Not Your Father’s ROI

Jay Cross

Productivity in a Networked era: Not Your Father’s ROI. One cherished industrial age concept that is proving particularly difficult to let go of is return on investment (ROI). But like Pontiacs and Oldsmobiles, old-school ROI’s day in the sun is waning. Consultants and smart-aleck MBAs will tell you if you want to sell a big project internally, you’ve got to talk ROI. Traditional ROI. ROI is what you get for your money, divided by what you spent to get it.

ROI 140

Generations, Social and Enterprise: adopt vs adapt

Martijn Linssen

and Social are about humans, people, change management, radical organisation change, and, in the end, about tools And, on the field of Integration, the theme of adopt versus adapt has always played the most significant role in my working life. Do we adopt the industry standards? Oh my the implications involved, the political consequence, the loss of face - versus money saved, gained, invested and ROI-ed. Employees arent used to adopting. Business or Pleasure? -


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How to Increase LMS Adoption for a Remote Workforce


1 “So, the real issue is establishing whether teams are using the technology to its full potential, and ensuring businesses get the full ROI from their investment.”.

You Need To Launch An Internal 2.0 Adoption Council

Dan Pontefract

Sure, there are issues about ROI and benefit (see Samer Patel and Why Process Barfs on Social ) but inside an organization, we all need to not only justify its rampant osmosis, we need to embrace, endorse and take action. Adoption Council. Adoption Council is a way for you to reach out to the organization and do it in a flat, cohesive, collaborative and (incidentally) 2.0 Adoption Council within your own org. adoption council collaboration Culture enterprise 2.0

How Learning Management Systems Increase ROI of L&D Programs


The question is, “Are companies getting a good ROI on their L&D investments?” It stated, “…Innovative companies are adopting new and expanded learning architectures. However, it can be a struggle to make the leap from a traditional approach to training to one that increases a company’s ROI on learning and development (i.e., An LMS Can Increase the ROI of Learning and Development Investments.

ROI 49

Creating a Return on Investment (ROI) calculation for Enterprise 2.0 and internal social media

Trends in the Living Networks

To be frank, I think ROI calculations for social initiatives are in most cases a waste of time, because so many of the benefits and costs are unknowable before the initiative. One of the resources I provide in the chapter is a table to help make ROI calculations. Not all of the items will be relevant, and you may find other items that are applicable, but it provides a good starting point to generating numbers that can be used in an ROI. Adoption.

The False Promise of "Adopt now, and all will adapt"

Martijn Linssen

why not both Home About Contact Tuesday, 28 December 2010 The False Promise of "Adopt now, and all will adapt" Its the most widespread lie across IT. They seek fellow business partners and suppliers to do business with, or adapt themselves to new business opportunities so they can adopt the benefits of it They adopted their own business model once , and will tune and tweak it in a continuous fashion, with small steps at a time. Business or Pleasure? -

NTEN’s We Are Media Project | Full Circle Associates

Nancy White

There is a veritable blossoming of projects to help people learn about and adopt social media these days. The resulting curriculum which will live on this wiki and will also cover important organizational adoption issues, strategy, ROI analysis, as well as the tools.

Reflections from Sao Paolo

Jay Cross

Lilian completed her doctoral dissertation the day before on how teachers adopt (or don’t adopt) new technology. Luiz told me a story about trying to coax a group of professionals to try blogging. He asked everyone to make a blog entry; no one did. He instructed them to take a sheet of paper and write out something interesting that had happened to them.

ROI 90

What Does the Training Department Do When Training Doesn’t Work?

Charles Jennings

One of the challenges about how well the money is being spent is that the ‘holy grail’ for many training and learning departments - identifying the financial value of the investment in training and other structured learning and development activity (the ROI) – is rarely achieved and, many would argue, is a flawed measure anyway. In the ROI world the perfect solution consists of a identifying a clear causal chain linking and isolating training input with ‘hard numbers’ of output.

selling workplace learning to the HSP

Harold Jarche

One of the questions that was posed to the group of about 30 professionals was how to convince organizational leaders of the return on investment (ROI) for workplace learning. I proposed that if executives ask for the ROI of an initiative, it really means that they do not believe in it. If they think something is important for the business, they don’t ask to see any ROI. Justifying ROI is selling to the wrong part of the HSP brain.

ROI 136

What is stopping companies from measuring learning: Skillsets, datasets, toolsets or mindsets?


How long can L&D organizations expect this to continue if they can''t prove to their stakeholders their training tools and programs are effectively influencing employee performance and driving ROI? L&D is no different—except to the extent that professionals must work even harder to demonstrate impactful training outcomes and ROI. "In Accordingly, many business leaders adopt a perspective that places L&D expenses alongside product development, for example.

The Demise of Advertising Business Models

John Hagel

In the future, some retailers may maintain a product focus to their store – for example, consumer electronics – but many retailers may end up adopting a customer segment focus like people who are about to have their first child or people who are about to retire. Some more metrics - return on information (ROI) and return on skills (ROS). If we take this logic to the next step, two other metrics become more and more important for both consumers and vendors – ROI and ROS.

ROI 153

What fundraisers Need To Know About Next Era of Digital Technology

Beth Kanter

He also touched on what skills and mindsets fundraisers need to adopt, including using Behavioral Economics as discussed in the book Change for Good. I keep coming back to a decade old quote from Clay Shirky, “When the technology becomes boring, it becomes socially interesting.” We need to get to that point of more adoption. I also shared some current examples of what early adopters are doing both the fundraising niche and for program delivery.

ROI 45

Yammer and why activity streams are a key foundation for integrated applications and organizations

Trends in the Living Networks

There was significant demand for external integration capabilities from its existing clients, which no doubt could see existing internal adoption of Yammer and wanted to build out its functionality beyond the purely social element. There is still unavoidably integration work to be done to create activity streams, however corporate adoption of one vendor’s activity stream does not necessarily mean lock in as the interfaces and hooks to the applications become more open.

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Pick of the month: October 2012

Jane Hart

There’s not data to support social learning, and no way to show ROI. Some of the lessons were created by a training firm your company hired to help you adopt a new ERP system, some of them are from your boss regarding some new business policies, a couple articles from your colleagues that were interested enough in a lesson that they wanted to expand on it, and a few from the wider world about films or music or whatever you indicated your interests are.”

ROI 156

Getting More Value from Your Social Media

Kevin Wheeler

Here are five things to consider: Focus on a Goal Before anything, establish what you hope to gain from adopting social media platforms. While these are valuable ways to approach a variety of people and offer many channels for communication, they can also lead to candidate confusion and to a loss of ROI. Keeping all social media interaction with the recruiting department limits its value and lowers ROI.

To Really Drive Enterprise 2.0 Forward We Need A Behaviour Change

Dan Pontefract

The ROI of Enterprise 2.0 / Social Anything is not how much did it cost to deploy the technology; it’s what gains have we seen in productivity, employee engagement and customer satisfaction as a result of new collaborative behaviours that are aided and propelled by Enterprise 2.0 / Social Anything technologies. They forget adoption occurs only when people behave in a way that allows collaboration to manifest across an organization.

IBM’s Trip to Become A Socially Integrated Enterprise

Luis Suarez

That, to me, is the real ROI of Social Computing. Over the last couple of weeks there have been a number of rather interesting and insightful blog posts that have been covering IBM’s journey to become a social business. A journey that started back in 2001, but that it had its main roots well substantiated within the company for much longer.

ROI 209

Social Business in 2013 – An Opportunity (Open Business)

Luis Suarez

In previous blog entries I have reflected on the fact of how I keep seeing how more and more businesses seem to stagnate in their adoption efforts of becoming a Socially Integrated Enterprise after the first or second year of deploying social technologies behind the firewall (Never mind the external side for a minute… More on that one later on…). Have you noticed how little we see nowadays in writing that awkward, old, now obsolete, conversation about the ROI of Social Media?

Social Customer Service - proving you failed?

Martijn Linssen

And on second thoughts, of course your product can break down and people complain about it, but if it ROIs to dig out an entirely new channel to approach them, arent your existing ones lacking beyond recognition? 2011-01-04T22:59:00+01:00 Martijn Linssen adapt|adopt|business exceptions|business rules|change|growth|trust|Twitter| Newer Post Older Post Home Subscribe to: Post Comments (Atom) Search blog Loading. Adopt vs adapt Microsoft and Cloud - they just don't get it, do t.

You don’t reach Serendip by plotting a course for it

Harold Jarche

“The ROI on innovation is survival.&# @aronsolomon @darrellwhitelaw. Blindly adopting so-called best practices in a bid to become as successful as some arbitrary industry leader is a management cargo cult. Tweet Friday’s Finds are a compilation of what I have learned on Twitter the previous week. This started as an alternative to the popular #FollowFriday on Twitter where people say who they recommend to follow.

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What’s Your Purpose?

Luis Suarez

Now, this is not, at all, at this point in time, about trying to figure out the ROI of Social Business. Apparently, ‘ two thirds of digital transformation projects fail ’.

Learning Content Management Systems (LCMS) for Managing Course Assets

Tony Karrer

They also handle asset management, but I really have not been seeing the kind of large scale adoption of LCMS products for that purpose. What’s the ROI for spending time doing this? This is what Dawn Poulos talks about in How NOT to adopt an LCMS. I received an inquiry from a reader at a large company that is continuously working on large projects with lots of course content running around. They have Articulate courses, classroom courses, SharePoint sites, etc.

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New Playbook Resource: How To Engage Alumni

Beth Kanter

The playbook collects, organizes, and synthesizes best practices from “bright spots” and others adopting this practice. A good playbook incorporates lessons learned, case studies, resources, checklists, and other useful materials for other organizations that want to improve their practice or adopt it. It can help raise the practice in a field quickly and for individual organizations it can be a huge time saver.

Dear C-Suite: We Don’t Do Training Anymore

Dan Pontefract

It seems as though the C-Suite doesn’t care if the training has ROI but the bad news is they still think the content comes in the form of a course, regardless of whether it’s short (42 per cent) or not short (58 per cent). Jane Hart wants us to think about Silicon Valley start-ups where they “treat learning in a very different way – and usually adopt very social collaborative approaches to learning and working.”.

Twitter potpourri

Harold Jarche

Shai Agassi: A bold plan for mass adoption of electric cars ( TED ) Inspiring, Hopeful, Fantastic! On calculating ROI for human activities (economics, learning, marketing, etc.) I’m still figuring out how best to integrate Twitter to my personal knowledge management processes. I post some things I find directly to Delicious and others I mark as favourites.


Charles Jennings

Sometimes L&D departments may also need to leave colleagues behind if they can’t, or won’t, join them on their journey to adapt and adopt the changes that are clear and necessary if they are to remain relevant and provide strategic value to their organisations. It found that managers are more interested in Return on Expectation (ROE) than Return on Investment (ROI) figures from the L&D department.

ROI 149

TOPYX Topics – Social Learning Newsletter – July 2016


How to Get the Greatest ROI from eLearning. Accessing mission critical information, including eLearning and other online learning resources, with an employee’s own device whenever and wherever they may be reduces a barrier that limits adoption and engagement… Read the full article. See More Articles Recommended for You: TOPYX LMS Recognized for Tin Can API Adoption. GrowFL Company to Watch. Interactyx: A 2016 Florida Company to Watch Finalist.

Forgiveness - damned if you don't

Martijn Linssen

Whatever image you formed in your heart and mind ages ago, does it ROI having it there? Subscribe Top Posts Generations, Social and Enterprise: adopt vs adapt Enterprise 2.0: Why acquisition beats retention 2010 - year in review ► 2010 (100) ► December (13) Determination - the 99-1 rule Without the need to think, people stop doing so The False Promise of "Adopt now, and all will adap. Adopt vs adapt Microsoft and Cloud - they just don't get it, do t.

Learning With and From Others: Restructuring Budgets for Social Learning

Dan Pontefract

Prior to solving the budget issue, learning leaders first must embrace social learning and become the company’s leading voice for adopting it. The question asked by many at this point is “How can I invest any budget or resource time into the adoption of a social learning strategy if my training budget is decreasing, my headcount is shrinking, and I don’t know where to start?” But where is the ROI? Originally posted to T+D Magazine, January 2011 Edition.

iPad & eBooks: A Game Changer for Blended Learning


This is key opportunity for educational publishers, many of whom have already adopted the ePub standard, to realize an even greater ROI on their eBook investment. Home About Podcasts Videos Xyleme Inc.

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Serving Experience As The Product

Adaptive Path

Here’s four hallmarks of such an inefficient and ineffective experience: Low conversion and low adoption — People who enter a conversion funnel simply can’t make it through. Which will generate the best ROI this quarter? From shopping for your first home to seeing a doctor, the experience matters. But often we completely fail to grasp the degree to which it matters. Take the simple example of a greeting card.

In retrospect 2000-2010: omphaloskepsis ruled

Martijn Linssen

Navel-gazing is a frequently used term here in NL to label people who arent too preoccupied with the world around them, putting it nicely The conversation with Thierry started with customer service, me stating that @tdebaillon Theres an inverse relationship between product margin and customer service - as illogical as that sounds More sarcastically, I added that bad products seem to ROI best, at which Thierry replied @MartijnLinssen @mijori23 Not the best, but the more short-term profitable.

Social shifts the focus from Presales to Aftersales

Martijn Linssen

While a vast part of the social evangelists was either desperately trying to frantically avoid the topic of ROI or looking very hard for business cases justifying Marketing 2.0, Subscribe Top Posts Generations, Social and Enterprise: adopt vs adapt Enterprise 2.0: Adopt vs adapt Microsoft and Cloud - they just don't get it, do t. Business or Pleasure? -

Business or Pleasure? - why not both: Klout. Nail. Coffin. Who cares?

Martijn Linssen

In the end its pretty simple, if our numbers dont prove out and help companies drive some value in terms or ROI or happier customers than well be replaced with something else. Happy Thanksgiving - dont be a turkey Tweet op 11/25/2010 09:21:00 PM Labels: 1.0 , adopt , application development , change , data quality , growth , information , social media , stats , trust , Twitter Klout. Subscribe Top Posts Generations, Social and Enterprise: adopt vs adapt Enterprise 2.0:

The Top 3 Benefits of AI for Fundraisers

Beth Kanter

helps fundraisers understand the motivations and desires of potential donors, thereby increasing online donor conversion and retention rates, and, ultimately, ROI. Even at this early stage of adoption by fundraisers, there are tremendous benefits already being accrued by users.

ROI 36

Edge Perspectives with John Hagel: Community 2.0

John Hagel

To make it easy, I keep the same acronyms – ROA, ROI and ROS - but just attach different meanings. ROI – Return on Information In this context, I emphasize information in the form of participant profiles - participant backgrounds, interests, activities and relationships. Again, ROI needs to be evaluated from both a participant and an organizer perspective. Besides, ROS has better symmetry with ROA and ROI.

ROI 168

Social Business Forum Highlights – Social Business on the Shoulders of Giants

Luis Suarez

The rest of the slides are pretty interesting detailing as well several of the Dell initiatives they have got in place, like SMaC (Social Media and Community Team), or the Social Media and Community University , which comes pretty close to the same beliefs behind our very own BlueIQ Adoption and Enablement Programme , IdeaStorm , etc.

Knowledge Management Core Issues

Tony Karrer

Could we improve the situation by adopting some emergent mindsets & web2.0 Not many firms recognize or care about sub-optimal performance in this area - the results you see, are diffuse, obtuse and difficult to fit into classic ROI models. Tacit knowledge discovery is tedious, slow and difficult - most firms shy away from allocating resources to projects dealing with intangibles, where outcomes are unknown and ROI is hard to prove.

Business or Pleasure? - why not both: Failure is the means to the.

Martijn Linssen

No, really, what is the ROI of avoiding to fail? But mistaking the goal of Success for a means is the biggest mistake you can make Tweet op 9/18/2010 12:54:00 AM Labels: adapt , adopt , business exceptions , business rules , change , growth 1 reacties: vasco vasconcelos said. Subscribe Top Posts Generations, Social and Enterprise: adopt vs adapt Enterprise 2.0: Adopt vs adapt Microsoft and Cloud - they just don't get it, do t. Business or Pleasure? -

Shell All of That Knowledge, Please!

Luis Suarez

In my role as a social computing evangelist one gets involved in a good number of conversations with other fellow knowledge workers who keep coming up, time and time again, with one inhibitor after another, as the the main culprits that are slowing them down in their adoption of these social tools we keep evangelising on. Can video make a difference in Knowledge Transfer?

Video 146

Business or Pleasure? - why not both: The product-to-service.

Martijn Linssen

It's really hard to measure it all, and it doesn't help that SAP and Oracle offer what i call "future lock-in": the money spent on it all runs in the millions and all that won't even start to pay back or ROI well within years from now. Subscribe Top Posts Generations, Social and Enterprise: adopt vs adapt Enterprise 2.0: Adopt vs adapt Microsoft and Cloud - they just don't get it, do t. Business or Pleasure? -