Charles Jennings

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70:20:10 - Beyond the Blend

Charles Jennings

The term ‘blended learning’ first appeared in the late-1990s when web-based learning solutions started to become more widely used and were integrated on one way or another with face-to-face methods. Of course the ‘blending’ concept has been around for much longer than the past few years.

Language Learning - an Exemplar of the 70:20:10 Approach?

Charles Jennings

Humans are an incredibly inquisitive and extremely social species. The characteristics that helped us reach our dominant position on planet earth are intimately linked with our search for understanding and our social nature. These also drive our learning patterns.

PKM 114

Autonomy and Value in Social and Workplace Learning

Charles Jennings

My colleague Jane Hart recently shared the diagram below on her blog. It shows the relationship between relative value and relative autonomy as they relate to different approaches to learning in the modern workplace.

From Courses to Campaigns : using the 70:20:10 approach

Charles Jennings

One of the major strategic objectives for many HR and L&D departments in 2016 and beyond will be to extend their focus and services beyond courses and out into the workplace. There are many reasons why this objective makes good sense.

Course 100

Development Mindsets and 70:20:10

Charles Jennings

Professor Carol Dweck is a psychologist at Stanford University and the prime force behind mindset theory. Dweck’s research has led her to the conclusion that each individual will place themselves on a continuum according to their implicit belief of where their own ability originates.

70:20:10 – Above All Else It’s a Change Agent

Charles Jennings

“Progress is impossible without change; and those who cannot change their minds cannot change anything.” George Bernard Shaw Tom Spiglanin is a senior engineering specialist at the Aerospace Corporation in California and manager of the organisation’s technical training.

Change 103

The Best of Times, The Worst of Times: opportunities and challenges for the L&D profession

Charles Jennings

Survey 118

Embedding Learning in Work: The Benefits and Challenges

Charles Jennings

What Does the Training Department Do When Training Doesn’t Work?

Charles Jennings

The global training industry is large and in growth again post-2008. Data provided by the US membership organisation Training Industry suggests annual growth around 6% per year since 2009.

Start with the 70. Plan for the 100.

Charles Jennings

This article draws on ideas and supporting material from a new book published for the first time in English last week. 702010 towards 100% performance by Jos Arets, Charles Jennings & Vivian Heijnen Copyright: Sutler Media Language: English Pages: 313 Size: 30.5cm x 23.5 cm (12 X 9.25

Learning is Behaviour Change: why is it often so hard to help it happen?

Charles Jennings

A fascinating article recently published on the Fast Company blog should be required reading for all learning and talent professionals as well as for leaders and managers.

Change 105

Workplace Learning: Adding, Embedding & Extracting

Charles Jennings

High performing individuals, teams and organisations focus on exploiting development opportunities in the workplace because that’s where most of the learning happens.

It’s Only 65% !

Charles Jennings

The results of yet another 70:20:10 survey were published recently. The researchers (possibly on work experience) declared that “ 50:26:24 is the average learning mix in most companies right now ”.

Heading towards high performance

Charles Jennings

This article was initially published on the Totara website on 4th January 2017. Welcome to the first instalment of our new Disruption Debate series, where we speak to leading industry experts to discover more about disruption in the L&D industry.

The Only Person Who Behaves Sensibly Is My Tailor

Charles Jennings

“The only person who behaves sensibly is my tailor. He takes new measurements every time he sees me. All the rest go on with their old measurements.” George Bernard Shaw I’ve always enjoyed George Bernard Shaw’s writing. He was a man who made a great deal of sense to me.

70:20:10 - A Framework for High Performance Development Practices

Charles Jennings

Over the past few years the 70:20:10 model for development has captured the imagination of organisations across the world. Some organisations apply 70:20:10 principles to targeted and specific development solutions.

Managing Learning?

Charles Jennings

Donald Taylor recently published an article titled ‘ What does ‘LMS’ mean today ?’. In it Donald posited something I’ve been advocating for years. It is this. Learning can only be managed by the individual in whose head the learning is occurring.

PKM 86

2016 Top Tools for Learning

Charles Jennings

The Centre for Learning & Performance Technologies’ 10th Anniversary ‘Top Tools for Learning’ Survey closes midday UK time on Friday 23 September 2016.

Tools 40

Nothing Has Changed. Everything Has Changed.

Charles Jennings

A Revolution or a Slow Demise? I’ve recently read Clark Quinn’s excellent new ‘Revolutionize Learning & Development’ book. Clark always provides a thoughtful and enlightening perspective.

JAY CROSS – Pushing the Envelope to the End

Charles Jennings

“It all boils down to learning, but not the sort of learning you experienced at school. No, this is learning as a life skill. You’re learning all the time, taking in new information and making sense of it. You learn from experience, from conversations with peers, and from the school of hard knocks.

In a Complex World, Continuous Learning and Simple Truths Prevail

Charles Jennings

The book ‘The Big Short: Inside the Doomsday Machine’ is Michael Lewis’ marvellous account of the idiocy and greed that led to the sub-prime bubble and the resulting global financial crisis. Lewis’ book focuses on a few smart people who saw the simple truths beneath the complex world of financial jiggery-pokery that led to wealthy people becoming even wealthier on the backs of others who were

The Power of Reflection in an Ever-Changing World

Charles Jennings

(I wrote the original piece this article is based on for Training Industry Quarterly in Winter, 2012. I feel it still speaks to a key issue for building high performance that has barely been touched by many L&D professionals).

Through the 70:20:10 Looking Glass

Charles Jennings

This is the second of three posts adapted from articles written for Inside Learning Technologies & Skills magazine. The original has been published here. The third article will be posted here a little while after it has been published in the magazine for the Learning Technologies Conference and Exhibition in London 26-27 January 2012. In the first

70:20:10 Primer

Charles Jennings

I have often been asked to explain the fundamentals of 70:20:10 as a strategic framework quickly and simply. I wrote the one-page ‘primer’ below to serve that immediate purpose. Please feel free to use it for any no-commercial purposes.

When Learning is the Work: Approaches for supporting learning in the workplace

Charles Jennings

Two weeks ago I ran a webinar under this title for Citrix. At the start I posed the question “when you think about one great learning experience you’ve had, can you remember where it occurred? Was it in a classroom or workshop, or did it occur while you were completing the task?” I’ve asked this question, or variations of it, many times over the past few years. The response from this group

The Power of Conversations

Charles Jennings

“we tell ourselves stories in order to live” Haruki Murakami Jerome Bruner (1915- ) is one of the greatest educational psychologists the world has ever produced. He has spent his long lifetime studying learning and the human mind. Still active and in post as a Research Professor at New York University in his 95th year, Bruner has long realised the value of conversations and

Social & Workplace Learning through the 70:20:10 Lens

Charles Jennings

There have been millions of words written and spoken about ‘informal’ and social learning over the past few years. In fact, if a Martian had just arrived on Earth and strayed into a meeting of Learning and Development professionals or into a learning conference, or even picked up a professional journal, he would logically assume that these were the only ways humans learned. Actually, the

Learning in Wonderland: the untapped potential of workplace learning

Charles Jennings

This is the first of three posts adapted from articles I have written for Inside Learning Technologies & Skills magazine. This article appeared in November 2011. The second and third articles will be posted here a little while after they have been published in the magazine. I’ve taken Lewis Carroll’s ‘Alice in Wonderland’ as a theme for the series. The illustrations here are Sir John Tenniel’s

MANAGERS AND MAD HATTERS: WORK THAT STRETCHES

Charles Jennings

This is the third and final of three posts adapted from articles I’ve written for Inside Learning Technologies & Skills magazine. It was published and distributed in the magazine for the Learning Technologies Conference and Exhibition in London 25-26 January 2012. It's a poor sort of memory that only works backwards,” says the White Queen to Alice. In the previous two

Compliance Training: does it really work?

Charles Jennings

Until relatively recently I’d always bought into the argument that organising regulatory and compliance training is one of the important and necessary tasks for an L&D department. Every organisation has compliance and regulatory requirements it needs to meet. In highly regulated industries even more so. So it seemed sensible then that part of the obligation should fall on L&D to train employees

Lost in Translation:

Charles Jennings

Why Learning Professionals Need to Learn to Speak their Stakeholders’ Language The language we use is important. There’s no doubt about that. Human cultural development owes a great deal to our ability to communicate complex thoughts and be clearly understood by others so they can take actions. The problem is, like opinions, there are just so many languages to choose from at any one time.

Who Needs Training, Again?

Charles Jennings

At some point in time I am sure we’ve all found ourselves with an answer staring us in the face, but we just haven’t managed to see it yet. Spending money, time and effort providing face-to-face training or eLearning courses for workers in an attempt to equip them to use new processes and systems as they’re rolled out across our organisations is one of these cases. Most of us know there are

Why the Real Power of eLearning is Social

Charles Jennings

This post was prompted by a webinar I gave on behalf of Citrix/GoToWebinar on 6th July 2011 and originally posted as a guest post on the Learning Pool blog. I’ve made a few changes to it here. Looking Back eLearning has been with us in one form or another for at least the past 50 years, maybe longer. Probably the first player on the enterprise eLearning block was the University of Illinois

Real learning – let’s not confuse it with completing templated exercises

Charles Jennings

I read a piece written by Kate Graham of e2train on Thursday and it started me thinking about the ‘real learning versus managed learning’ debate. I found I disagreed with Kate’s view on a number of points, and stand on the other side of the fence from her argument for a number of reasons.

Will the App Become the New Classroom?

Charles Jennings

(this article first appeared in the Spring 2016 Edition of Training Industry Quarterly) Classroom education emerged in a world of information paucity. A minority of people could read. Knowledge was held by the few and education was deeply entwined in the oral tradition.

The Need to Adapt to the Speed of Change or Die: lessons for L&D from the retail industry

Charles Jennings

Yesterday another great British institution slid into the history books. HMV opened its first retail shop in Oxford Street, London in 1921 with great brouhaha. Composer Edwin Elgar took part in the opening ceremony.

Sleepwalkers – the emerging landscape of organisational learning

Charles Jennings

Arthur Koestler’s masterpiece ‘The Sleepwalkers: A History of Man’s Changing Vision of the Universe’ is a book that I have re-read every 10 years or so, and have regularly given to young people – usually for 18th or 21st birthdays – in the probably mistaken belief that it will help them understand their world a little better. Together with Joseph Conrad, Koestler is one of those rare people

Change 32

The #Blimage Challenge

Charles Jennings

For a bit of fun this afternoon my colleague Jane Hart set a few of us a #Blimage challenge.

When it's just so obvious NOT to train it's painful to watch it happen

Charles Jennings

The amount of time, effort and money wasted on formal ILT training prior to rollout or upgrade of enterprise platforms (particularly ERM and CRM) and other new software systems is really quite amazing. Some managers and L&D people just don’t seem to get it.

21st Century L&D Skills

Charles Jennings

I was recently involved in a discussion about 21st Century learning skills in one of the LinkedIn Groups. It got me thinking about a piece I’d written for TrainingZone a few months ago titled “What does your ideal L&D team look like in 2010?”.