Measuring Culture Change

Clark Quinn

Someone recently asked how you would go about measuring culture change, and I thought it’s an interesting question. A learning culture is optimal for organizational innovation and agility, and it’s likely that not all elements are already in place. So it’s plausible that you’d want to change, and if you do, you’d like to know how it’s going. Say, for instance, one desirable outcome of a learning culture would be, well, learning!

The Puzzling Personal Productivity Paradox

Irving Wladawsky-Berger

Yet, despite these impressive advances, for most of this period economies around the world have been stuck in an era of slow productivity growth. While technologies may advance rapidly, humans and institutions change slowly. What accounts for this personal productivity paradox?

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Signifying change

Clark Quinn

There is now quite a bit available about signifying change with ritual. Every culture has had its origin story, and typically stories that explain the earth, the sky, and more. And, to be clear, here I’m talking secular change.). Signifying change is an important component.

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Penultimate: forget cultural change

Dave Snowden

Yesterday I argued that compatible but different cultures had more resilient than a "common culture". Having tackled one of the shibboleths of OD and HR practice I thought I would move onto another namely cultural change.

Robocalypse Now? Technology, Productivity and Employment

Irving Wladawsky-Berger

His presentation was based on a paper co-written with Utrecht University economist Anna Salomons. “Is productivity growth inimical to employment?,” But things can change,” said a 2014 Economist article. What’s the impact of productivity growth on employment at the industry level?

The Productivity Paradox: Digital Abundance and Scarce Genius

Irving Wladawsky-Berger

Despite the relentless advances of digital technologies, productivity growth has been declining over the past decade. Demographic change , namely, the declining population and labor force growth around the world, is another potential cause for slow economic growth.

The Productivity Puzzle

Irving Wladawsky-Berger

Economic growth has two main components, productivity growth and the growth of the labor force. I ncreasing productivity is thus more crucial than ever to promote economic growth. From 1987 to 2004 US labor productivity grew at a 2.1% The Difficulty of Measuring Productivity.

Culture 7 of 7: Completion

Dave Snowden

I’ve signalled the twist over the last couple of posts but to make it explicit: the object of any change programme is to ensure that there never needs to be another one. Fractal change is achieved by the engaging question How do we create more stories like these and fewer stories like this.

Apparently, Organizational Culture is Crap

Dan Pontefract

The one thing we can be assured of until humans safely land and colonize Mars is “ organizational culture ” will continue to be a topic of conversation. ” That sounds like a pretty good starting point of organizational culture to me. yes, through its culture).

Cloud, Services and the Transformation of Production

Irving Wladawsky-Berger

It will undoubtedly transform the information technology (IT) industry, but it will also profoundly change the way people work and companies operate. What do we mean by the production of services ? Production includes both manufacturing and ICT-enabled services.

What’s Needed First? Culture Change or Enterprise 2.0 Adoption

Dan Pontefract

Do we first require an organizational culture adaptation prior to any meaningful Enterprise 2.0 tools need to become so simplistic, easy to use and of course generally available to an organization before a culture can be considered connected, flat and more collaborative?

The New Era of Smart, Connected Products

Irving Wladawsky-Berger

Others argue that while the nature of innovation is definitely changing as we evolve and adapt to an information-based digital economy, it’s impact is no less transformative. IT is now an integral part of the products themselves. Should the company change its business model?;

AI and the Productivity Paradox

Irving Wladawsky-Berger

But, at the same time, productivity growth has significantly declined over the past decade, and income has continued to stagnate for the majority of Americans. This puzzling contradiction is addressed in Artificial Intelligences and the Modern Productivity Paradox , a working paper recently published by the National Bureau of Economic Research (NBER). Economists have proposed competing explanations for declining productivity growth and so far have failed to reach a consensus.” .

How is the culture of luxury changing?

Ross Dawson

Tim Stock of scenarioDNA has created an excellent presentation on the Culture of Luxury, shown here. The Culture of Luxury 2011 (Brand Packaging). Coming out of a major financial crisis and possibly into another one, these attributes change.

Leadership in a Changing World

Irving Wladawsky-Berger

What are the critical competencies needed to lead in our fast-changing business environment? The key challenge confronting CEOs, - and senior executives in general, - is the relentless pace of change. But, w hile speed is the major dimension of change, it’s not the only one.

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Using network perspectives to visualize changing culture and meaning

Ross Dawson

I’m a big fan of Tim Stock ‘s work, which weaves together a deep network perspective with a rich view of how culture is changing informed by semiotic analysis. I earlier shared one of his presentations in a post on how the culture of luxury is changing.

The Challenges of Automation in a Fast Changing Economy

Irving Wladawsky-Berger

Because automation occurs at the task level, it often changes jobs partially rather than eliminates them, though in limited cases, technology can automate an entire job.”. However, many workers will see their jobs change, as future jobs will require different skills.

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Lessons In Culture From United Airlines

Dan Pontefract

Specifically, I wanted to know if she felt their new CEO, Oscar Muñoz, would bring any change to the company, its culture and its operating practices. “Oh It is an average experience, both of its product and its service. Culture employee engagement engagement United Airlines

Game-Changing Basic Research: Benefits and Challenges

Irving Wladawsky-Berger

Over time, the innovations moved from the research labs to product development, and from there to the marketplace. But, technology and market environments have drastically changed in the intervening years. Productivity needs to increase by at least 50 percent.” .

Creating an architecture for change

Dave Snowden

That said the essence of his argument is what I started to say over sixteen years ago, namely that top down intervention to achieve a desired future state is not only undesirable it is a priori problematic at least, counter productive at worst.

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Automation and the Changing Demand for Workforce Skills

Irving Wladawsky-Berger

The first report , published in November, 2015, explored whether we can look forward to vast improvements in productivity and quality of life, or whether automation will mostly threaten jobs, disrupt organizations, and strain the social fabric.

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Human Capital and the Changing Nature of Work

Irving Wladawsky-Berger

But on balance, such fears appear to be unfounded, noted the World Bank in a comprehensive recent report on The Changing Nature of Work. That’s a mistake, because neglecting investments in human capital can dramatically weaken a country’s competitiveness in a rapidly changing world, one in which economies need ever-increasing amounts of talent to sustain growth.” . How is the Nature of Work Changing? People have long feared that machines are coming for our jobs.

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Services, Production and Clouds

Irving Wladawsky-Berger

This is profoundly changing the nature of business and just about all other institutions in society, as they increasingly turn to IT-based services to add value to their offerings. So, like many others, I have discussed services and their attributes in contrast to what they are not - physical products that are generally manufactured in factories. As these examples illustrate, the historical distinction between product and services is now blurring.

IT, Productivity and Organizational Capital

Irving Wladawsky-Berger

But, to achieve long term economic growth, as well as gains in our standard of living , the US must also focus on innovation and productivity growth. US labor productivity - “the amount of goods and services that a laborer produces in a given amount of time” - grew at only 1.5% This period of slow productivity coincided with the rapid growth in the use of computers in business, giving rise to the Solow. invest in corporate culture.

Internet culture

Jay Cross's Informal Learning

In a knowledge era, workers are the means of production. Encourage bottom-up peer production. Drive changes with feedback from learners themselves. Now that products are intangible, productivity knows no limits.

Nordic leadership in times of extreme change

Harold Jarche

We can learn from the past and the authors of Return of the Vikings: Nordic Leadership in Times of Extreme Change , provide us with a compass to see our way into an unknown future. The book is about leadership in times of extreme change. Return of the Vikings.

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Change or die

Jay Cross's Informal Learning

This is a total phase change. There are some companies that haven’t changed their core philosophies and management practices in 100 years and they never will. There are others that are hiring new kinds of leaders, and they are changing in a big way. Change Informal Learning

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Embracing Disruptive Change - Why Is it So Difficult?

Irving Wladawsky-Berger

One of the topics discussed was how companies generally deal with major technology and market changes, - like those that have been taking place all around us for the past few decades. Transformative change comes naturally to young companies, as it generally does to young people.

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Data Science and the Changing Nature of Research and Innovation

Irving Wladawsky-Berger

Establishing productive collaborations between academia and industry has been difficult. Organizational structures and cultural attitudes are not keeping up with changing realities. But, it all started to change over the past 20 - 25 years.

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Did Zappos Just Ruin Their Culture Or Is It A Brilliant Org Redesign?

Dan Pontefract

In a word, it’s all about “ culture.” Their collaborative mindset is infectious, one that encourages everyone to scale the culture. It’s an act of recognition, but it’s the opportunity for all Zappos employees to scale the culture.

Technology, Media and Culture - the Best of Times or the Worst of Times?

Irving Wladawsky-Berger

USC’s Annenberg Innovation Lab (AIL) was founded in 2010 to study the transformational impact of technology on culture and on the media industries. But, he also notes that these changes are hitting the media industries particularly hard.

How to Create a Fun Company Culture During Times of Volatility


During times of crisis, either on a community or global level, it can be helpful for employers to create a fun company culture for their staff. This is especially important as workers navigate the stress and changes brought on by COVID-19.

The True Value of a Good Education: Adaptability to a Changing Environment

Irving Wladawsky-Berger

In his 1945 seminal report, Science The Endless Frontier , presidential science advisor Vannevar Bush laid out the blueprint for R&D in post-war America: “New knowledge can be obtained only through basic scientific research” conducted in universities and research labs, which is then applied to develop new products by the private sector and new and improved weapons by the defense sector. Education and Talent Future of Work Political Issues Society and Culture

Measuring the Forces of Long Term Change

Irving Wladawsky-Berger

Intel co-founder Gordon Moore described what became known as Moore’s Law in a 1965 paper where he observed that the number of components in integrated circuits had doubled every year since their invention in 1958, and predicted that the trend would continue for at least ten years, a prediction he subsequently changed to a doubling every two years. The Foundation index has been growing at a ten percent CGR since 1993, and is the primary driver of all the other changes.

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Governance and Pragmatism: Moving Beyond “The Culture of No”

Irving Wladawsky-Berger

But, if not properly managed, the system of checks-and-balances can lead to a business that is overly bureaucratic, slow to react to marketplace changes, and unable to keep up with faster moving competitors. Inside IBM's Historic Turnaround ,” former IBM Chairman and CEO Lou Gerstner wrote about the bureaucratic culture that contributed greatly to the near-death experience IBM went through in the early 1990s. Lou called it A Culture of “No.”. “I

Reflections on Innovation, Productivity and Job Creation

Irving Wladawsky-Berger

I have also been thinking a lot about the impact of these innovations on the productivity of the service sector of the economy in general, and in particular, on the kinds of jobs that we can expect to be created over the next decades to replace those jobs that might decline or disappear as a result of such productivity improvements. Although there are numerous technological innovations that have improved the productivity of services over the past century (e.g.,

Reviewing "A New Culture of Learning"

John Hagel

  How will they ever learn enough to keep up with the accelerating pace of change?   My colleague and friend, John Seely Brown, has just come out with “A New Culture of Learning: Cultivating the Imagination for a World of Constant Change” , co-authored with Doug Thomas, a professor at the University of Southern California.  Doug and JSB make the case that the acceleration and expansion of change requires us to adopt learning models.

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Is Your Company Culture Linked to Social Learning Success?

Dan Pontefract

A wonderful article was recently posted by Marcia Conner and Steve LeBlanc over at Fast Company entitled “ Where Social Learning Thrives “ The entire piece purports that a fun, productive and consistent culture will help ensure social learning takes flight.

Does Your Nonprofit Suffer from a Culture of Sitting? How To Change It

Beth Kanter

On February 12th, I’ll be presenting on a FREE Guidestar Webinar on healthy and productive meetings and talking about walking meetings (register here ). There is much research out there about why sitting at work is downright dangerous for your health. A Walking Culture at Work.

Open Spaces, Open Minds Redux (An Open 2.0 Culture)

Dan Pontefract

Clearly, some of this territoriality results from fear – of thieves, burglars and more, but the symbolic aspects of these changes may indicate not merely closing off properties but as (John) Updike suggests, a closing of minds. Our organizations need to embrace the open culture, Enterprise 2.0,

Dispositions of Productive Inquiry

Clark Quinn

In my last post , I referenced John Seely Brown’s mention of dispositions, and I think it’s worthwhile to try to represent and discuss his point here, as it’s relevant to social learning, organizational culture, and success, topics I’ve mentioned in the past. I believe there’s something fundamental here, but am also left a bit dissatisfied, as there’s no obvious prescription, and I’m impatient to change the world.

It’s Culture, Leadership and E2.0 … or fail

Dan Pontefract

Over the last several months, at the job that actually pays me, I’ve been on somewhat of a soapbox speaking, writing, blogging, yammering about the link between culture, leadership philosophy and Enterprise 2.0 Social computing inside of the enterprise is changing the game.

The Changing Nature of Globalization in Our Hyperconnected, Knowledge-Intensive Economy

Irving Wladawsky-Berger

To illustrate the incredibly fast pace of change, Friedman noted that in the short time-span since World is Flat was published, we were already transitioning from a connected to an increasingly hyperconnected world.

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