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Working smarter

Jay Cross

Sometimes it’s easier to add smarts to the workflow (performance support) than to stuff things into people’s heads. Empowering people to take action rests on clearing obstacles out of the way and incorporating next practices into workflow. Working smarter draws ideas from design thinking, network optimization, brain science, user experience design, learning theory, organizational development, social business, technology, collaboration, web 2.0

Toward a Pattern Language for Enterprise 2.0 : Andrew McAfee’s Blog

Andy McAfee

Andrew McAfee’s Blog The Business Impact of IT Home Home RSS Search Toward a Pattern Language for Enterprise 2.0 It’s an amazing piece of work, and it popped into my head recently as I was trying to articulate for myself how Enterprise 2.0 work — from how knowledge workers used technology to get their jobs done before all these weird (and wonderful) Web 2.0 And I thought that in best 2.0 I’m dividing my 2.0 Patterns Where 2.0