tools like Wikis support workflows within the enterprise. For this purpose, we have been doing an overall review of structured Wikis available in the marketplace (either thru open-source, hosted solution, or supported-installation). MORE >>

Adding to Chris’s section on Reporting I like that Chris framed this as “in my organization.&# Where that person is to be the public “face&# of an organization, the strategy and thus measurement would be quite different. How much do organizations understand and appreciate the deeper learning? Head and heart. MORE >>

ve been ranting about informal and computer-supported learning in organizations for twelve years now. Jay: Getting an answer from the Help Desk, asking Twitter friends for an answer, looking at a FAQ on a wiki. m the Johnny Appleseed of networked, social learning I make 95% of my work available on the net at no charge. Fun questions. MORE >>

He speaks of outreach, of reputation of an organization in the world, and of mechanisms of learn from and with groups of people and even the wider world. It is about spawning connections, not keeping existing connections organized. It is about stewarding technology as wave upon wave of new tools crashes upon our organizations. MORE >>

In the best of organizations, great leaders are usually great managers. Leadership is about the role of the catalysts in organizations who influence and shape both strategy and execution, while management is the discipline that guides how large numbers of people efficiently accomplish complex work. Is it also about management? MORE >>