Barriers to Knowledge Work

Harold Jarche

If sense-making is a key part of knowledge work and is also essential for both innovation and creativity, does the average workplace help or hinder sense-making? Sharing is necessary in almost all work contexts today and it is through sharing that we can inspire and be inspired.

working collaboratively and learning cooperatively

Harold Jarche

Learning and development (L&D) practices reflect this priority on error reduction.But knowledge work, especially creative work, is not mere production. Insights usually come while working, resting, and playing — not while undergoing formal education or training.

Mastering the Art of Collaboration Through Conversation

Luis Suarez

. Can you have too many conversations at work? Can you have way too many of them to the point of not allowing you to get work done effectively in a timeline manner? ‘ Business is a conversation because the defining work of business is conversation – literally.

Management in Networks

Harold Jarche

In networks, cooperation is more important than collaboration. Collaboration is working together toward a common objective. Implicit in many workplaces is that if you are not focused on the objective at hand, you are not doing any real work.

Moving forward with Social Collaboration

Harold Jarche

This is a network of progressive and passionate professionals, who really want to bring about substantive change in how work gets done. This is how I would describe what Change Agents Worldwide is trying to achieve: We know that people have always sought meaning in their work.

Leadership for the Network Era

Harold Jarche

The TIMN [Tribes + Institutions + Markets + Networks] model shows how society grew from a collection of tribes, added institutions, and later developed markets. The network era began with the advent of electric communications, though it is by no means completely established.

Addressing Social Networking Gripes with Shared Value

Luis Suarez

I am sure that if I would go ahead and ask you the very same question for social networking tools, they may not well be the same pet peeves, but I am certain you could name quite a few of them as well. Therefore, we need to work harder, smarter , on it.

Build trust, embrace networks, manage complexity

Harold Jarche

A new model for work is required. Hierarchies, simple branching networks, are obsolete. They work well when information flows mostly in one direction: down. In matrix management people have more than one reporting line and often work across business units. Networks.

United by networked and social learning

Harold Jarche

Tweet In technologies for collaboration and cooperation I looked at how the differences between structured/informal and goal/opportunity oriented activities influence the design of the work/learning environment. Work Teams need to get things done. SocialLearning Work

Cooperation and networks at Innotribe

Harold Jarche

Stowe will talk about the architecture of cooperation : The new architecture of work is now emerging, after decades of transition. White collar work became knowledge work which has now become creative work.

Social Network Tools

Tony Karrer

I'm hoping you can help a reader with thoughts and likely help others of us … A medium size nonprofit and lobbying organization is working on a designing and creating a social / work network for experts, students, volunteers who are willing to help through campaigning, lobby, sharing knowledge, working on solutions (writing documents).

Skills for Learning Professionals…Part 2 | Full Circle Associates

Nancy White

I like your meta skills, but … I was hoping that you would provide insight into the core skills and knowledge around communities and networks that learning professionals should have? I deeply appreciate that Tony distinguished between community and network learning skills.

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State of the Net 2012 – People Tweet Tacit Knowledge – Part Two

Luis Suarez

This time around though by one of my favourite thought leaders and KM / Complexity mentors, the always insightful and incredibly knowledgeable Dave Snowden , whose blog , along with Euan’s , are two of my most essential, critical reads of the day, every day.

Blogging and Corporate Hippies by Luis Suarez

Luis Suarez

You gotta love Twitter and those wonderfully inspiring serendipitous knowledge discoveries that it helps you bump into, time and time again, because most of the times they surely help you make up for whatever the tough situation(s) you may be going through.

Social Business Is People to People Business – The Iberia Story

Luis Suarez

Over the last few weeks I have been working on the dissertation itself for this particular event and time and time again I have been thinking about different ways of how I would introduce the topic to such a rather selected audience. The future of work is social.

The Evolution of the Knowledge Web Worker

Luis Suarez

“ A knowledge worker is someone who gets to decide what he or she does each morning “, by Thomas A. Specially, if you are looking for the right experts with the right level of acquired knowledge, experience, skills and know-how. Collaboration Communities Enterprise2.0

Social Business Forum Highlights – Highlights from Breakout Sessions and Final Keynote

Luis Suarez

In fact, he focused on describing, and quite nicely, I must add as well, five different principles for collaborative tools that work in any context, in any environment: Build pointers to people. connect.BASF: The Online Business Network – Cordelia Krooss & Dr. CheeChin Liew.

Why Do We Keep Insisting On Killing Productivity?

Luis Suarez

They keep telling us that we need to work more hours, increase our productivity and perhaps become more conscious of the time we spend at work. And, let’s face it, it’s working! They just keep working! Collaboration Communities Enterprise2.0

finding community

Harold Jarche

Many work teams today are distributed geographically, culturally, or in different time zones. But trust is required before real knowledge-sharing can happen. However, new ideas come from diverse networks with structural holes, often outside the organization.

digital transformation skills

Harold Jarche

Oscar Berg has further developed his digital collaboration canvas that describes nine capabilities required for collaborative knowledge work. 9 Digital Collaboration Capabilities: Oscar Berg. This is personal knowledge mastery.

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7 essential facets for enterprise knowledge sharing

Harold Jarche

Most large organizations today have some suite of social tools to share information and knowledge. Based on work with several clients over the past few years, I have identified seven essential facets for enterprise social networks. This is how social networks operate.

Why do I need KM?

Harold Jarche

” This illuminates an observation made by Thierry deBaillon , which I have often quoted, “The basic unit of social business technology is personal knowledge management, not collaborative workspaces.” The results of PKM can then be used in collaborative work.

Wirearchies are smarter than the sum of their parts

Harold Jarche

Many parts of knowledge work have been routinized and standardized with the ongoing marriages of business processes and integrated enterprise information systems. Work in the network era needs to be cooperative and collaborative, and organizations have to support both.

What is innovation?

Harold Jarche

Innovation is dependent on learning in networks. Social learning is about getting things done in networks. Effective working in networks requires cooperation, meaning there is no fixed plan, structure, or direct feedback. Creative work is not routine work done faster.

Connecting Companies and Markets

Harold Jarche

Management in the Network Era: It is only through innovative and contextual methods, the self-selection of the most appropriate tools and work conditions, and willing cooperation, that more productive work can be assured. In such a work environment, trust emerges.

cooperation makes us human

Harold Jarche

Automation of procedural work is accelerating. What was considered knowledge work yesterday will be routine tomorrow, and workers will be replaced by software and machines. We should not try to work more like machines in order to compete with them.

change the system, not the leader

Harold Jarche

We need organizations and structures that let all people cooperate and collaborate to get work done. It puts too much power in the hands of individuals and blocks human networks from realizing their potential. Leadership is an emergent property of a network in balance.

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The connected leader

Harold Jarche

They made an effort to share their knowledge and expertise more widely. . Leadership, like culture, is an emergent property of people working together. For example, trust only emerges if knowledge is shared and diverse points of view are accepted.

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Dilbert Warns Me About Work Literacy

Tony Karrer

Should the following Dilbert worry me about Work Literacy? Much of the idea of Work Literacy is to help people who need to keep up with how technology impacts knowledge work.

mastery and models

Harold Jarche

Personal Knowledge Mastery. These disciplines have influenced my professional work which is based on individuals taking control of their learning and professional development and actively engaging in social networks and communities of practice.

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Activate your knowledge

Harold Jarche

Most of all, PKM is a framework to actually do knowledge work. It is a framework that helps move from an awareness of knowledge to activation of its use in the context of getting work done. Activation of knowledge happens in the context of tasks and so the cycle continues.

The Best of Times, The Worst of Times: opportunities and challenges for the L&D profession

Charles Jennings

Rethink what’s gone before and adapt to change, or keep on doing what’s always been done in the hope beyond hope that it will work. This is all very positive, and an apparent validation of the existing work L&D departments are carrying out. The network becomes all-important.

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Social learning is for human work

Harold Jarche

This past week I came across the theme of the changing nature of work several times. As computers transcend many human capabilities and work is dehumanized , we must focus on the skills and abilities where humans excel beyond any imaginable machine capability. SocialLearning Work

Connected leadership is not the status quo

Harold Jarche

As organizations, markets, and society become networked, complexity in all human endeavors increases. The connected workplace is all about understanding networks, modelling networked learning, and strengthening networks. In networks, anyone can show leadership, not just those appointed by management. A guiding principle for connected organizational design is for loose hierarchies and strong networks. Better networks are better for business.

An artistic mindset

Harold Jarche

My colleague Jane Hart writes that, “ supporting social collaboration is underpinned not only by new technologies but by a new mindset “ Perpetual Beta is my attitude toward learning and work – I’ll never get to the final release and my learning will never stabilise.

Social Media for Knowledge Workers

Tony Karrer

tools to improve your performance as a knowledge worker. This was a major reason that I started down the path with Work Literacy. That said, I thought it would be worthwhile for me to collect a few of the resources that provide good starting points that can help Knowledge Workers improve their performance using Social Media. Last week I had a presentation around using Social Media and Web 2.0

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Industrial disease

Harold Jarche

Almost every person is connected to worldwide communication networks. In most cases our current models for managing people and supporting their knowledge-sharing are ineffective. Sharing tacit knowledge in this way is becoming an essential component of knowledge work.

Working Socially

Harold Jarche

Why should I, as an OD/HR/L&D professional, concerned with the human aspects of organizations, have to understand social media and enterprise social networks? With ubiquitous connectivity, more of our work is at a distance, either in space or time. It means being social in our work.

Open Business Strategies – Helping Someone Else Achieve Their Goals

Luis Suarez

We have got lots of hard work ahead of us still. with their own networks: Active Listening and Helping others become more awesome. In short, Observable Work (a.k.a.

the future of human work

Harold Jarche

Just as few people do work that requires pure physical labour today, soon few of us will do routine, procedural, standardized knowledge work. They learn what works, what doesn’t and deliver ever better performance. We are only as good as our human networks.

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Freelancing means freedom

Harold Jarche

Entrepreneurial activity in 2009 was at its highest level in 14 years, online freelance job postings skyrocketed in 2010, and companies are increasingly outsourcing work. Trickle down economics doesn’t work. Contract workers are told where, when, and often how to work.

Work is learning, learning work

Harold Jarche

My Twitter bio reads, “ Work is learning, learning work – that is all Ye know on earth, and all ye need to know [apologies to Keats ]. Some call it the knowledge economy or perhaps even the learning age.

The Continuing, Transformative Impact of IT

Irving Wladawsky-Berger

For example, according to a March, 2013 McKinsey study on The Evolution of the Networked Enterprise , more than 80 percent of the companies surveyed use social technologies, but only 10 percent are deriving the expected business value from being truly networked.

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