why not both Home About Contact Friday, 16 July 2010 Social (hiccup) CRM tools In the past few days there has been quite some fuss about Social CRM, to which my post did contribute a bit I guess. So, to be honest, I see Listening Platforms as a good tool to turn CRM into Social CRM if only there were Speaking Platforms as well. Coffin. MORE >>

It may take a bit of fine tuning for knowledge workers to figure out the amount of signals they would want to digest and be exposed to over time, that’s an initial required learning exercise for us all, just like when we all first started making use of email as a corporate communication tool. I heart Activity Streams. without them. MORE >>

As most of you folks already know, my first exposure to social software was inside IBM, back in 2001, with a Profile Social Aggregator called Fringe ; then I started experimenting with the instant messaging social capabilities of  IBM Community Tools (a.k.a. Starting with the no-brainers, both Facebook and LinkedIn. Even for us. MORE >>

Here’s a summary of tips, tools, examples, and resources for getting the most of our your nonprofit event with social media.   (Here’s a curated link list used to create this post). ” Other amplifier tools include JustCoz and   Gaggleamp. Strategy Tips Tools and TacticsBEFORE. Rowfeeder is terrific for this. MORE >>

First, the noise level in my email already rivals that of Facebook ‘s and LinkedIn’s , both of which are thick with notices of interest in friending (or whatever) from people I don’t know or barely know. More tools. LinkedIn, to its credit is an exception here. So I signed up for Google+. Expected, I guess. MORE >>