Measuring Culture Change

Clark Quinn

Someone recently asked how you would go about measuring culture change, and I thought it’s an interesting question. A learning culture is optimal for organizational innovation and agility, and it’s likely that not all elements are already in place. So it’s plausible that you’d want to change, and if you do, you’d like to know how it’s going. Say, for instance, one desirable outcome of a learning culture would be, well, learning!

Signifying change

Clark Quinn

There is now quite a bit available about signifying change with ritual. Every culture has had its origin story, and typically stories that explain the earth, the sky, and more. And, to be clear, here I’m talking secular change.). Signifying change is an important component.

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The Puzzling Personal Productivity Paradox

Irving Wladawsky-Berger

Yet, despite these impressive advances, for most of this period economies around the world have been stuck in an era of slow productivity growth. Opinions abound, but in the end, there’s no consensus on the causes of this apparent productivity paradox , on how long the slowdown will likely last, or on what to do about it. A few contend that there’s been a fundamental decline in innovation and productivity over the past few decades, compared to the period between 1870 and 1970.

Penultimate: forget cultural change

Dave Snowden

Yesterday I argued that compatible but different cultures had more resilient than a "common culture". Having tackled one of the shibboleths of OD and HR practice I thought I would move onto another namely cultural change. He erected a tent near Birmingham and all staff were encouraged to go to all day sessions to inculcate them with the new culture. Full time change people were exept from real work so that they would be free to herd up the doubters.

Robocalypse Now? Technology, Productivity and Employment

Irving Wladawsky-Berger

His presentation was based on a paper co-written with Utrecht University economist Anna Salomons. “Is productivity growth inimical to employment?,” At the same time, technological change increased the demand for other types of labor that were complementary to the capital goods embodied in the new technologies. But things can change,” said a 2014 Economist article. What’s the impact of productivity growth on employment at the industry level?

The Productivity Puzzle

Irving Wladawsky-Berger

Economic growth has two main components, productivity growth and the growth of the labor force. I ncreasing productivity is thus more crucial than ever to promote economic growth. But, in the US and other advanced economies, productivity growth has significantly slowed down over the past few decades. From 1987 to 2004 US labor productivity grew at a 2.1% Since 2011, the productivity rate has further declined to 0.6%. . US labor productivity grew at only 1.5%

AI and the Productivity Paradox

Irving Wladawsky-Berger

But, at the same time, productivity growth has significantly declined over the past decade, and income has continued to stagnate for the majority of Americans. This puzzling contradiction is addressed in Artificial Intelligences and the Modern Productivity Paradox , a working paper recently published by the National Bureau of Economic Research (NBER). Economists have proposed competing explanations for declining productivity growth and so far have failed to reach a consensus.” .

AI Technologies Are Fundamentally Changing How Work Gets Done

Irving Wladawsky-Berger

To the contrary, automating the more routine parts of a job will often increase the productivity and quality of workers by complementing their skills with technologies and tools, thus enabling them to focus on those aspect of the job that most need their attention.

Culture 7 of 7: Completion

Dave Snowden

I’ve signalled the twist over the last couple of posts but to make it explicit: the object of any change programme is to ensure that there never needs to be another one. In effect the programme should not complete per se, but instead shift to continuous micro-changes and short cycle feedback loops that characterise a complex eco-system. Changes to the system involve mapping and changing constraints, ideally experimentally with rapid amplification of success and dampening of failure.

The Evolution of American Capitalism - Tweaks, Reforms, or Wholesale Change?

Irving Wladawsky-Berger

But a t a time of growing public discontent about rising inequality, heightened competition from economies with different models, and existential threats including from climate change, capitalism in its current form - and American capitalism in particular - may face its most serious test.”.

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Apparently, Organizational Culture is Crap

Dan Pontefract

The one thing we can be assured of until humans safely land and colonize Mars is “ organizational culture ” will continue to be a topic of conversation. Google returns over 22 million hits when you search the term “ organizational cultur e” You can even read what Google has to say about its own culture. You may find it interesting to know, for example, that they “strive to maintain the open culture often associated with startups.”

The Changing Nature of the Liberal Arts in the Digital Economy

Irving Wladawsky-Berger

The final product compresses Homer, Socrates and Plato into 2.5gb of tidy Extensible Markup Language (xml), complete with the grammatical properties of each word.”. What is meant by the liberal arts?

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AI and the Productivity Paradox

Irving Wladawsky-Berger

But, at the same time, productivity growth has significantly declined over the past decade, and income has continued to stagnate for the majority of Americans. This puzzling contradiction is addressed in Artificial Intelligences and the Modern Productivity Paradox , a working paper recently published by the National Bureau of Economic Research (NBER). Economists have proposed competing explanations for declining productivity growth and so far have failed to reach a consensus.” .

Cloud, Services and the Transformation of Production

Irving Wladawsky-Berger

It will undoubtedly transform the information technology (IT) industry, but it will also profoundly change the way people work and companies operate. Cloud-based services require a much more standardized, mass customized , process oriented, industrialized approach to production , including the application of advanced technologies and rigorous science, engineering and management methodologies. . What do we mean by the production of services ?

What’s Needed First? Culture Change or Enterprise 2.0 Adoption

Dan Pontefract

Do we first require an organizational culture adaptation prior to any meaningful Enterprise 2.0 tools need to become so simplistic, easy to use and of course generally available to an organization before a culture can be considered connected, flat and more collaborative? Peter Bregman states that an easy way in which to begin changing an organization’s culture is by telling stories. That should change the culture, right?

The New Era of Smart, Connected Products

Irving Wladawsky-Berger

Others argue that while the nature of innovation is definitely changing as we evolve and adapt to an information-based digital economy, it’s impact is no less transformative. An equally optimistic view was expressed in another excellent article, - How Smart Connected Products are Transforming Competition , - published in the November issue of the Harvard Business Review by Michael Porter and James Heppelmann. . IT is now an integral part of the products themselves.

How is the culture of luxury changing?

Trends in the Living Networks

Tim Stock of scenarioDNA has created an excellent presentation on the Culture of Luxury, shown here. The Culture of Luxury 2011 (Brand Packaging). How we perceive luxury depends on whether we come to it from a perspective of what it is (tasteful, refined, expressive of the best of human culture and creativity) or its accompanying financial and status attributes (expensive, denoting wealth, and a desire to be seen as tasteful).

Leadership in a Changing World

Irving Wladawsky-Berger

What are the critical competencies needed to lead in our fast-changing business environment? The key challenge confronting CEOs, - and senior executives in general, - is the relentless pace of change. But, w hile speed is the major dimension of change, it’s not the only one. Is the change evolutionary or revolutionary in nature? While ignoring major changes is bad, acting before understanding its implications could be worse.

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Change in Education and What Needs to be Done

Stephen Downes: Half an Hour

Published as Change in Education and What Needs to be Done , 15 pages, 2020, Maysan Center for Future Studies. In recent months we as a global community have experienced a hard lesson about the nature of change. Either way, what we do today will change what happens tomorrow.

Services, Production and Clouds

Irving Wladawsky-Berger

This is profoundly changing the nature of business and just about all other institutions in society, as they increasingly turn to IT-based services to add value to their offerings. So, like many others, I have discussed services and their attributes in contrast to what they are not - physical products that are generally manufactured in factories. As these examples illustrate, the historical distinction between product and services is now blurring.

Human Capital and the Changing Nature of Work

Irving Wladawsky-Berger

But on balance, such fears appear to be unfounded, noted the World Bank in a comprehensive recent report on The Changing Nature of Work. That’s a mistake, because neglecting investments in human capital can dramatically weaken a country’s competitiveness in a rapidly changing world, one in which economies need ever-increasing amounts of talent to sustain growth.” . How is the Nature of Work Changing? People have long feared that machines are coming for our jobs.

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IT, Productivity and Organizational Capital

Irving Wladawsky-Berger

But, to achieve long term economic growth, as well as gains in our standard of living , the US must also focus on innovation and productivity growth. US labor productivity - “the amount of goods and services that a laborer produces in a given amount of time” - grew at only 1.5% This period of slow productivity coincided with the rapid growth in the use of computers in business, giving rise to the Solow. invest in corporate culture.

Lessons In Culture From United Airlines

Dan Pontefract

Specifically, I wanted to know if she felt their new CEO, Oscar Muñoz, would bring any change to the company, its culture and its operating practices. “Oh These professionals put together a rating system that the airlines use to gauge their product, but also to use for marketing purposes. Skytrax has awarded United Airlines a three-star rating , for “delivering a fair quality performance that conforms to an industry “average” of acceptable product and service standards.”.

Using network perspectives to visualize changing culture and meaning

Trends in the Living Networks

I’m a big fan of Tim Stock ‘s work, which weaves together a deep network perspective with a rich view of how culture is changing informed by semiotic analysis. I earlier shared one of his presentations in a post on how the culture of luxury is changing. The slides to his presentation at SXSW today on Culture Networks and the codes that drive them are available below. Culture Networks (SXSW 2012).

Game-Changing Basic Research: Benefits and Challenges

Irving Wladawsky-Berger

Over time, the innovations moved from the research labs to product development, and from there to the marketplace. But, technology and market environments have drastically changed in the intervening years. Start-ups have done away with the hand-offs altogether, significantly decreasing the time-to-market for new products and services, and putting huge pressures on older, more established companies. Productivity needs to increase by at least 50 percent.” .

Creating an architecture for change

Dave Snowden

That said the essence of his argument is what I started to say over sixteen years ago, namely that top down intervention to achieve a desired future state is not only undesirable it is a priori problematic at least, counter productive at worst. Those systems were a product of local interaction over time, not the imposition of a pre-determined model. This is not only government it is also the way of all legitimate organisational change.

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The Challenges of Automation in a Fast Changing Economy

Irving Wladawsky-Berger

“Technological innovation should be embraced,” notes Automation and a Changing Economy , a recently published report by The Aspen Institute. “Automation has been a largely positive economic and social force, and looking forward, automation will be necessary to feed, house, and raise the living standards of a growing and aging population.” . However, many workers will see their jobs change, as future jobs will require different skills.

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Automation and the Changing Demand for Workforce Skills

Irving Wladawsky-Berger

The first report , published in November, 2015, explored whether we can look forward to vast improvements in productivity and quality of life, or whether automation will mostly threaten jobs, disrupt organizations, and strain the social fabric. Let me now discuss the more recent report published earlier this year, which examined the changes in skills required of human workers over the next 10-15 years. Let me summarize how skills are changing in each of the 5 categories.

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Internet culture

Jay Cross's Informal Learning

In a knowledge era, workers are the means of production. Encourage bottom-up peer production. Drive changes with feedback from learners themselves. The long tail : When it comes to learning opportunities, small businesses, esoteric specialists and fast-moving teams traditionally have been short-changed. Now that products are intangible, productivity knows no limits. I am astounded how the ability to work with small chunks improves my productivity.

Nordic leadership in times of extreme change

Harold Jarche

We can learn from the past and the authors of Return of the Vikings: Nordic Leadership in Times of Extreme Change , provide us with a compass to see our way into an unknown future. The book is about leadership in times of extreme change. Their open cultures mean that they are generally able to resist the rigidity and ossification that can affect ageing or expanding organizations. Return of the Vikings.

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Measuring the Forces of Long Term Change

Irving Wladawsky-Berger

Intel co-founder Gordon Moore described what became known as Moore’s Law in a 1965 paper where he observed that the number of components in integrated circuits had doubled every year since their invention in 1958, and predicted that the trend would continue for at least ten years, a prediction he subsequently changed to a doubling every two years. The Foundation index has been growing at a ten percent CGR since 1993, and is the primary driver of all the other changes.

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Governance and Pragmatism: Moving Beyond “The Culture of No”

Irving Wladawsky-Berger

But, if not properly managed, the system of checks-and-balances can lead to a business that is overly bureaucratic, slow to react to marketplace changes, and unable to keep up with faster moving competitors. Inside IBM's Historic Turnaround ,” former IBM Chairman and CEO Lou Gerstner wrote about the bureaucratic culture that contributed greatly to the near-death experience IBM went through in the early 1990s. Lou called it A Culture of “No.”. “I

Change or die

Jay Cross's Informal Learning

This is a total phase change. There are some companies that haven’t changed their core philosophies and management practices in 100 years and they never will. There are others that are hiring new kinds of leaders, and they are changing in a big way. We are in a rapidly changing, mind-blowing overly complex world out there today. A company that doesn’t involve its customers in its product planning is missing the boat. Change Informal LearningLX Briefing.

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Reflections on Innovation, Productivity and Job Creation

Irving Wladawsky-Berger

I have also been thinking a lot about the impact of these innovations on the productivity of the service sector of the economy in general, and in particular, on the kinds of jobs that we can expect to be created over the next decades to replace those jobs that might decline or disappear as a result of such productivity improvements. Although there are numerous technological innovations that have improved the productivity of services over the past century (e.g.,

The True Value of a Good Education: Adaptability to a Changing Environment

Irving Wladawsky-Berger

In his 1945 seminal report, Science The Endless Frontier , presidential science advisor Vannevar Bush laid out the blueprint for R&D in post-war America: “New knowledge can be obtained only through basic scientific research” conducted in universities and research labs, which is then applied to develop new products by the private sector and new and improved weapons by the defense sector. Education and Talent Future of Work Political Issues Society and Culture

Reviewing "A New Culture of Learning"

John Hagel

  How will they ever learn enough to keep up with the accelerating pace of change?   My colleague and friend, John Seely Brown, has just come out with “A New Culture of Learning: Cultivating the Imagination for a World of Constant Change” , co-authored with Doug Thomas, a professor at the University of Southern California.  Doug and JSB make the case that the acceleration and expansion of change requires us to adopt learning models.

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Did Zappos Just Ruin Their Culture Or Is It A Brilliant Org Redesign?

Dan Pontefract

In a word, it’s all about “ culture.” Their collaborative mindset is infectious, one that encourages everyone to scale the culture. It’s an act of recognition, but it’s the opportunity for all Zappos employees to scale the culture. Culture can grow in other ways, too. It doesn’t have to, but the company’s financial and time contributions help foster a culture that is putting purpose alongside profit.

Embracing Disruptive Change - Why Is it So Difficult?

Irving Wladawsky-Berger

One of the topics discussed was how companies generally deal with major technology and market changes, - like those that have been taking place all around us for the past few decades. Transformative change comes naturally to young companies, as it generally does to young people. But, based on my personal experiences, adapting to such disruptive changes is much more difficult for successful, well established companies. Cultural Limits.

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Data Science and the Changing Nature of Research and Innovation

Irving Wladawsky-Berger

Establishing productive collaborations between academia and industry has been difficult. Organizational structures and cultural attitudes are not keeping up with changing realities. While competitive pressures force companies to adjust to fast changing market realities, change comes slower to academic and government institutions. Throughout this period, research discoveries in the physical sciences were rapidly translated by engineers into innovative products.

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Technology, Media and Culture - the Best of Times or the Worst of Times?

Irving Wladawsky-Berger

USC’s Annenberg Innovation Lab (AIL) was founded in 2010 to study the transformational impact of technology on culture and on the media industries. For a technologist like me, it’s been a unique opportunity to learn about the impact of technology on society through the lens of the culture being transformed. It’s also been an opportunity to learn about the major changes underway in the media industries, - among the industries most disrupted by the digital revolution. .

Dispositions of Productive Inquiry

Clark Quinn

In my last post , I referenced John Seely Brown’s mention of dispositions, and I think it’s worthwhile to try to represent and discuss his point here, as it’s relevant to social learning, organizational culture, and success, topics I’ve mentioned in the past. I believe there’s something fundamental here, but am also left a bit dissatisfied, as there’s no obvious prescription, and I’m impatient to change the world.

Cloud and “Game Changing” Business Innovation

Irving Wladawsky-Berger

According to the report “cloud empowers six potentially game changing business enablers”: . market adaptability - rapid prototyping and innovation to quickly respond to rapidly changing market conditions; . masked complexity - timely introduction of sophisticated products and services while hiding the complexity from the end users, including upgrades and maintenance; . What if you could inexpensively and rapidly pursue new customers and markets with new products and services?;

How to Create a Fun Company Culture During Times of Volatility

TOPYX LMS

During times of crisis, either on a community or global level, it can be helpful for employers to create a fun company culture for their staff. This is especially important as workers navigate the stress and changes brought on by COVID-19.