And yet, without understanding the quantifiable effects, it’s very difficult to know or show what impact user experience is having in an organization. So I guess it’s time for me to learn more about UX metrics. They say, if it moves measure it. And that’s important. Good numbers. What do you do with them? MORE >>

Mari Smith pointed to this blog post from All Facebook explaining the metric and how it has been implemented in apps. His take: “It is a very shallow metric.     And it does feel somewhat gratifying that I think we’ve been right all along. Photo by lecercle. Checking in at a place. Why the heck should I even care? MORE >>

One of the many topics discussed was the use of social media to track metrics and correlate these with organizational success metrics. range of other very specific insights were generated from the analysis, and these metrics are now tracked on an ongoing basis. Often there are surprises in who these people turn out to be. MORE >>

The other is about using data to make decisions, but for the start up audience.    They have some ideas in common – including finding the “One Metric that Matters.” Hunter who shares his approach to working with top nonprofits organizations to embrace performance management. David E.K. That’s the OMTM. MORE >>

I’ve been reading Social Media Metrics Secrets by John Lovett who is a senior partner at Web Analytics Demystified where Eric T. One point that he keeps making over and over:  Metrics must have meaning or else they’re just numbers. Value Metrics: These are a handful of metrics that support over-arching goals. MORE >>