Harold Jarche

leadership in a distributed workplace

Harold Jarche

Distributed, remote, and even hybrid work have one similar quality — they expose cracks in the system that could be covered over in face-to-face settings. They make dysfunctional workplaces transparently obvious. Distributed work, like online teaching, has to be much more explicit.

top tools 2021

Harold Jarche

Every year, Jane Hart asks, “What are the most popular digital tools for learning and why?”. This is the fifteenth year Jane asked this question — and compiled the results into a valuable resource — and this is my tenth year responding.

Tools 241
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social learning powers distributed work

Harold Jarche

Distributed work is here to stay, because many people like it, the pandemic is not over and there will be others, and market forces will seek to maximize profits and reduce labour costs.

battling elves and building civilizations

Harold Jarche

Why do we follow others? Because we trust them for their knowledge, advice, support, vision, etc. “We follow others for various reasons, some because of their knowledge, some because of their vision, some because of their inspiration, and all for the confidence we place in them.

filtering out the crap

Harold Jarche

“ninety percent of everything is crap” — Sturgeon’s Revelation. “Twitter is often derided as a forum for gossip and nonsense, which it also is.

PKM 189

learning with others

Harold Jarche

Every fortnight I curate some of the observations and insights that were shared on social media. I call these Friday’s Finds. After a two-week hiatus I will slowly get back to more regular blogging. PicardTips — “Picard management tip: Keep group meetings short. Take your time with one-on-ones.”

What skills shortage?

Harold Jarche

Has an enormous skills gap developed since 2016? Researchers Dave Swenson and Liesl Eathington identified several factors contributing to hiring challenges, but a widespread lack of skilled workers was not one them … The Iowa researchers’ conclusion?

Skills 274

ITA Jay Cross Award 2021

Harold Jarche

The Internet Time Alliance Award, in memory of Jay Cross, is presented to a workplace learning professional who has contributed in positive ways to the field of Informal Learning and is reflective of Jay’s lifetime of work.

PKM at seventeen

Harold Jarche

Seventeen years ago I was introduced to PKM by Lilia Efimova. To a great extent PKM is about shifting responsibility for learning and knowledge sharing from a company to individuals and this is the greatest challenge for both sides.

PKM 246

post-production society

Harold Jarche

Technology at Work v6.0 — The Coming of the Post-Production Society , is the latest research report from Citi Global Perspectives & Solutions, published in June 2021 [Disclosure: Citi is a client]. One year ago I summarized the previous version, The New Normal of Remote Work.

convening the right people

Harold Jarche

I have often said that a critical role for people in leadership positions today is helping make the network smarter. In a recent recent blog post, the author discusses another critical aspect of leadership — convening the right people — and uses the example of German Chancellor Angela Merkel.

overcome by events

Harold Jarche

I wrote the following in 2009 —. Workplace learning in 2019. Much of the workforce will be distributed in time & space as well as in engagement (part-time, full-time, contract mix). More learning will be do-it-yourself and gathered from online digital resources available for free and fee.

PKM 285

you are a commodity and don’t know it

Harold Jarche

In platforms and the precariat I asked —If you are not one of the recognized best in your field, can you make a living online or are you just part of some platform’s long tail, valuable only to aggregators and their advertising revenues?

PKM 259

not remotely working

Harold Jarche

Watching the return-to-office efforts starting around the world is a fascinating exercise. Not everyone wants a return to the old normal. “But as office returns accelerate, some employees may want different options. A May survey of 1,000 U.S.

Survey 224

four hundred finds

Harold Jarche

Every fortnight I curate some of the observations and insights that were shared on social media. I call these Friday’s Finds. This is #400. “We can succeed only by concert. It is not ‘can any of us imagine better?’ ’ but, ‘can we all do better?’

returning

Harold Jarche

Every fortnight I curate some of the observations and insights that were shared on social media. I call these Friday’s Finds. “Always urgent, but never specific. That should get the result you want.” ” — @MeetingBoy.

Class 202

nature favours large social groups that network their information

Harold Jarche

Knowing how to get the answers you need is more important than storing those answers in your head, especially with the shorter lifespan of knowledge these days. What you find when you look something up is probably current. What you already know is more and more likely to be out of date.

Groups 256

trusted spaces

Harold Jarche

In my PKM workshops we discuss the differences between communities and networks. This includes the dark sides of communities as well as the constant doubt and outrage on social media.

moving beyond training

Harold Jarche

Working smarter means that everyone in an organization learns from experience and shares with their colleagues as part of their work. Training is not enough — see the missing half of training.

get out to the edges

Harold Jarche

In March [ making sense of our digital world ] I wrote that my own understanding of the COVID-19 disease started with centres of networked expertise — WHO , CDC , Public Health Agency of Canada.

the social sweet spot

Harold Jarche

Continued from — social learning powers distributed work. Social learning is about people in trusted relationships sharing and building collective knowledge.

let’s stop the war of words

Harold Jarche

A November 2019 article in the British Medical Journal showed how difficult it is to change peoples’ minds, especially with regards to vaccinations. Facts don’t change peoples’ minds. Lesson 2: don’t bring a fact to a narrative fight.

Study 270

the worst of both worlds

Harold Jarche

Some countries are slowly emerging into a post-pandemic mode. The nature of work, or at least where it is done, has changed for many people. Zoom, like Google before, has become a verb. The video conferencing company commissioned a report on the future of video communications.

Survey 218

it’s science

Harold Jarche

Every fortnight I curate some of the observations and insights that were shared on social media. I call these Friday’s Finds. @A_AMilne

when training is the wrong solution

Harold Jarche

Training is too often the proverbial hammer in search of nails. It’s an easy check mark to show that action has been taken, assuming that improving individual skills is the core issue that needs to be addressed. But training does not improve diversity.

walking the leadership talk

Harold Jarche

I was a speaker at Amazon’s Global Learning Day in 2016 and one thing that struck me was how often one of the 14 principles of leadership would crop up in regular conversations I had during my three days in Seattle.

finds for focusing

Harold Jarche

Every fortnight I curate some of the observations and insights that were shared on social media. I call these Friday’s Finds. “If you focus on sickness, you’re going to end up with doctors as the key actors. If you focus on well-being, you’re going to end up with communities as key actors.”

Survey 204

a decade of digital transformation

Harold Jarche

With a focus on improving collaboration, sensemaking, and knowledge sharing in teams, communities and networks, I have had the privilege of working with a wide variety of clients.

PKM 240

the selfish and the selfless

Harold Jarche

Every fortnight I curate some of the observations and insights that were shared on social media. I call these Friday’s Finds. “If you have selfish, ignorant citizens, you’re going to get selfish, ignorant leaders.” ” — George Carlin.

the last fortnight

Harold Jarche

Every fortnight I curate some of the observations and insights that were shared on social media. I call these Friday’s Finds. The next Friday’s Finds post will be on 24 September, as these will now be posted the last Friday of each month.

addressing wicked problems

Harold Jarche

Daniel Kahneman, winner of the Sveriges Riksbank Prize in Economic Sciences in Memory of Alfred Nobel, and author of the popular book, Thinking Fast, Thinking Slow , has recently published a new book — Noise: A flaw in human judgment. Noise in general is unwanted variability.

driving blind

Harold Jarche

Every fortnight I curate some of the observations and insights that were shared on social media. I call these Friday’s Finds. “I do admin exactly like I clean vomit: Hold breath, enter without looking, do something, retreat, retch, wipe eyes, breathe, repeat.” ” — @ChristoMove.

Sample 192

perpetual beta 2020

Harold Jarche

For 16 years my primary sensemaking medium has been this blog. This is where half-baked thoughts get tested, changed, and recombined. They reflect my interactions on social media, experiences through professional engagements, and conversations with colleagues around the world.

PKM 280

working smarter 2020

Harold Jarche

In 2010 we conducted a project to cultivate a fully engaged, high performing workforce through rapid, collaborative, informal, & self-directed learning at a US-based health insurance company of about 20,000 employees. It is summarized in the working smarter case study.

What is the Zollman effect?

Harold Jarche

In a series of three posts, Jonathan Weisberg explains the Zollman effect. Here are some highlights. What is the Zollman effect? “More information generally means a better chance at discovering the truth, at least from an individual perspective.

Data 256

stop doing dumb s**t

Harold Jarche

Every fortnight I curate some of the observations and insights that were shared on social media. I call these Friday’s Finds. “Stop doing dumb s**t and I’ll stop being negative.” ” — @Fisman.

blocking the trackers

Harold Jarche

It’s hard to stay clean in a dirty world. I have been trying to keep my site clean and not help the surveillance capitalists (e.g. Google, Facebook, etc.) to extract data about visitors to this site. I started by getting rid of Google Analytics.

cynefin and pkm

Harold Jarche

I am following up from thoughts on the cynefin framework and how it has informed my own work since 2009.

PKM 256

platforms and the precariat

Harold Jarche

Is it possible to be a musician today and earn a middle class income? The music industry is fundamentally broken up into three separate arms: recorded music, music licensing and live music.

Class 219

sense before stories

Harold Jarche

Beware the storytellers and praise the sensemakers. In story skepticism (2016) I suggested that while storytelling skills may be important, a critical network era skill will be the ability to deconstruct stories. When it comes to this pandemic, there is no shortage of stories.

Skills 272

yes, all models are wrong

Harold Jarche

“Remember that all models are wrong; the practical question is how wrong do they have to be to not be useful.” — George Box. So how do we know when a model — particularly one of our preferred mental models — is wrong?

System 203

we don’t need no stinking jobs

Harold Jarche

Last month I wrote that if you are wondering why work is not getting done as desired, then focus on the system. As we see people returning to offices and workplaces (hopefully post-pandemic) we should reflect on what this past year of remote working has really accomplished.

a labour of love

Harold Jarche

I have mentioned over the years that you have to own your data and that many online platforms are set up for crowd-milking. One of the latest platforms for writers to make-it-rich is Substack, where the top writers may earn six figures.

PKM 130