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Big Data: Running out of Metric System…

Andy McAfee

The first is the great thirst mainstream organizations have for analytic talent. How fast are they exploding?

Using social media to track and drive organizational success metrics

Ross Dawson

One of the many topics discussed was the use of social media to track metrics and correlate these with organizational success metrics. range of other very specific insights were generated from the analysis, and these metrics are now tracked on an ongoing basis. Often there are surprises in who these people turn out to be.

ROI and Metrics in eLearning

Tony Karrer

I'm working on an article around the use of ROI and metrics in eLearning. I did a quick search for resources and here's what I found. To ensure adequate funding and organization-wide commitment to your training program, you must be equally committed to Online Course Development: What Does It Cost? Use EVA instead. ROI is toast.

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How To Make Sense of Your Social Media Metrics

Beth Kanter

This helps spread good practices. On a call last month,  participants shared examples of their measurement tools and spreadsheets. Measurement

Metrics for Building, Scaling, and Funding Social Movements

Beth Kanter

They should how people, organizations, and movements have been altered through the collective efforts. Community organizing. Campaigns.

What is your organization’s “One Metric That Matters”?

Beth Kanter

Hunter who shares his approach to working with top nonprofits organizations to embrace performance management. David E.K. That’s the OMTM.

Nonprofit Social Media Mavens Are Curators of Metrics

Beth Kanter

I’ve been reading Social Media Metrics Secrets by John Lovett who is a senior partner at Web Analytics Demystified where Eric T.

Is the New Facebook “People Talking About” Metric As Meaningless as Number of Likes?

Beth Kanter

Mari Smith pointed to this blog post from All Facebook explaining the metric and how it has been implemented in apps. Photo by lecercle.

UX Metrics for Noobs and Skeptics: An Interview With Richard Dalton

Adaptive Path

And yet, without understanding the quantifiable effects, it’s very difficult to know or show what impact user experience is having in an organization. So I guess it’s time for me to learn more about UX metrics. And that’s important. Happily, others in our field have been some doing interesting thinking in this area.

Content Strategy, Creation, Organization, and Measurement

Beth Kanter

One of the posts that got a lot of engagement and contributed to the uphill trend in the metrics was about editorial calendars. My answer:  Yes!

The Great Transformation of the Organization Still Needs the How

Dan Pontefract

” The ‘we’ he referred to might have been leaders in today’s organizations. We haven’t reached a turning point.

Notes from Mari Smith Facebook Changes Webinar: Privacy Settings and A New Metric – People Talking About

Beth Kanter

Organizational: This is when you are sharing information as an official spokesperson for your organization or your organizational persona.

Applying Avinash Kaushik’s Best Social Metrics Framework for the New Facebook Insights Data

Beth Kanter

We have IT-minded people engaging in massive data puking (one report with 30 metrics anyone?) Yet, there are those constant nagging questions.

Measure what’s important

Jay Cross

Just Jay Metrics of organizational learning The shift changed how owners value businesses. Many a manager has yet to get the message.

Implementing Lean Startup in Mission-Driven Organizations

Beth Kanter

This strikes me as a metric that would be easier to compute and apply for some projects or programs and a real bear for others.

Return on Intangibles

Jay Cross

That’s why Return on Intangibles is the most important metric in the CLO’s toolkit. Most business managers recognize that they’re managing a living organization, not a balance sheet, but many managers of L&D are still in a fog. Management Innovation Metrics of organizational learning Profit What can be salvaged?

International Organizations and Social Media: News, Engagement, and Social Data for Policy Change

Beth Kanter

Twitter is now a primary news channel for a number of international organizations. Facebook reports that almost three quarters of its 1.2

Mapping metrics

Harold Jarche

We’ll examine what can and can’t be quantified as well as various metrics and analytics tools. perpetual Beta ).

A Rough But Intriguing Metric for School Assessing a School.

Bob Sutton

Center for Work, Technology and Organization. Thomas Kelley: The Ten Faces of Innovation: IDEOs Strategies for Defeating the Devils Advocate and Driving Creativity Throughout Your Organization. Robert Hogan: Personality and the Fate of Organizations. James March: Decisions and Organizations. Bob Sutton. Brightsight Group.

Jay’s new book on learning metrics

Jay Cross's Informal Learning

This takes more than jargon and metrics. If you can do that, convincing your organization shouldn’t be a problem. 189 pages, $19.99


Community Organizing and Social Justice Measurement in the Connected Age

Beth Kanter

Social justice movement organizers and leaders are grappling with big questions. Success is not a single metric, and it’s not a linear path. 

Social Media Benchmarking: Gauging Success for Project and Organizations in Global Health and Development

Beth Kanter

Measurement is a comparative science, so you have to compare that number to something you done in the past or to peer organizations.

How to Replace Top-Down Training with Collaborative Learning (4)

Jay Cross

Is your organization ready? Where does your organization fit on the progression from Hierarchical Organization to Collaborative Organization?

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Why you need to take a Google Analytics approach to measuring learning

Dawn of Learning

Today, L&D measures learning activities through metrics such as time-in-training, completion rates and test scores. were visited?

Did Zappos Just Ruin Their Culture Or Is It A Brilliant Org Redesign?

Dan Pontefract

Wasn’t this the culture of an organization that everyone wants to work at? The organization seems nonplussed about the number of exits. John

The Purpose Effect Scorecard

Dan Pontefract

For me, stakeholders are the reason an organization is in business in the first place. Other metrics could be devised by the organization.

a simpler approach to km

Harold Jarche

Here is a simple guide on how to enable organizational sense-making, not the mere management of data and metrics. 1. But is this what they need?

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intangible value

Harold Jarche

It shows how work really happens through human interactions, and provides powerful new practices and metrics for managing collaborative work.

Supporting self-managed team learning in the organisation

Jane Hart

In this and my next post I am going to look at self-managed learning in an organization, and how that might be supported and scaffolded.

The Do’s and Don’ts of Managing Designers

Adaptive Path

The thing that I really have visibility into is Silicon Valley, and there are two large models for how creative organizations in Silicon Valley work. also think design managers should be mindful about this new environment we’re in where a lot of the design decisions get made by metrics. It’s not clear to me that you can or can’t.

Secrets of Working Smarter

Jay Cross

Those in the quantitative data/metrics/benchmarking camp argue against the legitimacy of the notion of “informal” learning. By Jane Bozarth.

Strategy Made Simple - The 3 Core Strategy Questions

John Hagel

In a world of accelerating change and uncertainty, they provide a compass to focus people (both within and outside our organizations) and reassure them that they can make a difference at a time when everything seems out of control. Financial metrics, while important at one level, are ultimately lagging indicators. One more thing. 

Zipcar at MX 2014: Obsessing About The Member Experience

Adaptive Path

How do you successfully move an organization to obsess over the customer experience, then invest and realize the results? Tell us about it.

The Only Person Who Behaves Sensibly Is My Tailor

Charles Jennings

These time-honoured metrics developed for an industrial age are not the answer. parallel path to learning metrics. Apparently not.

tensions of modern learning

Harold Jarche

Are we impacting business metrics? Only organizations that share power and encourage conflict can advance different ideas. Would B.J.

Playtime is Over: Reflecting on 2015’s Service Experience Conference

Adaptive Path

Some organizations recognize this and seek out service design as a way to create that vision, innovate, or disrupt. Service design has matured.

Linking Results To Key Performance Indicators Is Like Hooking Up A Big TV

Beth Kanter

The process of linking results to key performance indicators and associated metrics it is like hooking up a big TV. Step 5: Define your metrics.

My Hopes for the Drucker Forum #gpdf14

Dan Pontefract

Our organizations – for-profit, not-for-profit or government – are in dire need of a transformation. Peter Drucker. HarperCollins).

The Great Convergence

Adaptive Path

Stakeholders asking questions about customer satisfaction metrics. They’re about 80 million light-years from here. The Big Picture

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Don’t drink the informal learning snake oil

Jay Cross

brief quiz tells you whether your organization needs to adopt formal or informal approaches. It’s not an organization-wide choice.).