Packaging change

Clark Quinn

This brings a shared vocabulary and understanding of what needs to change and why. Assessment : an independent assessment of where you are in your processes, and what are the opportunities for change. Strategy Session : here the goal is to determine the path to change.

Change 163

Cognitive Edge announces training courses for 2016 – Working with Complex Problems

Dave Snowden

Techniques and exercises are run through, with recommendations of how and where to apply them, examples of their use to knowledge management, transformational change, customer and employee engagement, risk management and much more. Book now for the Early Bird discount, saving US$135.

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The UX of Money: How Interaction Design Can Help

Adaptive Path

These tactics include: Reframing scenarios to see if I’d change my mind by changing my thinking. Instead of raising auto insurance rates for bad drivers, State Farm offers discounts to good drivers. Being able to see the true cost of a credit card purchase at the point of sale — based on your own card’s APR and your payment patterns — might change your mind about dipping into credit.

Design 126

countering populism

Harold Jarche

People are afraid of the unknown, of changes,” she said. She addressed these tribes not by creating a new tribe, but by discounting the tribal perspective and focusing on the population’s common humanity instead.

Cognitive Edge announces training courses for 2016 – Cynefin and Sense-Making courses

Dave Snowden

These courses are recommended for anyone looking for innovative ways of developing their organisation, anyone dealing with complex changing problems and anyone tired of current frustrations and approaches that don’t bring anticipated results. Book now – Early Bird discount has been extended to 22nd June, with savings of up to £379. Book with Early Bird discount and save up to SGD590. Book with Early Bird discount and save up to $499. Discounts.

Course 100

Sense-making for success

Harold Jarche

Once upon a time … By the second decade of the 21st century, the nature of work had changed. Those who succeeded were able to seek and build new networks in order to make sense of the changing environment, and then share with their new peers, scattered across the globe.

70-20-10: Origin, Research, Purpose

Charles Jennings

Some people find implementing 70-20-10 brings transformational change to their corporate learning cultures. A last group discounts it claiming 70-20-10 has no research to back it up and that it provides little value because the numbers are not accurate.

Feel the Fear

John Hagel

As fear gains force, we can often move to feelings of hopelessness and passivity, a feeling that there’s nothing we can do to change things. It takes many different forms, including an accelerating pace of change where things we could rely on in our lives – values, norms, practices, etc. First, we tend to become more risk averse – we emphasize the risk of action and discount the rewards that can come from action.

Upcoming Cognitive Edge Courses in 2015

Dave Snowden

There's a change coming in the Cognitive Edge training courses. Discounts. As in previous years, there are discounts for groups attending the courses, for Early Bird bookings and discounts for network members and premium network members. Starting in 2015, the courses will be expanding with two new series of courses for practitioners and consultants.

Course 122

Extending Pixar’s Rules of Storytelling to Experience Design

Adaptive Path

So I had some fun, took some creative license, and changed a couple our words in [brackets] below to compare the rules of storytelling to the design of experiences: You gotta keep in mind what’s interesting to you as [a user], not what’s fun to do as a [designer].

Design 257

Mobile Payments - a Long, Relentless War of Attrition

Irving Wladawsky-Berger

Some gas stations offer discounts when buying gas with their app, which requires paying directly with a checking account through ACH. SmartPay , for example, offers a 10 cent discount per gallon. Apple Pay was launched in September of 2014.

The Top Ten Stories of the Year 2012

Nine Shift

Contact Tammy at info@lern.org about our 2013 special conference discounted rate. There's no question life is changing now. The year 2012 proved to be another exciting year in the history of the 21st Century.

Cognitive Biases in Times of Uncertainty

John Hagel

  In times of high uncertainty, we all have a natural tendency to magnify risk and discount reward. And time becomes much too uncertain when risk and return perceptions magnify risk and discount returns.   They lead us to further magnify risk and discount potential rewards.   Rather than magnifying risk and discounting rewards, opportunity based narratives help to make long-term rewards more tangible.

The Puzzling Economic Impact of Transformative Technologies

Irving Wladawsky-Berger

This firm might want, for example, to change its labor mix to build more software and to teach its customers to order products online instead of in person. On the margin, the (present-discounted and risk-adjusted) value of these unmeasured assets equals the costs incurred to produce them.

Reflections on the Whistler process

Dave Snowden

The final 2018 event will also be a design for theme around value and change with a more economic bent. Resilience is (in my language) surviving by adaptation and also exaptation; maintaining continuity of identity by managed change.

no time, no learning

Harold Jarche

I doubt that much of it has changed anyone’s behaviour. Yet a lot of our training programs consist of an expert presenting to ‘learners’ Do we really expect behaviour change from this? For real change, it takes a lot of conversations and a fair bit of work.

The SX Conference: Adaptive Path’s New Event Dedicated to Service Design

Adaptive Path

And we’ll look at what business leaders need to know about service design in order to change their organization to be experience driven. We’re still locking in the line-up, in the meantime, get info and register here : (use code BLOG for a 10% discount

Narrative: exploring the world

Dave Snowden

A goal is to examine ways in which change can be stimulated; entrained patterns of needless difference reduced in their ability to dehumanise human interaction. As on previous retreats we do have a few limited places for people to take on roles in support of the retreat – at a discount.

Narrative research

Dave Snowden

This one is being hosted by one of our experienced practitioners, Jochum (who co-authored an article with me on narrative) so there will be a change to see some of their projects as well. Discounts for any existing network member. There are still a few places on the narrative research seminar coming up in Amsterdam next week. We keep these small as they are designed to understand the theory of the approach, and also to engage in design of advanced applications.

70-20-10: Origin, Research, Purpose

Charles Jennings

Some people find implementing 70-20-10 brings transformational change to their corporate learning cultures. A last group discounts it claiming 70-20-10 has no research to back it up and that it provides little value because the numbers are not accurate.

The latest thinking on Cynefin and Sense-Making - new courses announced

Dave Snowden

Auckland, NZ: May 4-7 2015 - Early Bird discount runs out this week - hurry and save up to NZ$400. This day is key for anyone whose job is communicating with audiences and changing behaviours. As the first quarter of 2015 wraps up, we’re announcing the training courses for the rest of the year.

Course 134

Re-Building Trust in Our Institutions

John Hagel

As humans, we have a natural psychological tendency when confronted with fear to magnify our perception of risk and discount our perception of reward, we therefore tend to shrink our time horizons, just focusing on the present and, as a result, we tend to fall into a zero sum view of the world (it’s a win/lose proposition) and trust erodes because at the end of the day we know only one of us is going to win and the rest will lose. I wrote about the trust paradox about 8 years ago.

The Dark Side of Technology

John Hagel

  The combined impact of all of these technologies also accelerates the pace of change , making it more and more challenging for us to get to that next level of performance in a shorter and shorter period of time. It wouldn’t be so bad if the pace of change was accelerating along some completely predictable path.  I’m going to disrupt the Silicon Valley script. You know the one. 

A Gathering in Washington DC on May 12-13, 2011

Steve Denning

I am happy to announce with Seth Kahan that this tradition will continue—with some changes—on May 12-13, 2011. Books : Participants will receive a copy of The Leader’s Guide to Radical Management and Getting Change Right. Revolutionizing The World of Work.

What Is To Be Done? (Part 1)

John Hagel

  We’ll begin to be more motivated by perceived rewards and discount the perceived risks along the way.   Before we seek to change the world, we first have to find a way to change ourselves. If we’re not connecting with and nurturing our passion first and foremost, we won’t have what it takes to change a world that is deeply entrenched in outmoded institutions and practices.

United We Stand, Divided We Fall

John Hagel

Perhaps our biggest challenge is that our institutions have not yet adapted to the changing world catalyzed by new generations of technology. The key finding is that these forces have been playing out for decades and that there's a growing disconnect between the forces of change and our institutions that is leading to deteriorating business performance and increasing instability.

Measure what’s important

Jay Cross

The shift changed how owners value businesses. The change is fundamental to optimizing return on investment, but sadly many L&D managers are mired in mid-twentieth century thinking.

Is 70:20:10 valid?

Jay Cross

Learning discounted cash flow is unlike learning to counsel a troubled employee. And just as the boiling point of water changes with altitude, how people learn varies with culture, context, and the individual at hand. Successful managers learn three to four times as much from experience as from interaction with bosses, coaches, and mentors. And they learn about twice as much from those conversations as in classrooms and formal learning programs.

Making a Movement: Narratives and Creation Spaces

John Hagel

So, let’s modify the definition a bit to capture the kind of movement I have in mind: “an organized effort mobilizing a large number of independent participants in a grassroots effort to pursue a broad agenda for change.” When there’s mounting pressure to make a living and so much to see and experience outside of work, who has time to focus on a sustained program of change? Time for a change. So, let’s say we’re interested in reviving movements as engines of social change.

Groups 201

Cynefin courses in 2015 - new thinking, practical exercises and great company

Dave Snowden

Learn how to apply Cynefin for sense-making, change, and decision support. Early bird and bulk discounts are available - so bring your colleagues and book early. Cynefin, Complexity, Narrative and Sense-making in 2015. As 2014 closes with a full-to-capacity series of CSM courses in London, we’re delighted to announce the first Cynefin and Sense-Making courses of 2015. We start the year with courses in Zurich, Auckalnd and London.

The Big Shift in Strategy - Part 2

John Hagel

  In that blog post, I made the case that strategies of terrain are increasingly dangerous in times of accelerating change, but I left you hanging in terms of what strategies of trajectory might look like.   Here’s the paradox: strategies of trajectory become more and more essential in times of rapid change and uncertainty, while at the same time becoming more and more difficult.  Learning In a time of accelerating change, learning is essential to success.

Announcing the first SenseMaker®-specific courses - sign up now!

Dave Snowden

Here’s where that changes. Course cost is USD800, with discounts for network members, premium members and Early Bird bookings. Course cost is USD1,500, with discounts for network members, premium members and Early Bird bookings. As a friend of Cognitive Edge, you may have attended courses, read the blogs and used the techniques - but wondered about how to take the next step to actual implementation of SenseMaker® with clients or in-house.

Course 133

Cynefin for strategy: new seminars

Dave Snowden

So I have changed the complexity seminar to focus on a walk through of a generic approach to strategy based on complexity thinking. I've been working over the last three months on a new approach to strategy using the Cynefin framework.

The role of the Enterprise Learning Community Manager #elcm

Jane Hart

Contributors to the (social) design phase will be entitled to a discount on the workshop fee! _. *I

cooperation, measurement, security and more

Harold Jarche

The pervasive forces of technical change or international trade do not necessarily polarise or upgrade occupational structures: different policies and contexts can significantly alter their effect.

Re-Building Trust in Our Institutions

John Hagel

As humans, we have a natural psychological tendency when confronted with fear to magnify our perception of risk and discount our perception of reward, we therefore tend to shrink our time horizons, just focusing on the present and, as a result, we tend to fall into a zero sum view of the world (it’s a win/lose proposition) and trust erodes because at the end of the day we know only one of us is going to win and the rest will lose. I wrote about the trust paradox about 8 years ago.

New training - March early bird

Dave Snowden

So those of you trying to sell the ideas to you boss - this is the change to get her or him along. We have created a special early bird discount for people booking this month, so take advantage of it!

Successful Leadership Development

Nigel Paine

And success is defined by permanent behavioural change in organisations and individuals that is consistent across the organisation. It is hard to deliver successful change in leadership practice without the active participation of the relevant line managers. Individual change occurs when both the Group and the Organisation are involved. For a 20% discount and free postage.

All Social is Learning | Organizational Knowledge Design

Martijn Linssen

So the world is changing. The feedback we receive from the tire that needs changing at night in the rain is powerful, but nothing compared to the feedback we receive around a dinner table or during a seminar Q&A.

Design 249

Latest data: Retailers shift to social media and online

Ross Dawson

17% use social media to publicize special offers or discounts. - It’s probably fair to say that something in the order of half the retail industry is trying to significantly change how they operate, and half continues to do what they have been doing and hope challenges such as online retailing will go away. I am at a media briefiing by cloud-based ERP provider NetSuite at the very nice Quay restaurant in Sydney.

Data 186

2014 Education + Sydney ALERT

Dave Snowden

I regret that period a bit, not because the course was not well run but (i) it meant I didn't know everyone we had trained any more and (ii) the content was not changed/renewed/re-thought. There are discounts if you have been before and want an update as well as for bulk bookings.

Leadership Programmes That Work

Nigel Paine

There must be consequences for non-participation, and not making the required changes. For a 20% discount and free postage. please order from Kogan Page (www.koganpage.com) adding the discount code: FRIENDSOFNIGEL at checkout. Leadership development has to be profound and inclusive and reach deeply into the workforce. It is clearer than ever, now, that what leaders do is seen by everyone. This means that good leaders can build great organizations.

Missing In Action (Again!): The Customer

Steve Denning

Don’t delay: the early bird discount ends March 31. I wrote yesterday about the wonderful work of Gallup in documenting the global problem of the disengaged workforce. The extent of the problem varies from country to country, but it is present everywhere.