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Design Principles for Complex, Unpredictable, People Oriented Systems

Irving Wladawsky-Berger

An IBM Global CEO Study conducted in 2010 concluded that complexity was the primary challenge emerging out of its conversations with 1,500 CEOs and senior government officials. A similar view was expressed by Roger Martin , the dean of the University of Toronto’s Rotman School of Management in an excellent January, 2010 article in the NY Times - Multicultural Business Theory. But the mechanisms to increase robustness will in turn make the system considerably more complex.

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The Science of Complex Systems

Irving Wladawsky-Berger

When I look back over my long, relatively eclectic career, complex systems have been a common theme in all the activities I’ve been involved in. It started in the 1960s, when I was an undergraduate and graduate student at the University of Chicago majoring in physics, - the study of complex natural systems. My main research interests were centered on large computer systems, including mainframes, supercomputers and distributed systems.

Systems Thinking, Safety and Risk Management

Irving Wladawsky-Berger

Several participants cited the sharp rise in volume and speed of high-frequency trading over the past decade as an example of a current practice that is potentially increasing volatility and systemic risk in financial markets. They mentioned the flash crash of May 6, 2010 as the kind of incident that is not well understood, and whose recurrence could compromise the stability and general trust needed for financial markets to function smoothly.

Still Confused in 2010

Harold Jarche

December 21, 2010 – In light of ongoing developments related to the release of diplomatic cables by the organization Wikileaks, and the publication of information contained in those cables by mainstream news organizations, the United Nations (UN) Special Rapporteur on Freedom of Opinion and Expression and the Inter-American Commission on Human Rights (IACHR) Special Rapporteur for Freedom of Expression see fit to recall a number of international legal principles.

Continuing Education and Learning Management Systems

Tony Karrer

Use Case: The Assessing and Coding Wounds course was approved for HSC-D credits on April 22, 2010 with an approval code of BMSC-LHC1234 and an expiration date of April 22, 2011. One of our colleagues came to me with a particular challenge, and I'm not sure I have a good answer, nor do I know specifically how to go about finding an answer.

Network Learning: Working Smarter

Harold Jarche

2010) uses a Web-based note system to store messages, manage his financial risk and stay on top of the multiple factors necessary to run a successful dairy farm.

2010 - year in review

Martijn Linssen

why not both Home About Contact Monday, 3 January 2011 2010 - year in review 2010 marked the first full year of blogging for me. I only use Twitter to publish my blog posts, and had 250 followers at the beginning of 2010, and almost 1,000 at the end. Business or Pleasure? -

SharePoint 2010: The New Employee Gateway?

Dan Pontefract

Enter SharePoint 2010, due to release in Q2 of 2010. There are three reasons in particular found below, and one bonus reason at the conclusion of this rather long posting: 1) Learning Management System Federation. 1) Learning Management System (LMS) Federation.

eLearning Conferences 2011

Tony Karrer

Past years eLearning Conferences 2010 , eLearning Conferences 2009. December 2010 November 30-December 3, 2010 International Workshop on Cloud Privacy, Security, Risk and Trust (CPSRT), Indiana University, Bloomington, Indiana, USA.

Where Good Ideas Come From

Steven Berlin Johnson

Part of the fun of it—though also the challenge of writing it—is that I look at both cultural and natural systems in the book. On Friday, I got the galley copies of my new book, to be published in early October. It’s called Where Good Ideas Come From: The Natural History Of Innovation.

The Social Organisation Manifesto

Martijn Linssen

6 August 2010 11:23 Post a Comment Thank you for sharing your thoughts! Mark Zuckerberg no longer a social norm Real Profitability Part V: The Aftermath Real Profitability Part IV: The Verdict Real Profitability Part III: Indian players Real Profitability Part II: classical System Integ.

The Big Shift: Challenge and Opportunity for Women

John Hagel

Complex systems can and should be reduced to their component parts so that the analysis is feasible and can be completed in a short period of time. To really understand the world around us, we must adopt a much more holistic approach, seeking out the patterns and deep dynamics that shape broader more complex systems. How are women affected by the longer-term changes that are transforming our business environment? This issue is rarely explored. 

The Glass Box And The Commonplace Book

Steven Berlin Johnson

Over the next decade he developed and refined an elaborate system for indexing the book’s content. What is crucial to this system is that text can be easily moved and re-contextualized and analyzed, sometimes by humans and sometimes by machines.

The Leader's Guide to Radical Management: What economists don't.

Steve Denning

Posted by: Johanna Kotipelto | December 31, 2010 at 04:54 PM I was enjoying the article - until the final third! Posted by: Al Shaw | December 31, 2010 at 10:18 PM Hi Al, Thanks for the comment. It's the fault of the system within which they are all operating.

The Leader's Guide to Radical Management: BOOK REVIEW: The New.

Steve Denning

» December 19, 2010 BOOK REVIEW: The New Capitalist Manifesto by Umair Haque The New Capitalist Manifesto: Building a Disruptively Better Business by Umair Haque (Boston: Harvard  Business Revew Press, 2011).

The Leader's Guide to Radical Management: My New Year's Resolutions

Steve Denning

1] We also know that these attitudes, values and practices have infected our education system which no longer provides an education that fits our children for the future and our health system, which, quite apart from the recent health reform, is heading the country towards bankruptcy.

Passion and Flow

John Hagel

Like flow, increasing “complexity” and seeking challenge is typical of pursuing passion but the motivation behind these endeavors have crucial differences: where Csíkszentmihályi would have us tame chaos and uncertainty, passion energizes us to embrace dynamic systems and explore the unknown. The emergent star of the 2010 Olympics was surely snowboarder Shaun White for his daring move, the “Double McTwist 1260.”

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Business or Pleasure? - why not both: Klout. Nail. Coffin. Who cares?

Martijn Linssen

why not both Home About Contact Thursday, 25 November 2010 Klout. Mark Zuckerberg no longer a social norm Real Profitability Part V: The Aftermath Real Profitability Part IV: The Verdict Real Profitability Part III: Indian players Real Profitability Part II: classical System Integ.

iPad & eBooks: A Game Changer for Blended Learning


Home > Single Source , Standards > iPad & eBooks: A Game Changer for Blended Learning iPad & eBooks: A Game Changer for Blended Learning March 25th, 2010 Goto comments Leave a comment I was on Nigel Paine’s blog on Friday when I saw and commented on his post The Mash-up Begins.

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Seven Things I Learned This Year

Tony Karrer

And every year I use this as a Big Question – see: Learning 2010. During 2010, I’ve been ramping up my use of twitter as a learning tool. Learning Coach Model Very Powerful In 2010, I had a great experience where Dr. Joel Harband wrote a series of articles for my blog on Text-to-Speech in eLearning. And the system itself is growing with sites like Social Media Informer. Flash may Die and HTML 5 is Going to be Big 2010 opened my eyes are Flash and HTML 5.

Compliance of an industry

Harold Jarche

The training industry (internal or external) then develops the training and as more compliance training gets loaded onto organizations we have an excellent excuse to buy some technology systems to manage it. compliance – acting according to established and accepted standards.

Generations, Social and Enterprise: adopt vs adapt

Martijn Linssen

D 27 July 2010 00:34 said. 27 July 2010 00:50 Martijn Linssen said. 27 July 2010 14:58 Luis Suarez said. 4 August 2010 12:45 Martijn Linssen said. 3 September 2010 11:26 Martijn Linssen said. 3 September 2010 13:16 Jo Jordan said.


Dave Gray

Kuniavsky suggests that when exploring a new concept via metaphor, it pays to explore the dark side as well as optimistic scenarios to get a more well-rounded picture of the future system. How might the system be hijacked or co-opted for other uses?

Why I think @Klout is Krap

Martijn Linssen

why not both Home About Contact Thursday, 18 November 2010 Why I think @Klout is Krap After my last post it wasnt hard to come up with this devious title. 19 November 2010 07:02 Post a Comment Thank you for sharing your thoughts! Business or Pleasure? -

Text-to-Speech vs Human Narration for eLearning

Tony Karrer

Global web training by a Systems Engineering Manager at a Large Product Corporation. Some challenging questions are being raised in this month’s Big Question - Voice Over in eLearning. Some of the key questions: Given the range of solutions for voice-over from text-to-speech, home-grown human voice-over, professional voice-over: how do you decide what's right for your course? How do you justify the budget and how does that factor into your choice of solution?

Who Needs Training, Again?

Charles Jennings

Spending money, time and effort providing face-to-face training or eLearning courses for workers in an attempt to equip them to use new processes and systems as they’re rolled out across our organisations is one of these cases. At some point in time I am sure we’ve all found ourselves with an answer staring us in the face, but we just haven’t managed to see it yet.

The Collapse of Complex Business Models ? Clay Shirky

Clay Shirky

In such systems, there is no way to make things a little bit simpler – the whole edifice becomes a huge, interlocking system not readily amenable to change. But there is one compensating advantage for the people who escape the old system: when the ecosystem stops rewarding complexity, it is the people who figure out how to work simply in the present, rather than the people who mastered the complexities of the past, who get to say what happens in the future. Clay Shirky.

The real cause of Global Warming: the Vatican

Martijn Linssen

Gigatonnes of Carbon Dioxide Theres the Keeling Curve , showing that the carbon dixoide concentration fluctuates with the season, yet has steadily increased from 310 ppm in 1958 to 390 in 2010: Theres the world population , increasing from 3 billion in 1960 to 6.5 Business or Pleasure? -

Quotes from 2010

Harold Jarche

If I am an effective leader then I have set up a system that is not dependent on me.” You can not have a superior democracy with an inferior system of education.” Tweet I found many quotes this past year, especially via Twitter. Here are most of them, all together (this way I’ll be able to find them all when I want to use them). NetworkLearning.


Business or Pleasure? - why not both: Microsoft and Cloud - they.

Martijn Linssen

why not both Home About Contact Tuesday, 21 December 2010 Microsoft and Cloud - they just dont get it, do they? All their operating system has been doing, is incorporate the added functionalities offered by the market due to the lack of them in the previous Windows version.

No Agile Gospel please, just give me Enlightenment

Martijn Linssen

why not both Home About Contact Monday, 28 June 2010 No Agile Gospel please, just give me Enlightenment For lack of a logo, heres the Snowbird resort where the Agile Manifesto was developed back in 2001 Agile Software Development presently is suffering from evangelisation, it seems.

You need the right lever to move an organization

Harold Jarche

Tweet Klaus Wittkuhn wrote an excellent article on the systemic approach required in human performance analysis in the March 2004 edition of Performance Improvement published by ISPI. The rationale here is that it is only within an optimized system that we can expect optimal human performance. As Wittkuhn states: It is not an intelligent strategy to train people to overcome system deficiencies.

Business or Pleasure? - why not both: Attribution: a lost art?

Martijn Linssen

why not both Home About Contact Wednesday, 14 July 2010 Attribution: a lost art? 14 July 2010 21:54 Harold Jarche said. 15 July 2010 00:34 Zoli Erdos said. link] 15 July 2010 01:42 Martijn Linssen said. 16 July 2010 11:35 Martijn Linssen said.

Open Education and Market Forces

Stephen Downes: Half an Hour

education system is good evidence of that, as private educators attempt to finish off the public education system it has been attacking for some decades now. This is much more the case at the higher education level than at the primary and secondary levels, and sure enough our universities habitually top international rankings, while our primary and secondary schools fare poorly against other developed countries' systems. The higher education system is also not healthy.

Kill Your Darlings

Adaptive Path

Otherwise, you’re working within a belief system of limits, which is certain to undermine creativity. My blog died. I tried in vein to save it. Friends kindly came to its rescue, and for a while, it seemed like my little blog just…might…make it. I watched fire slowly creep back back into its eyes and, oh, how I began to hope! But, alas, in the end, neither my friends, network, nor myself could save it.

Business or Pleasure? - why not both: Would more Influence fix.

Martijn Linssen

why not both Home About Contact Friday, 13 August 2010 Would more Influence fix your self-esteem? Business or Pleasure? - Over the last few days, ye good olde Influence discussions have been going across the Twitterverse like crazy.

Business or Pleasure? - why not both: Cloud Field. The social way.

Martijn Linssen

why not both Home About Contact Saturday, 26 June 2010 Cloud Field. However, one can picture that this may not quite concur with the ideas and habits of traditional vendors and system integrators. It will lure the vendors and system integrators out of their comfort zone, into Cloud.

In Defense of Data Centrism

Martijn Linssen

Home About Complexity Reading List Knowledge Management Reading List In Defense of Data Centrism John 0 comments Education System Dec 23 In the never ending search to know “what works,” we have a few choices. It takes frightening shocks to the system to shake our faith in such levers.

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The False Promise of "Adopt now, and all will adapt"

Martijn Linssen

why not both Home About Contact Tuesday, 28 December 2010 The False Promise of "Adopt now, and all will adapt" Its the most widespread lie across IT. Vendors and system integrators are great at tailor-making a companys IT to the needs they deem fit. Business or Pleasure? -

2010-2020: The Great Divide

Martijn Linssen

why not both Home About Contact Monday, 13 December 2010 2010-2020: The Great Divide A Great Divide is what I see for the coming decade. Trace them back to the information systems, the machines, the interfaces, your customers, your suppliers, all the tools in place that handle them.