PKM in Action. Part 2

Harold Jarche

In PKM in Action Part 1 I gave a few examples of how people practice personal knowledge mastery. A good way of looking at PKM is as a method to improve serendipity, or fortuitous chance encounters. PKM practices do not have to be difficult. Two PKM methods I came across are the Fitness Circuit and Double-loop Learning to create micro-articles. Integrating PKM with team learning and knowledge management starts to connect personal learning with collaborative work.

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continuous learning for collaboration

Harold Jarche

Team collaboration tools support the real social learning at work. For example, here are some questions that the practice of PKM can address: How do I keep track of all of this information? How can I collaborate better? Team collaboration. Collaboration is what happens when people work together for a common cause. To be effective, collaborative work needs to be done by cooperative people. Jon Friedman identified three major problem areas in collaboration.


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PKM Workshop: learning out loud

Harold Jarche

This online workshop on adapting to the networked world of work includes tools, tips & techniques from two facilitators who have been connecting, communicating and collaborating online for over fifteen years. Whether you are a freelancer, work in an organisation, or want to connect beyond the corporate walls, this is designed to give you a head start in developing a personal sense-making framework. Sometimes it helps to learn out loud – LOL.

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Preparing for the future of work with PKM

Harold Jarche

Virtual collaboration. Design mindset. For the past two years I have offered full-day workshops on PKM at the University of Toronto’s iSchool Institute, with the final one scheduled for 1 June 2012 (Network Learning: Working Smarter). Future PKM workshops will be either custom designed for organizations who want these onsite, or conducted online at the Social Learning Centre, hosted by my colleague Jane Hart. PKM Work

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The skills gap is a learning gap

Harold Jarche

They should also be far removed from those who design or administer tests. Anyone who designs any tests should be publicly answerable to those who learn and those who teach. Self-ownership of our learning, personal knowledge mastery , taking responsibility for our mistakes, all in a collaborative work environment that helps us learn socially – these are the hallmarks of a real learning organization. Learning PKM

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Barriers to Knowledge Work

Harold Jarche

Jobs : Jobs are designed around work that can be copied and workers who can be replaced, but anything that can be reduced to a flowchart will be automated. Designated learning & development specialists: Staff who carry out day-to-day duties—and whose productivity you’re looking to improve—should ultimately be the source for defining what knowledge they need and what knowledge they know is valuable to others. In the collaborative, social enterprise this is counter-productive.

Performance & Development

Clark Quinn

For execution, we have training, performance support, performance coaching, assistance from others by cooperating, and self-designed or acquired support as part of personal knowledge management (PKM). For innovation, we want self-development by personal knowledge management, collaboration amongst individual, mentoring to develop individuals and ideas, and education to introduce new skills ideas. Underpinning this is a culture where cooperation and collaboration can flourish.

workplace learning — yesterday, today, tomorrow

Harold Jarche

My first PKM client was Domino’s Pizza, who wanted to add this sensemaking framework to their leadership development program. Today, we are using the PKM framework to improve collaboration at a global financial corporation. Anyway, PKM — introduced to me by Lilia Efimova in 2004 — became my sensemaking framework in order to stay professionally current and to connect with a global knowledge network.

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a foundation for the future of work

Harold Jarche

Design Mindset. Virtual Collaboration. Step-in: using machines to augment work (New Media Literacy, Virtual Collaboration, Cognitive Load Management). Step narrowly: specializing narrowly in a field too small for augmentation (Cross-cultural Competency, Design Mindset). Critical thinking, creativity, communication, and collaboration skills are not developed in a vacuum. Those who have mastered PKM understand its importance.

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the network era trinity

Harold Jarche

For instance, coalition governments are increasing in frequency, businesses are organizing in value networks, and collaborative and connected learning is becoming widespread. In these cases, collaboration (working for a common objective) and cooperation (sharing freely without direct reciprocity) flow both ways. The Triple-A organization supports both collaborative and cooperative behaviours. The first step is connecting to external knowledge networks, a key part of PKM.

mastery and models

Harold Jarche

Personal knowledge mastery ( PKM ) is a framework I have developed over the past 12 years. While it is an individual discipline, PKM is of little value unless the results are shared by connecting to others, and contributing to meaningful conversations. As knowledge workers or citizens, PKM is our part of the social learning contract. Without effective PKM at the individual level, social learning has less value. Collaboration is working together for a common purpose.

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digital workforce skills

Harold Jarche

PKM is a set of processes, individually constructed, to help each of us make sense of our world and work more effectively. If it is not personal, it is not PKM. PKM builds reflection into our learning and working, helping us adapt to change and new situations. The discipline of PKM helps each person become a contributing node in a knowledge network. I use the term ‘mastery’ instead of ‘management’ because PKM is a discipline. Open Digital Collaboration.

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Managing Learning?

Charles Jennings

In a world where the majority of learning is in the workflow and most of it is ‘informal’ (self-directed or undirected in the moment of need), the idea of pouring large amounts of your organisation’s L&D budget into a concept and technology that was designed to make easier the scheduling of courses and programmes is not a sensible one to take. Harold Jarche has written extensively on PKM and you can download his PKM Whitepaper from here.

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The year’s top posts on Working Smarter

Jay Cross

Working smarter draws upon ideas from design thinking, network optimization, brain science, user experience design, learning theory, organizational development, social business, technology, collaboration, web 2.0 PKM in 2013. The basic unit of social business technology is personal knowledge management, not collaborative workspaces.” ” Knowledge. PKM in 34 pieces HAROLD JARCHE | TUESDAY, OCTOBER 29, 2013.

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Seeking perpetual Beta

Harold Jarche

PKM and the Seek > Sense > Share Framework. Figure 2 PKM = Seek > Sense > Share. PKM and Competitive Intelligence. PKM and Innovation. Collaborate to Solve Complex Problems. Layout and design by Tantramar Interactive. ebook. After 10 years of blogging here, I have compiled my best posts into an ebook. It’s called Seeking perpetual Beta: a guidebook for the network era.

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Simple Insufficiency

Clark Quinn

It can be agile, digital transformation, design thinking, and more. PKM, WoL (SyW), 70:20:10, teaming, collaborating and communicating, etc, are all elements, but they need to be tied together. As things get more complex, organizations are looking to get more agile. And they’re looking at a wide variety of approaches in different areas. And, by and large, these are all good things. And all of them are quite simply insufficient. Why do I suggest this insufficiency?

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working in perpetual beta

Harold Jarche

We need to design our workplace structures and systems so that open collaboration can help each and every worker make critical decisions. Working in Perpetual Beta is the latest volume in the perpetual beta series. It began with Seeking Perpetual Beta , a synthesis of 10 years of blogging. The next volume, Finding Perpetual Beta , specifically focused on personal knowledge mastery.

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what they don’t teach at university, but should

Harold Jarche

Provide a collaborative learning experience so these educators can develop a common vocabulary and shared mental models (We used my PKM online workshop to do this). Co-design a framework to support students in engaging with communities and networks outside the university. Even after four years of study, many students leave their institutions of higher learning only to find themselves inadequately prepared for what is next.

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Is it time for a BYOL (Bring Your Own Learning) strategy in your organization? #BYOL

Jane Hart

It will not be about designing personalised training nor managing people’s learning for them , but rather supporting their own personal learning strategies. self-directed study of online courses, job aids, professional networks, conferences, mentoring, blog and news feeds, working collaboratively with team, conversations and meeting, resources on the Web, etc ). Use Personal Knowledge Management (PKM) techniques as a continuous process of seeking, sense-making and sharing.

Autonomous learners

Harold Jarche

When was it designed? One of the limitations of instructional design is the assumption that a program can be designed and built based on the initial specifications. When we move away from a “design it first, then build it” mindset, we can then engage everyone in critical and systems thinking. Workers in connected workplaces must be passionate, adaptive, innovative, and collaborative. Developing practical methods, like PKM , is a start on the path to autonomy.

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What’s hot in Working Smarter in October

Jay Cross

PKM in 34 pieces. Much of my work on PKM has been inspired by others. ‘A recent article in Wired Magazine, Collaboration and Conversation: MORE >> STEPHEN DOWNES: HALF AN HOUR. ‘Sense-making is where the real personal value of PKM lies. In the PKM framework of Seek, Sense, Share it is often sense-making that is most difficult to master. The session will be held here in Bb Collaborate. HAROLD JARCHE. OCTOBER 29, 2013.

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a triple operating system

Harold Jarche

For instance, coalition governments are increasing in frequency, businesses are organizing in value networks, and collaborative and connected learning is becoming widespread. In these cases, collaboration (working for a common objective) and cooperation (sharing freely without direct reciprocity) flow both ways. The trinity model supports both collaborative and cooperative behaviours. This is the practice of PKM.

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The differences between learning in an e-business and learning in a social business

Jane Hart

A Social Business is one that embraces and cultivates a spirit of collaboration and community throughout its organization—both internally and externally.”. aka COLLABORATIVE ORGANISATION). Collaborative Working & Learning. peer-learning, collaborative learning. Learning = something that only happens in a classroom or when it has been designed for you and/or when there is a teacher/trainer involved. Co-designing solutions to performance problems.

remote work and learning

Harold Jarche

These options create a collaborative work environment between the needs of the company and the team member. Design regular health checks and progress dashboards to measure the state of the program. I have been working and learning remotely since 2003, when I became a freelancer.

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digital literacy for the arts

Harold Jarche

I could take my PKM Workshop and modify its design to focus on the needs of artists. If any artists are interested in collaborating on such a project, please contact me. Last week I attended the Arts in a Digital World Summit in Montréal. The event launched the four-year funding program of $88.5

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training > performance > social

Harold Jarche

In my last TGIM post I went through my social bookmarks on PKM. “At its core, the concept of the flipped classroom is that the design of the instruction is reversed (or flipped), so that instructional content is provided outside of the classroom (e.g, 5) Learning might lead to collaborative works. Collaborating on purchasing (buying things that any one member could not justify). Collaborating on contracts (using the purchasing power of the community). +

Connected leadership is not the status quo

Harold Jarche

A guiding principle for connected organizational design is for loose hierarchies and strong networks. Working and loud and personal knowledge management ( PKM ) are becoming critical skills, as work teams ebb and flow according to need, but the network must remain connected and resilient. The connected workplace requires collaboration as well as cooperation. What is connected leadership? It’s not the status quo.

Mentoring Results

Clark Quinn

That needs collaboration, and we are still exploring that, though there are some really clear components. Though one of the nice things about cognitive apprenticeship is that it naturally incorporates collaborative learning, and can develop that as it develops understanding of the domain. You apprentice both in tasks *and* learning, basically, until you’re an expert in your domain are defining what’s new in conjunction with your collaborators.

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Agility and Autonomy

Harold Jarche

This is one of the limitations of instructional design as it too often practiced. For instance, at one time, software engineers assumed they could design a program and then build it based on the initial specifications. This article on the future of software development had me asking if instructional design is also arrogant: The problem was that the Waterfall Model was arrogant. Workers in agile workplaces must be passionate, adaptive, innovative, and collaborative.

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A mobile workforce needs better on-site conversations

Harold Jarche

We forget at our peril that collaboration is a fundamentally human activity. This implies that any use of enabling technology without taking into account how people actually conduct their work , their inclinations to share information and interact with each other, and in particular how the proposed technology will empower them and alter their collaborative behavior for the better/worse, is bound to disappoint.

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Learning and KM: Separated at birth?

Jay Cross

Learn how it is transforming collaboration from the man who coined the term. He shares strategies, stories, and real-world examples of successful enterprise collaboration using 2.0 Hear how microblogging is > being used in the enterprise and about other social media tools to connect people, enhance knowledge sharing, and enable collaboration. How do you implement personal knowledge management (PKM) for yourself and your organization?

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Working Smarter Cracker Barrel

Harold Jarche

Network Learning (aka PKM). Sharing includes exchanging resources, ideas and experiences with our networks and collaborating with our colleagues. Enabling the integration of collaborative learning with work is a more flexible model than designing courses that are outdated as soon as they’re published. Tweet Next week, at our Working Smarter event hosted by Tulser in Maastricht, NL, we will have a series of short sessions on selected topics.

Networked Knowing

Harold Jarche

Meanwhile, collaborative work is dominating both transactional and production work. First, it needs to structure as a network because the initial design of the organization influences everything else. By practicing PKM, everyone can engage in critical thinking. I spoke at the UNL Extension conference in Nebraska last week. The theme was on the changing nature of work as we enter the network era and how learning is becoming integral to individual and organizational success.

Ten reasons

Harold Jarche

Many people, including my partners at the Internet Time Alliance , have been discussing and using social media for business and publishing frequently on how increasing networks and complexity are influencing workplace design and human performance. Not if you use some methods and processes (like PKM ) to make sense of all those networks [that's how I'm able to write this post so quickly]. Social media has no business purpose … other than to foster innovation and collaboration.

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carpe diem

Harold Jarche

On leaving the military in 1998, I starting working in the field of learning technologies, where I had minimal formal education, other than a course in instructional design. Luckily I was testing out my online PKM workshops. The many conversations I had with Jay over the years, as well as several consulting projects and a few collaborative ventures, taught me more that what I could have learned from an MBA.

Most popular posts about Working Smarter for July 2012

Jay Cross

Collaborative and distributed work is becoming the norm. In my recent webinar presentation for the LSG online conference, Using a collaboration platform for brilliant learning , rather than giving a PowerPoint presentation, I took the participants on a web tour of the Social Learning Centre. Contributors to the (social) design phase will be entitled to a discount on the workshop fee! _. Piecing together collaboration and cooperation CLARK QUINN | TUESDAY, JULY 3, 2012.

Top posts on Working Smarter for April 2014

Jay Cross

‘I think the students in the Building Online Collaborative Environments Course has an almost impossible task. ‘Every year, when we set about the task of choosing speakers for UX Week , we look for people who can bring a broad perspective to the challenges facing experience designers today. Why PKM? STEPHEN DOWNES: HALF AN HOUR. APRIL 21, 2014. Connectivism as Learning Theory.

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Harold Jarche » Learning is Conversation

Harold Jarche

Watch Kiran Bir Sethi [link] no technology required Themes Complexity PKM Social Learning Work Literacy Threads Books Commons Communities Friday's Finds Informal Learning InternetTime Learning OpenSource Performance Improvement Technology Wirearchy Work About Advertisers Clients Consulting Contact Français Key Posts Projects Toolbox Learning is Conversation Posted on December 1st, 2005 by Harold Jarche This is a remix and update of some previous posts.

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learning in complexity and chaos

Harold Jarche

Most of our current work structures are designed to address complicated situations, such as constructing a building, launching a campaign, or designing a piece of equipment. In complexity, cooperation trumps collaboration. Collaboration means working together for a common objective around some kind of plan or structure. Work teams are collaborative. Cooperation is not the same as collaboration, though they are complementary.

Social Learning, Complexity and the Enterprise

Harold Jarche

Corporations that understand the value of knowledge sharing, teamwork, informal learning and joint problem solving are investing heavily in collaboration technology and are reaping the early rewards. ~ Google’s dedicated time-off for private projects, given to its engineers, promotes non-directed learning and collaboration. Collaborative groups are better at making decisions and getting things done. To innovate, organizations need to collaborate internally and this is social.

apprendre dans un monde complexe et chaotique

Harold Jarche

Dans la complexité, la coopération l’emporte sur la collaboration. Collaborer signifie travailler ensemble pour atteindre un objectif commun autour d’un plan ou d’une structure. Les équipes de travail sont collaboratives. Les équipes, les groupes et les marchés collaborent.

Learning to work smarter

Harold Jarche

In my view, smart working is the outcome of designing and putting in place systems, working environments and governance principles that are known to be associated with effective business performance, including workforce autonomy and self-determination, and which seek to maximise opportunities to use and develop people’s knowledge, skills. This is why I developed sense-making with PKM which I am continuing to refine.

eLearning Learning - Best of May

Tony Karrer

Blogger in Middle-earth , May 26, 2009 Tips for Working with SMEs - Bozarthzone , May 21, 2009 Social Networking in Times of Stress and Personal Emergencies - Electronic Papyrus , May 11, 2009 Aligning Learning Theory with Instructional Design - The E-Learning Curve , May 21, 2009 Developing a PLE Using Web 2.0 eLearning Learning Hot List May 1, 2009 to May 31, 2009 Here is the best stuff from May 2009 via the eLearning Learning site. Hope you enjoy.