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The game of course

Jay Cross

The largest obstacle holding L&D professionals back from taking advantage of network technologies, distributed networks, social connections, peer interaction, and informal learning may be their bedrock belief that learning = courses. What’s a course?

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Designing Backward and Forward

Clark Quinn

So I began thinking about performance experience design as a way to keep us focused on designing solutions to performance needs in the organization. From there, we can design forward to create those resources, or make them accessible (e.g. design meta-learning

Design 219

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Most popular posts about Working Smarter for July 2012

Jay Cross

July, 2012. JULY 25, 2012. We can officially declare massive open online courses (MOOCs) as the higher education buzzword for 2012. JULY 8, 2012. JULY 16, 2012. JULY 5, 2012. JANE HART | MONDAY, JULY 2, 2012. GEORGE SIEMENS.

Instructional Design Orthodoxy


I will be dating myself here, but so much of the orthodoxy in the instructional design process was forged back in the late 80’s and early 90’s when the only Computer-Based Training (CBT) tools were Toolbook for the PC, and Hypercard for the Mac. The idea that you might allow scrolling was to many an Instruction Designer taboo. In my blog posts, I’ve been challenging instructional designers to embrace cultural shifts, and evolving technologies rather than brace against them.

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Musing on Google’s Power Searching Course and marketing

Jay Cross

Today I completed Google’s Power Searching Course. After the course, I treat search more as an iterative process. I spent three or four hours taking the course. Course design. ” I complete the course with even more respect for Google.

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Creating the Connectivist Course

Stephen Downes: Half an Hour

So the form was not something we designed and implemented, at least, not explicitly so. One was the beginning of open online courses. We had both seen them in operation in the past, and had most recently been influenced by Alec Couros’s online graduate course and David Wiley’s wiki-based course. What made these courses important was that they invoked the idea of including outsiders into university courses in some way.

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Pick of the Month: November 2012

Jane Hart

1 - Visualize real learning – Mark Britz, 5 November 2012. How do they affect our approaches to teaching, learning, and designing instruction or learning experiences? ” 3 - What does L&D need to do to survive in the 21st century – Helen Blundon, 16 November 2012.

When the Learner is the Teacher, Do We Need Instructional Designers?


It’s a new world out there for the Instructional Designer. It’s about harnessing the new ways of learning that are enabled by a new breed of technology, and a cultural shifts in how we use it. When designing for mLearning, we need to put ourselves in the shoes of the user who is walking around with a very powerful tablet and/or smart phone. In light of this, a waterfall ADDIE process that cranks out a monolithic elearning courses doesn’t work anymore.

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The imperative of designing and building agility in customer service

Ross Dawson

It is somewhat frightening that still in 2012 companies are getting the fundamentals of effective customer service in place. It is of course not nearly as easy as we would like to imagine to get even the basics right, yet the bar continues to rise. The article later notes: Increasing consumerisation of IT is forcing companies to change, said entrepreneur Ross Dawson, chairman of Advanced Human Technologies. “As Business relationships Cloud Technology trends

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Designing Civic Engagement for the 21st Century

Adaptive Path

The rise of this technology and the free flow of constant information has altered the way we choose to engage with the world around us. We need to recognize these behaviors and design appropriate channels to engage with communities and governments for the smartphone age. The course guides students through typical stages of product design, from defining the problem space to concepting potential solutions, and ultimately prototyping, designing, and producing a finished product.

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GiveMN 2012 Giving Day by the Numbers

Beth Kanter

GiveMN 2012 by the Numbers by Jeff Achen, GiveMN Digital Strategist. A quick look at the social media data from Give to the Max Day 2012 shows a sizable jump over the previous year. Check it out: Click for our full Give to the Max Day 2012 results.

Pick of the Month: June 2012 – Informal learning, Yammer, collab platforms, change, and keep learning

Jane Hart

You can find more of the resources I enjoyed during the month in my 2012 Reading List.). “First, the notion of learning technologies as separate from working technologies continues to keep learning separate from work.

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Designing Civic Engagement for the 21st Century

Adaptive Path

The rise of this technology and the free flow of constant information has altered the way we choose to engage with the world around us. We need to recognize these behaviors and design appropriate channels to engage with communities and governments for the smartphone age. The course guides students through typical stages of product design, from defining the problem space to concepting potential solutions, and ultimately prototyping, designing, and producing a finished product.

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The enormous opportunity for writers and readers in an ebook world

Ross Dawson

Over the last couple of decades information technology has democratized many creative domains, notably music, film, and photography. In the case of writing only minimal technology is required to create. design Social trends Technology trends Uncategorized

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The future of higher education and other imponderables

George Siemens

We will be running an open online course from Oct 8-Nov 16 , 2012, addressing some of the concepts in this post. Leadership in traditional universities has been grossly negligent in preparing the academy for the economic and technological reality it now faces.

The ‘Occupy IT’ Movement of Organizations

Dan Pontefract

“The characteristics and economics of infrastructural technologies, whether railroads or telegraph lines or power generators, make it inevitable that they will be broadly shared – that they will become part of the general business infrastructure.

The differences between learning in an e-business and learning in a social business

Jane Hart

Although the advent of e-technology in the late 1990s changed businesses into e-businesses, this was essentially about automating existing business thinking and practices. 2012). rich courses. Technology. Co-designing solutions to performance problems.

Supporting the Social Workplace Learning Continuum

Jane Hart

3 – Think “activities” not “courses” It’s also time to start using different terms to refer to the “learning-focused” work that L&D does in the organisation.

February’s Top 50 Posts on Working Smarter

Jay Cross

February 1-29, 2012. Working smarter draws upon ideas from design thinking, network optimization, brain science, user experience design, learning theory, organizational development, social business, technology, collaboration, web 2.0 Social Learning: what actually is it? - Jane Hart , February 1, 2012. Design Interrupted: Design-time Versus Meeting-time - Adaptive Path , February 23, 2012. Martin - Ellen Wagner , February 29, 2012.

The role of the Enterprise Learning Community Manager #elcm

Jane Hart

And that even where more formal, structured approaches are desired, social (learning) experiences need to be designed that are lite on content and rich in interaction. Contributors to the (social) design phase will be entitled to a discount on the workshop fee! _. *I

Is it time for a BYOL (Bring Your Own Learning) strategy in your organization? #BYOL

Jane Hart

In April 2011 Forrester Research estimated that 47% of users were self-provisioning technology and expected the number to rise to 60% by end 2011, and Jensen & Kline (around the same time) estimated that between 1/3 and 2/3 of employees were meeting their needs by working around L&D).

5 Phrases to Make Mobile Work

Clark Quinn

The second one focuses on looking beyond the initial inference from the phrase “mlearning”: Anything but a course! Here we’re trying to help our stakeholders (and designers) think beyond the course and think about performance support, informal learning, collaboration, and more. While it might be about augmenting a course, it’s more likely to be access to information and people, as well as computational support.

How to make a New Year's non-resolution | Daniel Pink

Dan Pink

Design (52). Design (52). Technology (7). January 2nd, 2012. And as I contemplated my resolutions for 2012, I reached out to Kelly McGonigal for some guidance. Jeffrey Cufaude on January 2, 2012. Matteo Becchi on January 2, 2012. © 2012 Dan Pink


David Weinberger

And at the other end of the scale, the range of apps — each beautifully designed, of course — was fantastic. Because the cards were bitmapped, they tended to highlight their uniqueness, like the pages of a highly designed magazine, or etchings in a gallery.

STEM Literacy is for Everyone

Irving Wladawsky-Berger

In the column, he succinctly made the case for widespread STEM (Science, Technology, Engineering and Math) literacy, and explained why it is as important to our 21st century information economy as basic reading-writing literacy has been to the industrial economy of the past two centuries. They are not even taking STEM courses in school, - be it high school, post-secondary education or college.

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Education Technology Strategies - Day Two

Stephen Downes: Half an Hour

So the Achieving Excellents has four major objectives: - achieving excellence - ensuring equity - promoting well-being - competence We''ve also been partnering with the Council of Directors of Educations (CODE - ''superintendants'') - this boosts what we know about technology and enabling innovations. We also find these technologies are giving students with special needs a new voice, and to connect with their teachers and classmates. So, we see this huge growth in technology.

Performance Architecture

Clark Quinn

I’ve been using the tag ‘learning experience design strategy’ as a way to think about not taking the same old approaches of events über ales. The problem is that it goes far beyond just a more enlightened instructional design, which of course we need. It involves technology systems, design processes, organizational change, and more. It can start with just better formal learning design, and a bit of content granularity.

Education Technology Strategies - Day One

Stephen Downes: Half an Hour

lessons scripted around 1:1 laptop); IT issues - we were a Windows network, with everything on our own domain - we needed to open eg printing etc O - consumer technology far more accessible in 2012 esp. The vessel of course is people like me, or you. dates to classical Greece How does technology change this? - Using technology to find more (vs.

2012?s Top articles on Working Smarter

Jay Cross

Working Smarter Daily points to ideas from design thinking, network optimization, brain science, user experience design, learning theory, organizational development, social business, technology, collaboration, web 2.0 JULY 16, 2012. JULY 25, 2012. OCTOBER 1, 2012.

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70:20:10 Tech

Clark Quinn

In the past, other than courses, there was little at could be done except providing courses on how to coach, and making job aids. The technology wasn’t advanced enough. We can look up information as well, if our portals are well-designed.

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International MOOCs Past and Present

Stephen Downes: Half an Hour

Starting this week, you can begin taking two of their courses ( Observing and Analysing Performance in Sport & Services Marketing – The Next Level ). By next March, the Perth-based university plans to offer two courses (one in sociology, the other in oceanography) using an adapted version of Stanford’s open source platform, Class2Go. It’s billed as “the first open online Spanish course for everyone.” 2012) [link] [link] Distance Education in Portugal and Brazil.

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Why Training Needs to go Agile (Part 1 – The Basics)


Much of what is currently rolled up monolithic, one-size-fits-all courses must give way to small but relevant content updated and delivered continuously to learners based on their individual profiles or needs. Rather than designing an entire web based document application, we start small.

Stop creating, selling, and buying garbage!

Clark Quinn

One of the causes is unenlightened designers. You know, it’s not like one dreams of being an instructional designer as a kid. This is not to touch on their commitment, but even if they did have courses, they’d likely still not be exposed to much about the emotional side, for instance. Good learning design is not something you pick up in a one week course, sadly. That’s the designer’s job, but they’re not equipped.

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How Effective are Video-Based Training Courses?


Traditionally, employers have delivered training in-person, but today’s organizational leaders are wising up to the fact that, like it or not, technology plays a huge role in training. As time marches on, technology will likely be solely relied upon to meet training needs.

Personalization for Knowledge Workers


The 2013 high-skill knowledge worker is connected, mobile, global, dispersed and relies the new breed of communication, and collaboration technologies to do business. The LMS-centric model of monolithic courses is out of step with the way professionals want to learn.

eLearning Conferences 2013

Tony Karrer

Past years eLearning Conferences 2012 , eLearning Conferences 2011 , eLearning Conferences 2010 , eLearning Conferences 2009. link] December 1-5, 2012 Learning Forward Conference, (Learning Forward is the new name for the National Staff Development Council, NSDC), Boston, Massachusetts, USA.

Udacity & Coursera. Is It Really Education Reform?

Dan Pontefract

Last year, Professor Thrun of Stanford University and his colleague Professor Norvig opened up an otherwise closed AI university course to the world. Amazingly, 20,000 people stuck around the course through to the final exam. Check out the video of Thrun discussing Udacity at the Digital Life Design Conference. technology coursera online learning social learning thrun udacityThe name Sebastian Thrun may not mean much to you, but it should.

Flipping Corporate Learning

Jay Cross

Recently, Stanford professors offered a couple of courses in this fashion and were surprised when a third of a million people enrolled. And of course, video delivered online scales without an increase in cost. Vendors put deadly-dull page-turner courses online and called it eLearning.

Why Corporate Training is Broken And How to Fix It

Jay Cross

They were all eclipsed by new technologies. Traditional training departments cannot build courses fast enough to keep up with the speed of change. The American Society for Training and Development was founded and designers brought a systems focus to training. Classes and courses.

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The ‘Occupy IT’ Movement of Organizations

Dan Pontefract

In 2003, when Nicholas Carr penned the piece “ IT Doesn’t Matte r “, an overlooked definition of what he referred to as ‘infrastructural technologies ‘ may now be, in 2012, unintentionally defining the relationship between IT and the organization.

Open Letter to Canadian Universities

George Siemens

The geography and distributed sparse population of Canada lends itself well to technology-enhanced learning. I’m concerned that the ossification of higher education institutions, and a complete failure to build capacity for adaptation, will produce a bonanza for educational technology startups at the expense of the university’s role in society. Dear Canadian Universities, You are, as the cool 4chan/Reddit kids say, about to get pwned.

The MIT of Entrepreneurship Studies

Andy McAfee

… is actually a new course being offered to MIT students this summer. The Founders’ Skills Accelerator pilot is designed as a hands-on summer active learning experience for MIT students (including 2012 graduates).

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Twitter Is Where Conversations Go To Die

Luis Suarez

And Twitter is just about to experience that soon enough for us all to be reminded that social technologies are just that, tools, enablers, and that, as such, they come and go. Martin Varsavsky (@martinvars) August 18, 2012. .