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If Your Enterprise Social Network Is a Ghost Town It’s Probably Due To Your Corporate Culture

Dan Pontefract

We deployed our enterprise social network last year, but it’s a ghost town. They’re windowless and the carpets look as though designers around the world have colluded with one another to see who can come up with the most bizarre patterns possible. I withdrew my gaze that was stuck on the purple, yellow and reddish-turquoise diamond patterned carpet to the audience, and return volleyed a few queries of my own.

Edge Perspectives with John Hagel: Social Networks and Urbanization

John Hagel

The article provides an interesting overview of social network sites and the various roles they tend to serve, especially for kids. As I read through the article though, I began to crave for a more explicit typology to make sense of the diversity of social network sites that continue to emerge and evolve. Here’s an early typology of social network sites that I sketched out after reading the article. The content is the anchor and shaper of social networks.

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Edge Perspectives with John Hagel: Social Networks and Urbanization

John Hagel

The article provides an interesting overview of social network sites and the various roles they tend to serve, especially for kids. As I read through the article though, I began to crave for a more explicit typology to make sense of the diversity of social network sites that continue to emerge and evolve. Here’s an early typology of social network sites that I sketched out after reading the article. The content is the anchor and shaper of social networks.

Collective intelligence patterns

Clark Quinn

social networking can facilitate work, to actually analyze and distill some underlying principles. In his presentation on The Landscape of Collective Intelligence, he comes up with four characteristics of design patterns (or genes, as he calls them): What (strategy), Who (staffing), How (structure & process), & Why (incentives/alignment). This is a really nice systematic breakdown into patterns tied to real examples.

The social Web before social networks: a report from 2003

David Weinberger

The Web was social before it had social networking software. It just hadn’t yet evolved a pervasive layer of software specifically designed to help us be social. a new class of application, unsurprisingly called “social software.” But what sort of sociality were we looking for? The two talks, especially Clay’s, serve as reminders of what the Internet looked like before social networks. This is an incredibly powerful pattern.

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Collaborative intelligence

Jay Cross

The title of her session: Evolving Collaborative Intelligence. Once a month, sixty or so people convene at SAP Labs for nibbles, networking, an invariably fantastic presentation, and discussion. Zann covered so much ground and presented so many provocative frameworks that I can only offer you a few sound bites from my notes: Collaborative intelligence is more important than collective intelligence. What if life itself is a pattern recognizer?

Mass Collaboration Workshop, Day Two

Stephen Downes: Half an Hour

(My presentation will appear separately) Collective Knowledge in Social Tagging Environments Joachim Kimmerle, KMRC Even though it is hard to find good definitions of knowledge, most psychologists would agree that knowledge is an internal mental representation of external environments. An example is social tagging networks. So in our work we examined the potential of social tagging, and the impact of individual and collective knowledge on social tagging systems.

The Future IMS Learning Design

Stephen Downes: Half an Hour

The Future IMS Learning Design What is the future of learning design? Joel Greenberg My own personal view: maybe the world is moving on, and maybe the idea of 'design' is a bit old fashioned. I have been looking at the world of social networking, and my mind is moving away from the model where we are the experts and package the knowledge and sequence it. The idea is to lead academics to a lightweight narrative, and having them design around it.

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e-Clippings (Learning As Art): "Understanding individual human mobility patterns" (nature article)

Mark Oehlert

e-Clippings (Learning As Art) Home Archives Subscribe About My Social Networks « Firefox 3 not loved by Corp. Main | Get Social, Get Game and Get Learning! eLearning Guilds Summer Seminar Series » June 19, 2008 "Understanding individual human mobility patterns" (nature article) ( link ) Cautionary Note: Id like to read this article but dont really want to drop $32 for the privilege.

Musings on “community management” Part 1 | Full Circle Associates

Nancy White

seeing the patterns of those posts then composing a response. A good community manager must be able to skip around, see patterns, scan the whole and then discern if and where to intervene in the system. Social network mapping and analysis skills. Today we are not often working in the confines of boundaried communities (see Post 2) so being able to see and understand the larger network is critical. Ditto for social network mapping and analysis.

e-Clippings (Learning As Art): Wikipatterns: A How-To Site on Driving the Adoption of Wikis Within Your Organization

Mark Oehlert

e-Clippings (Learning As Art) Home Archives Subscribe About My Social Networks « "The Name of the Game Is Work" (Business Week) | Main | Someone buy me this poster » August 28, 2007 Wikipatterns: A How-To Site on Driving the Adoption of Wikis Within Your Organization What a great resource. A collection of patterns and anti-patterns (or actually resistance patterns) for moving forward with Wikis within your organization.

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The Future of Open Business At Stake

Luis Suarez

and Social Business, the social evangelists, were starting to become rather scarce and very rare to be seen out there on the Social Web. They thought that people would find it difficult to navigate if it didn’t follow the familiar patterns “ I guess nowadays it’s what most people would be calling Collaboration, but this time around happening through social software tools. I am pretty much in favour of collaboration and knowledge sharing.

e-Clippings (Learning As Art): Semi-Daily Quote/Lyric/Words of Others

Mark Oehlert

e-Clippings (Learning As Art) Home Archives Subscribe About My Social Networks « Map of the Blogosphere | Main | Semi-Daily Quote/Lyric/Words of Others » March 27, 2008 Semi-Daily Quote/Lyric/Words of Others “Common to most anthropologists is a contrarian readiness to search out diverse, improbable kinds of patterning, to be skeptical of commonly accepted categories or boundaries, and to employ varying temporal and geographic scales as tools of inquiry.”

the agile sensemaking model

Harold Jarche

We can think of these as emergent patterns of collective sensemaking.” But I, and many others, have thousands of connections on social media platforms like LinkedIn. Getting work done today means finding a balance between sharing complex knowledge to get work done ( collaboration ), and innovating in internet time ( cooperation ). We have to develop methods to connect cooperative learning with collaborative action.

solving problems together

Harold Jarche

Exception-handling is becoming more important in the networked workplace. Exceptions require cooperation and collaboration to solve. The challenge for organizational design is to make it easy to move new problems into the knowable space. We need to be able find things fast, which is the main benefit of using social tools — increasing speed of access to knowledge. Social tools, like enterprise social networks, enable us to be transparent in our work.

Need Your Feedback on my Triangulating Thinking

Nancy White

Lilia has written about it to help me, but now I need my network to help me sharpen my thinking. Triangulating for Success: a practitioner’s experience using external networks to leverage learning and outcomes within organizations and institutions. This pattern has three phases: support and personal validation, connection to a community and/or network for practice and learning and finally, external validation. Phase 2: A community of practice, a network of learning.

Blueprints for Networked Cocreation: 1. Intentcasting - EMERGENT.

Seb Paquet

Blueprints for Networked Cocreation: 1. Each post in the Blueprints for Networked Cocreation series will describe a capability that is necessary for open, creative collaboration and give examples of tools that instantiate that capability. The social web offers a vast, quickly evolving landscape of new possibilities for intentcasting. Action platforms , where catchers is invited to support the intent by joining the effort and a collaboration framework is offered.

February’s Top 50 Posts on Working Smarter

Jay Cross

Working smarter draws upon ideas from design thinking, network optimization, brain science, user experience design, learning theory, organizational development, social business, technology, collaboration, web 2.0 patterns, social psychology, value network analysis, anthropology, complexity theory, and more. Working smarter embraces the spirit of agile software, action learning, social networks, and parallel developments in many disciplines.

I Know It When I See It

Andy McAfee

Established vendors of collaboration software are modifying their offerings and repositioning them as social software platforms that have all the features and functions necessary to support the new modes of interacting and getting work done. – are just windowdressing on products that are still essentially geared for Collaboration 1.0. Whose products at present come closest to enabling Web 2.0-style collaboration and interaction in enterprise environments?

Knowledge and Recognition

Stephen Downes: Half an Hour

Using 'domains' allows us to recognize that *any* network, appropriately constituted, can be a learning and knowing system. I should have said 'entities' instead of 'people', where 'entities' refers to *any* set of entities in a connective network, not just people in a social network. And is the nature of this quality based in the physical properties of the network in which it is instantiated? We &recognize* a pattern in the other network.

intangible value

Harold Jarche

It was her work on value network analysis [PDF] that particularly influenced my thinking. Only through the power of value networks can we address our complex issues – together – and create a more hopeful future.” – Verna Allee. “A A value network is a web of relationships that generates economic value and other benefits through complex dynamic exchanges between two or more individuals, groups or organizations. Image: Value Network Analysis by Patti Anklam.

a new business ideology

Harold Jarche

The following table shows how ideas, technology, organizations, and institutions are changing as we enter a network economy. As our organizations become inter-networked, and relationships create more of our value, we have to pay attention to intangible value, much of it requiring implicit knowledge. Intangible knowledge exchanges include strategic information, planning knowledge, process knowledge, technical know-how, collaborative design, policy development, etc.,

change the system, not the leader

Harold Jarche

We need organizations and structures that let all people cooperate and collaborate to get work done. It puts too much power in the hands of individuals and blocks human networks from realizing their potential. Depending on one person to always be the leader will only dumb-down the entire network. In the network era, leadership is helping the network make better decisions. Leadership is an emergent property of a network in balance. Network Era Management.

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Social Media Planning and Evaluation for NGOs | Full Circle Associates

Nancy White

Over time, most of this material will also be added to the every growing “ KS Toolkit ,&# another collaborative resource I’ve pointed to frequently. Simone Staiger, my frequent collaborator in these efforts, pointed out this quote and URL from Margaret Wheatley that is a good kick off for the topic. Social Media Strategy Planning & Measurement – What’s Working? Social media, however, is like a river you swim in.

adapting to perpetual beta

Harold Jarche

There is no such thing as a social business strategy. There are only business strategies that understand networks. Cooperative and distributed work is becoming the norm in the network era. Social learning is how work gets done in networks. Sharing power, enabling conversations, and ensuring transparency are some of the values of networked business. Patterns can be sensed and responses prepared, but each case is different. Social Learning.

mastery and models

Harold Jarche

These disciplines have influenced my professional work which is based on individuals taking control of their learning and professional development and actively engaging in social networks and communities of practice. As knowledge workers or citizens, PKM is our part of the social learning contract. Without effective PKM at the individual level, social learning has less value. Building a diverse network of colleagues is helpful in this regard.

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Automagically discover best content every day

Jay Cross

In a buzz session at DevLearn this year, I described how Working Smarter Daily uses social signals to choose and display a fresh selection of relevant articles every morning. Social Media for Working & Learning. Working smarter draws upon design thinking, network optimization, brain science, user experience design, learning theory, organizational development, social business, technology, collaboration, web 2.0

Best of working smarter for September 2011

Jay Cross

Working smarter draws upon ideas from design thinking, network optimization, brain science, user experience design, learning theory, organizational development, social business, technology, collaboration, web 2.0 patterns, social psychology, value network analysis, anthropology, complexity theory, and more. Working smarter embraces the spirit of agile software, action learning, social networks, and parallel developments in many disciplines.

Social Business in the Age of the Customer

Irving Wladawsky-Berger

Social Media is one of the hallmarks of our digital age, enabling individuals and communities to create and share user-generated content. Starting about a decade ago with the rise of Web 2.0 , we have seen the explosive growth of social media technologies, - e.g., blogs, wikis and podcasts, - as well as platforms like Twitter, Facebook and YouTube with hundreds of millions of users.

Determinism, Best Practice, and the ‘Training Solution’

Charles Jennings

If a chemical engineer is looking to design a new process or parameters for distillation in a chemical plant she may be able to identify the volumes and sequences that produce the highest amount of pure distillate. Cynefin is a sense-making model – where patterns emerge from the information and data – that explains how to respond to ordered and disordered systems.

Passion and Plasticity - The Neurobiology of Passion

John Hagel

  Videogames become so quickly engaging for participants in part because game designers have figured out how to sequence quests so that early ones are relatively easy to accomplish and the expectation of future successes releases more and more dopamine, motivating participants to become more deeply immersed in the game and to engage in more and more challenging quests. The brain over time evolves its wiring patterns

Awesome insights into working smarter

Jay Cross

Working Smarter Daily draws upon ideas from design thinking, network optimization, brain science, user experience design, learning theory, organizational development, social business, technology, collaboration, web 2.0 patterns, social psychology, value network analysis, anthropology, complexity theory, and more. George Siemens – if social media goes so does connectivism - Donald Clark Plan B , August 2, 2011.

organizing for the network era

Harold Jarche

The network era, with digital electric communications, changes this. Organizations today should be designed more like the internet ( small pieces, loosely joined ) and less like attractive prisons. Last year I described several of my principles and models for the network era and showed how they related to each other. The network era needs new structures, not modified versions of obsolete models. Organizing Principle: Network Management.

[liveblog] International Conf. of Univ. Libs: Morning talks

David Weinberger

Look at user needs to design services. We should reinvent our spaces, from social spaces to high-tech knowledge commons. We generate lots of data, which allows us to be strategic, looking for patterns of use. Where are we in the economic, social, and cultural changes occurring now? Presence on social networks is very important. ” Library managers have to establish collaborative relationships with their counterparts in the university.

July bonanza at Working Smarter Daily

Jay Cross

Working Smarter Daily draws upon ideas from design thinking, network optimization, brain science, user experience design, learning theory, organizational development, social business, technology, collaboration, web 2.0 patterns, social psychology, value network analysis, anthropology, complexity theory, and more. The Smart Worker : learning continuously with social media - Jane Hart , July 25, 2011.

The future of higher education and other imponderables

George Siemens

The patterns of change in higher education are surprisingly similar and global. As a result, they have not developed systemic capacity to function in a digital networked age. Not all countries are adopting the aggressive UK model, but tuition patterns internationally (.pdf) When MIT announced OCW, many educators responded by arguing that the real value of the university was in the teaching and in the networking that happens on a campus.

Changing thinking, changing systems

Harold Jarche

Working smarter draws upon ideas from design thinking, network optimization, brain science, user experience design, learning theory, organizational development, social business, technology, collaboration, web 2.0 patterns, social psychology, value network analysis, anthropology, complexity theory, and more. Working smarter embraces the spirit of agile software, action learning, social networks, and parallel developments in many disciplines.

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Best articles on working smarter

Jay Cross

Working smarter draws upon ideas from design thinking, network optimization, brain science, user experience design, learning theory, organizational development, social business, technology, collaboration, web 2.0 patterns, social psychology, value network analysis, anthropology, complexity theory, and more. Working smarter embraces the spirit of agile software, action learning, social networks, and parallel developments in many disciplines.

Where innovation comes from

Jay Cross

Johnson’s book argues that a series of shared properties and patterns recut again and again in unusually fertile environments. The more we embrace these patterns–in our private work habits and hobbies, in our office environments, in the design of new software tools–the better we will be at tapping our extraordinary capacity for innovative thinking. information networks. Liquid Networks. A good idea is a network.

Seminar on MOOCs, Lyon, France, Day 2

Stephen Downes: Half an Hour

Result: Open Social Web Apps Case Study - principle innovation of xMOOCs - studented content in 15-minute chunks - cMOOCs and xMOOCs in social media - two student spresenting to each other - group projects - peer evaluation Context Go-Lab - Global Online Science Labs for Inquiry Learning at School - mass access to: - scientific data - virtual experiences & simulations - actual scientific labs and instruments - as a means of access applications - eg.

Becoming MOOC

Stephen Downes: Half an Hour

A student who cannot navigate complex websites, search for and assess resources, or make new friends through a social network may have difficulty navigating through a cMOOC. Not everyone is a part of the network. And in order to preserve and promote self-efficacy, design is important. Other writers refer to these criteria under the heading of flow, and trace its origin to game design. Cognitive Flow: The Psychology of Great Game Design.

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Working smarter

Jay Cross

Working smarter draws ideas from design thinking, network optimization, brain science, user experience design, learning theory, organizational development, social business, technology, collaboration, web 2.0 patterns, social psychology, value network analysis, anthropology, complexity theory, and more. Working smarter embraces the spirit of agile software, action learning, social networks, and parallel developments in many disciplines.

Beyond Institutions Personal Learning in a Networked World

Stephen Downes: Half an Hour

The talk is called "Beyond Institutions Personal Learning in a Networked World" and I want to begin with a story that came across the wires recently and I thought was very appropriate for this venue. Dan Rockmore , in an article in the Atlantic as I recall, New Yorker, said, "These digital assistance are more suitable for play and socializing." Not getting the point that learning today is about play and socializing. I''ve designed dozens of standards.