Remove Collaboration Remove Firewall Remove Microblogging Remove Workflow

Working smarter

Jay Cross

Sometimes it’s easier to add smarts to the workflow (performance support) than to stuff things into people’s heads. Empowering people to take action rests on clearing obstacles out of the way and incorporating next practices into workflow. Working smarter draws ideas from design thinking, network optimization, brain science, user experience design, learning theory, organizational development, social business, technology, collaboration, web 2.0 Example: collaboration.

Toward a Pattern Language for Enterprise 2.0 : Andrew McAfee’s Blog

Andy McAfee

Separating the * business stream (100% must be read and in most cases answered - typically the mailbox - frequency typically measured in mails per hour) and the * knowledge stream (will only be read if the subject/teaser looks interesting and if you have time - typically a microblogging tool - frequency typically measured in tweets per minute) even if both communication streams will be most probably be integrated into the same tool in the future (e.g.