The State of AI Adoption - High Performers Show the Way

Irving Wladawsky-Berger

For the past few years, the McKinsey Global Institute has been conducting a yearly survey to assess the state of AI adoption. Its 2017 survey of over 3,000 AI-aware executive found that outside the technology sector, AI adoption was at an early, often experimental stage. Overall, the 2018 survey found that while the business world had begun to adopt AI, few companies had in place the foundational building blocks that would help them to generate value from AI at scale.

How to Support the Widespread Adoption of AI

Irving Wladawsky-Berger

Only 8% of firms are engaged in practices that support widespread adoption. To support the widespread adoption of AI, companies must make three fundamental shifts. The companies with the highest returns on their technology investments did more than just buy technology; they invested in organizational capital to become digital organizations. Beyond the relatively small number of early adopters, AI is still in the experimental stage.

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Five Ways People Adopt And Love Change

Adaptive Path

Luckily, a communications expert named Everett Rogers looked deep and long at how human beings actually look at and choose to adopt something new and innovative. I love this because Rogers doesn’t look at what sells, but at what actually gets adopted and really, truly used. I’ve found his 5 Factors most useful not near the completion of a program of work, but from the very start to consider onboarding and adoption just as much as a part of the experience as everyday use.

Managing Complex, Disruptive Innovations - Some Lessons Learned

Irving Wladawsky-Berger

You don’t really know how quickly the new innovations will be adopted in the marketplace. But given the complexity of the changes involved, they would likely take place as a series of incremental, evolutionary steps, not as a rip-and-replace transformation. When dealing with other more recent complex initiatives, - e.g., cloud computing , social business , digital money and payments , - I find myself reflecting back on my experiences with the e-business strategy.

Artificial Intelligence is Ready for Business; Are Businesses Ready for AI?

Irving Wladawsky-Berger

asks McKinsey in a recently published report - Artificial Intelligence: the Next Digital Frontier. “AI adoption outside of the tech sector is at an early, often experimental stage,” is the report’s succinct answer. “Few firms have deployed it at scale.”. Only 20 percent of respondents had adopted AI at scale in a core part of their business. 40 percent were partial adopters or experimenters, while another 40 percent were essentially contemplators.

Impact of AI on Government - Opportunities and Challenges

Irving Wladawsky-Berger

To help manage this transformation, government leaders should communicate often with employees to explain the potential of AI to alter their work using concrete examples from early adopters. Artificial Intelligence Complex Systems Data Science and Big Data Economic Issues Education and Talent Innovation Management and Leadership Political Issues Services Innovation Society and Culture Technology and Strategy

Blockchain and the Promise of an Open, Decentralized Internet

Irving Wladawsky-Berger

These are not only complex but esoteric subjects, as nicely illustrated in this funny video. There’s generally a considerable time-lag between the time we start reading articles about their exciting potential and their adoption by companies and industries across the marketplace. This is evident by looking at the standards and governance the Internet had already adopted, as well as by the rapidly growing number of applications.

Mobile Payments - a Long, Relentless War of Attrition

Irving Wladawsky-Berger

The key barrier to the adoption of these mobile payment innovations is that while the payment system that we’ve long used is highly complex and inflexible, it actually works quite well. “As it turns out, consumers like dipping and swiping just fine and are not dissatisfied with their plastic cards, even if they happen to have a phone in their hand with the capacity to use a mobile wallet.”. Apple Pay was launched in September of 2014.

Blockchain and Business Process Transformation

Irving Wladawsky-Berger

You could track the status of your packages, access the latest sports results, check the weather of any city in the world or buy a book or CD. The companies with the highest returns on their technology investments did more than just buy technology; they invested in organizational capital to become digital organizations.

Towards a Trusted Framework for Identity and Data Sharing

Irving Wladawsky-Berger

For example, to buy alcohol, all you need is proof that the individual is over the legal drinking age. Current firewall, event sharing, and attack detection approaches are simply not feasible as long-run solutions for cybersecurity, and we need to adopt an inherently more robust approach. I recently participated in a Treasury Identity Forum organized by the US Treasury Department in Washington, DC.

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How Will AI Likely Impact How We Work, Live and Play?

Irving Wladawsky-Berger

When are we likely to see self-driven vehicles coursing along our streets and highways? “It is not yet clear how much better self-driving cars need to become to encourage broad acceptance,…” notes the AI100 report. “ But if future self-driving cars are adopted with the predicted speed, and they exceed human-level performance in driving, other significant societal changes will follow.”.

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Artificial Intelligence is Ready for Business; Are Businesses Ready for AI?

Irving Wladawsky-Berger

asks McKinsey in a recently published report - Artificial Intelligence: the Next Digital Frontier. “AI adoption outside of the tech sector is at an early, often experimental stage,” is the report’s succinct answer. “Few firms have deployed it at scale.”. Only 20 percent of respondents had adopted AI at scale in a core part of their business. 40 percent were partial adopters or experimenters, while another 40 percent were essentially contemplators.

Bridging the World’s Knowledge Divide: Technology + Competition, Skills and Institutions

Irving Wladawsky-Berger

Regulations that promote competition : Lowering the cost of starting firms, avoiding monopolies, removing barriers to adoption of digital technologies, ensuring the efficient use of technology by businesses, enforcement of existing regulations, …. Complex Systems Data Science and Big Data Economic Issues Education and Talent Innovation Management and Leadership Media and Communications Political Issues Society and Culture

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The Datafication of Business and Society

Irving Wladawsky-Berger

But digitalization , - its companion concept which captures the impact of the digital revolution on the economy and society, - has been in use since computers were widely adopted around 60 years ago. I believe that the power of Big Data is that it’s information about people’s behavior - it’s about customers, employees, and prospects for your new business,… This Big Data comes from location data from your cell phone and transaction data about the things you buy with your credit card.

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The Continuing Evolution of Cloud Computing

Irving Wladawsky-Berger

Early adopters viewed cloud as computing-on-demand. Instead of having to buy and operate their own hardware and software products, users could now obtain the computing resources they needed over the Internet on demand. . I nstead of having to buy computing resources up front, users now had the flexibility of only paying for whatever cloud resources they actually used. .

The (Uneven) Digitization of the US Economy

Irving Wladawsky-Berger

Digital innovation, adoption, and usage are evolving at a supercharged pace across the US economy,” notes the report in its opening paragraph. “As The companies with the highest returns on their technology investments did more than just buy technology; they invested in organizational capital to become digital organizations. Build - or buy - the capabilities of the future. Digital technologies are all around us, - increasingly ubiquitous and commoditized.

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NTEN’s We Are Media Project | Full Circle Associates

Nancy White

There is a veritable blossoming of projects to help people learn about and adopt social media these days. The resulting curriculum which will live on this wiki and will also cover important organizational adoption issues, strategy, ROI analysis, as well as the tools.

Blockchain and the Promise of an Open, Decentralized Internet

Irving Wladawsky-Berger

These are not only complex but esoteric subjects, as nicely illustrated in this funny video. There’s generally a considerable time-lag between the time we start reading articles about their exciting potential and their adoption by companies and industries across the marketplace. This is evident by looking at the standards and governance the Internet had already adopted, as well as by the rapidly growing number of applications.

The Continuing, Transformative Impact of IT

Irving Wladawsky-Berger

Consequently, these two trends are significantly more complex and their evolution is harder to predict because they are directly affected by strong societal forces. billion people will become consumers by 2025, that is, they will earn enough to buy goods and services beyond meeting their basic needs. Until recently, they have been slow to adopt Web-based platforms, big data analytics, and other IT innovations.

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Blockchain and Business Process Transformation

Irving Wladawsky-Berger

You could track the status of your packages, access the latest sports results, check the weather of any city in the world or buy a book or CD. The companies with the highest returns on their technology investments did more than just buy technology; they invested in organizational capital to become digital organizations.

En Route to the Cashless Society

Irving Wladawsky-Berger

He writes about his experiences buying a cappuccino at a coffee house in New York City. And your smartphones will serve as beacons that will alert a retailer when you walk into its store so that it can recommend products, show you reviews, or direct you to aisle five, where that beanbag chair you didn't buy last week still beckons - and you can now have it for 10% off.” .

Reinventing Relationships

Irving Wladawsky-Berger

Once upon a time, new technologies were first deployed in large institutions - enterprises, universities and research labs, the military and civilian government agencies, - from which they eventually trickled down to the rest of the economy as their prices and complexity dropped. Forty years ago, for example, the computer industry consisted primarily of expensive mainframes and supercomputers that only larger institutions could afford to buy and operate.

Flexuosity untangled

Dave Snowden

I’ve used Innovators~Early adopters~Early majority~Late majority~ Laggards with the various percentages over the years although I normally combine the first two and change the percentages a bit, based on that prior DataSciences work.

Information, Money and Related Subjects

Irving Wladawsky-Berger

Then in the 1990s, the wide adoption of the Internet and World Wide Web led not only to online banking, but paved the way for online shopping and e-commerce in general. Ordinary Indians will find it easier to buy and sell things online,”. End users benefit from free, personalised consumer experiences such as Internet search, social networking or buying recommendations.”.

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The Management of Disruptive Innovations

Irving Wladawsky-Berger

The management of disruptive innovations is very different when looking at relatively simple or self-contained technologies, products or services versus highly complex platforms and infrastructures. A lot of the hype you often hear when new innovations come about is the result of people not properly understanding the different dynamics that apply to simple versus highly complex innovations. The dynamics of innovation with complex platforms and infrastructures is quite different.

Open, Collaborative Trust Frameworks

Irving Wladawsky-Berger

The notion of adopting such an approach for the development of digital trust frameworks feels like another major disruptive initiative with potentially major implications. Self-organizing, open communities are now well accepted as a production model for complex initiatives with major societal benefits, - like trust frameworks. End users benefit from free, personalised consumer experiences such as Internet search, social networking or buying recommendations.” “And

Social Business: e-business 2.0. and Beyond

Irving Wladawsky-Berger

The companies with the highest returns on their technology investments did more than just buy technology; they invested in organizational capital to become digital organizations. Productivity studies at both the firm level and the establishment (or plant) level during the period 1995-2008 reveal that the firms that saw high returns on their technology investments were the same firms that adopted certain productivity-enhancing business practices.

IT, Productivity and Organizational Capital

Irving Wladawsky-Berger

As Brynjolfsson and Saunders observe: “The companies with the highest returns on their technology investments did more than just buy technology; they invested in organizational capital to become digital organizations. Productivity studies at both the firm level and the establishment (or plant) level during the period 1995-2008 reveal that the firms that saw high returns on their technology investments were the same firms that adopted certain productivity-enhancing business practices.

The Ystwyth-curve continued

Dave Snowden

This has led to the complex and political situation we have now, and as such, you can expect to hear strong opinions voiced oral sides. In order to do that in a complex world we need to create ways to frame the problem that reduces error and enables action.

Of shoes–and ships–and sealing-wax–

Dave Snowden

We had aspects of this with complexity with people privileging methods for complexity over order, despite the fact that both have equal contextual value. It may incorporate other methods and may have ideological aspects associated with its adoption or rejection but at its heart it provides a repeatable way of achieving results which reduced the need to reinvention (that can be good or bad by the way).

A Time of Institutional Recomposition

Irving Wladawsky-Berger

In Wired for Innovation: How Information Technology is Reshaping the Economy , authors Erik Brynjolfsson and Adam Saunders write: “The companies with the highest returns on their technology investments did more than just buy technology; they invested in organizational capital to become digital organizations. Rather, they are based on applying the best complex systems thinking and organizational management practices to government institutions.

Cloud - the Emergence of a New Model of Computing

Irving Wladawsky-Berger

High utilization, efficiency and reliability were not major design objectives because they would add to the cost and complexity of the machine. Different departments could buy their own systems. These factors eventually led to significantly increased management complexities and costs. Or the enterprise can adopt a hybrid model - delivering some of services from its own data centers, and acquiring others from service providers.

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Leveraging Commercial Best Practices to Maximize Government Productivity

Irving Wladawsky-Berger

By harnessing major technological shifts and adopting best business practices, we can not only make our government far more productive, but also foster greater innovation in areas ranging from healthcare to education and energy – innovation that will generate economic growth and job creation. “We Large government institutions and large companies are both complex organizations employing many people, and providing services to many more - be they citizens or clients.

The race to platform education

George Siemens

Well, technology is getting complex. Very complex. Which means that decisions makers are motivated (partly out of fear of appearing ill-informed, partly out of not wanting to take risks) to adopt approaches that integrate fairly seamlessly across the education spectrum. Why buy an LMS when you can buy the educational process?

The Transformative Power of Cloud Computing

Irving Wladawsky-Berger

E arly cloud adopters were mostly focused on improving the economics of IT, giving them the ability to expand their current offerings without major investments in additional IT infrastructure. Instead of having to buy and operate their own computing resources, users could now obtain the IT resources they needed over the Internet on demand, paying for whatever cloud resources they actually used.

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Well Played, Blackboard

George Siemens

Desire2Learn – the object of a failed Blackboard lawsuit (new t-shirt slogan for BB “all I got from this lawsuit was this lousy reputation&# ) – continues to be an active player (a reasonable argument could be made that Blackboard is largely responsible for the rapid uptake of Moodle following the announcement of its lawsuit…has anyone done a market share analysis that traces adoption of Moodle in relation to the lawsuit? Well, technology is getting complex.

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Deal with the system as a whole please

Dave Snowden

11: You can't reduce or aggregate a complex system and trying is wrong a priori. In effect you buy the right to make money. My favourite Magpie adopts the same approach, cobbling together bright shiny things to create a fun environment. However if we shift to a complex one then the properties of the system as a whole is not the sum of the parts but are unique to the system as a whole. Now all of this is true a priori in a complex adaptive system.

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The Big Shift: Challenge and Opportunity for Women

John Hagel

  As pressure increases, there is tendency to adopt a zero sum view of the world – if someone else gains, I necessarily must lose.    The masculine archetype is built upon a certain set of beliefs : We can't afford to get tied down in long-term relationships - our focus is on short-term transactions (“battles”) where the goal is to get as much as possible out of each transaction and to treat each transaction as an independent event – buy low, sell high and move on.

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Bigger is Not Necessarily Better in Our Information-Rich Digital Economy

Irving Wladawsky-Berger

The report is focused on the growing gap in technology adoption between individuals and institutions. By buying specialized services, in customized form and at modest cost, companies can create unique products, find buyers from across the world, and secure profits. Complex Systems Economic Issues Innovation Political Issues Services Innovation Society and Culture Technology and Strategy

PKM in Action. Part 2

Harold Jarche

Both of these methods could be adopted in the professional workplace. The topic could be on anything of interest or an incident they considered useful for others to learn from such as how to check-in baggage, how to deal with “weird” guests, where to buy foreign magazines, what Deepavali which is a Hindu festival coming up in October is all about, and so on – in short, topics that would help them deal with their guests better.”

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Twelvetide 18:06 Free Will

Dave Snowden

A few years ago Alicia and I along with the inimitable Max had an extended and regrettably unrecorded conversation about complexity theory and free will in Maryland. I think I started it by suggesting that complexity science, in allowing multiple ontological states to co-exist gave us a new way of looking at traditional philosophical problems; an idea itself stimulated by Alicia doing just that to the question distinguishing between a wink and a blink in her book Dynamics in Action.

In praise of Texture

Dave Snowden

It is a similar story-telling convention adopted in the Game of Thrones, where the white walkers are an enemy that do not tire, that are death personified (the COVID-19 virus has been identified to be a bit of a zombie virus ; there is nothing to kill as the virus is already dead). It is this story-form that I find most similar to our current condition, and most suitable for complexity. I love this cartoon by Shannon Wheeler , that was posted by the New Yorker.

Scaling: merge, match & masticate

Dave Snowden

Cognitive Edge has been working with the UNDP on how do you scale success in the development sector and we recently ran a fascinating event in New York look at the science of how complex adaptive systems scale which is now moving into early experimental use. At the same time in the Agile community we have the controversies over SAFe where scaling seems to mean ​how do I get senior IT management to adopt Agile practice rather than how do I scale success per se.