Has Wells Fargo’s CEO Forgotten How To Lead?

Dan Pontefract

According to the CFPB , employees of Wells Fargo “secretly opened accounts and shifted funds from consumers’ existing accounts into these new accounts without their knowledge or permission to do so, often racking up fees or other charges.”. Photographer: Kimberly White/Bloomberg News.

How to Replace Top-Down Training with Collaborative Learning (3)

Jay Cross

The primary thing to bear in mind, says MIT’s Andy McAfee (McAfee), is INATT. Social networks are the ideal platform for the new corporate learning, so let’s briefly examine how they support corporate learning. Connections to friends and colleagues, like Facebook and LinkedIn.

Trending Sources

organizing for the network era

Harold Jarche

In my last post I noted that many organizations today are nothing more than attractive prisons. The current organizational tyranny was a response to a linear, print-based world. Organizing Principle: Network Management. Organizing Framework: Perpetual Beta Working Model.

How to Replace Top-down Training with Collaborative Learning (2)

Jay Cross

Who’s going to be involved? In the Hierarchical organization, employees were the only people who received corporate training. Learning by experienced employees was left to chance. ciency by 20 percent and next to nothing hits the bottom line. Second post in a series.

Why Organizations Don’t Learn

Jay Cross

Where organic, bottom-up meets corporate top-down. An article entitled Why Organizations Don’t Learn by Francesca Gino and Bradley Staats in the November 2015 issue of Harvard Business Review caught my eye. Don’t work to exhaustion. Take time to just think.

How To Stop Your Nonprofit’s After Hours Email Habit

Beth Kanter

One of the workshops was focused on technology wellness in the nonprofit workplace , more specifically how to avoid collaboration overload. Part of the reason is that technology has blurred the lines between work time and time off according to research.

The Collaborative, Sharing Economy

Irving Wladawsky-Berger

A few weeks ago I wrote about my recent participation in the 2013 Roundtable on Institutional Innovation , an Aspen Institute event that took a close look at the impact of digital technologies on the evolution of companies and other organizations. This one-to-many Web 1.0

How to replace top-down training with collaborative learning (1)

Jay Cross

In the pursuit of trying to ?x Companies paid them to follow instructions and do the same thing over and over again. Companies rely on them to solve problems, delight customers, and stay ahead of the game. rst century employees have to do complex, unpredictable work.

How to Use Employee Engagement to Boost Your Business

Luis Suarez

Curating good, relevant content that matters to you is just such a wonderful thing! Take a look into this nearly three and a half minute long video clip under the title of “ How to Use Employee Engagement to Boost Your Business &# to see what I mean.

How To Focus When You Work in An Open Office Space

Beth Kanter

In the Happy Healthy Nonprofit: Strategies for Impact without Burnout , my co-author Aliza Sherman and I share a framework to think more broadly about creating a culture of wellbeing in the workplace. And that means saying goodbye to cubicles and fixed seating plans.

How to ‘Take One for the Team’

Dan Pontefract

How many you ask? I ventured over to Bing and repeated the exercise. I’ve no idea why there is a gap of 400 million search terms between Google and Microsoft, but either way there are a lot of opinions and there is a lot of content out there related to the term ’team’.

5 Ways to Become Less Collaborative at Work

Dan Pontefract

I spend so much time yammering – the word, not the product – about collaboration and how to become more collaborative as a leader (and team member) that over the years I’ve neglected those of you that are looking to become less collaborative.

Creating More Intelligent Organizations

Irving Wladawsky-Berger

The CCI was founded to study how new communications technologies are changing the way people work together. collaborating via the Internet, in order to understand how to best. organize these collaborations and enhance them with innovative IT-based.

What is Real Learning?

Jay Cross

How to learn socially, experientially, and informally. Learn how to learn. Coherent Organization Collaboration Real LearningReal Learning in Pictures (illustrations from the book).

The Coherent Organization

Jay Cross

We encourage clients to get their people to narrate their work, through blogs or other sharing media, for a number of reasons. If you are a blogger, you know how blogging makes you reflect on your experience and draw conclusions. What’s more, if you are transparent about what you’re doing, your colleagues and acquaintances will know when and how to lend you a hand. We’re each teasing out the meaning of what we call the Coherent Organization with models.

The new shape of organizations?

Clark Quinn

As I read more about how to create organizations that are resilient and adaptable, there’s an interesting emergent characteristic. While I haven’t had a chance to think about it at scale, like how it would manifest in a large organization, it certainly bears some strengths. Innovation, which tends to get stifled in a hierarchical structure, can flourish in this more flexible structure.

How to support informal learning

Jay Cross's Informal Learning

His calling is to help business people improve their performance on the job and satisfaction in life. He has challenged conventional wisdom about how adults learn since designing the first business degree program offered by the University of Phoenix three decades ago. Interview.

Who should be your Chief Collaboration Officer?

Jane Hart

There have been a couple of posts recently on the topic of whether organisations need to have a new role of a Chief Collaboration Officer (CCO). So today I want to take a look at what it might mean to be a CCO – and who might take on that role.

The State of Culture, Collaboration & Enterprise 2.0 (Part 1 of 2)

Dan Pontefract

D o you have “ if you build it, they will come ” syndrome in your organization? That is, you’ve been rolling out a litany of Enterprise 2.0 / Collaboration tools at your organization but no one is actually collaborating, contributing or connecting.

The learning organization: an often-described, but seldom-observed phenomenon

Harold Jarche

This post is in response to the Adidas Blog Carnival on a New Way of Working and Learning and more specifically responding to the question, “What should a true learning organisation look like?” Narration of work and transparency are easy, compared to sharing power.

How To Facilitate Leadership Development In Your Nonprofit As Part of Doing the Work

Beth Kanter

People are so busy doing the work that they don’t have time to go off-site to take a class or sign up for an online course. ” While eager to learn, they may be overwhelmed, distracted, impatient, and likely to be not tethered to a physical location or computer desktop.

Mass Collaboration Workshop, Day Two

Stephen Downes: Half an Hour

(My presentation will appear separately) Collective Knowledge in Social Tagging Environments Joachim Kimmerle, KMRC Even though it is hard to find good definitions of knowledge, most psychologists would agree that knowledge is an internal mental representation of external environments. This may seem to be contradictory to the idea of ''collective knowledge'', but the point of this presentation will be that the concept makes sense. People tended to click on the larger tag (ie.,

Grand Unified Theory of Service Design, Systems Design, and Organization Design

Adaptive Path

Jeff Sussna is an internationally-recognized systems thinker and IT expert, combining engineering expertise with an ability to bridge business, creative, and technical perspectives. I sat down with Jeff to pick his brain on putting the ‘service design’ in software-as-a-service. The opportunity to cross-pollinate ideas and engage with new kinds of people is really interesting to me. I’ve come to believe that they are more and more inseparable.

Workshop on Mass Collaboration - Day One

Stephen Downes: Half an Hour

Introduction to the Workshop - Ulrike Cress Why a workshop in mass collaboration? Nature article on massively collaborative mathematics (see the wiki PolyMath). How do we describe these phenomena? We have to try and find what these methods can do. Can we design mass collaboration? CSCL 2013, we brought together people to talk about this. This led to the larger workshop we are hosting today. This leads to what Toffler called Future Shock.

How to Replace Top-Down Training with Collaborative Learning (4)

Jay Cross

Is your organization ready? How ready are you to tackle Big L Learning? Where does your organization fit on the progression from Hierarchical Organization to Collaborative Organization? We take time to reflect on our experience. ?

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How To Think Like An Instructional Designer for Your Nonprofit Trainings

Beth Kanter

So, expect to see regular reflections on good instructional design and delivery for any topic, but especially digital technology and social media related. I use a simple structure to design: before, during, and after. It is also important to target the right level of authority.

Peeragogy: Self Organized Peer Learning in Networks

Beth Kanter

When an idea or concept makes me want to scuplt it out of mash potatoes , I pay attention. I knew that I wasn’t the first person to explore this space, and I was fortunate that Charley Danoff was in my second cohort of online co-learners. Photo by Aussiegal.

How To Make Content Creation More Efficient: Use An Idea Dashboard

Beth Kanter

You need a pipeline which includes ideas for themes or topics you want to create content around. You set up regular planning time to come up with ideas for content for the week or month. To help you plan, you: Review the news prompts in your editorial calendar template.

Tech Wellness in the Nonprofit Workplace: Tips for Avoiding Collaborative Overload

Beth Kanter

I’m thrilled to be doing a session with Aisha Moore and Gina Schmeling at the NTEN NTC called “ Technology Wellness in the Nonprofit Workplace.” This connects very nicely to the leadership development for emerging leaders that I’ve been working on lately.

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The Great Transformation of the Organization Still Needs the How

Dan Pontefract

A conference paying homage to the brilliance of Peter Drucker has now become an annual calendar fixture not to be missed. But could we shift into an era of “managing our way to prosperity,” as the conference sub-title suggested? This conference was about to get epic.

Bill Clinton On "Creative Networks of Collaboration"

Steven Berlin Johnson

I had heard a bit of advance word about the conference from a friend who was headed down there, and I had armed him with a copy of Future Perfect to give to Clinton if the opportunity arose. But the gift turned out to be unnecessary. Along the way, he managed to say kind words about three other books of mine. . Needless to say, it’s always thrilling to hear a person of Clinton’s stature and intellect riffing on your work.

New Book: How To Implement Multichannel Online Campaigns

Beth Kanter

Colleagues Allyson Kapin who founded a web agency called Rad Campaign (they designed my blog) and Amy Sample Ward, who the NTEN Membership Director (and I’ve known since 2007 ) have published a new how to book called “ Social Change Any Time Every Where.”

Which Century is Your Organization In?

Kevin Wheeler

Home About Future of Talent Subscribe Over the Seas Thoughts on Recruiting, Learning and Other Things as I Ramble around the World Which Century is Your Organization In? by Kevin Wheeler on February 15, 2010 If you read my previous post on talent trends , you are aware that life in organizations is undergoing tectonic change. Where is your organization? This short poll may shed some light on what thoughtful and future-oriented organizations are thinking.

Is it time for a BYOL (Bring Your Own Learning) strategy in your organization? #BYOL

Jane Hart

A number of comments focused on how we now need to make training/e-learning more “engaging” or “effective” to recapture the interest of these people. Adopting a BYOL strategy will however require a different approach to learning and development. Get organized.

Coaching Should Be An Expectation Of All Connected Leaders

Dan Pontefract

The most overused yet inappropriately applied term in an organization is “coaching.”. Not to fear, you can become a coach yourself by enrolling in an executive education program at a university that offers executive coaching certificates as well. That makes sense to me.

Scrappy VS Strategic: Is there a generational divide in nonprofits around how to innovate using new technology?

Beth Kanter

Thanks, Beth, for asking me to write about this conversation here. That’s quite a range, but what really counts is what they had to say. I love that they are going to do it with or without us. What does strategy and how to scale mean to different generations? “

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To Really Drive Enterprise 2.0 Forward We Need A Behaviour Change

Dan Pontefract

My hopes were that we’d begin using the behavior of reciprocity both within the walls of our organizations as well as being members of society at large. Why do I land on productive, and not collaborative, or engaged, or learned, or reciprocal, or connected?

How to make convenings count: a new hands-on guidebook

Beth Kanter

Note from Beth: This resource has lots of useful framework and design tips for designing and implementing convenings which can also be applied to designing workshops, meetings, and other gatherings. How to make convenings count: a new hands-on guidebook.

Should Employees Schedule Time To Be Social?

Dan Pontefract

I asked a question, “ how do you manage all of your priorities between work, family, friends, fun and health ?” But in mid-stream to their poignant answers, my mind began wandering. That “it” I’m referring to above is my latest contemplation.

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International Organizations and Social Media: News, Engagement, and Social Data for Policy Change

Beth Kanter

The course is about how to leverage networks and social media for learning and impact. After completing the course, the students will be doing an internship as part of their field work, being placed in international organizations in the US and other places in the world.