The January 30 issue of The Economist included a special report on social networking.  But, while “fans claim that new social-networking offerings now being developed for the corporate world will create huge benefits for businesses,”  many companies remain skeptical.  This fear seems groundless.  MORE >>

Financial services is one of the most industries in which the use of social media is the most relevant, not least because customer service is a critical differentiator between highly commoditized offerings. Social media, used well, provides an opportunity to build relationships in a world in which most financial services are executed online. MORE >>

This week I was MC for the AHRI HR Technology conference , and ran one of the workshops on the following day, on Creating Results Using Social Media. One of the many topics discussed was the use of social media to track metrics and correlate these with organizational success metrics. Get going with social media. Enterprise 2.0 MORE >>

Work in the network era needs to be both  cooperative and collaborative , meaning that organizations have to support both types of activities. But in this emerging network era, cooperative innovation trumps collaborative innovation , writes Stowe Boyd. Each project at Yammer is a probe. Both are required. Communities Wirearchy MORE >>

Seeing as it’s been almost 3 years since I’ve been with the likes of Facebook , LinkedIn and Twitter (at various entry dates) I thought it would be interesting to analyze my own personal / professional network to understand if any trends might be occurring. Immediate family members were removed. Alright, what have I observed? MORE >>