Continuing Education and Learning Management Systems

Tony Karrer

The value usually stays the same, but the approval code changes. It’s basically a workflow where a person in the field requests permission to teach a topic, an admin has to review their credentials against the course requirements and either approve or deny their access. One of our colleagues came to me with a particular challenge, and I'm not sure I have a good answer, nor do I know specifically how to go about finding an answer.

Learning Content Management Systems (LCMS) for Managing Course Assets

Tony Karrer

We need to make the changes. In fact, because content management is now so ubiquitous in almost all social networking systems (including Microsoft SharePoint), many companies are finding ways to leverage these tools to help aid content development. In LCMS – Not Just a Technology: It’s a Strategy , Bryan Chapman really nails a key issue going into all of this discussion: you need to think about your overall strategy and then make sure your systems support that strategy.

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To Really Drive Enterprise 2.0 Forward We Need A Behaviour Change

Dan Pontefract

One key line struck me: Whether using new or traditional technologies, the key to digital transformation is re-envisioning and driving change in how the company operates. As a result, there continues to be systemic challenges to increasing productivity, engagement and customer satisfaction.

Artificial Intelligence is Ready for Business; Are Businesses Ready for AI?

Irving Wladawsky-Berger

A successful program requires firms to address many elements of a digital and analytics transformation: identify the business case, set up the right data ecosystem, build or buy appropriate AI tools, and adapt workflow processes, capabilities, and culture.”. AI is now seemingly everywhere.

Everyday People Are Heroes: Using Big Data to Engage New Agents of Change Online

Beth Kanter

Everyday People Are Heroes: Using Big Data to Engage New Agents of Change Online Guest Post by Cheryl Contee. Everyday people are the most powerful agents of change. The culture of the web has changed. Photo by CogdogBlog.

The Need to Adapt to the Speed of Change or Die: lessons for L&D from the retail industry

Charles Jennings

Not just exposure to tough economic times and having to make changes to do more with less, and do things differently. Each of the above were overtaken by circumstances (and technologies) that changed faster and to a greater extent than they thought possible, understood, and planned for.

The knotty issue of constraints

Dave Snowden

There are a lot of posts on resilience and robustness as well but to save time I’ll quickly summarise how I use them: A robust system is one that survives as is, or with only minor modifications (Shoring it up until Christmas might resonate with older British readers).

Embedding Learning in Work: The Benefits and Challenges

Charles Jennings

If people learn as part of the workflow then this learning is more likely to impact performance in a positive way. By their very nature informal and social learning is embedded in the daily workflow. The majority of learning occurs naturally as part of the workflow.

A new framework for supporting learning and performance in the social workplace

Jane Hart

Social tools are changing not only the way that professionals are working and learning but also the way that organisations are transforming into social businesses.

Social Learning is NOT a new training trend

Jane Hart

I’ve written a few postings recently (notably Social Learning doesn’t mean what you think it does ) where I have tried to show how the fundamental changes in how businesses are operating, require a fundamental change in how the L&D function needs to view workplace learning. Support provided as close to the workflow as possible (ie not in a separate place or online space). Workflow audits. Systems. Learning Management Systems. Systems.

Make it relevant

Harold Jarche

Just changing someone’s home page can make the platform seem much more accessible. The first four are pretty typical of any change initiative: start simple, small, safe & social. This is what makes a new change initiative become a different way of doing things all the time.

Don’t drink the informal learning snake oil

Jay Cross

CBT Systems told the world it was being reincarnated as SmartForce, the eLearning Company. Most of them had changed nothing but their brochures and signage. Informal learning needs to be embedded in existing workflow, not heaped on top of it.). The Tragedy of eLearning.

The connected enterprise adoption curve

Harold Jarche

Mental models, behaviours and formal systems remain stubbornly resistant to change. You have the enterprise social technology and you may have even developed training programs, in conjunction with supporting collaboration aligned with the workflow. [First.]

Different Ways Nonprofits Are Using Design Thinking to Solve Problems and Achieve Impact

Beth Kanter

This is exactly why the practices of Design Thinking and Systems Theory has enjoyed such welcome from the social sector. They are speaking the language of people, and empathy, and systemic change.

Enterprise 2.0 transition

Harold Jarche

I have not seen organizations move toward a more social business model without changing management. That may mean reducing the number of managers; empowering people who are customer-facing; or significantly opening up the workflow and making it more transparent.

Is management on the table?

Harold Jarche

Managing for the future is a conceit of those in power and our institutions are based on the notion of being able to manage complex systems using mechanistic models. I have not seen organizations move toward a more social business model without changing management.

[liveblog] Ed tech hackathon

David Weinberger

”Rope Team” is a course format for Moodle that implements a unique workflow for learning a set number of topics.” ” There are roles and responsibilities, and a workflow with automation. ” “They introduce RRS: Robot Rewards System.” They introduce RRS: Robot Rewards System. The system suggests resources, better questions, etc. Is a student changing her vote often?

The differences between learning in an e-business and learning in a social business

Jane Hart

Although the advent of e-technology in the late 1990s changed businesses into e-businesses, this was essentially about automating existing business thinking and practices. E-Learning authoring tools, (social) LMS, course management system, Performance Support system.

So you (still) want to be an elearning consultant?

Harold Jarche

Working smarter in the 21st century requires the integration of learning into the workflow. Learning is the work in a constantly changing landscape, and as mentioned in the video, the next 10 years will see more change than the past 15 years, since the creation of the Web.

What Does the Training Department Do When Training Doesn’t Work?

Charles Jennings

ASTD data suggests US companies spent $164billion on employee learning and development in 2012 saying that ‘ despite a continuously changing economic environment, organizations remain committed to training and development’. Sometimes a name change has the effect of changing perceptions.

Social Learning doesn’t mean what you think it does!

Jane Hart

A new perspective is changing how we think about society, politics, interpersonal relationships, science, government and business. Values are changing. Leadership is changing. The economy is changing. Change itself is changing — it is accelerating and becoming the norm.&#. The changes we are seeing in Workplace Learning are of course just one part of the changes we are seeing in businesses as whole. It is a sea change.

Through the Workscape Looking Glass

Jay Cross

It’s your job to help the system thrive. The Workscape is a systems-eye view of the workplace. Most companies’ systems fail to get the job done. The climate for Workscapes is changing, forcing a re-think of how things are connected.

FAQ 122

digital workforce skills

Harold Jarche

PKM builds reflection into our learning and working, helping us adapt to change and new situations. The social contract that we call employment has been changing for a while. We cannot merely take creative time; it has to be part of our workflow.

Skills 124

Working Socially

Harold Jarche

Social media change the way we communicate and social media can change the way we think. There is almost nothing like it in the industrial workplace or school system to prepare us for this. What kind of changes are needed in the way we organize work?

a useful model

Harold Jarche

Systemic changes to business and education will happen. ’ but rather a new organizational learning approach, where learning is integrated into the workflow. “essentially, all models are wrong, but some are useful” – George Box.

What’s working in social business

Harold Jarche

Implementation and organizational change are lagging far behind. People may say that it’s not about the technology, but that is where a large share of the budget goes in any major change initiative. The bigger change to manage however, is getting people to work transparently.

Some thoughts from 2012

Harold Jarche

We can keep bolting on bits of informal learning to the formal training structure, or we can take a systemic approach and figure out how learning can be integrated into the workflow – 95% of the time.

Knowledge Management for Decision Memories

Harold Jarche

Several years later, the situation had changed due to improvements in technology and new research findings, and now some of the rejected compounds may have had potential for development.

New Hire Emergent Practices

Harold Jarche

Integrating staff into the workflow, culture, and team from day one (in a supportive environment). Huge learning curves, little info or help, even on how to use the timesheet system. We change clients more frequently than salaried employees change jobs.

Three Principles for Net Work

Harold Jarche

Work is changing. The nature of work is changing in our increasingly networked economy. We can also create tools, especially electronic performance support systems (EPSS) to do the work and bypass any background knowledge in order to accomplish the task.

The Best of Times, The Worst of Times: opportunities and challenges for the L&D profession

Charles Jennings

Rethink what’s gone before and adapt to change, or keep on doing what’s always been done in the hope beyond hope that it will work. The first of these choices has the potential to place L&D departments at the heart of the changes that are driving successful organisations.

Survey 118

Putting Enterprise 2.0 into Context

Andy McAfee

She makes a brilliant point: Culture will change as a result of the pervasive use of social tools. Lack of cultural change is not social business’s biggest failure. The biggest failure is the lack of workflow integration to drive culture change. Orders get filled using the ERP system, while conversations about why the order’s not getting filled happen in email, IM, a wiki, and so on.

Babies should not be thrown out with bathwater

Dave Snowden

For some years now I been distinguishing systems thinking from complexity thinking in a variety of ways. Technically I suppose I mean systems dynamics, but the two are largely conflated these days. Many modern systems could not be reduced to T-cards even in design.

Dear C-Suite: We Don’t Do Training Anymore

Dan Pontefract

HR and/or the Learning Department aren’t doing anything to change the fixed mindset of the C-Suite on the definition of learning in the first place so how could they possibly change their own views?

Future Of Work: A Flat Army Of Open Leadership via A.G. Lafley

Dan Pontefract

In an open innovation system, anything out there is fair game, even if competitors are sitting on it. If your organization doesn’t embrace tools that support dynamic exchange of knowledge and ideas, then be a catalyst for change. Flat Army? What the heck is a Flat Army?

Using Salesforce to Cultivate Donor Relationships

Beth Kanter

They felt like they worked for the system. There awer too many systems. Additionally, Salesforce’s automatic workflows allowed us to create tailored “action plans” for each fundraising opportunity.

Workforce collaboration in the network era

Harold Jarche

From a learning perspective, this is what connectivism is about: knowledge exists within systems which are accessed through people participating in activities. A trusting workplace is a learning workplace and one that can adapt faster to change.

Social Learning doesn’t mean what you think it does: PART TWO

Jane Hart

Yesterday, in my first posting on this topic, I showed how “social learning” is not just about a new training trend or about adding social media into the “blend&# or acquiring the latest Social Learning Management System, but a fundamental change in how we need to view workplace learning.

From Social Learning to Workforce Collaboration

Jane Hart

Eagle-eyed readers will have noticed that I’ve changed this blog’s title from “Learning in the Social Workplace” to “Workforce Collaboration” Why? Of course, I think training has a role to play in the workplace, but I just think that helping people learn with and from one another, in the workflow, as they do their jobs is much more relevant nowadays.

Design Elements in a Personal Learning Environment

Stephen Downes: Half an Hour

In this paper I would like to address the core design elements in the development of a personal learning architecture being developed in the National Research Council''s Learning and Performance Support Systems program. NRC''s Learning and Performance Support Systems program touches on all parts of Canada''s learning technology, but has the most direct impact on the learning management system (LMS) sector.