Reflections from 2011 – Focused and Purposeful Social Networking

Luis Suarez

Of particular and relevant interest to this article I am putting together over here in this blog would be item #1 on “ The Social Buzz Wears Off ” where Alan comes to share this rather shocking , perhaps, too harsh statement: “ 2012 will be the year employees start hating social software “ Goodness! I mean, we have only been having social software tools for merely 15 years and we are already starting to hate them, as end-users?

Collaborators, Cooperators and People I Learn From

Luis Suarez

Finally, after a good few days of tinkering Collaborators , Cooperators and People I Learn From were born. . Collaborators , Cooperators and People I Learn From. Working together, for me, can be seen in terms of two different types of interactions: collaboration and / or cooperation. ‘ Cooperation is a foundational behaviour for effectively working in networks, and it’s in networks where most of us, and our children, will be working.

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Piecing together collaboration and cooperation

Clark Quinn

In an insightful piece , Harold Jarche puts together how collaboration and cooperation are needed to make organizations work ‘smarter’, integrating workgroups with the broader social network by using communities of practice as the intermediary. Note that the firewall tends to cross the middle of the diagram, and by blocking access you’re effectively cutting off a portion of the corporate brain! social strategy

The Soft Skills of Collaboration and The Social Enterprise

Luis Suarez

Use It To Drive A Successful Social Business &# where she comes to confirm what a whole bunch of us have been saying all along for a while now; that for an Enterprise to succeed in living social culture is going to play a key role at the same time that online communities will continue to be the major drivers of social software adoption, both inside and outside of the firewall. Nothing to do with social computing tools alone, really.

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How to Replace Top-Down Training with Collaborative Learning (3)

Jay Cross

Technological infrastructure for social learning. In its place enters social and informal learning hubs like on-demand content, live online discussions, wikis and forums, and searchable content archives. The great news is that social and informal learning don’t require new systems because learning can take place on the same “platform” as the existing social network, if a company already has one. Social computing. Learning Networks.

Mastering the Art of Collaboration Through Conversation

Luis Suarez

And I don’t mean that in the sense of just cultivating, building or nurturing your social capital skills per se, even though we all know they are the key to success for the 21st century organisation , as my good friend Valdis Krebs once wrote about, but I was mainly referring about work related conversations themselves. I would also state that if you come to think about it and do a correlation between collaboration and conversations the risk of failure is almost non-existent.

Micro-Blogging is Good for Leadership, Good for Your Culture

Dan Pontefract

I personally don’t care what tool, application or technology is being used to drive enterprise-wide micro-blogging, but it must be secure and ideally it’s behind the firewall. Incidentally, the stand-alone options mentioned above have been, or are trying to integrate into the larger collaboration platforms. Providing information that is timely, be it formal, informal or in fact social / community driven. To me, it’s a natural example of both informal and social learning.

The Illusion of Control

Luis Suarez

. The illusion of control is coming back, and it’s coming back with a vengeance , apparently, according to this article from Henry Mintzberg , who has been noticing, how, lately, most organisations seem to have put more tight-in controls within, and outside, the firewall in order to control what seems to be uncontrollable anymore (if it ever was!), workers, may have to blame ourselves for that to happen in this Social, Digital Age. We don’t need control in this Social Era , do we

Peeragogy

Jay Cross

Peeragogy is a set of techniques for collaborative learning and work. Persistent reputations, as at eBay, so you can trust who you’re collaborating with. Show me what others are interested in, as with social bookmarks like Diigo and Delicious. You can’t afford to replicate Facebook or Google behind your firewall. link to your blog and bookmarks, people in your network, links to documents you frequently share, members of your network.

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Social Business in 2013 – A Challenge

Luis Suarez

While I was pondering further along preparing my coming back to blogging I just couldn’t help reflecting on a good number of the various different articles that I have posted over here in the last few months, some of them exposing, quite frankly, perhaps too bluntly, at times, some of the various different challenges that Social Business, still today in 2013, keeps facing in order to provoke that massive business transformation we have all been anticipating for quite a bit.

Dear C-Suite: We Don’t Do Training Anymore

Dan Pontefract

million customers and over $38 billion in assets – delivered a speech where he waxed lyrical about being a social CEO. Early on in the talk, Peter said, “I believe we are at the confluence of two revolutions – a social revolution and a technology revolution.” But it is my argument learning professionals must help the C-Suite understand that training is merely an event and that learning must now be defined as a connected, collaborative and continuous process.

Lead Social Business Enabler for IBM’s w3 and www Connections – Job Role and Responsibilities

Luis Suarez

Now that the word is out there, and since I have been in the new job for a couple of weeks already, I guess it’s a good time to reflect on what does the Lead Social Business Enabler for IBM’s w3 and www Connections do on a daily basis in terms of my job role and responsibilities. To name: – Create and consolidate a Social Board of Advisors to help improve the feedback mechanism for our very own Enterprise Social Software Solutions.

Social Business in 2013 – An Opportunity (Open Business)

Luis Suarez

And, finally, after “ Social Business in 2013 – A Challenge ” and “ […] – A Commitment “, here’s the last article of the series, where I will be focusing on “ An Opportunity ” for Social Business in 2013 (and beyond), more than anything else by touching base on a deeper level on what I covered at both of those blog entries and what I have been experiencing and reflecting upon myself over the course of the last year or two.

Why Looking After Your Personal Brand in the Social Era Still Matters

Luis Suarez

To me, my CV though is nowadays pretty much my own online presence out there on the Social Web, where you constantly need to prove your skills, talent and expertise, so that eventually people can find you and corroborate whether you are fake or not, and whether your merit and online reputation clearly represent not only who you are, but also what you do: essentially, your own digital footprint, or, … personal brand. Networks need to get ready.

My New Cheese – Lead Social Business Enabler for IBM’s w3 and www Connections

Luis Suarez

I know that some of you folks may be wondering about what happened back in January about who moved my cheese and why was I so relatively quiet on social networks for a good few weeks, right? In short, it’s the one that provoked the extended period of silence on the Social Web and which concluded with me deciding to *not* stand till, do nothing and wait for the pay-check at the end of the month and succumb to everything that I have never believed in, in the first place.

Why Blogging Still Matters

Luis Suarez

I still feel it is one of the very few pleasures out there on the Social Web, and still rather relevant , apparently. Lately, as you may well have duly noticed, work itself hasn’t given me much of a choice though in terms of my external social networking activities. The challenge though is that after rather long, exhausting, but exciting work days, the last thing my brain wants to do is to spend time participating on more social networks.

2013 – The Year of Social HR

Luis Suarez

Haven’t we learned anything in the last 18 years since we had the first instances of social software tools with blogs and wikis? At least, judging from that article Jeanne Meister published earlier on under the heading “ 2013 – The Year of Social HR ” and where she gets to develop further on a good number of different social media trends that will be affecting HR over the course of the next year.

Narrate Your Work, Working Out Loud, with Google Plus

Luis Suarez

Public vs. private vs. dedicated interactions – through circles -, offline social networking through text, real-time with IM, videoconferencing with Plus Hangouts , one of my favourite features, without a doubt!, are just a few of the capabilities that have made Google Plus escalate to number #2 position for yours truly of social technologies to enjoy nowadays. Main reason being that it’s much easier to keep up with than with other social networking sites.

Pardon the Interruption … From Adaptation into Engagement by Luis Suarez #soccnx

Luis Suarez

A couple of months back you would remember how I put together a blog post over here on an upcoming business trip I was about to embark on heading to Prague, by mid-June, to speak a couple of times at the Social Connections VI event ( #soccnx ). And lo and behold, here we have got them, finally, available at the Social Connections Vimeo site and they are looking very good, indeed! From Adaptation to Engagement, Luis Suarez from Social Connections on Vimeo. .

There Can Be No Resilience Without Transformation

Luis Suarez

It has been nearly two weeks since the last post that I put over here in this blog, so I am sure that plenty of you folks out there may have been thinking I have been on holidays, or taking the typical summer break , and that at some point in time I may well be coming back to blogging on a regular basis, along with picking up my external social networking activities. The reason why all of these social networking tools are so popular with 2.0

The State of Social Business – A State of Maturity?

Luis Suarez

So much so that this time around I decided to keep quiet on the blogging front on purpose and, instead, enjoy and get the most out of the face to face conversations I have been participating in with a wide range of Social Business evangelists and Social Collaboration enthusiasts, amongst several other people. What’s the state of Social Business today? “, or, my favourite one: “ What’s the ROI of Social Media?

Social Business – Rethinking Innovation, Organization and Leadership

Luis Suarez

Well, here is one potential answer to them all: Social Business – Rethinking Innovation, Organization and Leadership. I *love* it when some of my favourite people bump into those little golden nuggets and precious gems on some really thought-provoking subject(s), specially, related to Social Computing, and they share them across openly to inspire others to get involved in the conversations. Collaboration Communities Enterprise2.0

IBM’s Client Experience Jam Is Now History

Luis Suarez

That is why over the course of last week you haven’t seen much of me out there on the Social Web and on this blog. However, and as usual when talking about metrics, the important bit is not really so much the focus on the social analytics, but more in the quality of the conversations and most of them have been outstanding. And that is that shift away from Social Business into Open Business. Always have been, even with Social Business.

Adaptation: The Key to Become a Socially Integrated Enterprise

Luis Suarez

Earlier on in the week, my good friend, Eric Zigus , put together a rather thought provoking blog post that surely has got me thinking big time about the whole topic of adoption of Social / Open Business and about the different techniques that fellow practitioners get to employ to help other knowledge workers embrace new technologies, whatever those may well be. But I am no longer certain that (social) peer pressure would eventually help much with those adoption efforts.

Business Can’t Succeed in a World That’s Failing

Luis Suarez

One of my favourite topics du jour is that one of the Future of Work and, more specifically, how the world of Social Networking is helping redefine it by provoking one of the most profound business transformations we have lived through in our entire history. Let’s ensure we get it right this time around with the little help and good effort from social software. If we have been looking for a purpose for Living Social, I think this is our chance.

The Future of Open Business At Stake

Luis Suarez

and Social Business, the social evangelists, were starting to become rather scarce and very rare to be seen out there on the Social Web. They thought that people would find it difficult to navigate if it didn’t follow the familiar patterns “ I guess nowadays it’s what most people would be calling Collaboration, but this time around happening through social software tools. I am pretty much in favour of collaboration and knowledge sharing.

One Month Anniversary on the New Job as Lead Social Business Enabler

Luis Suarez

I cannot believe that, in just a few minutes from now, I will be celebrating the first month anniversary in my new job as the Lead Social Business Enabler at IBM and I hardly did notice how fast and furious it’s gone by. Back in the Software Group the main hat I was holding was always along the lines of that one from a Social Business Evangelist. That’s what both Social / Open Business seem to be all about, apparently. Collaboration Communities Enterprise2.0

The Trials and Tribulations of an Independent Freelancer – Your Online Bio Profile and Digital Footprint

Luis Suarez

Interestingly enough, and over the course of that quiet period from the Social Web, I eventually spent plenty of time talking to people in my close networks about the massive change and what it could well mean for yours truly as I move forward into an uncertain, yet, exciting brave new world. And right after that realisation I had that strong, big ah-ha moment, while talking to plenty of folks in my network (And many more to come, I am sure!,

digital transformation skills

Harold Jarche

Oscar Berg has further developed his digital collaboration canvas that describes nine capabilities required for collaborative knowledge work. Oscar’s original work on this subject was part of my inspiration while working on a way to describe the required facets on an enterprise social network (ESN). 9 Digital Collaboration Capabilities: Oscar Berg. The foundation for these skills is a democratic organization based on loose hierarchies and strong networks.

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Building a Solid Library of Use Cases

Luis Suarez

. You may still remember how a while ago I put together over here a couple of blog posts, where I was talking extensively about the Social Business Adaptation Framework I’m currently using when working with clients in their various different change initiatives as part of their own Social Business journey. That’s why the third pillar of the Social Business Adaptation Framework I keep using all the time has always been about building a solid library of use cases.

Work Stream #4 – Speaking at Client Events

Luis Suarez

I guess there is another kind of unexpected thrill around freelancing that I didn’t think would be possible before, and yet it’s been one of the most rewarding I can relate to from my nearly three years long journey as an independent adviser on Social Business and Digital Transformation: speaking at clients’ events. After having written about what are some of my current work streams as a freelancer in the realm of Social Business and Digital Transformation (i.e.

Four Principles for the Open World by Don Tapscott #hippie2.0

Luis Suarez

And I must admit that, after having just finished going through it in its entirety, having noticed as well how it’s been all over the place in the social streams out there, I wasn’t disappointed at all, on the contrary. As a network, or as a community, interacting and collaborating with one another. So why neglect it or ignore it any longer when we are all starting to understand how the most powerful component of collaboration is that concept of co-creation?

State of the Net 2012 – People Tweet Tacit Knowledge – Part One

Luis Suarez

You may remember how in previous articles that I have put together over here in this blog I have mentioned how, lately, I am going through one of those stages, where instead of participating rather actively in a good number of various different social networking sites, I’m now more inclined towards plenty of reading and listening what’s happening out there, then do a bunch of more reading (books, articles, white papers, etc.

Social Business in 2013 – A Commitment

Luis Suarez

Before we move further on in trying to address the final conclusions I shared on a recent blog post under the heading Social Business in 2013 – A Challenge , I thought I would go ahead commenting further first on that third piece from that recent CMSWire article that I published earlier on, where I talked about perhaps one of the most important, key concepts for Social Business to thrive in 2013 and beyond: A Commitment. Collaboration Communities Enterprise2.0

IBM THINK Forum – Optimism, Outrageousness and Smart Sense-Making on Leadership

Luis Suarez

But what I find really fascinating from her speech is the fact of how such a traditional knowledge organisation as the CIA has always seen, and embraced, the key paramount role of knowledge creation and knowledge sharing, and collaborating through the use of social networking tools!, Thus, if the CIA has been capable of proving how critical the role of social networking is, both internally and externally, for those knowledge sharing activities, what’s our excuse?

BlueIQ at IBM Finally Goes External!

Luis Suarez

So, as I am ramping up the last few hours of my holidays, yesterday afternoon I found out, through my colleagues, that, after a long while, our IBM Social Software Internal Adoption Program is now ready to transcend the firewall and go external. Benefits & Metrics (With plenty of anecdotal evidence, and success stories from fellow IBMers who were facing real problems and found real solutions with social technologies). Collaboration Communities Enterprise2.0

How the Social Enterprise Defines the 21st Century Workplace – Moving To The Edge

Luis Suarez

Specially, those folks who have made the Social Web their new home. Douglas keeps questioning whether technology (And the (Social) Web) are part of the main problem we have been having over the last few years in the jobs market with having less and less of them. Or the Social Enterprise. This increases the need for collaboration (working together on a problem) and cooperation (sharing without any specific objective). Collaboration Communities Enterprise2.0

Social Media at Work

Luis Suarez

This time around Social Media @ Work. Indeed, this is a rather short video clip that lasts for a little bit over 13 minutes where you will see a whole bunch of thought leaders sharing their insights, experiences and know-how around the impact of social networking, not only behind the firewall, but also outside. And if you already have, show / share it with them anyway, as a good refresher of why living social matters. Collaboration Communities Enterprise2.0

Google Plus – One50, Two50 and TheRest

Luis Suarez

The truth is that I am ready to make plenty of blunt moves on redefining my social networking presence out there on the Social Web, and I will be sharing some further insights on that regard very soon, but one thing for sure is that at this point in time my blog will remain where it is. I would probably even venture to state that perhaps it will be one of the most critical key capabilities that this new social networking site would have to offer to the whole Social Web.

Hybrid Worlds

elsua: The Knowledge Management Blog

of unlearning a few things in the space of knowledge sharing and collaboration tools. As I have mentioned in previous blog posts, I have been involved with social tools for nearly 20 years, when I first got started with blogs and wikis while working at IBM.

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Reflections from 2011 – A World Without Email – The Documentary

Luis Suarez

Not only am I going to provide an account on what’s happened in the last few months of living “ A World Without Email “, but also I am going to be sharing a good number of insights on what’s happened around me, out there on the Social Web, and how other folks have been thinking, and taking action, too!, I know how at this point in time you may be wondering whether I would believe, or not, if email could turn all around and become a whole lot more social.

To optimize your learning, optimize your networks

Jay Cross

The Internet Time Alliance has been brainstorming models of learning networks. Harold recently posted this model: Workers collaborate in Project Teams to get the job done. People cooperate in External Networks to meet a shared goal. Harold’s post on collaboration and cooperation generated a lot of discussion. These networks operate behind the firewall (e.g., Some teams are self-organizing networks; others are the tail end of command-and-control.

Living “A World Without Email” … in Google Plus

Luis Suarez

In the last few weeks a lot has been written about whether Google Plus is the ultimate killer social networking site of Facebook, Twitter, LinkedIn, or several others, you name it. I still think it’s a bit too early to be announcing the painful death of each of those social networking environments. And no longer just a social networking activity per se, necessarily, on its own.