Systems thinking & complexity

Dave Snowden

The idea of systems and thinking systematically, about the properties of the whole being different from the parts and the dependency on interaction between system elements has been around for a long time. But general systems theory traces back to the start of the twentieth century.

How Large Systems Change

George Siemens

Proclamations of systemic change, particularly in higher education, are more hype than reality. In spite of growing enrolments and expansion of higher education systems worldwide, a small number of folks, generally untethered from reality, are proclaiming higher education as a system in demise. While there is some pressure, most pronounced in the US, for change to the big residential model of higher education, globally the demand is strong knowledge institutions.

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Online Systems for Behavior Change

Tony Karrer

I've always believe that to truly have impact on performance, we need to be experts at Behavior Change. I've written a few times over the years on aspects of solutions that ultimately drive a change in behavior that leads to performance improvement. Need to Change Behavior?

understanding systems

Harold Jarche

“We build our computer (systems) the way we build our cities: over time, without a plan, on top of ruins.” We journey in order to transport ourselves to another era or, better yet, change the rhythm of our lives.”

a triple operating system

Harold Jarche

There are advocates for a dual operating system to deal with the complexity of the networked era: one that is hierarchical and another that is networked. This trinity is not three separate operating systems. Our thinking needs to continuously change as well.

Changing thinking, changing systems

Harold Jarche

“The challenge of the coming century is to change the value system of society. Virtually all Germany’s car workers are members, and though they have the right to strike, they “hardly use it, because there is an elaborate system of conflict resolution that regularly is used to come to some sort of compromise that is acceptable to all parties,” according to Horst Mund, an IG Metall executive.

When Context Transcends Change Management

Luis Suarez

What if everything we have been told about Change Management over the course of the last few decades was all just … plain wrong? What if research keeps telling us, over and over again, how ’ most change efforts fail ’ ? Do we still think that organisations can change?

Design Principles for Complex, Unpredictable, People Oriented Systems

Irving Wladawsky-Berger

Many shared the view that incremental changes are no longer sufficient in a world that is operating in fundamentally different ways.” . But, they do not work so well when dealing with highly complex systems with fast changing, interacting components, where it is much less clear what is going on in the present, let alone how things will evolve into the future. For a simple reason: one of design’s most fundamental tasks is to help people deal with change.”.

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The rapidly changing workplace

Harold Jarche

8) So what have I learned that will help us change our own experience of work? Neither learning management systems, talent management systems, nor any business management systems are going to be useful in the complex domain.

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Grand Unified Theory of Service Design, Systems Design, and Organization Design

Adaptive Path

Jeff Sussna is an internationally-recognized systems thinker and IT expert, combining engineering expertise with an ability to bridge business, creative, and technical perspectives. The other thing is, I think a lot about the relationship between designing and operating systems and designing and operating organizations. A few years ago, I picked up Tim Brown’s book, Change by Design , and I was introduced to design thinking, and I went “Ah!

The Intersection of Systems and Network Leadership

Beth Kanter

Found when researching systems thinking. Rebecca Arno was doing some research on systems thinking, found this excellent, very friendly visual that defines systems thinking as: Looks at the big picture. Check results and changes actions if needed, getting better and better.

Big Data, Complex Systems and Quantum Mechanics

Irving Wladawsky-Berger

In thinking about this question over the last few years, I started to notice that a number of subtle, non-intuitive concepts that I learned many years ago as a physics student seem to apply to the world of big data and information-based predictions in highly complex systems. The very act of observing an object will change the object being observed. Such is also the case with organizational and sociotechnical systems whose main components are people.

Networks and Systems

Stephen Downes: Half an Hour

It''s worth parsing this into individual points, because this is (I guess) connectivism from Dron''s perspective: all of which adopt a systems view all of which recognize the distributed nature of knowledge all of which embrace the role of mediating artefacts all of which recognize that more is different all of which adopt a systems perspective all of which describe or proscribe ways to engage in this new ecology. It''s interesting that he makes the point about ''systems'' twice.

Nothing Has Changed. Everything Has Changed.

Charles Jennings

If learning professionals and learning departments don’t adapt and change, Quinn argues, they will be revealed not simply as having no clothes, but as being so out of step that they will wither and die, or be removed from the value chain. So, what are these fundamental changes?

Jay Changes Direction

Jay Cross

Sold instructional systems that taught a million bankers how to make decisions and sell bank services. My book Aha! Learn for Yourself challenges readers to consider where they’ve been in their careers and where they’re headed. I feel obligated to practice what I preach.

Cognitive Systems and Big-Data-driven Applications

Irving Wladawsky-Berger

In the first week of October I participated in a Cognitive Systems Colloquium hosted by IBM at its Thomas J. These systems will learn and interact to provide expert assistance to scientists, engineers, lawyers, and other professionals in a fraction of the time it now takes.” .

Behavior Change as Value Proposition

Adaptive Path

There's a lot of academic research around the areas of persuasive technology and design for behavior change. I refer to this wave of products and services as "Behavior Change as Value Proposition."

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The Science of Complex Systems

Irving Wladawsky-Berger

When I look back over my long, relatively eclectic career, complex systems have been a common theme in all the activities I’ve been involved in. It started in the 1960s, when I was an undergraduate and graduate student at the University of Chicago majoring in physics, - the study of complex natural systems. My main research interests were centered on large computer systems, including mainframes, supercomputers and distributed systems.

Traditional training structures are changing

Harold Jarche

The rapid pace of change is unlikely to abate in the near future. Learning management systems have become talent management or social collaboration systems as they try to increase their relevance beyond training.

How Can We Ensure that Our Complex AI Systems Do What We Want Them to Do?

Irving Wladawsky-Berger

Software-intensive systems are generally quite flexible, - able to evolve and adapt to changing product and market requirements. However, their very flexibility makes it difficult to adequately anticipate and test all the interactions between the various components of the system.

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technology, change, and us

Harold Jarche

Since the change is so fundamental and a lot of things aren’t figured out, it’s quite hard to navigate yourself within Buffer currently, since nothing feels “fixed” and ever changing these last few months.

Our education system stumbles into the future

Harold Jarche

According to a local professor, the New Brunswick education system is too centralized , but it’s not just education. First we might look at the underlying premises of the current system. In addition, the education system is in for some new competition.

OMG, its culture change time

Dave Snowden

And of course once blame has been allocated we end up with a visitation from the cultural change specialists with their tool kit of communication plans, key drivers, motivational posters, games and the like. Culture as an “…ideational system.

Systems Thinking, Safety and Risk Management

Irving Wladawsky-Berger

The roundtable gathered together a group, - consisting primarily of financial experts, with a sprinkle of technologists like me, - to explore how to best regulate financial markets in our fast changing, highly interconnected, complex, digital world. . Several participants cited the sharp rise in volume and speed of high-frequency trading over the past decade as an example of a current practice that is potentially increasing volatility and systemic risk in financial markets.

A Neural, Digital System for the Economy

Irving Wladawsky-Berger

Most everyone will agree that the world’s economy is undergoing historical structural changes , mostly caused by the digital technology revolution taking place all around us. But, I recently read one of the clearest and most elegant explanations of the changes our economy is going through in an article in McKinsey Quarterly by economist W. Dr. Arthur is external professor at the Santa Fe Institute and visiting researcher at PARC’s Intelligent Systems Lab.

Creating an architecture for change

Dave Snowden

So we use military or economic force to remove said delete, now that hasn’t worked … we need to focus on creating an infrastructure within which a fluid series of changes over time can create a resilient society build around local networked agency.

Measuring the Forces of Long Term Change

Irving Wladawsky-Berger

Intel co-founder Gordon Moore described what became known as Moore’s Law in a 1965 paper where he observed that the number of components in integrated circuits had doubled every year since their invention in 1958, and predicted that the trend would continue for at least ten years, a prediction he subsequently changed to a doubling every two years. The Foundation index has been growing at a ten percent CGR since 1993, and is the primary driver of all the other changes.

Complex Sociotechnical Systems: the Case for a New Field of Study

Irving Wladawsky-Berger

Digital technologies are enabling us to develop systems with huge numbers of interconnected components and sophisticated software that infuses them with seemingly unlimited capabilities. And, they are profoundly changing the way all organizations operate, as well as our working and personal lives. . But, we have much to learn on how to best design and operate these systems. When dealing with CSS designs, we have much to learn from biological systems.

Six thoughts on the Klout scoring changes

Ross Dawson

Today influence ratings service Klout significantly changed its rankings. Last week Klout CEO Joe Fernandez announced there would be changes , saying “a majority of users will see their scores stay the same or go up but some users will see a drop”. The reason is that, like it or not, the measurement of influence and reputation is one of the most important changes we are seeing in society. Here are a few quick thoughts on the changes: 1.

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Embracing Disruptive Change - Why Is it So Difficult?

Irving Wladawsky-Berger

One of the topics discussed was how companies generally deal with major technology and market changes, - like those that have been taking place all around us for the past few decades. Transformative change comes naturally to young companies, as it generally does to young people.

Human Learning is Not About to Change Forever

Clark Quinn

In my inbox was an announcement about a new white paper with the intriguing title Human Learning is About to Change Forever. And that’s not changing in any fundamental way in the near future. And is VR a evolutionary or revolutionary change from simulations? I don’t like surgery, and messing with my nervous system when you still don’t really understand it? No, human learning isn’t going to change forever.

7 principles of intervention in complex systems

Dave Snowden

Not to simply report what we had found, but to allow to explore the data and come up with a series of interventions that would hold out the possibility of achieving change, or through failure would allow learning to take place. I may buy this T-Shirt as its a great slogan.

Cloud and “Game Changing” Business Innovation

Irving Wladawsky-Berger

According to the report “cloud empowers six potentially game changing business enablers”: . market adaptability - rapid prototyping and innovation to quickly respond to rapidly changing market conditions; . This enabled Netflix to significantly expand their customer base without having to build and support additional data centers, as well as the cope with the large surges of capacity the video streaming puts on the system during peak times. .

“We made up these rules, and we can change them”

Harold Jarche

Simultaneously, our educational systems need to phase out teachers and curriculum and focus on everyone becoming a better learner. We made up these rules, and we can change them.

Change or die

Jay Cross's Informal Learning

This is a total phase change. Job descriptions, competency management systems, and all that legacy stuff are needless baggage. There are some companies that haven’t changed their core philosophies and management practices in 100 years and they never will. LX Briefing.

Using network perspectives to visualize changing culture and meaning

Ross Dawson

I’m a big fan of Tim Stock ‘s work, which weaves together a deep network perspective with a rich view of how culture is changing informed by semiotic analysis. I earlier shared one of his presentations in a post on how the culture of luxury is changing.

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The Web is 25 years old today – so how has it changed the way we learn?

Jane Hart

25 years ago today, on 12 March 1989, the British scientist Tim Berners-Lee wrote a proposal to develop a distributed information system for CERN, and in doing so lay down the foundation for what was to become the World Wide Web. In the ensuing 25 years there can be few people whose lives haven’t been [.]. Social learning

Continuing Education and Learning Management Systems

Tony Karrer

The value usually stays the same, but the approval code changes. One of our colleagues came to me with a particular challenge, and I'm not sure I have a good answer, nor do I know specifically how to go about finding an answer. I'm hoping that readers can weigh in on both aspects: (1) specific thoughts or suggestions on LMS products that might fit and (2) how do you get answers to questions like this?

Changing the mechanistic mindset

Harold Jarche

Without fail, in the past five years every new client I have been engaged by has specified one of two things they really wanted to see change in their organizations culture. Work is changing as we get more connected. Visualization is a powerful change agent.

Real Profitability Part II: classical System Integrators

Martijn Linssen

Still, the quest continues, and this post contains the same calculations for the classical system integrators: Accenture, Capgemini, Logica and Atos Origin. For now, I think youll just feel bad for the poor system integrators - or at least their employees? Business or Pleasure? -