Expert insights. Personalized for you.
Most companies engage with their customer fleetingly, using what the authors call the buy what we have model. The key problem with the traditional buy what we have journey is that company and customer are poorly connected throughout. The key to transitioning from buy what we have transactional experiences to connected customer longer-term relationships is to learn from existing customer interactions. MORE
It then proceeds to succinctly articulate their overriding conclusion: “ Money doesn’t buy results. When products were simpler, industrial processes less mature, and competition less fierce, companies could make new products and be reasonably certain that their customers would buy them. So, if money doesn’t necessarily buy corporate success, what does? Just about every company will tell you that innovation is one of its highest priorities. MORE
Throughout the COVID-19 crisis, companies have adopted different forms of virtual learning technology. The pandemic made virtual learning a necessity as many workforces were forced to disperse for health and safety reasons. MORE
Earlier today ‘satirical’ website DawnWires published a story titled Saudi King to buy Facebook for $150 billion to end the revolt: Goldman Sachs to advise. The article was published in the LoLNews category, and the bottom of it says “Sunday Humor… (Sunday Humor article at Dawnwires.com are meant to humor our readers. They may or may not be the truth.)&#. MORE
Best Buy is moving to smaller stores in denser communities as the suburbs and suburban malls decline. So did Standard and Poor's misunderstand the strategy when they downgraded Best Buy? . NineShifter Paul Franklin comments: "Best Buy is interesting. One reason S&P downgraded Best Buy was their product strategy. They did wrongly attriubute Best Buys move to more dense areas as something other than you and I see it as. Fascinating news this month. MORE
You're reading fresh content from Dan Pontefract at Brave New Org: Best Buy, a renown electronics retailer perhaps better known for its khaki pants and blue shirt dress code, could be viewed analagously with that of an evolved corporate learning structure. There are no commissions at Best Buy to make a sale. In the corporate learning space, why can’t our formal learning requirements (and there will always be formal learning requirements) be more like the Best Buy store? MORE
I've been talked to several Boomers, and thinking myself, about how to make it to the end of the road without buying another gas powered car. Just talking with good friend Paul in Portland who has an SUV for mountain fishing trips, but drives it only 8,000 miles a year, about half the normal mileage for cars a year. He expects it to last 20 years and be his last car. MORE
It is time again to buy a new set, but instead of buying the cheapest set at the local office store, I decided to get the recommendations of my network – since many are also frequent users of this product. MORE
Finally, the folks buying the learning are equally complicit. Again, they don’t know the important distinctions, so they’re told it’s soundly instructionally designed, and it looks professional, and they buy the cheapest that meets the criteria. I was thinking today (on my plod around the neighborhood) about how come we’re still seeing so much garbage elearning (and frankly, I had a stronger term in mind). MORE
Finally, we have evidence only old people buy cars. . Since we have tried to find out who buys cars many years ago, the auto industry did not publicly reveal the data. As one story puts it, the "AARP generation" are buying over sixty percent of new cars. But now J.D. Power and Associates has made t he info public. The info confirms NineShift info that cars are in decline. The average age of new car buyers has jumped to 55. MORE
It was originally titled ‘ Why money can’t buy you happiness ‘, but I’ve just realised that it would be more appropriately titled if I used a “won’t” rather than a “can’t” There’s a saying that people who think money can’t buy happiness don’t know where to shop. So, why don’t they, in short, spend their winnings in ways that buy happiness? Here’s my column for BBC Future from last week. MORE
Buy a book, save a life Every 45 seconds, a child dies of malaria. Go to End Malaria Day and click on the big red Buy button to purchase your copy of End Malaria: Bold Innovation, Limitless Generosity, and the Opportunity to Save a Life. Dan Pink. Contact. Follow Dan on Twitter. About Dan. Speaking Engagements. Video. Articles. Office Hours. Drive. A Whole New Mind. Johnny Bunko. Daniel H. Pink is the author of four provocative bestselling books about the changing world of work. MORE
Google has bought Angstro. Nancy Gohring at PC World says : Angstro marks the fourth company that Google has acquired this month. It bought Slide , a social games developer; Jambool , a company that makes a platform for managing online payment for virtual goods sold on gaming and social-networking sites; and Like.com , a visual shopping engine. MORE
Main | Baton Passing » Go Buy Microcosm Right Now! stevenberlinjohnson.com « Are You A Gifted Interface Designer? Come Work At Outside.In! Carl Zimmer may be my favorite science writer around today (others seem to agree), so Im excited to report that his new book Microcosm: E. coli and the New Science of Life hit the shelves yesterday. I had the opportunity to read it in manuscript form, and its really an exceptional book -- what Carl calls an "(un)natural history of E. MORE
I n a huge and positive move, Purdue University has purchased the for-profit Kaplan. Here's the story. Positive in that it represents push back by the nonprofit and public higher education sector against the for-profits that have sapped public tax payer dollars, charged higher than believable tuition, and boosted student debt in this country. . MORE
Someone is buying that fish! Where my thinking led me was to a ‘buy smart’ campaign. Don’t ask how my thoughts got here, but I was reflecting on the fact that the western economy is largely predicated on a free market (whether we truly achieve that is a different rant). Which, to work properly, needs consumers to be ‘optimizing’ That is, for the free market to drive improvements and fair prices, people have to vote effectively with their dollars. MORE
So now, in buying Motorola, Google is building the biggest patent fort that it can. Unless, of course, Microsoft buys Nokia. The official statement from Google says, Google Inc. NASDAQ: GOOG - News ) and Motorola Mobility Holdings, Inc. NYSE: MMI - News ) today announced that they have entered into a definitive agreement under which Google will acquire Motorola Mobility for $40.00 per share in cash, or a total of about $12.5 MORE
Poppy Lane is a quiet, one-block street in the Berkeley hills that ends at a small public park where people come to climb Remillard Rock, watch their kids in the tiny playground, or play fetch with their dogs. The Meyer lemon tree out front bears fruit all year long. Bougainvillea and black bamboo hide the vaguely Japanese-looking house from the street. We’re thinking of selling the place and moving on next month. The back deck is a tranquil spot for reading or meditation. MORE
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When you’re as far behind as they are, there are two ways you can get back to the table: you can either run like crazy and try to iterate your product at light speed or you can buy your way back at the table. Mobile maps matter, and Apple now has the worst mapping you can get on a phone. The best, one would think (given the Apple vs. Google coverage) is Google’s. But maybe not, because Nokia has NAVTEQ , which rocks. MORE
Just saw this : Earlier this month, Microsoft announced it was finally adding voice capabilities to its Live Communication Server. And now Cisco is adding hosted collaboration to compete with Microsoft's hosted service known as Live Meeting. This makes me wonder what these systems will start to look like in a couple of years and whether folks like Elluminate will be able to compete MORE
Today only at Amazon, when you Buy TurboTax software , you will also get $10 Amazon Gift Card As Low As $39.86! The post Buy TurboTax software + $10 Amazon Gift Card As Low As $39.86! Exclusively at Amazon, receive a FREE 1-year subscription to Quicken Starter Edition 2018 with your purchase of TurboTax. Get your taxes done right and your maximum refund. Extra help to maximize 350+ deductions and credits. Gift Card is affixed inside a greeting card. MORE
You can buy a giant (4′ x 2′), durable, grommeted Informal Learning poster in the Internet Time Store. Amazon just dropped the price of Informal Learning to $28.96. The Kindle edition is $26.06. The Store also offers an online, read-only version of The Working Smarter Fieldbook for $12. Got money you have to spend before year-end? The Internet Time Store will sell you 30 minutes of advice from Jay for a mere $450. Informal Learning MORE
Amazon has agreed to buy warehouse robot maker Kiva systems for $775 million (which is a lot of money). I find it hard to believe that Amazon is buying Kiva only for its own fulfillment centers. As a research note from Barron’s states, Kiva uses a series of computer-controlled robots to bring product to warehouse pickers rather than employees running the floor to find the same products. The systems appear to greatly reduce labor while concurrently improving order accuracy. MORE
And I’m not saying this to sell books (I’m unlikely to make more than enough to buy a couple of cups of coffee off the proceeds, given book contracts), but because I think the message is so important! So I’ve been pushing an L&D Revolution , and for good reasons. MORE
Financial sector: however good the pay, it doesnt buy results | Business | The Observer. More Reasons Creativity Sucks: Creative People Seen as Having Less Leadership Potential » Guy Kawasaki Makes an Enchanting Offer: Buy One, Get One Free. Buy this book and Robert Cialdini's classic Influence , and you've got the best two book on the subject. Bob Sutton. About Subscribe to this blogs feed Email Me Follow Me @ work_matters. Book Me For A Speech. MORE
Brilliant of the Sunlight Foundation to show who pays each elected speaker, in text next to them as they’re speaking at the Heath Care Summit. Dig it here, live. Via @mathowie. MORE
One of the most obvious examples is in the relationship between buy-side and sell-side in financial markets. The availability of information and the concentration of analytic capabilities in the buy-side has shifted the balance of power, and made the value proposition of financial market sales activities ever more tenuous. MORE
Translated from seller to buyer, it says: just buy our stuff, its great, pretty soon everyone will have it and then youll have the advantage over all the others Its how hypes made it in , trends, useful stuff too, but also ERP and CRM trying to take the entire pie in stead of just pieces, resulting in a considerable amount of which they couldnt eat themselves. Business or Pleasure? - MORE
Laura Kennedy of Kiplinger interviewed Julie and me, asking what Gen Y will buy, and won't buy. Here’s the Top 20 buying trends we predicted for Generation Y. If they invent it, someone in Gen Y will buy it, just to see. Tell us your thoughts, and add your own observation or prediction. Cell phones, computers, and other technology continues to be the mainstay necessity for this generation. MORE
Best Buy, a renown electronics retailer perhaps better known for its khaki pants and blue shirt dress code, could be viewed analagously with that of an evolved corporate learning structure. ” As you pass the greeter in this vivid, brightly lit and humming environment there are a number of learning sherpas … the guides on the side not pestering you to buy something, rather, able and available when you require assistance. social social learning best buy corporate learnin MORE
If your organization would like to make friends with a bunch of interesting, switched-on entrepreneurs and self-employed people, then please consider buying some drinks for those at the party, joining two great companies that are already doing so. This is now the thirteenth year that I and some friends have organized the Annual Entrepreneurs and Self-Employed Xmas Drinks in Sydney. MORE
This photo of Utah is the dozens of thousands I’ve put on Flickr. it might be collateral damage if Yahoo dies or fails unload the service to a worthy buyer. Flickr is far from perfect, but it is also by far the best online service for serious photographers. At a time when the center of photographic gravity is drifting form arts & archives to selfies & social, Flickr remains both retro and contemporary in the best possible ways: a museum-grade treasure it would hurt terribly to lose. MORE
If we buy the market leader then its not my fault. The post “No one gets fired for buying …. … IBM” was a standard adage a few decades ago. You could have a better software package, or better hardware but it didn’t matter. Fear that things might go wrong resulted in a safety first mentality. MORE
For example, what if Google buys, builds or rents fat pipes out to Sprint cell sites, and either buys or builds its way into the content delivery network (CDN) business, competing with while also supplying Akamai, Limelight and Level3? I do know that just the thought of Google buying Sprint will fire up the lawyers and lobbyists for AT&T, Comcast and Verizon. MORE
Buy Related Topics Dave Snowden
NOVEMBER 6, 2017
If we buy the market leader then its not my fault. The post “No one gets fired for buying …. … IBM” was a standard adage a few decades ago. You could have a better software package, or better hardware but it didn’t matter. Fear that things might go wrong resulted in a safety first mentality.
Irving Wladawsky-Berger
JULY 15, 2019
Most companies engage with their customer fleetingly, using what the authors call the buy what we have model. The key problem with the traditional buy what we have journey is that company and customer are poorly connected throughout. The key to transitioning from buy what we have transactional experiences to connected customer longer-term relationships is to learn from existing customer interactions.
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Clark Quinn
OCTOBER 14, 2015
And I’m not saying this to sell books (I’m unlikely to make more than enough to buy a couple of cups of coffee off the proceeds, given book contracts), but because I think the message is so important! So I’ve been pushing an L&D Revolution , and for good reasons.
Doc Searls
MAY 7, 2016
This photo of Utah is the dozens of thousands I’ve put on Flickr. it might be collateral damage if Yahoo dies or fails unload the service to a worthy buyer. Flickr is far from perfect, but it is also by far the best online service for serious photographers. At a time when the center of photographic gravity is drifting form arts & archives to selfies & social, Flickr remains both retro and contemporary in the best possible ways: a museum-grade treasure it would hurt terribly to lose.
Dan Pontefract
MAY 14, 2012
You're reading fresh content from Dan Pontefract at Brave New Org: Best Buy, a renown electronics retailer perhaps better known for its khaki pants and blue shirt dress code, could be viewed analagously with that of an evolved corporate learning structure. There are no commissions at Best Buy to make a sale. In the corporate learning space, why can’t our formal learning requirements (and there will always be formal learning requirements) be more like the Best Buy store?
Doc Searls
OCTOBER 8, 2012
When you’re as far behind as they are, there are two ways you can get back to the table: you can either run like crazy and try to iterate your product at light speed or you can buy your way back at the table. Mobile maps matter, and Apple now has the worst mapping you can get on a phone. The best, one would think (given the Apple vs. Google coverage) is Google’s. But maybe not, because Nokia has NAVTEQ , which rocks.
Nine Shift
APRIL 29, 2017
I n a huge and positive move, Purdue University has purchased the for-profit Kaplan. Here's the story. Positive in that it represents push back by the nonprofit and public higher education sector against the for-profits that have sapped public tax payer dollars, charged higher than believable tuition, and boosted student debt in this country. .
Nine Shift
JANUARY 24, 2011
Laura Kennedy of Kiplinger interviewed Julie and me, asking what Gen Y will buy, and won't buy. Here’s the Top 20 buying trends we predicted for Generation Y. If they invent it, someone in Gen Y will buy it, just to see. Tell us your thoughts, and add your own observation or prediction. Cell phones, computers, and other technology continues to be the mainstay necessity for this generation.
Clark Quinn
JANUARY 12, 2012
Finally, the folks buying the learning are equally complicit. Again, they don’t know the important distinctions, so they’re told it’s soundly instructionally designed, and it looks professional, and they buy the cheapest that meets the criteria. I was thinking today (on my plod around the neighborhood) about how come we’re still seeing so much garbage elearning (and frankly, I had a stronger term in mind).
Dan Pontefract
MAY 14, 2012
Best Buy, a renown electronics retailer perhaps better known for its khaki pants and blue shirt dress code, could be viewed analagously with that of an evolved corporate learning structure. ” As you pass the greeter in this vivid, brightly lit and humming environment there are a number of learning sherpas … the guides on the side not pestering you to buy something, rather, able and available when you require assistance. social social learning best buy corporate learnin
Nine Shift
APRIL 16, 2012
Best Buy is moving to smaller stores in denser communities as the suburbs and suburban malls decline. So did Standard and Poor's misunderstand the strategy when they downgraded Best Buy? . NineShifter Paul Franklin comments: "Best Buy is interesting. One reason S&P downgraded Best Buy was their product strategy. They did wrongly attriubute Best Buys move to more dense areas as something other than you and I see it as. Fascinating news this month.
Irving Wladawsky-Berger
MAY 28, 2011
It then proceeds to succinctly articulate their overriding conclusion: “ Money doesn’t buy results. When products were simpler, industrial processes less mature, and competition less fierce, companies could make new products and be reasonably certain that their customers would buy them. So, if money doesn’t necessarily buy corporate success, what does? Just about every company will tell you that innovation is one of its highest priorities.
Nine Shift
FEBRUARY 8, 2012
Finally, we have evidence only old people buy cars. . Since we have tried to find out who buys cars many years ago, the auto industry did not publicly reveal the data. As one story puts it, the "AARP generation" are buying over sixty percent of new cars. But now J.D. Power and Associates has made t he info public. The info confirms NineShift info that cars are in decline. The average age of new car buyers has jumped to 55.
Doc Searls
AUGUST 15, 2011
For example, what if Google buys, builds or rents fat pipes out to Sprint cell sites, and either buys or builds its way into the content delivery network (CDN) business, competing with while also supplying Akamai, Limelight and Level3? I do know that just the thought of Google buying Sprint will fire up the lawyers and lobbyists for AT&T, Comcast and Verizon.
TOPYX LMS
SEPTEMBER 15, 2020
Throughout the COVID-19 crisis, companies have adopted different forms of virtual learning technology. The pandemic made virtual learning a necessity as many workforces were forced to disperse for health and safety reasons.
Andy McAfee
MARCH 21, 2012
Amazon has agreed to buy warehouse robot maker Kiva systems for $775 million (which is a lot of money). I find it hard to believe that Amazon is buying Kiva only for its own fulfillment centers. As a research note from Barron’s states, Kiva uses a series of computer-controlled robots to bring product to warehouse pickers rather than employees running the floor to find the same products. The systems appear to greatly reduce labor while concurrently improving order accuracy.
Jay Cross's Informal Learning
DECEMBER 19, 2010
You can buy a giant (4′ x 2′), durable, grommeted Informal Learning poster in the Internet Time Store. Amazon just dropped the price of Informal Learning to $28.96. The Kindle edition is $26.06. The Store also offers an online, read-only version of The Working Smarter Fieldbook for $12. Got money you have to spend before year-end? The Internet Time Store will sell you 30 minutes of advice from Jay for a mere $450. Informal Learning
Doc Searls
FEBRUARY 25, 2010
Brilliant of the Sunlight Foundation to show who pays each elected speaker, in text next to them as they’re speaking at the Heath Care Summit. Dig it here, live. Via @mathowie.
David Gurteen
DECEMBER 28, 2017
Today only at Amazon, when you Buy TurboTax software , you will also get $10 Amazon Gift Card As Low As $39.86! The post Buy TurboTax software + $10 Amazon Gift Card As Low As $39.86! Exclusively at Amazon, receive a FREE 1-year subscription to Quicken Starter Edition 2018 with your purchase of TurboTax. Get your taxes done right and your maximum refund. Extra help to maximize 350+ deductions and credits. Gift Card is affixed inside a greeting card.
David Weinberger
AUGUST 27, 2010
Google has bought Angstro. Nancy Gohring at PC World says : Angstro marks the fourth company that Google has acquired this month. It bought Slide , a social games developer; Jambool , a company that makes a platform for managing online payment for virtual goods sold on gaming and social-networking sites; and Like.com , a visual shopping engine.
Mind Hacks
APRIL 2, 2013
It was originally titled ‘ Why money can’t buy you happiness ‘, but I’ve just realised that it would be more appropriately titled if I used a “won’t” rather than a “can’t” There’s a saying that people who think money can’t buy happiness don’t know where to shop. So, why don’t they, in short, spend their winnings in ways that buy happiness? Here’s my column for BBC Future from last week.
Doc Searls
AUGUST 15, 2011
So now, in buying Motorola, Google is building the biggest patent fort that it can. Unless, of course, Microsoft buys Nokia. The official statement from Google says, Google Inc. NASDAQ: GOOG - News ) and Motorola Mobility Holdings, Inc. NYSE: MMI - News ) today announced that they have entered into a definitive agreement under which Google will acquire Motorola Mobility for $40.00 per share in cash, or a total of about $12.5
Trends in the Living Networks
NOVEMBER 30, 2011
If your organization would like to make friends with a bunch of interesting, switched-on entrepreneurs and self-employed people, then please consider buying some drinks for those at the party, joining two great companies that are already doing so. This is now the thirteenth year that I and some friends have organized the Annual Entrepreneurs and Self-Employed Xmas Drinks in Sydney.
Steven Berlin Johnson
MAY 7, 2008
Main | Baton Passing » Go Buy Microcosm Right Now! stevenberlinjohnson.com « Are You A Gifted Interface Designer? Come Work At Outside.In! Carl Zimmer may be my favorite science writer around today (others seem to agree), so Im excited to report that his new book Microcosm: E. coli and the New Science of Life hit the shelves yesterday. I had the opportunity to read it in manuscript form, and its really an exceptional book -- what Carl calls an "(un)natural history of E.
Tony Karrer
MARCH 15, 2007
Just saw this : Earlier this month, Microsoft announced it was finally adding voice capabilities to its Live Communication Server. And now Cisco is adding hosted collaboration to compete with Microsoft's hosted service known as Live Meeting. This makes me wonder what these systems will start to look like in a couple of years and whether folks like Elluminate will be able to compete
Nine Shift
JUNE 16, 2009
I've been talked to several Boomers, and thinking myself, about how to make it to the end of the road without buying another gas powered car. Just talking with good friend Paul in Portland who has an SUV for mountain fishing trips, but drives it only 8,000 miles a year, about half the normal mileage for cars a year. He expects it to last 20 years and be his last car.
Trends in the Living Networks
JULY 12, 2012
One of the most obvious examples is in the relationship between buy-side and sell-side in financial markets. The availability of information and the concentration of analytic capabilities in the buy-side has shifted the balance of power, and made the value proposition of financial market sales activities ever more tenuous.
Jay Cross
APRIL 17, 2008
Poppy Lane is a quiet, one-block street in the Berkeley hills that ends at a small public park where people come to climb Remillard Rock, watch their kids in the tiny playground, or play fetch with their dogs. The Meyer lemon tree out front bears fruit all year long. Bougainvillea and black bamboo hide the vaguely Japanese-looking house from the street. We’re thinking of selling the place and moving on next month. The back deck is a tranquil spot for reading or meditation.
Dan Pink
SEPTEMBER 7, 2011
Buy a book, save a life Every 45 seconds, a child dies of malaria. Go to End Malaria Day and click on the big red Buy button to purchase your copy of End Malaria: Bold Innovation, Limitless Generosity, and the Opportunity to Save a Life. Dan Pink. Contact. Follow Dan on Twitter. About Dan. Speaking Engagements. Video. Articles. Office Hours. Drive. A Whole New Mind. Johnny Bunko. Daniel H. Pink is the author of four provocative bestselling books about the changing world of work.
Trends in the Living Networks
FEBRUARY 28, 2011
Earlier today ‘satirical’ website DawnWires published a story titled Saudi King to buy Facebook for $150 billion to end the revolt: Goldman Sachs to advise. The article was published in the LoLNews category, and the bottom of it says “Sunday Humor… (Sunday Humor article at Dawnwires.com are meant to humor our readers. They may or may not be the truth.)&#.
Bob Sutton
MARCH 7, 2011
Financial sector: however good the pay, it doesnt buy results | Business | The Observer. More Reasons Creativity Sucks: Creative People Seen as Having Less Leadership Potential » Guy Kawasaki Makes an Enchanting Offer: Buy One, Get One Free. Buy this book and Robert Cialdini's classic Influence , and you've got the best two book on the subject. Bob Sutton. About Subscribe to this blogs feed Email Me Follow Me @ work_matters. Book Me For A Speech.
Jay Cross's Informal Learning
NOVEMBER 6, 2007
Jay Cross
SEPTEMBER 8, 2015
Buy it now. $2.99 Real Learning
Nancy White
SEPTEMBER 6, 2008
It is time again to buy a new set, but instead of buying the cheapest set at the local office store, I decided to get the recommendations of my network – since many are also frequent users of this product.
Jay Cross's Informal Learning
OCTOBER 7, 2007
Martijn Linssen
DECEMBER 28, 2010
Translated from seller to buyer, it says: just buy our stuff, its great, pretty soon everyone will have it and then youll have the advantage over all the others Its how hypes made it in , trends, useful stuff too, but also ERP and CRM trying to take the entire pie in stead of just pieces, resulting in a considerable amount of which they couldnt eat themselves. Business or Pleasure? -
Jay Cross's Informal Learning
MARCH 10, 2007
Jay Cross's Informal Learning
FEBRUARY 19, 2007
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