From Learning Management to Personal Knowledge Management

Jane Hart

If you want to grow as a person and a worker and if you want to gain skills that will help you take that next step in your career, you’ll probably have to learn those skills on your own. But in fact it has been clear for some time that many individuals are already taking responsibility for not only acquiring new knowledge and skills but for a wide range of activities for their continuous learning and professional development.

Personal Knowledge Management Online Workshop

Jane Hart

Online Workshop runs 23 April – 4 May 2012. Hosted by Jane Hart and facilitated by Harold Jarche at the Social Learning Centre. This online workshop on adapting to the networked world of work includes tools, tips and techniques from two facilitators who have been connecting, communicating and collaborating online for over fifteen years.…. Social learning

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Pick of the Month: August 2012

Jane Hart

N early 80% of respondents participate in online groups to help others by sharing information and experiences; 66% participate in a professional community of colleagues and peers; 41% participate in groups to be seen as someone knowledgeable.” Certainly it is a world in which managers talk solemnly about their “engagement” efforts. August is typically a quiet month, but there have been plenty of good blog posts and articles around.

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PKM Workshop Introduction

Harold Jarche

My next Personal Knowledge Management online workshop is scheduled for 11-22 June 2012. PKM is also one of the topics for our social learning Summer Camp during July/August 2012. Here is a 10 minute video that covers PKM and gives an introduction to the workshop. It should help in deciding if this workshop is for you. Feel free to ask any questions. The last two workshops fostered some good conversations and I look forward to this next one.

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Pick of the Month: April 2012

Jane Hart

Note, for easy reference, all the resources in my daily Picks are collated monthly on my 2012 Reading List. If the diversity is valued, then the pedagogy must do away from its ‘one size fits all’ approach, and accept that the twenty first century of globalisation demands a different understanding of knowledge use and that this has implications for the use of technology. Personal Knowledge Management (PKM) skills.

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Pick of the Month: May 2012

Jane Hart

Note, for easy reference, ALL the links in my daily Picks are collated monthly on my 2012 Reading List. My blog is a key part of my professional development and essential to my personal knowledge management processes. Give me access to social knowledge, but don’t limit me. Here is my pick of the resources that I shared on Twitter and in my Pick of the Day in May.

A theoretical model for PKM

Harold Jarche

My focus on PKM developed after an initial personal need and then increased when I saw how personal knowledge management could help others. Cheong, KF 2011, ‘ The roles and values of personal knowledge management ‘, DBA thesis, Southern Cross University, Lismore, NSW – now adds some solid research to the field. Ricky) Cheong asked the following research questions: RQ1: What are the roles of PKM in the Knowledge Management Process?

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Basic Skills for Net Work

Harold Jarche

Here are some questions that personal knowledge management can address: How do I keep track of all of this information? >> How do I make sense of changing conditions and new knowledge? >> We are starting the online PKM Workshop this week, with a free webinar on 5 September. >> start small. >> curation. How can I develop and improve critical thinking skills? >> >> Observe, Participate, Challenge, Create.

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2012?s Top articles on Working Smarter

Jay Cross

JULY 16, 2012. JULY 25, 2012. We can officially declare massive open online courses (MOOCs) as the higher education buzzword for 2012. OCTOBER 1, 2012. The Top 100 Tools for Learning 2012 list is revealed. But now for the complete 2012 Top 100 Tools list. Top Tools 2012. MAY 23, 2012. When I first wrote that, I said 2012. HAROLD JARCHE | TUESDAY, JUNE 19, 2012. STEPHEN DOWNES: HALF AN HOUR | SATURDAY, FEBRUARY 11, 2012.

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Don’t worry, nobody can steal your knowledge

Harold Jarche

Why do I share my knowledge? I could not share my knowledge with you, if I wanted. There is no such thing as knowledge transfer. Data and information can be transferred, but not knowledge. So what is the idea behind behind personal knowledge management and the Seek-Sense-Share framework if knowledge cannot be shared in the first place? For me, PKM is a set of practices I can use to better articulate my knowledge.

PKM Book Alpha Version

Harold Jarche

Regular readers know that I am working on putting all of my thoughts on personal knowledge management together, as part of my PKM book project. In the spirit of sharing, and learning out loud, I have produced an Alpha version (it’s not advanced enough to even be considered Beta yet). In my last PKM book update I mentioned I was using a WordPress plug-in to organize the writing.

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The only knowledge that can be managed is our own

Harold Jarche

“Every amateur epistemologist knows that knowledge cannot be managed. Education has always assumed that knowledge can be transferred and that we can carefully control the process through education. The only knowledge that can be managed is our own. In my opinion, knowledge management should be about supporting personal knowledge management in networks, a distributed, not centralized, approach.

“Learning the new” vs “Learning the old”

Jane Hart

Currently this is where corporate e-learning focuses its efforts - delivering online learning experiences for its people to acquire existing bodies of knowledge or skill – it’s all about learning the old. It’s not about waiting for someone to come along to teach us this new knowledge or new skills; but rather to continuously learn for ourselves. New learner skills Personal learning strategies self-directed learning Social learning

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PKM and innovation

Harold Jarche

One way to practice these skills would be to promote personal knowledge management (PKM) in the workplace. Because it questions our basic, Taylorist , assumptions about work; assumptions like: A JOB can be described as a series of competencies that can be “filled” by the best qualified person. Knowledge is the new capital, but it resides in each person’s head. In the FastCoDesign article, How do you create a culture of innovation?

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The PKM value-add

Harold Jarche

During my online conversation ( recording on YouTube ) with Jane Hart yesterday, we discussed personal knowledge management (PKM) and one very important aspect, in my opinion, is the need for active sense-making. But sense-making, or placing information into context, is where the real personal value of PKM lies. The knowledge gained from PKM is an emergent property of all its activities. Merely tagging an article does not create knowledge.

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12 features of supporting social collaboration in the workplace

Jane Hart

1 – moving from a focus on organising and managing training (which includes e-learning and blended learning) FOR others, to helping individuals and teams address their OWN performance problems. 3 – helping people work and learn effectively in this networked era (and within a social business), by developing their own Personal Knowledge Management (PKM) skills. See my article The Role of the Enterprise Learning Community Manager for more about this role.

Supporting workplace learning in the network era is more than delivering courses through a LMS

Jane Hart

“It takes much more than courses delivered through a learning management system to support workplace learning in the network era.” ” Harold goes on to explain: “The basic building block, in my experience, is personal knowledge management. Harold Jarche, in his recent post, Supporting workplace learning , uses a great little diagram to show that -.

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Reserve a seat for my webinar: In conversation with Harold Jarche

Jane Hart

Topic : PKM (Personal Knowledge Management): making sense of the Social Web. He has been described as “a keen subversive of the last century’s management and education models”. You can read more about Personal Knowledge Management (PKM) on Harold’s website here: Personal Knowledge Management. My guest in my next In conversation with … webinar is my Internet Time Alliance colleague, Harold Jarche.

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Loose Hierarchies, Strong Networks

Harold Jarche

When I wrote that the only knowledge that can be managed is our own , I wanted to highlight that command & control methods do not work well in this network era that is replacing the industrial/information era. Just imagine if the idea that the only knowledge we can manage is our own informed our organizations and our approach to learning and development? What would knowledge management look like?

Coherence in complexity

Harold Jarche

The same is happening to our models for management and “change management”, as if we could manage change in the first place. Systems, such as enterprise social network tools , can assist “net work” practices like the narration of work and personal knowledge management. So while change cannot be managed, per se , organizations can be structured in ways to be more resilient to change.

Preparing for the future of work with PKM

Harold Jarche

Cognitive load management. The first four of these skills are ones that the personal knowledge management framework has been based on. For the past two years I have offered full-day workshops on PKM at the University of Toronto’s iSchool Institute, with the final one scheduled for 1 June 2012 (Network Learning: Working Smarter). The next online PKM workshop is scheduled for 23 April – 4 May 2012.

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It’s all about networks

Harold Jarche

Encouraging workplace practices like personal knowledge management is a start. Nurturing Creativity is now a management responsibility. Network Thinking : One major challenge in helping organizations improve collaboration and knowledge-sharing is getting people to see themselves as nodes in various networks, with different types of relationships between them. It’s all about networks. Understanding networks that is.

A coherent path to social business

Harold Jarche

I think it boils down to three things: Openness, Knowledge-sharing, and Diversity. If workers cannot connect with anyone they need to, then the knowledge needed to address a problem may never be revealed to those who need it. People need to practice knowledge-sharing through the narration of work and personal knowledge management.

PKM as pre-curation

Harold Jarche

The most important part of personal knowledge management (PKM), in my opinion, is the need for active sense-making. Sense-making, or placing information into context, is where the real personal value of PKM lies. The knowledge gained from PKM is an emergent property of all its activities. Merely tagging an article does not create knowledge. Robin says that, “ Curation is about making sense of a topic/issue/event /person/product etc.

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Supporting workplace learning

Harold Jarche

It takes much more than courses delivered through a learning management system to support workplace learning in the network era. The basic building block, in my experience, is personal knowledge management. I haven’t mentioned knowledge management in general, because I think it underlies all of these components. People who can seek new information, make sense of it, and share it with their colleagues, will be an asset to any work team.

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PKM is our part of the social learning contract

Jane Hart

PKM is also a key skill of being an effective autonomous learner – as we can see from the many individuals who are already organizing and managing their own personal learning strategies in the organization – and consequently a key aspect of BYOL (Bring Your Own Learning). The next public workshop will run 11-22 June 2012, but we also offer private workshops for organizational teams on request.

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“you simply can’t train people to be social!”

Harold Jarche

Tweet Over the past year I have been working on change initiatives to improve collaboration and knowledge-sharing with two large companies, one of them a multinational. The low visibility activities link directly to personal knowledge management (PKM) skills, based on the process of Seeking information & knowledge; making Sense of it; and Sharing higher value information with others. Every person’s PKM processes will differ.

Introduction to PKM Workshop & FREE Webinar

Jane Hart

Supporting self-managed learners with their Personal Knowledge Management is going to be a key new skill for workplace learning professionals in a social business. Date: Wednesday 5 September 2012. “PKM: A set of processes, individually constructed, to help each of us make sense of our world & work more effectively.”.

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I’ve got your content right here

Clark Quinn

Curation in many ways seems just an external manifestation of Harold Jarche’s Personal Knowledge Management (an extension of the share part of seek-sense-share). It seemed plausible that they could give a few hours a week to a young person eager to add ‘social media’ to their resume who would do a minor bit of editing and get this to their blog.

PKM: the basic unit of social business

Harold Jarche

The main benefits for networked organizations do not lie in the outcome from teams, but in individual knowledge acquisition, in the ability to connect with the right people and to access the right information at the right time. Instead of focusing on teams and communities, we must concentrate our efforts in providing workers with the right resources and knowledge to build their own connections. Teams are for sports, not knowledge work.

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The key to informal learning is autonomy

Jane Hart

Most have simply tried to manage informal learning – in an LMS or other learning platform – usually as part of a blended learning solution – believing it is simply about providing training in the form of informational rather than instructional resources. For me, however, the key to informal learning is where the locus of control lies; so if someone plans, organises and manages what you learn, then this is not informal learning.

Learning in the Networked Era: A year of online professional development opportunities

Jane Hart

The first month-long workshop on Personal Knowledge Management begins 1 September which will be led by Harold. The Social Learning Centre is a Learning Community for learning professionals (in both education and the workplace) to support their ongoing professional development by learning from their peers as well as leading industry practitioners and thought leaders from around the world.

The learning organization: an often-described, but seldom-observed phenomenon

Harold Jarche

The role of managers should be to manage the system, not the individual functions. The real barrier to systemic change, such as becoming a learning organization, is command & control management. Knowledge, Senge said, is the capacity for effective action (know how) and it is the only aspect of knowledge that really matters in business and life. Even team-based knowledge comes and goes. 2) The only knowledge that can be managed is our own.

Starting to work out loud

Harold Jarche

Most people are too busy managing in the industrial/information age workplace and have no slack to try to learn how work in the network age. I strongly suggest that the first step of starting to work out loud, as part of personal knowledge management, has to be as simple as possible. John Stepper discusses how people can get started working out loud and shows examples of different types of networks that one could connect with.

Trust is an emergent property of effective networks

Harold Jarche

Cooperation is also a major factor in personal knowledge management , for we each need to share and trust, as our part of the social business (learning) contract. It seems that markets, our dominant form of economic transactions, are not really designed to optimize trust. As Charles Green states: The reason is simple: trust is not a market transaction, it’s a human transaction. People don’t work by supply and demand, they work by karmic reciprocity.

It’s time to focus on your LQ

Harold Jarche

On 11 June 2012 we will start the next online personal knowledge management workshop. These workshops are not just for ‘learning professionals’ but for any role; from sales to marketing to production, and especially for management. Learning is everywhere in the connected workplace. Networked professionals need more than advice (training); they need ongoing, real-time, constantly-changing, collaborative, support.

PKM Workshops

Harold Jarche

The final scheduled personal knowledge management workshop finishes this weekend. Here is a great explanation from Jack Vinson , who shared his years of KM experience during the workshop: Personal knowledge management is the idea that individuals have to be responsible for managing to get things done. One person even suggested a 6-week programme. With four workshops this year and 110 participants, I have learned as much as anyone else.

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Please tell me about your PKM

Harold Jarche

During one of our conversations in a local café, Jon suggested that in wirearchies, personal knowledge management (PKM) could become the new resumé. How would you begin to look at the following problem, which is out of your normal scope of work … Describing how we stay actively engaged in our learning might be a better indicator of future performance, in a world where many answers do not lie in the past, but in how we manage to make connections with the present.

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Subject matter networks

Harold Jarche

I have called personal knowledge management (PKM) – our part of the social learning contract. Tweet “I think the singular SME is an antiquated a notion as the solitary game player & our development pipelines need to change.” ” writes Mark Oehlert , on Twitter. Mark coined the term, subject matter networks , as a change from the industrial concept of subject matter expert, or SME, a term I first heard in the military in the mid-1970′s.

In the beginning was the blog

Harold Jarche

For example, one of my most popular posts for 2012 is Three Principles for Net Work (1,500 words). ” As we start the Personal Knowledge Management workshop this week, the topic of blogs has already come up. Chris Brogan, co-author of Trust Agents , has a number of insights on blogging and engaging online. I have been blogging here for eight years and before that experimented with a few other blogs.

PKM workshop 2013

Harold Jarche

A number of people have requested that I run another Personal Knowledge Management workshop, so the next online PKM workshop is now scheduled for 21 Jan – 15 Feb 2013 through the Social Learning Centre. In 2012, we conducted three online workshops and I also ran some on-site sessions for clients. What is becoming obvious is that the skills addressed in PKM are seen as important to many managers, knowledge workers, and practitioners in a wide array of disciplines.

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PKM Book Update 2

Harold Jarche

Thanks to the many people who have contributed so far to the PKM Book project , which will result in a freely available e-book on the subject of personal knowledge management. I am using a WordPress plug-in called Anthologize to develop the e-book. Anthologize lets me take posts and turn them into a book. It is much more than a mere blog to book conversion engine though.

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Enterprise 2.0 transition

Harold Jarche

The E20 Meetup in Paris today discussed the role of “Organizational Development” (OD) and “Human Ressource Management” (HR) in the Enterprise 2.0 I have not seen organizations move toward a more social business model without changing management. That may mean reducing the number of managers; empowering people who are customer-facing; or significantly opening up the workflow and making it more transparent.