Where there is a genuine lack of skills and knowledge, training may be required, but it should only be in cases where the other barriers to performance have been addressed. trained worker, without the right resources and with unclear expectations, will still not perform up to the desired standard. MORE >>

Clark Quinn describes the need: What seems to me to be the need is to have a unified performer-facing environment.  It should provide access to courses when those are relevant, resources/job aids, and eCommunity tools too.  And it should be performer- and performance-centric, so I come in and find my tools ‘to hand’.  MORE >>

In February I added links to over 100 resources in my 2012 Reading List , but these are my 10 favourite. ” 9 -  The 0% solution to learning , The performance improvement blog, 23 February 2012. 1 -  The Wikipedia way of motivating your employees , Forbes, 6 February 2012. They happen below the surface. ” Articles MORE >>

Of course, it’s such a big topic that I decided to cheat and quickly point the person to eLearning Learning and particular to eLearning Sales , eLearning Sales Metrics , Sales eLearning Case Studies , and Sales Performance Support. All things being equal (which they never are), I'm guessing my focus is more a business and performance focus. MORE >>

This is now ready and available as a "social resource" on the C4LPT Social Learning Network.  The C4LPT Social Learning Network - c4lpt.net   - is an integrated platform of social media tools that provides a place for learning professionals to learn from one another and to collaborate on a number f social projects and activities.  MORE >>