Project Aha!

Jay Cross

I’m investigating what it takes for a learner to become self-sufficient, to both learn and design learning experiences. They contain studies of learning from the frameworks of design, teaching, networks, tech, brain science, and positive psychology. Instructional design?

Designing outside your comfort zone

Adaptive Path

That’s what we tell ourselves because as designers we often rely on tried and tested tools, methods and standards to help us arrive at a solution that should work. So as this project was getting underway, I was thinking to myself that I’ve lived a pretty comfortable life.

Design 117

Trending Sources

Grand Unified Theory of Service Design, Systems Design, and Organization Design

Adaptive Path

I sat down with Jeff to pick his brain on putting the ‘service design’ in software-as-a-service. One is that I specialize in helping IT organizations and digital businesses bring together agile, DevOps, and design thinking in order to adopt new methodologies and be able to deliver more continuous value, so I’m really interested in the relationship between design and engineering and design and IT in particular. Very often, DevOps and design never speak.

Birgit Mager and the Evolution of Service Design

Adaptive Path

Birgit Mager has watched service design evolve since the mid-nineties, and has been hugely influential in its development. She holds the first service design professorship at the University of Applied Sciences, Cologne, Germany, is the President and Co-Founder of the International Service Design Network , and Editor-in-Chief of Touchpoint , the International Journal of Service Design. Ayla Newhouse [AN]: How did you arrive at service design as your path?

Service Design Soft Skill Builder: Empathy

Adaptive Path

We, the design community, talk (and write and speak) a lot about empathy. Some, at the extremes, position human-centered designers as Platonic figures releasing stakeholders from the shadows of opinion and faceless analytics into the reality of human emotions, needs, and desires.

Skills 116

How Autism can Influence Design: In conversation with Steve Silberman

Adaptive Path

The book, a sweeping history of autism in both science and society, contains some powerful implications about designing for human cognition and what “normal” really means. What do you think is the future of neurodiversity in design, and in the workplace?

Design 124

Behavior Change as Value Proposition

Adaptive Path

There's a lot of academic research around the areas of persuasive technology and design for behavior change. We can see lots of examples of products that don't utilize data that are designed to influence behavior. It's a good example of persuasive design.

Change 116

The Designer’s Toolbox

Jay Cross

Most of the three dozen people convened by the irrepressible Aaron Silvers for a recent retreat in Sedona, Arizona, would say they’re designers, but not instructional designers. Learner Experience Design. I’m throwing the design tools at the dilemma.

UX Week 2014 Keynote Josh Clark on the Future of Digital Product Design

Adaptive Path

Josh is the author of the book Tapworthy: Designing Great iPhone Apps, and frequently gives workshops and talks at conferences around the world. In this interview, Josh and I talk about the current trends in digital product design, and where those trends might be heading.

Changing the world of work

Harold Jarche

Change Agents Worldwide has just released its first ebook featuring 21 views on the future of work. We believe change is coming fast to the enterprise. Setting out to “change the world of work” is an ambitious goal.

Change 108

Service Design Soft Skill Builder: Empathy

Adaptive Path

We, the design community, talk (and write and speak) a lot about empathy. Some, at the extremes, position human-centered designers as Platonic figures releasing stakeholders from the shadows of opinion and faceless analytics into the reality of human emotions, needs, and desires.

Design 116

How to Design Experiences the Adaptive Path Way! (Or Not.)

Adaptive Path

It’s a conversation I’ve had many times with fellow designers over the years. In the course of a given year, an experience designer may have the opportunity to take on as many as half a dozen discrete projects—if they’re lucky.

Tips 136

Designing Professional Development for the Distracted Learner

Beth Kanter

Bersin by Deloitte’s infographic “ Meet the Modern Learner ” is an excellent summary of the challenges facing trainers who need to design and deliver professional development for nonprofit professionals. From a design perspective, one takeaway is to create micro learning opportunities.

Online Systems for Behavior Change

Tony Karrer

I've always believe that to truly have impact on performance, we need to be experts at Behavior Change. I've written a few times over the years on aspects of solutions that ultimately drive a change in behavior that leads to performance improvement. Need to Change Behavior?

Designing the welcome experience for GLIDE services

Adaptive Path

We saw offices with sinks and showers that hinted at their original residential purpose, and several floors of long, narrow corridors and rooms with makeshift signage that often had to change according to the time-of-day when it would be used for other purposes. Written by Helen Kim.

Global Pulse HunchWorks Project: Week 3 Challenge

Adaptive Path

As a hunch changes over time, how is that reflected in the interface? All the thinking and output generated in this project will be publicly available and Creative Commons licensed, and you can provide your submitted designs under a Attribution, Share Alike (CC-BY SA) license.

Global Pulse HunchWorks Project: Week 3 Challenge

Adaptive Path

As a hunch changes over time, how is that reflected in the interface? All the thinking and output generated in this project will be publicly available and Creative Commons licensed, and you can provide your submitted designs under a Attribution, Share Alike (CC-BY SA) license.

Design Elements in a Personal Learning Environment

Stephen Downes: Half an Hour

In this paper I would like to address the core design elements in the development of a personal learning architecture being developed in the National Research Council''s Learning and Performance Support Systems program. The NRC-designed MOOC differs significantly from traditional courses. Additionally, the same platform was used to deliver a course called Personal Learning Environments, Networks and Knowledge (PLENK) in 2010, as well as the 30-week course on Change.

Different Ways Nonprofits Are Using Design Thinking to Solve Problems and Achieve Impact

Beth Kanter

Note from Beth: Several years ago, I was got trained in design thinking facilitation methods using Luma and have incorporated these techniques into my consulting and training practice. Different Ways Nonprofits Are Using Design Thinking to Solve Problems and Achieve Impact.

Intervention Design: Overcoming Stiff Resistance to a New, Disruptive Innovation

Irving Wladawsky-Berger

The September issue of the Harvard Business Review features a spotlight on The Evolution of Design Thinking. Last week I discussed this expanded view of design thinking based on one of the articles, - Design Thinking Comes of Age.

UX Week Keynote Speaker Ken Jennings on Maps and Design

Adaptive Path

In this interview, I talk with Ken about the connections between the ideas in his book and the concerns of designers, and get a preview of what he’ll be talking about in his keynote at UX Week 2014 in San Francisco this September. But that’s all changed utterly with digital maps.

Design Principles for Complex, Unpredictable, People Oriented Systems

Irving Wladawsky-Berger

Many shared the view that incremental changes are no longer sufficient in a world that is operating in fundamentally different ways.” . Over the past several years, we have seen a rising emphasis on design, creativity and holistic thinking in business to help us deal with an increasingly volatile, unpredictable complex world. What then do we mean by bringing seemingly soft topics like design and creativity to business and why is it so important in today’s world?

System 109

Measuring the Forces of Long Term Change

Irving Wladawsky-Berger

Intel co-founder Gordon Moore described what became known as Moore’s Law in a 1965 paper where he observed that the number of components in integrated circuits had doubled every year since their invention in 1958, and predicted that the trend would continue for at least ten years, a prediction he subsequently changed to a doubling every two years. This is the task undertaken by Deloitte’s Center for the Edge in its ambitious Shift Index project.

Mark Jones on the Pros and Cons of External Service Design Consultancies vs. In-house Teams

Adaptive Path

More and more companies are exploring service design with external consultancies or by building in-house teams. In the past couple years, as we’ve seen many design firms (including Adaptive Path) get acquired by large companies, it feels especially timely to reflect on the different advantages of internal versus external design groups and the types of work each is best suited for. Are you more interested in building a culture of design and human-centeredness?

Changing the mechanistic mindset

Harold Jarche

Without fail, in the past five years every new client I have been engaged by has specified one of two things they really wanted to see change in their organizations culture. Work is changing as we get more connected. Visualization is a powerful change agent.

A Conversation with Jason Kunesh: And You Think Your Projects Are Politically Charged!

Adaptive Path

You designed the systems that enabled the Get Out the Vote effort that essentially put the Obama Campaign over the top. So, I wanted to hear about the Dashboard project that you and your team worked on, if you’d like to share a little about that. How far out did you design?

Creating A Global Network of Capacity Builders for Social Change

Beth Kanter

” This would be a network or community of practice that freely shares and learns from one another about training and capacity building that is participatory , peer-learning , networked , makes use of design thinking , openly shared and a prelude to collective action.

A Conversation with Jason Kunesh: And You Think Your Projects Are Politically Charged!

Adaptive Path

You designed the systems that enabled the Get Out the Vote effort that essentially put the Obama Campaign over the top. Actually what happened was, I went to a local VC called Sandbox to talk to, what I thought was, a startup about the role of design, how it can be a differentiator, and the importance of a design cofounder. So, I wanted to hear about the Dashboard project that you and your team worked on, if you’d like to share a little about that.

If you want to foster change, stay out of training

Harold Jarche

I wrote another paper for my client that I assumed was delivered to the military, and that was the end of my part of the project. Nothing had changed. The key lesson in my mind, is that good training analysis and design, in the larger scheme of things, does not matter.

1 new edition, 1 cool project, 52 free books | Daniel Pink

Dan Pink

Pink is the author of four provocative bestselling books about the changing world of work. Design (52). Design (52). Dan Pink. Contact. Follow Dan on Twitter. About Dan. Speaking Engagements. Video. Articles. Office Hours. Drive. A Whole New Mind. Johnny Bunko. Daniel H.

Buy 24

A Conversation with Brenda Laurel: It’s Not Enough to Change the Light Bulbs

Adaptive Path

Julia Moisand Egea: My name is Julia and I work with Adaptive Path as an Experience Designer. I've been following and loving your work for a while, in particular Purple Moon, Design Research and most recently Gaian IxD. Santa Cruz on a large-scale project.

Marc Newson at Sydney Design Excellence Forum: the design process is always the same

Ross Dawson

I’m at Sydney Town Hall, where iconic Australian designer Marc Newson is speaking at the City of Sydney’s Design Excellence Forum. Marc has had a powerful impact on many facets of design. He is Royal Designer for Industry in the UK. Other things change.

Using Design Thinking for A Foundation’s Investment Strategy

Beth Kanter

Grantees, Experts, and Partners at the end of the Brainerd Foundation’s 21st Century Advocacy Design Lab. What if they used a design thinking process to not only get feedback from grantees but as a way to develop a more agile way of working?

4 Lessons on Building Games for Change

Beth Kanter

I’ve been following the Games for Change Festival since 2005 and now that more nonprofits are incorporating gaming strategies in their marketing approaches, this article share some valuable insights. 4 Lessons on Building Games for Change – Guest Post by Josh Spiro.

The Happy Healthy Social Change Activist: Passion for a Cause without Burnout

Beth Kanter

Since the theme this year was “Change Making,” I taught a workshop on self-care for change makers based on my forthcoming book, The Happy Healthy Nonprofit , co-authored with Aliza Sherman. Happy Healthy Nonprofit Tips Training Design

The Awesomeness Factor: Cameron Gray on Agile and UX

Adaptive Path

As a design process freak, I jumped at the chance to interview Cameron and ask him about the way he is integrating UX in Mindflash’s Agile development methodology. What have you changed to the way that team is managed? What do you want to change next? As for the future, our process is fairly mature at this point so I am really not looking to make any radical changes. We have found some challenges in building new projects using an Agile process.

How To Think Like An Instructional Designer for Your Nonprofit Trainings

Beth Kanter

I’ll be sharing my best tips and secrets for designing and delivering training for nonprofit professionals that get results. So, expect to see regular reflections on good instructional design and delivery for any topic, but especially digital technology and social media related. Design.

The Talent Development Pipeline: Putting People First in Social Change Organizations

Beth Kanter

This book is one of the central resources for the emerging leadership development project I’m currently working on. I’m working on a peer learning project for emerging leaders, but the participants also include the emerging leader’s mentor, taking a cross-generational approach.

Markets for Good Post: Design A Better Dashboard

Beth Kanter

” How Human-Centered Design Methods Can Help You Design A Better Dashboard. Dashboard design is more than simply clarifying outcomes and key metrics. Dashboard design should also inspire buy-in and continuous improvement by using “ human centered design ” methods.

International Organizations and Social Media: News, Engagement, and Social Data for Policy Change

Beth Kanter

This increased ubiquity may result in some changes to the specific demographic bases of individual platforms, but even if people’s habits are changing, it appears that people are moving from one social platform to another, rather than deserting social media in its entirety.

News 36