Big Data: Running out of Metric System…
OCTOBER 31, 2012
The first is the great thirst mainstream organizations have for analytic talent. How fast are they exploding?
Using social media to track and drive organizational success metrics
OCTOBER 14, 2011
One of the many topics discussed was the use of social media to track metrics and correlate these with organizational success metrics. range of other very specific insights were generated from the analysis, and these metrics are now tracked on an ongoing basis. Often there are surprises in who these people turn out to be.
ROI and Metrics in eLearning
OCTOBER 16, 2007
I'm working on an article around the use of ROI and metrics in eLearning. I did a quick search for resources and here's what I found. To ensure adequate funding and organization-wide commitment to your training program, you must be equally committed to Online Course Development: What Does It Cost? Use EVA instead. ROI is toast.
How To Make Sense of Your Social Media Metrics
MAY 31, 2013
This helps spread good practices. On a call last month, participants shared examples of their measurement tools and spreadsheets. Measurement
Metrics for Building, Scaling, and Funding Social Movements
JANUARY 9, 2012
They should how people, organizations, and movements have been altered through the collective efforts. Community organizing. Campaigns.
What is your organization’s “One Metric That Matters”?
MARCH 5, 2013
Hunter who shares his approach to working with top nonprofits organizations to embrace performance management. David E.K. That’s the OMTM.
Nonprofit Social Media Mavens Are Curators of Metrics
NOVEMBER 8, 2011
I’ve been reading Social Media Metrics Secrets by John Lovett who is a senior partner at Web Analytics Demystified where Eric T.
Is the New Facebook “People Talking About” Metric As Meaningless as Number of Likes?
OCTOBER 5, 2011
Mari Smith pointed to this blog post from All Facebook explaining the metric and how it has been implemented in apps. Photo by lecercle.
UX Metrics for Noobs and Skeptics: An Interview With Richard Dalton
FEBRUARY 16, 2011
And yet, without understanding the quantifiable effects, it’s very difficult to know or show what impact user experience is having in an organization. So I guess it’s time for me to learn more about UX metrics. And that’s important. Happily, others in our field have been some doing interesting thinking in this area.
Content Strategy, Creation, Organization, and Measurement
JANUARY 25, 2013
One of the posts that got a lot of engagement and contributed to the uphill trend in the metrics was about editorial calendars. My answer: Yes!
The Great Transformation of the Organization Still Needs the How
NOVEMBER 18, 2014
” The ‘we’ he referred to might have been leaders in today’s organizations. We haven’t reached a turning point.
Notes from Mari Smith Facebook Changes Webinar: Privacy Settings and A New Metric – People Talking About
OCTOBER 3, 2011
Organizational: This is when you are sharing information as an official spokesperson for your organization or your organizational persona.
Applying Avinash Kaushik’s Best Social Metrics Framework for the New Facebook Insights Data
OCTOBER 11, 2011
We have IT-minded people engaging in massive data puking (one report with 30 metrics anyone?) Yet, there are those constant nagging questions.
Measure what’s important
JUNE 10, 2013
Just Jay Metrics of organizational learning The shift changed how owners value businesses. Many a manager has yet to get the message.
Implementing Lean Startup in Mission-Driven Organizations
NOVEMBER 11, 2013
This strikes me as a metric that would be easier to compute and apply for some projects or programs and a real bear for others.
Return on Intangibles
OCTOBER 6, 2013
That’s why Return on Intangibles is the most important metric in the CLO’s toolkit. Most business managers recognize that they’re managing a living organization, not a balance sheet, but many managers of L&D are still in a fog. Management Innovation Metrics of organizational learning Profit What can be salvaged?
International Organizations and Social Media: News, Engagement, and Social Data for Policy Change
JANUARY 14, 2014
Twitter is now a primary news channel for a number of international organizations. Facebook reports that almost three quarters of its 1.2
MAY 11, 2009
We’ll examine what can and can’t be quantified as well as various metrics and analytics tools. perpetual Beta ).
A Rough But Intriguing Metric for School Assessing a School.
JUNE 21, 2011
Center for Work, Technology and Organization. Thomas Kelley: The Ten Faces of Innovation: IDEOs Strategies for Defeating the Devils Advocate and Driving Creativity Throughout Your Organization. Robert Hogan: Personality and the Fate of Organizations. James March: Decisions and Organizations. Bob Sutton. Brightsight Group.
Jay’s new book on learning metrics
Jay Cross's Informal Learning
MAY 25, 2009
This takes more than jargon and metrics. If you can do that, convincing your organization shouldn’t be a problem. 189 pages, $19.99
Community Organizing and Social Justice Measurement in the Connected Age
SEPTEMBER 20, 2012
Social justice movement organizers and leaders are grappling with big questions. Success is not a single metric, and it’s not a linear path.
Social Media Benchmarking: Gauging Success for Project and Organizations in Global Health and Development
MARCH 4, 2013
Measurement is a comparative science, so you have to compare that number to something you done in the past or to peer organizations.
How to Replace Top-Down Training with Collaborative Learning (4)
SEPTEMBER 6, 2012
Is your organization ready? Where does your organization fit on the progression from Hierarchical Organization to Collaborative Organization?
Why you need to take a Google Analytics approach to measuring learning
Dawn of Learning
FEBRUARY 26, 2014
Today, L&D measures learning activities through metrics such as time-in-training, completion rates and test scores. were visited?
Did Zappos Just Ruin Their Culture Or Is It A Brilliant Org Redesign?
MAY 15, 2015
Wasn’t this the culture of an organization that everyone wants to work at? The organization seems nonplussed about the number of exits. John
The Purpose Effect Scorecard
JUNE 24, 2016
For me, stakeholders are the reason an organization is in business in the first place. Other metrics could be devised by the organization.
a simpler approach to km
AUGUST 18, 2015
Here is a simple guide on how to enable organizational sense-making, not the mere management of data and metrics. 1. But is this what they need?
DECEMBER 16, 2015
It shows how work really happens through human interactions, and provides powerful new practices and metrics for managing collaborative work.
Supporting self-managed team learning in the organisation
MARCH 11, 2013
In this and my next post I am going to look at self-managed learning in an organization, and how that might be supported and scaffolded.
The Do’s and Don’ts of Managing Designers
MARCH 15, 2016
The thing that I really have visibility into is Silicon Valley, and there are two large models for how creative organizations in Silicon Valley work. also think design managers should be mindful about this new environment we’re in where a lot of the design decisions get made by metrics. It’s not clear to me that you can or can’t.
Secrets of Working Smarter
MARCH 30, 2010
Those in the quantitative data/metrics/benchmarking camp argue against the legitimacy of the notion of “informal” learning. By Jane Bozarth.
Strategy Made Simple - The 3 Core Strategy Questions
JULY 9, 2013
In a world of accelerating change and uncertainty, they provide a compass to focus people (both within and outside our organizations) and reassure them that they can make a difference at a time when everything seems out of control. Financial metrics, while important at one level, are ultimately lagging indicators. One more thing.
Zipcar at MX 2014: Obsessing About The Member Experience
FEBRUARY 19, 2014
How do you successfully move an organization to obsess over the customer experience, then invest and realize the results? Tell us about it.
The Only Person Who Behaves Sensibly Is My Tailor
NOVEMBER 24, 2014
These time-honoured metrics developed for an industrial age are not the answer. parallel path to learning metrics. Apparently not.
tensions of modern learning
JUNE 30, 2016
Are we impacting business metrics? Only organizations that share power and encourage conflict can advance different ideas. Would B.J.
Playtime is Over: Reflecting on 2015’s Service Experience Conference
DECEMBER 3, 2015
Some organizations recognize this and seek out service design as a way to create that vision, innovate, or disrupt. Service design has matured.
Linking Results To Key Performance Indicators Is Like Hooking Up A Big TV
FEBRUARY 26, 2013
The process of linking results to key performance indicators and associated metrics it is like hooking up a big TV. Step 5: Define your metrics.
My Hopes for the Drucker Forum #gpdf14
NOVEMBER 12, 2014
Our organizations – for-profit, not-for-profit or government – are in dire need of a transformation. Peter Drucker. HarperCollins).
The Great Convergence
MARCH 3, 2014
Stakeholders asking questions about customer satisfaction metrics. They’re about 80 million light-years from here. The Big Picture
Don’t drink the informal learning snake oil
JUNE 21, 2012
brief quiz tells you whether your organization needs to adopt formal or informal approaches. It’s not an organization-wide choice.).