Culture 7 of 7: Completion
DECEMBER 24, 2018
I’ve signalled the twist over the last couple of posts but to make it explicit: the object of any change programme is to ensure that there never needs to be another one. In effect the programme should not complete per se, but instead shift to continuous micro-changes and short cycle feedback loops that characterise a complex eco-system. Changes to the system involve mapping and changing constraints, ideally experimentally with rapid amplification of success and dampening of failure.