Dion Hinchcliffe

The biggest insights and trends in digital transformation for 2019

Dion Hinchcliffe

Many organizations have embarked on the journey of digital transformation over the last several years to sustainably reinvent themselves in modern terms. The first crop of lessons learned should now be evident but have been challenging to isolate and capture until recently. It's also clear that those lessons learned have been hard won, so we must build on them. Here's what we know so far

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The digital transformation of learning: Social, informal, self-service, and enjoyable

Dion Hinchcliffe

Technology has long been used to improve how we learn, but today's digital advances, particularly with social media, have taken learning in powerful new -- and for some -- entirely unexpected directions

What enterprises will focus on for digital transformation in 2018

Dion Hinchcliffe

Up until this year, organizations could often afford to overlook the bigger picture for various digital upgrades, improvements, and modernization. In 2018, these threads will now become so connected that increasingly holistic digital transformation efforts will focus on more customer and worker-centric models for better organizing how they function to avoid disruption while creating value faster and more effectively

The enterprise technologies to watch in 2017

Dion Hinchcliffe

It was a rebuilding year in a sense, as emerging tech for the enterprise steadily proceeded but didn't result in as many new targets to track as last year. Yet it's also abundantly clear the largest digital shifts by far are still ahead of us. Here's how 2017 is breaking down

Five emerging technologies for rapid digital transformation

Dion Hinchcliffe

The enterprise world of technology is finally catching up with the consumer world. Here are some representative examples of new enabling products for faster digital change

Who controls the marketing tech stack in 2017: The CIO or CMO?

Dion Hinchcliffe

A funny thing happened along the way to using technology to better connect with the marketplace: The CIO and CMO both decided to have a hand in it. How will they agree and align in 2017 as digital becomes central to the end-to-end customer experience

The future of IT: Snapshot of a modern multi-cloud data center

Dion Hinchcliffe

The death knell of the traditional corporate data center continues apace outside of a few rarified domains as powerful new types of cloud data centers emerge that are designed to help enterprises regain control and flexibility in an operating universe now mostly dominated by large commercial clouds

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A new generation of CIO thinking emerges

Dion Hinchcliffe

As both business leadership and investment in technology grows outside the IT department in a era of large generational technology shifts, CIOs are considering new ways to think about the nature and role of IT

Digital workplace update: Why enterprise collaboration is exciting again

Dion Hinchcliffe

After years of incremental progress, the enterprise collaboration industry is currently seeing a burst of innovation that's led to several new approaches that have real potential to become digital workplace breakthroughs

What's top of mind for the CIO in 2016

Dion Hinchcliffe

As technology rapidly changes and the push for digital transformation reaches an all-time high, CIOs are increasingly focusing on bringing their entire organizations into the digital future, all while preventing even the smallest hiccup in operations. It's a tall order

How blockchain is likely to transform IT and business

Dion Hinchcliffe

The technology underpinning the well-known cryptocurrency, Bitcoin, is really the star of the show. Here's why Blockchain will almost certainly lead to a digital transparency and trust revolution near you. Cloud

SAP's platform strategy doubles down on cloud, IoT, AI, and user experience

Dion Hinchcliffe

A series of strategic communications this month demonstrates that SAP is not just serious about cloud, but is betting the business that it can create the most contemporary, compelling, and capable enterprise cloud platform

The bar for digital experience is rising in exponential times

Dion Hinchcliffe

Most companies are still plugging away, digital channel by digital channel, at creating the experiences they think their customers expect. But the game has changed decisively as entirely new customer-facing technologies emerge

The enterprise technologies to watch in 2016

Dion Hinchcliffe

While enterprise technology has always been somewhat a breed apart from consumer tech, this year we see that consumer tech will definitively set the agenda for businesses like never before in this year's list of tech to watch

So long, app silos: And welcome to the digital workplace hub

Dion Hinchcliffe

Organizations are finally waking up to the need to foster better integration and improved usability by connecting business applications together into a more collaborative and coherent digital workplace. Now a new twist is emerging

Today's customer experience mandate: Avoid '50 first dates'

Dion Hinchcliffe

These days, digital channel proliferation is making it more complex than ever to connect with and satisfy customers, whose own expectations of service are growing rapidly. Maintaining a coherent digital experience appears to be an essential element of the solution

The SAP platform and digital transformation

Dion Hinchcliffe

I had the opportunity to attend SAP TechEd in Barcelona recently in order to assess the software giant's latest enhancements to their platform. In the process, I also gauged its readiness to fully support that urgent IT priority of our time, digital transformation

The new digital workplace: How enterprises are preparing for the future of work

Dion Hinchcliffe

As innovation in computing devices, apps, and potent new techniques for applying them proliferate in the consumer world, companies are struggling to close the gap. Social Enterprise Enterprise 2.0 Unified Comms IT Priorities Enterprise Software Emerging Tech Consumerization Collaboration Innovation

Assessing Salesforce's platform and ecosystem

Dion Hinchcliffe

The ambitious tech company's cloud offerings have expanded in numerous dimensions over the last few years, from community and analytics to Internet of Things and most recently artificial intelligence. Where will the Salesforce platform and ecosystem ultimately end up taking its customers

How digital collaboration will evolve in 2015

Dion Hinchcliffe

Providing a usable digital workplace today increasingly means giving access to a wider set of collaboration tools as part of an open adoption approach that''s is more dynamic, user-centric, and strategic. Collaboration

The growing evidence for social business maturity

Dion Hinchcliffe

The journey of social software for changing the way we work has been a long and winding one. Now some organizations are going well beyond the basics to capture shared value. Enterprise 2.0

Can we achieve a better, more effective digital workplace?

Dion Hinchcliffe

As a confluence of new apps and devices steadily flow into the enterprise, they're encountering a growing sense that the digital workplace has become too complex and fragmented to be properly effective. What can organizations do

Is the Internet of Things strategic to the enterprise?

Dion Hinchcliffe

Few are disputing the growth of connected devices of all kinds -- from office equipment to smartdust -- will be historic. But will it be critical to the survival and growth of the enterprise? Big Data Emerging Tech IT Priorities Mobility Networking

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Digital collaboration goes deeper, gets lightweight and intelligent

Dion Hinchcliffe

Two tracks seem to be emerging with today''s enterprise collaboration tools. Either they''re becoming full-sized suites with the kitchen sink, or they''re focusing making a few core features work better than anyone else. CXO Enterprise Software IT Priorities Enterprise 2.0 Social Enterprise

The digital transformation conversation shifts to how

Dion Hinchcliffe

The famed technology fair in Germany this week was a major gathering place for the hot topic in business circles, digital transformation. The talk this year was much more on how, than why

The digital transformation conversation shifts to how

Dion Hinchcliffe

The famed technology fair in Germany this week was a major gathering place for the hot topic in business circles, digital transformation. The talk this year was much more on how, than why

What's the organizing principle of today's digital workplace?

Dion Hinchcliffe

As companies increasingly seek to update and modernize their digital workplace, along with the supporting skills their workers, they frequently struggle to determine what an effective organizing principle should be

How blockchain is likely to transform IT and business

Dion Hinchcliffe

The technology underpinning the well-known cryptocurrency, Bitcoin, is really the star of the show. Here's why Blockchain will almost certainly lead to a digital transparency and trust revolution near you

The advent of the citizen developer

Dion Hinchcliffe

It's taken decades, but it now appears that new forms of real -- albeit simplified -- software development can be carried out by almost anyone with only a little technical know-how. This is unleashing a new generation of business coder, along with a matching wave of grassroots apps that solve long-neglected problems in the enterprise

A CIO's guide to the future of work

Dion Hinchcliffe

Today''s digital workplace is constantly inundated with new applications and devices, as tech investment also decentralizes. Top technology leaders are seeking an orderly path to improvement, yet the the way forward remains more turbulent than ever. Fortunately, there are perspectives that can help. Collaboration Consumerization Enterprise Software IT Priorities Mobility Unified Comms Enterprise 2.0

Exploring IBM's vision for enterprise collaboration

Dion Hinchcliffe

The company that first brought the industry the then-breakthrough technology of groupware in the 1990s is now moving towards cognitive collaboration for differentiation, says IBM's new head of collaboration, Ed Brill, as he grapples with the company's many offerings in the space

The enterprise technologies to watch in 2015

Dion Hinchcliffe

It's impressive how much the enterprise technology landscape has changed in just a year. While some priorities remain unchanged, important new players have emerged that business and IT leaders must consider in their plans this year

The enterprise technologies to watch in 2015

Dion Hinchcliffe

It's impressive how much the enterprise technology landscape has changed in just a year. While some priorities remain unchanged, important new players have emerged that business and IT leaders must consider in their plans this year. Cloud

Will CIOs take ownership of stakeholder 'happiness'?

Dion Hinchcliffe

It's a very different world today for CIOs seeking to move their organizations into the future. With industry leaders proving that great customer experiences are the key differentiator, some IT departments are becoming much more stakeholder-centric, consumerized, and focused on their satisfaction

Digital priorities for the CIO in 2016

Dion Hinchcliffe

In an era of fast change, disruptive tech, and too many priorities, what will the CIO really need to focus on this year to deliver combined technical and business leadership that will guide their organizations into the future

How can businesses keep up with tech change today?

Dion Hinchcliffe

With the digital world changing today faster than ever before, here's a look at what some top organizations are doing today to adapt more sustainably to the rapidly shifting technology landscape

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Emerging tech is transforming the workplace

Dion Hinchcliffe

While smart mobile devices, SaaS, and social software ushered in a wave of major change in the workplace, that''s nothing compared to what''s coming. Big Data Cloud Consumerization Hardware Mobility

Is digital experience management the new social business?

Dion Hinchcliffe

As companies seek a sustainable grasp on digital engagement, the focus on holistic experience management is treading a lot of the same ground as an earlier related concept, social business. Will organizations ever have one model for online engagement

Is digital experience management the new social business?

Dion Hinchcliffe

As companies seek a sustainable grasp on digital engagement, the focus on holistic experience management is treading a lot of the same ground as an earlier related concept, social business. Will organizations ever have one model for online engagement

The top IT trends that CIOs should watch in 2015

Dion Hinchcliffe

With digital transformation at the top of the agenda for many organizations, the winds of change are in the air in tech departments. Here are some vital currents in the industry that IT leaders should keep in mind this year.

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Exploring Microsoft's vision for enterprise collaboration

Dion Hinchcliffe

By many estimates the largest provider of enterprise collaboration tools, Microsoft's view of how to deliver effective collaboration in a complex age has been evolving of late

Exploring Atlassian's vision for enterprise collaboration

Dion Hinchcliffe

One of the very first vendors of social collaboration tools, Atlassian, has doubled down on its vision for delivering on team-based collaboration by offering multi-modal tools that help team connect with each other and their knowledge

2013 predictions for enterprise social media

Dion Hinchcliffe

As the gap between consumer social media and the enterprise finally seems to be closing a bit, the rise of big data, mobility, and dark social will all have their say this year. Business Intelligence Tech Industry Enterprise 2.0 IT Priorities Enterprise Software Consumerization Collaboration CIO Big Data