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ROI and Metrics in eLearning

Tony Karrer

I'm working on an article around the use of ROI and metrics in eLearning. BPM and workflow technologies have been able to achieve significant gains in productivity Metrics Recently, functional managers have begun using eLearning to meet business objectives. This is where w Return on Investment in Training - Learnativity.com The problem is that nobody is quite sure what the appropriate metrics are for measuring ROI for learning.

ROI 54

2008 2009

Tony Karrer

It's always interesting to look back at the past year - 2008, think about what has changed for me during the year, and think about what that means for the next year - 2009. To do my review, I first looked at what I was writing about and what people were reading on my blog in 2008.

A Rough But Intriguing Metric for School Assessing a School.

Bob Sutton

Stanford Technology Ventures Program (STVP). Center for Work, Technology and Organization. Dorf & Byers: Technology Ventures. Evidence-Based Management in Action » A Rough But Intriguing Metric for School Assessing a School Principal. What do you think of this metric?  Listed below are links to weblogs that reference A Rough But Intriguing Metric for School Assessing a School Principal : Comments. Bob Sutton.

Challenges 2008

Tony Karrer

This was a great exercise and the fact that I had not considered my big challenges for 2008 made it harder to do my Conference Planning for ASTD TechKnowledge 2008. At any one point, I'm actively working with about 5 clients helping them define their direction around use of technology to support human performance. At the end of 2006, I spent some time thinking about 2007 and wrote a post challenges and predictions for 2007.

New Technology Supporting Informal Learning

Stephen Downes: Half an Hour

Abstract We often talk about games, simulations and other events in learning, but these technologies support only episodic learning. Equally important are those technologies that provide a context for these learning episodes, an environment where students and interact and converse among themselves. Context Online learning today is beginning to be dominated by developments in games, simulations and related technologies. Implementing the Seven Principles: Technology as Lever.

Customer Learning

Jay Cross

Customer Learning , CLO magazine, December 2008. Conversations also are the most effective learning technology ever invented. When thousands of people join a community, its conveners need metrics to assess progress and chart their next steps. Learning is woven into the fabric of every modern business. It’s the way we adapt to change. We’ve got to rid ourselves of the notion that learning is just the chief learning officer’s business. Learning is so much more than that.

More on community management (part 3 or “what’s in a name”) | Full Circle Associates

Nancy White

–zak # Cortney on 29 Apr 2008 at 7:32 am You know Nancy, I’m not sure if the word is just wrong or if there is a paradigm shift happening. Looking after conversations « Green Tea Ice Cream on 29 Apr 2008 at 7:59 am [.]

More on community management (part 3 or “what’s in a name”) | Full Circle Associates

Nancy White

–zak # Cortney on 29 Apr 2008 at 7:32 am You know Nancy, I’m not sure if the word is just wrong or if there is a paradigm shift happening. Looking after conversations « Green Tea Ice Cream on 29 Apr 2008 at 7:59 am [.]

ROI 2

Informal Learning Blog » The income statement isn’t

Jay Cross's Informal Learning

The Only Person Who Behaves Sensibly Is My Tailor

Charles Jennings

Effective Metrics for Learning and Development I wonder what Shaw would think if he saw the way learning and development is predominantly measured in organisations today. Did global financial services companies carry out regulatory and compliance training prior to 2008?

Full Circle Associates " More on community management (part 3 or "what's in a name")

Nancy White

–zak # Cortney on 29 Apr 2008 at 7:32 am You know Nancy, I’m not sure if the word is just wrong or if there is a paradigm shift happening. Looking after conversations « Green Tea Ice Cream on 29 Apr 2008 at 7:59 am [.]

ROI 2

More on community management (part 3 or “what’s in a name”) | Full Circle Associates

Nancy White

–zak # Cortney on 29 Apr 2008 at 7:32 am You know Nancy, I’m not sure if the word is just wrong or if there is a paradigm shift happening. Looking after conversations « Green Tea Ice Cream on 29 Apr 2008 at 7:59 am [.]

ROI 2

More on community management (part 3 or “what’s in a name”) | Full Circle Associates

Nancy White

–zak # Cortney on 29 Apr 2008 at 7:32 am You know Nancy, I’m not sure if the word is just wrong or if there is a paradigm shift happening. Looking after conversations « Green Tea Ice Cream on 29 Apr 2008 at 7:59 am [.]

ROI 2

More on community management (part 3 or “what’s in a name”) | Full Circle Associates

Nancy White

–zak # Cortney on 29 Apr 2008 at 7:32 am You know Nancy, I’m not sure if the word is just wrong or if there is a paradigm shift happening. Looking after conversations « Green Tea Ice Cream on 29 Apr 2008 at 7:59 am [.]

More on community management (part 3 or “what’s in a name”) | Full Circle Associates

Nancy White

–zak # Cortney on 29 Apr 2008 at 7:32 am You know Nancy, I’m not sure if the word is just wrong or if there is a paradigm shift happening. Looking after conversations « Green Tea Ice Cream on 29 Apr 2008 at 7:59 am [.]

ROI 2

More on community management (part 3 or “what’s in a name”) | Full Circle Associates

Nancy White

–zak # Cortney on 29 Apr 2008 at 7:32 am You know Nancy, I’m not sure if the word is just wrong or if there is a paradigm shift happening. Looking after conversations « Green Tea Ice Cream on 29 Apr 2008 at 7:59 am [.]

ROI 2

More on community management (part 3 or “what’s in a name”) | Full Circle Associates

Nancy White

–zak # Cortney on 29 Apr 2008 at 7:32 am You know Nancy, I’m not sure if the word is just wrong or if there is a paradigm shift happening. Looking after conversations « Green Tea Ice Cream on 29 Apr 2008 at 7:59 am [.]

More on community management (part 3 or “what’s in a name”) | Full Circle Associates

Nancy White

–zak # Cortney on 29 Apr 2008 at 7:32 am You know Nancy, I’m not sure if the word is just wrong or if there is a paradigm shift happening. Looking after conversations « Green Tea Ice Cream on 29 Apr 2008 at 7:59 am [.]

ROI 2

More on community management (part 3 or “what’s in a name”) | Full Circle Associates

Nancy White

–zak # Cortney on 29 Apr 2008 at 7:32 am You know Nancy, I’m not sure if the word is just wrong or if there is a paradigm shift happening. Looking after conversations « Green Tea Ice Cream on 29 Apr 2008 at 7:59 am [.]

ROI 2

More on community management (part 3 or “what’s in a name”) | Full Circle Associates

Nancy White

–zak # Cortney on 29 Apr 2008 at 7:32 am You know Nancy, I’m not sure if the word is just wrong or if there is a paradigm shift happening. Looking after conversations « Green Tea Ice Cream on 29 Apr 2008 at 7:59 am [.]

ROI 2

More on community management (part 3 or “what’s in a name”) | Full Circle Associates

Nancy White

–zak # Cortney on 29 Apr 2008 at 7:32 am You know Nancy, I’m not sure if the word is just wrong or if there is a paradigm shift happening. Looking after conversations « Green Tea Ice Cream on 29 Apr 2008 at 7:59 am [.]

ROI 2

eLearning Research

Tony Karrer

technologies likely to use more in learning function than they do today 41% - using technology for informal learning at high or very high extent Kevin Oakes - "learning is getting left behind as people look at talent management." Best-of-class (top 20%) - want to have metrics. Learning Trends 2008 - Online - Free [link At a panel at DevLearn.

Should Knowledge Workers have E2.0 Ratings, Part 3

Andy McAfee

Ratings, Part 3 by Andrew McAfee on November 21, 2008 My previous two posts on measuring knowledge workers’ participation in Enterprise 2.0 9 comments… read them below or add one } D.Mitchell November 21, 2008 at 6:20 pm How can HR not measure and rate E2.0 Lawrence Liu (Telligent) November 22, 2008 at 1:25 am Thanks for this thought provoking series of posts, Andrew! Shion Guha November 22, 2008 at 5:57 am Thank you for the opportunity to comment.

Quick Wins

Tony Karrer

is soooo much less about technology than about culture (Duh Mark, I know). That strategy is the long pole in the tent - it is the metric that we can measure our actions against. Just saw a post by Mark Oehlert - Danger of Quick Wins. I had to post because, I think that Mark missed the mark (sorry couldn't resist). Here's the gist of his thinking: As I become more and more convinced that implementing next-gen/Web 2.0

FAQ 2

Michael Werner Interview

Stephen Downes: Half an Hour

This contribution is evaluated on a metric of indicators, including patents, development agreements, original papers, presentations, meetings with industry, and similar items. Q5: What’s your take on the state of technology integration in our schools? Consequently, as the model of instruction remains static, the effectiveness of technology remains limited. As a result, the full power of technology as an educational tool is being felt only outside our schools.

100 Conversation Topics

Tony Karrer

Important - please keep in mind that the audience here is learning professionals involved in the use of technology for learning. Metrics we actually track that are meaningful and useful that may be applicable to other learning professionals. Today, I saw a post by someone suggesting ways to come up with ideas for blog post topics and they gave some examples. The examples were not all that relevant to most of the readers of this blog, but it definitely sparked a thought for me.

Last Year's eLearn Magazine Predictions

Stephen Downes: Half an Hour

Everybody is busily predicting 2008, but who is checking 2007's predictions? The Spellings report will spur new efforts in implementing institution-wide metrics for e-learning effectiveness in higher education. The IMS Common Cartridge and upcoming Enterprise V2 standards will significantly improve content and learning system interoperability, respectively, although we won't see the full benefits of these developments until 2008. Perhaps they'll open it up in 2008.

Dust-up at Training Zone

Jay Cross

Home Speaker Contact internet time alliance Learnstream Resources Internet Time Blog from Jay Cross and Internet Time Group Dust-up at Training Zone by Jay Cross on November 26, 2008 Some readers of an interview with me that appeared in today’s issue of Training Zone has generated a dozen critical comments and even some name-calling. He came back and founded Internet Time Group to explore the convergence of learning and communications technology.

Dust-up at Training Zone

Jay Cross

Home Speaker Contact internet time alliance Learnstream Resources Internet Time Blog from Jay Cross and Internet Time Group Dust-up at Training Zone by Jay Cross on November 26, 2008 Some readers of an interview with me that appeared in today’s issue of Training Zone has generated a dozen critical comments and even some name-calling. He came back and founded Internet Time Group to explore the convergence of learning and communications technology.

Dust-up at Training Zone

Jay Cross

Home Speaker Contact internet time alliance Learnstream Resources Internet Time Blog from Jay Cross and Internet Time Group Dust-up at Training Zone by Jay Cross on November 26, 2008 Some readers of an interview with me that appeared in today’s issue of Training Zone has generated a dozen critical comments and even some name-calling. He came back and founded Internet Time Group to explore the convergence of learning and communications technology.

Dust-up at Training Zone

Jay Cross

Home Speaker Contact internet time alliance Learnstream Resources Internet Time Blog from Jay Cross and Internet Time Group Dust-up at Training Zone by Jay Cross on November 26, 2008 Some readers of an interview with me that appeared in today’s issue of Training Zone has generated a dozen critical comments and even some name-calling. He came back and founded Internet Time Group to explore the convergence of learning and communications technology.

Innovation in Higher Education

Irving Wladawsky-Berger

The first is a disruptive technology enabler. According to Christensen et al: “Online learning appears to be this technology enabler for higher education. That fraction grew to 25 percent in 2008, was nearly 30 percent in the fall of 2009, and we project it will be 50 percent in 2014.” But we should no longer force those institutions that are focused on teaching and learning to compete on the same metrics and play by the same rules.

The Reality of Virtual Learning

Stephen Downes: Half an Hour

Presented to the Defense Learning Academy, Cornwall, Ontario, January 30, 2008. The environment, visualization technology in games: the helicopter that I so famously crashed is an example of learning inside an environment being able to provide visualization for me to understand what it feels like to fly in a helicopter. What these technologies now provide us is access to learning materials in the physical situation where learning is most needed. technologies.

Organizational Learning Infrastructure

Clark Quinn

It’s Not About The Technology, as Jay says, though that’s a component of it. It’s about assessing the current state, identifying some long-term goals (and values), establishing metrics, prioritizing short, medium, and long term term steps, and executing against them, with regular checks. It’s about providing the technology infrastructure that supports finding or making answers.

Remaking education in the image of our desires

George Siemens

Change is happening on many fronts: economic, technological, paradigmatic, social, and the natural cycles of change that occur in complex social/technical systems. It’s not about adding a new technology into a classroom.

Mathematics or mathematician, reconsidered

Clark Quinn

What do you think; would you like a set of such metrics and a social support infrastructure to self-develop in the use of new technologies and skills for accomplishing your goals “ Don’t teach kids mathematics, teach them to be mathematicians.&# (I believe it was Seymour Papert).

Quick Wins

Clark Quinn

is soooo much less about technology than about culture (Duh Mark, I know). That strategy is the long pole in the tent - it is the metric that we can measure our actions against. Just saw a post by Mark Oehlert - Danger of Quick Wins. I had to post because, I think that Mark missed the mark (sorry couldn't resist). Here's the gist of his thinking: As I become more and more convinced that implementing next-gen/Web 2.0

FAQ 2

There Is Nothing Wrong With The Term ‘Company Culture’

Dan Pontefract

I know what “company culture” is, and I know how important it is because I joined TELUS from SAP the following year, in 2008. I nearly choked to death this morning, while chomping away on my cereal.

Top 10 eLearning Predictions 2011 #LCBQ

Tony Karrer

Learning technologies are becoming social, collaborative, and virtual. Success metrics for learning will be based on content access, views, involvement and downloads. Corollary => Open Source Video Technologies I'm dealing right now with delivery of video on mobile devices.

e-Clippings (Learning As Art): The Danger of "Quick Wins

Mark Oehlert

e-Clippings (Learning As Art) Home Archives Subscribe About My Social Networks « Off Topic: Lets look at this at this as a chance to learn about oil | Main | Hinchcliffe Visual on Next-Gen Apps » June 23, 2008 The Danger of "Quick Wins As I become more and more convinced that implementing next-gen/Web 2.0 is soooo much less about technology than about culture (Duh Mark, I know), then I am also becoming more and more convinced of the danger of quick wins.