enterprise Social Networks (ESNs) that underpin social collaboration are your most valuable social learning platforms.

Six characteristics supporting excellence in service delivery innovation

Ross Dawson

Last Friday, after delivering the breakfast keynote at CPA Congress in Brisbane (more on that in another post), I ran a half-day workshop at the partner offsite of a national accounting firm network on the theme of Disruption and Innovation in Professional Services. However in professional services probably the most important domain is service delivery, in which extraordinary possibilities for innovation have opened up in the network economy. Flexible workflows.

learning with complexity

Harold Jarche

We can do this between ourselves by connecting and engaging with a diverse network of knowledgeable people using the internet. Visualize the workflow of a physical job: produce, produce, produce, produce, produce, produce, produce, produce, produce.

making time for learning

Harold Jarche

It seems the idea has now gone mainstream, as it’s even noted in Forbes that, “Work and learning will become analogous” It is much easier to just say that workflow learning is essential rather than putting in the structures and practices that can enable it.

Standalone LMS is Still Dead (rebutting & agreeing w/ Dave Wilkins)

Dan Pontefract

The holistic big picture needs to keep in mind the workflow of the employee; we can’t send them to disparate tools, applications, technologies or sites to do their jobs. What we need to do is ensure we weave a formal, informal and social learning workflow together.

Dear C-Suite: We Don’t Do Training Anymore

Dan Pontefract

” He went on to say later in the speech, “How people work and make decisions is not new, however, technology and social networks has allowed this type of sharing to happen faster, with a broader group of people and outside of traditional boundaries.”

The Holy Trinity: Leadership Framework, Learning 2.0 & Enterprise 2.0

Dan Pontefract

The traditional ‘learning’ folks are trying to sort out how to revolutionize the industry by augmenting their formal learning strategies to incorporate social media, social learning, social networking and the like. collaboration technologies and platforms.

Workforce Development Services: A new framework of training and learning support

Jane Hart

In my last blog post, From Social Learning to Workforce Collaboration , I talked about how I have been helping organisations support workforce collaboration. I’ll also be writing more about Workforce Collaboration Services in blog posts in the future.

How Narrating Your Work Helps You Become More Effective by Saving Precious Time

Luis Suarez

owork ) that have always been highlighted as perhaps some of the major key benefits from using social networking tools for business in a corporate environment. Collaboration Communities Enterprise2.0

Building a Culture of Continuous Learning

Charles Jennings

The CEB study was particularly focused on ‘ network performance’ – the outcomes achieved with and through others. In other words, we need to plan and work not only at building individual capability, but also team and collaborative and co-operative capabilities. Most people get it.

Don’t Underestimate the Value of Your Community Managers

Luis Suarez

They are not (project) teams, they are not networks, nor organisations, yet we keep treating them as if they were. Key concepts like social capital skills, open knowledge sharing, collaboration, engagement, commitment, passion, trust, etc. Collaboration Communities Enterprise2.0

Social Business Accelerates Work as a State of Mind

Luis Suarez

The interesting thing though is how the whole concept of teleworking has been all along with us for several decades now, specially, since the emergence of groupware, collaboration and knowledge sharing solutions came about. Collaboration Communities Enterprise2.0

Autonomy and Value in Social and Workplace Learning

Charles Jennings

Initially from courses to resources and then further out to the exploitation of social collaboration and personal learning (and personal knowledge mastery ). 70:20:10 Model The 70:20:10 model is used to extend learning into the workflow.

The Social Enterprise – Welcome to the Era of Intrapreneurship!

Luis Suarez

Quite the opposite, in most cases, the center of gravity has been, finally, lowered down tremendously, to the point where it’s through those informal social networks and communities they themselves co-facilite the ones who will be defining what work needs to get done and with whom.

How Mobility Empowers Work as a State of Mind in the Era of Social Business

Luis Suarez

Along, of course, with that lovely VPN connection to the IBM network, my company’s Intranet. It’s changing the way we work, connect, collaborate, share our knowledge, be in the know, innovate together, you name it. Collaboration Communities Enterprise2.0

The Knowledge and Learning Transfer Problem

Charles Jennings

I’d used the phrase ‘learning delivery’ when describing computer-supported collaborative learning ( CSCL ) approaches. CSCL was one of the hot pedagogical approaches of the day – when network-based learning was in its relative infancy.

Social Task Management – When Social Business Got Down to Work – #e2conf Highlights

Luis Suarez

Social networking with a clearer than ever business purpose: that is, empower employees to become smarter at what they already do at work, with perhaps a lot less effort involved altogether! Collaboration Communities Conference Events Enterprise2.0

9 Ways To Increase Your Productivity While Working From Home

Luis Suarez

Specially, thanks, amongst several other reasons, to the flexibility and freedom of being in control of your own workflow. Collaboration Communities Enterprise2.0

Raising the Dial Tone, Part 2

Martijn Linssen

The response indicated that collaboration was at best an insufficient tool to address the pathology of the system: “The problem isn’t a communication breakdown between the people issuing requirements and those implementing them. This is how disparate networks form ‘small worlds.’

What Are the Chances of Pragmatic Pathways for Social Business?

Luis Suarez

My latest favourite example though, which has happened to be all over the place at this stage, on mainstream news media, TV, radio, social networks, blog articles, etc. “ Collaboration Communities Enterprise2.0

What is innovation?

Harold Jarche

Innovation is dependent on learning in networks. Social learning is about getting things done in networks. Effective working in networks requires cooperation, meaning there is no fixed plan, structure, or direct feedback.

agile sensemaking

Harold Jarche

Increasing awareness of new ideas, methods, and processes often comes through serendipitous encounters outside the workflow. Radical innovation only comes from diverse networks with large structural holes, according to Steve Borgatti. This is collaboration.

Design Thinking and the Workplace Experience

Irving Wladawsky-Berger

As the authors argue, design principles should be applied within the management domain itself, to help rethink business processes, workflows and the overall structure of the organization and thus create what it calls a New Workplace Experience (NWX). Collaboration, co-creation, co-production.

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Five Myths of Social Learning

Xyleme

Home > Social Learning > Five Myths of Social Learning Five Myths of Social Learning December 3rd, 2009 Goto comments Leave a comment There is no question that the rise of social networks is creating a profound shift in the way training departments are delivering knowledge to their employees, partners, and customers. revolution has brought learning networks front and center with “ Connect and Communicate ” becoming the new mantra for training organizations.

Implementing working smarter: top-down or bottom-up?

Jay Cross

At yesterday’s meeting of the CLO Executive Network, people asked whether it’s better to start at the top or the organization or to grow things from the bottom. We’ve seen grass-roots efforts go viral and spread from humble beginnings to enterprise-wide collaborative network. We’ve also seen mandates from senior executives kick off powerful in-house social networks.

A new framework for supporting learning and performance in the social workplace

Jane Hart

What will be required is a completely new range of services – which we might call non-training services – that are focused on supporting continuous performance improvement and learning in the workflow as people do their jobs. 3 – Social Collaboration Services.

It’s Only 65% !

Charles Jennings

If you’re supporting effective leaning and development in an environment where agility and innovation are at a premium then you’d better be prepared to support higher levels of collaborative and ‘trial-and-error’ learning – in the ‘70’ and ‘20’ zones.

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Some thoughts from 2012

Harold Jarche

We can keep bolting on bits of informal learning to the formal training structure, or we can take a systemic approach and figure out how learning can be integrated into the workflow – 95% of the time. Cooperation trumps Collaboration. In networks, cooperation trumps collaboration.