From Social Learning to Workforce Collaboration

Jane Hart

Eagle-eyed readers will have noticed that I’ve changed this blog’s title from “Learning in the Social Workplace” to “Workforce Collaboration” Why? Of course, I think training has a role to play in the workplace, but I just think that helping people learn with and from one another, in the workflow, as they do their jobs is much more relevant nowadays. Collaboration Social learning

Identifying a collaboration platform

Harold Jarche

According to Jane, Step One in this transition is: There are, of course, a number of steps on the transition path to a post-LMS future, and one of the first inevitably involves taking a good hard look at how your LMS is performing. Step Two, or a concurrent step, would be to look at how to enhance collaboration. First of all, collaborative work tools must be simple to be effective. A collaboration platform that is over-engineered would be counterproductive.

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Learning Content Management Systems (LCMS) for Managing Course Assets

Tony Karrer

I received an inquiry from a reader at a large company that is continuously working on large projects with lots of course content running around. They have Articulate courses, classroom courses, SharePoint sites, etc. Of course, it’s still a bit of a mess. We need to set up a process to determine all courses the information will impact.

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The next generation of computer interfaces will drive better remote collaboration

Ross Dawson

Now Underkoffler’s company, Oblong Industries , has created the collaboration platform Mezzanine, shown below. Oblong describes it: Mezzanine™ is a remarkable new collaboration, whiteboarding, and presentation system whose triptych of high-definition displays forms a shared workspace.

Workforce Development Services: A new framework of training and learning support

Jane Hart

In my last blog post, From Social Learning to Workforce Collaboration , I talked about how I have been helping organisations support workforce collaboration. I’ll also be writing more about Workforce Collaboration Services in blog posts in the future.

Social as a Weapon of Class Destruction

Dan Pontefract

This culture of fear is often as a result of hierarchical systems (a hierarchy for the sake of hierarchy) and managers who breed fear as opposed to disrupting the system and encouraging openness, collaboration and, well … being social.

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Re-thinking Workplace Learning: extracting rather than adding

Charles Jennings

One clear finding presented was that: “t hose activities that are integrated into manager and employee workflow have the largest impact on employee performance, while those that are distinct events separate from the day-to-day job have less impact.”

A new framework for supporting learning and performance in the social workplace

Jane Hart

What will be required is a completely new range of services – which we might call non-training services – that are focused on supporting continuous performance improvement and learning in the workflow as people do their jobs. 3 – Social Collaboration Services.

Building a Culture of Continuous Learning

Charles Jennings

Classes, courses and curricula – structured learning events – don’t provide all the tools in the toolkit. In other words, we need to plan and work not only at building individual capability, but also team and collaborative and co-operative capabilities. Most people get it.

The Knowledge and Learning Transfer Problem

Charles Jennings

I’d used the phrase ‘learning delivery’ when describing computer-supported collaborative learning ( CSCL ) approaches. Of course he was right. Of course exposure to other people is one of the primary ways we learn and improve our performance.

How Narrating Your Work Helps You Become More Effective by Saving Precious Time

Luis Suarez

Well, except for “ A World Without eMail “, of course, which is one of the reasons why I got things started with it over 4 years ago. Collaboration Communities Enterprise2.0

Autonomy and Value in Social and Workplace Learning

Charles Jennings

Learning in the Modern Workplace’ Model Jane’s diagram shows the increasing value that can be released through exploiting learning opportunities beyond ‘the course’ – or the curriculum. 70:20:10 Model The 70:20:10 model is used to extend learning into the workflow.

How Mobility Empowers Work as a State of Mind in the Era of Social Business

Luis Suarez

Along, of course, with that lovely VPN connection to the IBM network, my company’s Intranet. It’s changing the way we work, connect, collaborate, share our knowledge, be in the know, innovate together, you name it. Collaboration Communities Enterprise2.0

Why You Must Define the So-What of Learning

Dan Pontefract

That definition, however, must be organizational in nature, rippling throughout every business unit, faculty, workflow and process. If employees or students believe learning occurs only in an annual classroom course, amphitheater lectures or the annual array of mandatory e-learning offerings, how does that unleash the collective intelligence hidden throughout the workforce? collaboration formal informal leadership learning learning 2.0

The Social Enterprise – Welcome to the Era of Intrapreneurship!

Luis Suarez

as well the fears of no longer being considered indispensable, despite the the huge amount of knowledge they have accumulated over the course of the years, or those other fears of no longer being considered the experts they once thought they were. Of course!

Start with the 70. Plan for the 100.

Charles Jennings

Extending Learning into the Workflow Many Learning & Development leaders are using the 70:20:10 model to help them re-position their focus for building and supporting performance across their organisations. They are finding it helps them extend the focus on learning out into the workflow.

Introducing Share&Learn

Jane Hart

Tweet I recently launched Share&Learn – a new collaboration platform where members can share links, resources, ideas, experiences, tips, etc about the use of learning and performance trends, technologies and tools, in order to learn from one another – both informally and formally.

Social Task Management – When Social Business Got Down to Work – #e2conf Highlights

Luis Suarez

There will be other entries that I will be putting together over the course of the next few days sharing along what else I learned throughout the event, but for now, let’s get things started with this one: Social Task Management – When Social Business Got Down to Work.

SUNY Initiatives Supporting Online Learning Panel

Stephen Downes: Half an Hour

The intent was to built cross-system collaboration, increase efficiencies, capture and scale success, and support the mentor campus model. Demonstration of lead processing workflow - feeds into existing 'Campus Connect' online lead system for individual campuses).

10 things to remember about social learning (and the use of social media for learning)

Jane Hart

You can’t train people to be social or how to learn socially – you can only show people how to work and learn collaboratively. Yesterday I listened into the #lscon Twitter stream for Learning Solutions conference in Orlando, Florida.

What Are the Chances of Pragmatic Pathways for Social Business?

Luis Suarez

Of course it is! Like I was saying, John described pretty nicely all of those various different pressures that business have been exposed to over the course of the last 3 to 5 years. “ Collaboration Communities Enterprise2.0

Supporting self-managed team learning in the organisation

Jane Hart

Considering whether any technology could underpin knowledge sharing, and if so identifying appropriate technologies, preferably employing existing collaboration technologies or enterprise social networking that are being used to underpin the work.

It’s Only 65% !

Charles Jennings

If you’re supporting effective leaning and development in an environment where agility and innovation are at a premium then you’d better be prepared to support higher levels of collaborative and ‘trial-and-error’ learning – in the ‘70’ and ‘20’ zones.

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The differences between learning in an e-business and learning in a social business

Jane Hart

A Social Business is one that embraces and cultivates a spirit of collaboration and community throughout its organization—both internally and externally.”. aka COLLABORATIVE ORGANISATION). Collaborative Working & Learning. rich courses.



A Learning Management System (LMS) is a software application that allows a company, school, or organization to administer, document, track, and report on the delivery of educational courses and training programs. Collaborative authoring. Workflow management/review tool.

Social Learning is NOT a new training trend

Jane Hart

Support provided as close to the workflow as possible (ie not in a separate place or online space). SOCIAL: Open conversations, collaboration, sharing, co-creation of content. CONTENT: Short, performance aids (in relevant formats – video, PDF, – rather than courses. Creating and producing formal courses and workshops using formal ISD/ADDIE methodologies. Workflow audits. Mandating course use and completion. Tracking of learners’ activity on courses.

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From “learning technologies” to “social technologies”

Jane Hart

But one thing is clear, existing learning platforms are not appropriate to underpin the entire Social Workplace Learning Continuum – since they are built around the “course” model and focus on “managing” users in formal learning contexts.

It takes time to be social

Harold Jarche

Or of course, it is also possible that while they are aware and have been trained, the value still isn’t there or isn’t high enough. I think that one of the underlying reason is that these platforms, like KM and elearning platforms before them, are not integrated with the workflow.

Biz tech

Clark Quinn

There is plenty of vertical-specific software, from product design to transaction tracking, and of course more general business software such as document generation, financials, etc. And of course the social network software – profiles and locators as well as communication and collaboration tools – should be under the purview of L&D. One of my arguments for the L&D revolution is the role that L&D could be playing.

Managing Learning?

Charles Jennings

Sadly, many of these meet Marc Rosenberg’s description as ‘course vending machines’. A record that someone had completed a compliance course may have won the day in the past, but is less likely to do so now. Of course we will need technology to support learning.

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Human + Machine: The Impact of AI on Business Transformation

Irving Wladawsky-Berger

In this current era of business process transformation, AI systems are not wholesale replacing us; rather, they are amplifying our skills and collaborating with us to achieve productivity gains that have previously not been possible.”.

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April 2011 in Review

Jane Hart

With any kind of internal social networking, you are effectively changing behavior from everyone working inside a silo to a more open, transparent and collaborative environment. They are self-directed, adaptive, and collaborative in their approach to learning. My 2011 Reading List.

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Supporting the Social Workplace Learning Continuum

Jane Hart

And that in fact, we should we be employing the very same (social) tools or platforms that are used by individuals and teams in their daily workflow to do their jobs. This might be an enterprise social collaboration platform (if one exists) or else other social tools - or even a bit of both.

Why your Enterprise Social Network is your most valuable social learning platform

Jane Hart

In the workplace, social learning comes through social collaboration. For this reason the new enterprise social platforms (like Enterprise Social Networks (ESNs) that underpin social collaboration are your most valuable social learning platforms.

9 Ways To Increase Your Productivity While Working From Home

Luis Suarez

Specially, thanks, amongst several other reasons, to the flexibility and freedom of being in control of your own workflow. Of course, I’m talking about sleep , or getting *enough* good sleep! Collaboration Communities Enterprise2.0

Social Business Accelerates Work as a State of Mind

Luis Suarez

The interesting thing though is how the whole concept of teleworking has been all along with us for several decades now, specially, since the emergence of groupware, collaboration and knowledge sharing solutions came about. Collaboration Communities Enterprise2.0

Training Evaluation: a mug’s game

Harold Jarche

Dan Pontefract is quite clear in Dear Kirkpatrick’s: You still don’t get it : Let me be clear – training is not an event; learning is a connected, collaborative and continuous process. Courses are an artifact of a time when information was scarce and connections were few.

The Smart Worker : shares what s/he learns

Jane Hart

The Smart Worker : needs job aids rather than courses. In post 3 I talked about how for many workers, job aids are frequently more useful and valuable than online courses, particularly when they need to solve performance problems. 2 -Intelpedia – collaborative resource building.

The Only Person Who Behaves Sensibly Is My Tailor

Charles Jennings

Attending a course or completing an eLearning module tells us little apart from the fact that some activity occurred. Of course they did – bucketsful of it. More regulatory and compliance training, of course!) “The only person who behaves sensibly is my tailor.



In the simplest terms, this is a software package that manages course delivery and administration. An LMS does not create content, but rather helps learners access it, and it also tracks course access, completion, and test scores. Workflow Management/Review Tool. . ?.

Learn Informal Learning Informally

Jay Cross

Collaborate with a self-organizing team to solve problems. This workshop is not a course. experience learning hands-on through collaborative work, community, search, social software, blogs and tweets. find out how to integrate learning into workflow.

The Best of Times, The Worst of Times: opportunities and challenges for the L&D profession

Charles Jennings

Always-On and Hyper-Connected Of course there are many L&D departments that are responding well to the dramatic changes that are occurring in the way that work is accomplished and all the changing expectations that come with that.

Survey 235

[annotation][2b2k] Mediathread

David Weinberger

It’s used in many courses at Columbi, as well as around the world. It has always been conceived of a “small-group sharing and collaboration space.” Mediathread connects assignments and responses, as well as other workflows. Jonah Bossewich and Mark Philipsonfrom Columbia University talk about Mediathread , an open source project that makes it easy to annotate various digital sources. NOTE: Live-blogging. Getting things wrong. Missing points.