Harvard Library adopts LibraryCloud

David Weinberger

As those inputs change, you can change LibraryCloud’s workflow process once, and all the apps and services that depend upon those data can continue to work without making any changes. New data can be added relatively easily, and because LibraryCloud is workflow based, that data can be updated, normalized and enriched automatically. Thus the LibraryCloud Harvard has adopted is a good distance from the initial vision of a single API for accessing multiple libraries.

How Not to Adopt an LCMS

Xyleme

Embed content into the workflow. Companies that adopt a new LCMS are challenging the status quo, reimagining the way content is typically authored, created and delivered. Here are some of the most common mistakes organizations make when adopting a new LCMS: Trying to shoe-horn existing process into a new system. Look at adopting an LCMS as an opportunity to reimagine your processes and realign them to set you up for success going forward.

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How to Support the Widespread Adoption of AI

Irving Wladawsky-Berger

Only 8% of firms are engaged in practices that support widespread adoption. To support the widespread adoption of AI, companies must make three fundamental shifts. Productivity studies at both the firm level and the establishment (or plant) level during the period 1995-2008 reveal that the firms that saw high returns on their technology investments were the same firms that adopted certain productivity-enhancing business practices.”.

The connected enterprise adoption curve

Harold Jarche

You have the enterprise social technology and you may have even developed training programs, in conjunction with supporting collaboration aligned with the workflow. These are the early adopters. [First.] Here’s the final word on social business from me: informal social relationships have always been linked to effective performance. [So.]

The Holy Trinity: Leadership Framework, Learning 2.0 & Enterprise 2.0

Dan Pontefract

And finally, corporate communications, marketing and even perhaps splinter social media teams are all either contemplating or incorporating social media, social networking and/or social learning concepts into their workflows. Adoption Council , they need a cross-functional team (the Enterprise 2.0 adoption council collaboration formal informal learnerprise social thomas malone I find myself in the center of an intellectual tempest.

Re-thinking Workplace Learning: extracting rather than adding

Charles Jennings

One clear finding presented was that: “t hose activities that are integrated into manager and employee workflow have the largest impact on employee performance, while those that are distinct events separate from the day-to-day job have less impact.” The general finding is that the more tightly bound learning is to the workflow, the greater the impact it is likely to have.

Embedding Learning in Work: The Benefits and Challenges

Charles Jennings

If people learn as part of the workflow then this learning is more likely to impact performance in a positive way. Yet another study by Bersin & Associates (now Bersin by Deloitte) published in March 2012 reported that “ Organizations with strong informal learning capabilities, including the adoption and use of social learning tools, are 300% more likely to excel at global talent development than organizations without those competencies.”

The Knowledge and Learning Transfer Problem

Charles Jennings

from our 702010 towards 100% performance book) If learning is embedded in the daily flow of work, rather than away from the workflow, the idea that we need to develop ways to ‘transfer’ that learning into practical use disappears. Especially as most organisations have an often large and continuing investment in formal training and development, the vast majority of which is carried out away from the workflow.

Artificial Intelligence is Ready for Business; Are Businesses Ready for AI?

Irving Wladawsky-Berger

asks McKinsey in a recently published report - Artificial Intelligence: the Next Digital Frontier. “AI adoption outside of the tech sector is at an early, often experimental stage,” is the report’s succinct answer. “Few firms have deployed it at scale.”. Only 20 percent of respondents had adopted AI at scale in a core part of their business. 40 percent were partial adopters or experimenters, while another 40 percent were essentially contemplators.

SUNY Initiatives Supporting Online Learning Panel

Stephen Downes: Half an Hour

Demonstration of lead processing workflow - feeds into existing 'Campus Connect' online lead system for individual campuses). But it will sit inside the SUNY federation, so students will already be in the system, and will provide a workflow-type functionality. Possible campus-level actions include: explore opportunities for cross-registration, identify campus contacts, review cross-registration procedures, and adopt processes that facilitate paperless registration requests

70:20:10 - A Framework for High Performance Development Practices

Charles Jennings

The 70:20:10 framework is a simple concept that has developed from work carried out by various researchers over the past half-century that suggests a one-dimensional focus on structured training and development – a rut that many organisations had fallen into – misses the opportunity to exploit learning and development where most of it happens, which is within the workflow. Why Have So Many Organisations Adopted 70:20:10?

It takes time to be social

Harold Jarche

According to research by the Dachis Group , only 10 – 20% of employees in large organizations are actively engaged with their enterprise social collaboration platforms, as reported in this MIT Sloan article: It may be that for many employees, even in these early adopter firms working to integrate internal social business applications, using these applications do not offer enough value or reason to shift behavior. Low adoption rates are not a worker issue, they are a management issue.

LMS vs. LCMS

Xyleme

Workflow management/review tool. Workflow Management/Review Tool. ?. How NOT to Adopt an LCMS. LMS vs. LCMS: What is the difference and why does it matter? LMS vs. LCMS? While sometimes thought to be interchangeable terms, LMS (Learning Management System) and LCMS (Learning Content Management System) platforms share a few functionalities, but couldn’t be more different.

How to Transform a “Big, Old” Company into an Agile Digital Business

Irving Wladawsky-Berger

But, “the adoption of digital technologies in business doesn’t come as naturally,” - especially if you’re working in a big, old company. “Inserting digital technologies to enhance operations and create new value propositions has proven extremely challenging.”. Previous research has uncovered this puzzling digital adoption discrepancy between individuals and organizations.

Start with the 70. Plan for the 100.

Charles Jennings

Extending Learning into the Workflow Many Learning & Development leaders are using the 70:20:10 model to help them re-position their focus for building and supporting performance across their organisations. They are finding it helps them extend the focus on learning out into the workflow. As you move from the 10 and closer to the workflow (where most of the 20 and 70 happen) the potential for impact and realised value increases.

Design Thinking and the Workplace Experience

Irving Wladawsky-Berger

As the authors argue, design principles should be applied within the management domain itself, to help rethink business processes, workflows and the overall structure of the organization and thus create what it calls a New Workplace Experience (NWX). They were focused on process and workflow optimization rather than on employee’s journeys and experiences. . Design the employee experiences, not just workflows and tools.

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ICALT 2012

Harold Jarche

Integrating Learning into the Workflow. For all businesses this means integrating learning into the workflow. As our work environments become more complex due to the speed of information transmission via ubiquitous networks, we need to adopt more flexible and less mechanistic processes to get work done. I leave for Rome today and will be presenting a keynote at IEEE’s ICALT 2012 (International Conference on Advanced Learning Technologies).

Is it time for a BYOL (Bring Your Own Learning) strategy in your organization? #BYOL

Jane Hart

So just as some IT departments have realised the futility of banning personal devices in the workplace and are now beginning to adopt BYOD (Bring Your Own Device) strategies, L&D departments might also want to adopt a BYOL (Bring Your Own Learning) strategy and embrace all the learning that is taking place outside of training. Adopting a BYOL strategy will however require a different approach to learning and development.

Enterprise 2.0 transition

Harold Jarche

The discussions focused on how and in what manner OD and HR can support adoption & transformation processes. That may mean reducing the number of managers; empowering people who are customer-facing; or significantly opening up the workflow and making it more transparent. What is the difference between the adoption & transformation process?

Artificial Intelligence is Ready for Business; Are Businesses Ready for AI?

Irving Wladawsky-Berger

asks McKinsey in a recently published report - Artificial Intelligence: the Next Digital Frontier. “AI adoption outside of the tech sector is at an early, often experimental stage,” is the report’s succinct answer. “Few firms have deployed it at scale.”. Only 20 percent of respondents had adopted AI at scale in a core part of their business. 40 percent were partial adopters or experimenters, while another 40 percent were essentially contemplators.

Once more, across that chasm

Harold Jarche

Geoffrey Moore’s analogy of “ crossing the chasm ” is that any new technology is quickly adopted by innovators and early adopters, but there is a chasm to cross in order to get the more pragmatic majority to adopt the new technology. My consulting work is mostly bridging the chasm: I am an early adopter myself, and use this experience to work with the early pragmatic majority. Workflow Learning (including wider acceptance of performance support instead of training).

Don’t drink the informal learning snake oil

Jay Cross

A brief quiz tells you whether your organization needs to adopt formal or informal approaches. Informal learning needs to be embedded in existing workflow, not heaped on top of it.). The Tragedy of eLearning. We’ve seen this movie before. The 1999 Online Learning conference in Los Angeles was ground zero for eLearning. CBT Systems told the world it was being reincarnated as SmartForce, the eLearning Company.

Standalone LMS is Still Dead (rebutting & agreeing w/ Dave Wilkins)

Dan Pontefract

The holistic big picture needs to keep in mind the workflow of the employee; we can’t send them to disparate tools, applications, technologies or sites to do their jobs. What we need to do is ensure we weave a formal, informal and social learning workflow together. We have an ecosystem made up of formal, informal and social learning components in addition to having a seamless, federated workflow for the employee.

CSTD Montreal Symposium

Harold Jarche

Adopt new frameworks to support learning in the workflow. I will speaking this week in Montréal at CSTD ‘s Symposium. Please note there are two Harolds as keynote presenters! My topic is The Future of the Training Department. Here’s the set up. Most training activity for the past century assumed that you could prepare people for the future by training them in what had worked in the past.

Development Mindsets and 70:20:10

Charles Jennings

Development Mindsets I have been focussing on the important role of development mindsets as an starting point for adopting the 70:20:10 model for some time. Initiatives such as Danone’s help open up more people to adopting and building development mindsets. Focus on putting into place the support and processes that help embedding, extracting and sharing learning as part of the workflow.

To Really Drive Enterprise 2.0 Forward We Need A Behaviour Change

Dan Pontefract

Laurie Buczek writes “ the big failure of social business is a lack of integration of social tools into the collaborative workflow.” Whilst I don’t disagree that integration into the workflow isn’t a huge opportunity, to me, we need to stop the press and acknowledge that it’s the behavior of people that has to change in parallel with the deployment of any Enterprise 2.0 / Social Anything technology. At the beginning of the year, on January 2 in fact, I wrote about reciprocity.

Human + Machine: The Impact of AI on Business Transformation

Irving Wladawsky-Berger

A recent McKinsey study found that AI adoption outside the technology sector is still at an experimental stage, with few firms having deployed it in production at scale. The book studied what leading firms are doing to benefit from human-machine collaborations and found that they’ve succeeded by adopting five key principles: mindset, experimentation, leadership, data, and skills. This is quite different from using technology to automate specific tasks in a job or workflow.

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What is innovation?

Harold Jarche

He went on to state that, “I have not been able to find any regular correlation between well adopted innovation processes and actual innovation outcomes, and I’ve been looking pretty hard. Visualize the workflow of a physical job: produce, produce, produce, produce, produce, produce, produce, produce, produce. Now visualize the workflow of a creative knowledge worker: nothing, nothing, nothing, nothing, flash of brilliance, nothing, nothing, nothing.”. —

What Does the Training Department Do When Training Doesn’t Work?

Charles Jennings

Learning in the workflow is the way forward. this is where I have seen the 70:20:10 framework, when used strategically, help organisations adopt new and more effective practices. Training departments need to adopt new approaches, and with these new approaches comes the need for new skillsets. The global training industry is large and in growth again post-2008.

a useful model

Harold Jarche

Here is an excerpt from Frederick Winslow Taylor’s Principles of Scientific Management (1911): “It is only through enforced standardization of methods, enforced adoption of the best implements and working conditions, and enforced cooperation that this faster work can be assured. And the duty of enforcing the adoption of standards and enforcing this cooperation rests with management alone.” “essentially, all models are wrong, but some are useful” – George Box.

Learning and Development Webinars

Xyleme

Moving from a traditional training strategy to one that embeds learning in the daily workflow is challenging enough. Viewers will also get an inside look at Paychex’ journey to high-performing learning content and best practices for managing change to ensure successful adoption.

Determinism, Best Practice, and the ‘Training Solution’

Charles Jennings

Anyone who has even the most rudimentary understanding of chess knows that to adopt a strategy based on determinism is to often invite failure. If we’re to learn from others we should be looking at good practice and novel practices that we can adopt and adapt and massage to work in our own specific context. We need to help our leaders, managers and workers to better exploit the learning opportunities in their daily workflow.

Summarizing Learn for Yourself

Jay Cross

” The use of social media in learning is is often referred to as “social learning”, but as has been demonstrated this has a much wider meaning than simply using social media for training – “social training” – but also for social (workflow/informal) learning where workers can share information and knowledge with others in networks and communities as well as adopting a new collaborative approach to working.

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sCRM, the M:M Customer Crush?

Martijn Linssen

Call it workflow, BPM, you could even compare it with Supply Chain Event Management. and wrap them up in workflow and process in a neat and orderly way (OMG! A few questions: - sCRM does not mean that the old-fashioned CRM with workflow will disappear, does it? Isn't it possible to build some structure into this by defining roles that fit the social media concept such as moderators or case managers that 'manage' the adhoc workflow? Business or Pleasure? -

Human + Machine: The Impact of AI on Business Transformation

Irving Wladawsky-Berger

A recent McKinsey study found that AI adoption outside the technology sector is still at an experimental stage, with few firms having deployed it in production at scale. The book studied what leading firms are doing to benefit from human-machine collaborations and found that they’ve succeeded by adopting five key principles: mindset, experimentation, leadership, data, and skills. This is quite different from using technology to automate specific tasks in a job or workflow.

Open Learning, Open Networks - Online Learning in 2020

Stephen Downes: Half an Hour

Everything from tools for experiential learning all the way down to tools for software simulation workflow transactional and so on. This is an unedited auto-transcript of the talk delivered November 3, 2020. Hello. Hello everyone pleasure to be here today. This presentation will be in English.

The Best of Times, The Worst of Times: opportunities and challenges for the L&D profession

Charles Jennings

New Look L&D It is becoming increasingly clear that L&D departments need to adopt new ways of working and new approaches to learning if they are to position themselves to lead rather than follow.

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Five Myths of Social Learning

Xyleme

Leading social media vendors like Jive Software are integrating with the top ECM platforms to provide unified search, workflow, and storage of enterprise and social content, proving a cohesive environment where formal content is supported by an ecosystem of users that contribute expertise and relevant information. Home About Podcasts Videos Xyleme Inc.

Working in the dark

Harold Jarche

But first I wanted to set up the discussion by arguing that GCPEDIA (the Government of Canada’s official internal wiki) has the potential to be the single most transformative technology adopted by the Government of Canada since the first computers were issued to civil servants twenty years ago. I discuss transparency a lot on this blog. I see it as one of the three principles for net work. Transparency is a key enabler of shared power and making our organizations more democratic.

Dear C-Suite: We Don’t Do Training Anymore

Dan Pontefract

Jane Hart wants us to think about Silicon Valley start-ups where they “treat learning in a very different way – and usually adopt very social collaborative approaches to learning and working.”. In 2012, Peter Aceto, the President and CEO of ING DIRECT – a Canadian bank with 1.78 million customers and over $38 billion in assets – delivered a speech where he waxed lyrical about being a social CEO. Two points come to mind from that speech.

Open Business Strategies – Helping Someone Else Achieve Their Goals

Luis Suarez

Over the course of the last few years, there have been a good number of occasions where, when working with fellow colleagues, customers or business partners, plenty of knowledge workers kept asking me what would be the best way for them to get started with their own adoption efforts of social software, both inside and outside of the firewall, so that it wouldn’t be too painful, but at the same time they wouldn’t lag behind too much in the attempt.

Workforce collaboration in the network era

Harold Jarche

If a department is not part of the networked workflow, or tries to block it, it is part of the problem. Taylor in Principles of Scientific Management (1911), described the role of management for the industrial era: It is only through enforced standardization of methods, enforced adoption of the best implements and working conditions, and enforced cooperation that this faster work can be assured. Tweet Hyperlinks subvert hierarchy, and networks subvert standardization.

Learning Content Management Systems (LCMS) for Managing Course Assets

Tony Karrer

They also handle asset management, but I really have not been seeing the kind of large scale adoption of LCMS products for that purpose. This is what Dawn Poulos talks about in How NOT to adopt an LCMS. You still do get back to the core questions: Are people using an LCMS to manage content assets and workflow across the enterprise? I received an inquiry from a reader at a large company that is continuously working on large projects with lots of course content running around.

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