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Nonprofit Social Media Mavens Are Curators of Metrics

Beth Kanter

I’ve been reading Social Media Metrics Secrets by John Lovett who is a senior partner at Web Analytics Demystified where Eric T. I first encountered Eric after I created a screencast for NTEN called “ Web Analytics Demystified for Nonprofits ” and ( wiki ).

Pick of the Month: June 2012 – Informal learning, Yammer, collab platforms, change, and keep learning

Jane Hart

How about ensuring the availability of tools like blogs, micro-blogs, wikis, discussion forums, media file creating/sharing, and profiles, and helping communities learn to use them? This is BS — unless they’ve incorporated business metrics.)” ” 4 - Change.

How to Replace Top-Down Training with Collaborative Learning (4)

Jay Cross

It’s easy to contribute to a blog or wiki. ? We looked at likely changes. Community Metrics of organizational learning Working SmarterFourth post in a series. In case you missed them, here are the first , second , and third posts. Is your organization ready?

ROI 10

Through the Workscape Looking Glass

Jay Cross

Tuning the learning environment to make systemic changes for this underserved population has fantastic upside potential, perhaps enough to get CLOs a real seat at table in the C-Suite. The climate for Workscapes is changing, forcing a re-think of how things are connected.

FAQ 122

Should Employees Be Incented to Use Social Technologies?

Dan Pontefract

Social collaboration technologies such as internal instances of blogging, micro-blogging, video sharing, discussion forums, idea sharing, wikis, and so on are all key aspects of being collaborative.

Informal Learning – the other 80%

Jay Cross

The metrics of our scale are the organization’s core objectives: Reducing time-to-performance. Innovating in the face of change. Approximately 70% of respondents want more interactions with co-workers when their work changes. It’s time to tell them that the rules have changed.

Mass Collaboration Workshop, Day Two

Stephen Downes: Half an Hour

The approach is to use network analysis technics, metrics and algorithms, and apply them to networks of knowledge artifacts. Teaching, mentoring, and learning in the games and crowdsourcing era The point of philosophy is to change things (Marx)and maybe we should be looking at what we want mass collaboration (or cooperation?) to change things to. Bryant, Forte and Buckman 2005 - role and goal changes from being on the outside to gradually becoming a core member.

Not Your Father’s ROI

Jay Cross

In an environment of continuous flow and interaction, there’s a need to consider an emerging metric: return on investment in interaction (ROII). The July issue of Chief Learning Officer is now available online.

ROI 61

Working Smarter eFieldbook $12

Jay Cross

The accelerating rate of change in business forces everyone in every organization to make a choice: learn while you work or become obsolete. The Metrics Cycle 153. Why Wiki 313. How much has eLearning changed in its dozen-year lifespan? 337.

eBook 39

The Networked NGO in Pakistan

Beth Kanter

It marked the start of a six month peer learning exchange where I, along with colleague Stephanie Rudat will work remotely with grantees as they implement an action learning project to put techniques into practice and facilitate organizational change from the inside out.

Agile instructional design

Jay Cross's Informal Learning

Agile programming has come a long way from its early incarnation as extreme programming on the first wiki. Responding to change over following a plan. Makes cost changes conspicuous. Introspection along the dimensions of commonly accepted metrics.

The Networked NGO in India

Beth Kanter

It marked the start of a six month peer learning exchange where I, along with colleague Stephanie Rudat will work remotely with grantees as they implement an action learning project to put techniques into practice and facilitate organizational change from the inside out.

Edge Perspectives with John Hagel: Mastering New Marketing Practices

John Hagel

Redefine marketing strategy These shifts have broad implications in terms of marketing strategy, branding and marketing performance metrics. Marketing practices have only modestly changed to reflect that new reality.

eLearning Conferences 2013

Tony Karrer

As always, please note that events, dates, titles, and locations may change; thus, CHECK the specific conference website. link] January 7-8, 2013 Mobile Device Security Summit: The Growing and Constantly Changing Challenge, Disneyland Hotel, Anaheim, California, USA. Clayton R.

Top 10 eLearning Predictions for 2010

Tony Karrer

You will produce a lot more as web/wiki pages instead of course pages. One possibly good side product will be that total learner hours shouldn’t be a primary metric. Time to performance and other metrics will be far more important as a result.

BlueIQ at IBM Finally Goes External!

Luis Suarez

Benefits & Metrics (With plenty of anecdotal evidence, and success stories from fellow IBMers who were facing real problems and found real solutions with social technologies). “Innovation never stops, and culture change takes time. ( Note: You see?

Social Media Planning and Evaluation for NGOs | Full Circle Associates

Nancy White

In nature, change never happens as a result of top-down, pre-conceived strategic plans, or from the mandate of any single individual or boss. Change begins as local actions spring up simultaneously in many different areas. These are examples of using quantitative metrics.

Is “Ambient Data” from Social Media Channels Useful for Funders?

Beth Kanter

Also, check out Lucy’s Digital Civil Society wiki for examples of open data used for the social good. Argues for engaging in adaptive strategy given the data rich and rapidly changing environment for solving complex social problems.

Social Networking: The Benefits Outweigh the Constraints

Nigel Paine

There are more and more pieces of software that let you build, Facebook, Twitter, blogs and wikis inside your intranet. And it works for me too: Change which creates a new dimension of performance. Like it or not, if you are in the learning space you are a change agent. You change individuals who change other individuals, who change companies. And you organise change in order to build better individual, team and corporate performance.

Connectivism & Connected Knowledge

Jay Cross

Did we change the world? What’s more, the content lives on in the wiki and related spots around the net.

ROI 2

Quick Wins

Tony Karrer

That strategy is the long pole in the tent - it is the metric that we can measure our actions against. I think Mark missed the bigger barriers of Changing Knowledge Worker Attitudes and the work literacy gap. Just saw a post by Mark Oehlert - Danger of Quick Wins. I had to post because, I think that Mark missed the mark (sorry couldn't resist). Here's the gist of his thinking: As I become more and more convinced that implementing next-gen/Web 2.0

FAQ 2

Networked Capacity Building: Finish Line Grantees Social Media Training

Beth Kanter

Along with Ed Walz, myself, and Liane, we spent a lot of time at the beginning mapping out program level outs and used a modified theory of change process. This prevents getting to tactical too quickly and places results in a larger context. Learning and Metrics.

Hot Topics in Training

Tony Karrer

Some of the mildly interesting results: blog still didn't appear in a topic line, nor did social - but were discussed in several sessions wiki finally appeared in two talks - about a year later than one would have thought strategy / strategic and performance are back as topics after dropping way down in 2006 surprisingly trainer is also back, you would think in the age of eLearning 1.0,

ROI 2

New Technology Supporting Informal Learning

Stephen Downes: Half an Hour

Caine & Caine, 1997) Today's environment is variable, which means situations - and hence, fact - change fluidly. An understanding of such things as the financial system or global climate change requires a subtle and ever-changing perspective on the discipline. Second, learners themselves are changing. It has even been suggested that our interactions with modern communication technologies change the way we think. Understanding Why Education Must Change.

Quick Wins

Clark Quinn

That strategy is the long pole in the tent - it is the metric that we can measure our actions against. I think Mark missed the bigger barriers of Changing Knowledge Worker Attitudes and the work literacy gap. Just saw a post by Mark Oehlert - Danger of Quick Wins. I had to post because, I think that Mark missed the mark (sorry couldn't resist). Here's the gist of his thinking: As I become more and more convinced that implementing next-gen/Web 2.0

FAQ 2

From Outputs To Outcomes: Part 5: Measuring Customer Delight in Real Time: Social Media

Steve Denning

Social media has changed everything. That has changed the rules of business forever.” The lesson was that the world had changed. As Charlene Li points out in her insightful book, Open Leadership , “having a common metric across the company provides not only a unified view but also a way to make consistent tradeoffs.” (p. Image via CrunchBase.

2008 2009

Tony Karrer

It's always interesting to look back at the past year - 2008, think about what has changed for me during the year, and think about what that means for the next year - 2009. Wiki + SCORM + Add-ins will become more common for easy authoring.

First Time Visitor Guide

Tony Karrer

Presentation - ISPI Los Angeles Introduction to Wikis, Blogs, Social Bookmarking, Social Networking and RSS Practical Suggestions: Web 2.0 Time Spent on Blogging Risk of Identity Theft Due to Social Networking and Blogging Learning and Networking with a Blog (Deleted Scenes) eLearning Trends eLearning Trends Ten Predictions for eLearning 2008 Disruptive Changes in Learning Incredibly Cool!

Increasing “Jointness” and Reducing Duplication in DoD Intelligence

Martijn Linssen

This trend ignores the democratizing and crowdsourcing trends of the Internet which are changing the world of personal electronics, software development, consumer spending, content delivery and creation. The underlying message in the press was “if the IC can use a wiki, so can our company.”

Top 100 eLearning Items

Tony Karrer

Introducing The Conversation Prism eLearning Trends 2007 and 2008 TechCrunch White Label Social Networking Platforms Chart How to Insert YouTube Videos in PowerPoint Presentations LinkedIn Tips and Tweaks: Do More with your LinkedIn Account Introduction to Wikis, Blogs, Social Bookmarking, Social Networking and RSS Corporate Policies on Web 2.0 Using eLearning Learning , I thought it would be interesting to go look what it thinks are some of the top items of all time.

RFP 2

Ignoring Informal

Clark Quinn

A group responsible for technical training (and they’re an engineering organization) recognized that they weren’t able to keep up with the increasing quantity and quality of changes that were coming. They put up a wiki, and first maintained it internally, and then gradually devolved some of the responsibility out to their ‘customers’ The point is, how does that fit into the traditional paradigm?

Communities and Networks Connection Hotlists

Nancy White

Twitter: Measuring clickthrus Social Media Metrics - Laurel Papworth- Social Network Strategy , March 16, 2009. Team-based communities are about change, commitment and tasks - Library Clips , March 8, 2009. The Company as Wiki by Best Buy - Elsua , April 11, 2009.

Reflecting on the first half of 2009

Jay Cross

I’m changing my title from VP of training to VP of core capabilities. At this point in the 21st Century, the game is changing once again. Change is continuous, so learning must be continuous.??To It’s the way we adapt to change. Totally revamped jaycross.com , adding links to my viewpoints, articles, and chapters on how boosting brainpower accelerates innovation, inspires workers, and increases profits: Change. Metrics. My new car is one year old!

ROI 1

100 Conversation Topics

Tony Karrer

Topics 1, 2, 3 for LMS , LCMS , Audio , Virtual Classroom Tool , Screencast , Wiki , eLearning Game Tool , etc. How has this changed for me? How my job will have changed in five years. How staying in touch has changed for me over the past five years. How I do my work and where my work skills have changed in the last ten years. Metrics we actually track that are meaningful and useful that may be applicable to other learning professionals.

What do we mean by engagement online? | Full Circle Associates

Nancy White

Home About Full Circle Contact Resources Wiki Full Circus Full Circle Associates connections for a changing world, online and offline… Sep 08 2009 What do we mean by engagement online? Now, how does this change online?

Last Year's eLearn Magazine Predictions

Stephen Downes: Half an Hour

Continuous Events vs. Defined Courses: Why graduate learners from a course in a field that is continuing to change? The Spellings report will spur new efforts in implementing institution-wide metrics for e-learning effectiveness in higher education. Web-based tools used by individuals such as social bookmarks, RSS feeds, blogs, wikis and avatars will become more mainstream in academic and then corporate environments." Existing trends - blogs, wikis and webcasts - continued.

Co-creation

Jay Cross

Performance is what it’s all about; that deals with organizational objectives and metrics, the impact of learning, and how performance improvement is implemented. discussion groups and wikis. Time changes meaning. ( Fortune Magazine ). The Times of London calls C.K. Prahalad “the No. 1 most influential management thinker in the world.&# I wouldn’t argue. And he’s about to contribute another important idea to business.

Full Circle Associates " More on community management (part 3 or "what's in a name")

Nancy White

ROI 2

More on community management (part 3 or “what’s in a name”) | Full Circle Associates

Nancy White

ROI 2

More on community management (part 3 or “what’s in a name”) | Full Circle Associates

Nancy White

ROI 2