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Not Your Father’s ROI

Jay Cross

Productivity in a Networked era: Not Your Father’s ROI. But like Pontiacs and Oldsmobiles, old-school ROI’s day in the sun is waning.

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Relevance Trumps ROI

Jay Cross

Excerpts from an article by CLO’s Deanna Hartley : Determining Relevance: Tangible vs. Intangible . They are essentially the wrong measures.

ROI 39

How the Client Experience Defines the New ROI of Social Business – Finally, A New KPI in the Making

Luis Suarez

To me, everyone is a client in some form or shape: your very own colleagues, your managers, your executives, etc. It’s an interesting, and a rather fascinating experience altogether, because, amongst several other things, it always manages to keep you sharp, in your toes, about the client value you can provide , even to your peers.

ROI 44

What’s Your Purpose?

Luis Suarez

Now, this is not, at all, at this point in time, about trying to figure out the ROI of Social Business. Projects Fail ’. Even today. Why not?

Knowledge Management Core Issues

Tony Karrer

With an ever deceasing half-life of knowledge , just keeping up has become a major corporate imperative. We have made little progress in preventing those repeating errors, as firms grow in size and complexity, building relationships that enable knowledge flows, keeping in the loop and finding stuff becomes a huge issue. practices ?

The State of Social Business – A State of Maturity?

Luis Suarez

“, or, my favourite one: “ What’s the ROI of Social Media? Innovation Knowledge Management Open Businessand Why?

Social Business Forum Highlights – Social Business on the Shoulders of Giants

Luis Suarez

Innovation Knowledge Management Knowledge Tools Learning Social Computing TravellingSo, let’s get things going! Yes, indeed!

ROI 53

Shell All of That Knowledge, Please!

Luis Suarez

Can video make a difference in Knowledge Transfer? Specially, with senior knowledge workers. Yes, of course! Yes, there is! And big time!

Video 47

Open Business – The Narrative vs. The Ruthless Measurement

Luis Suarez

Pretty much like we did with Knowledge Management over 18 years ago and that we still haven’t managed to get it right , after all of that time.

What Are the Chances of Pragmatic Pathways for Social Business?

Luis Suarez

Well, they amplify flows of knowledge and information, inside an organisation, but across organisations, too! To quote her: . Of course it is!

What Does the Training Department Do When Training Doesn’t Work?

Charles Jennings

Sometimes isolating ROI is easy, sometimes it’s impossible. The global training industry is large and in growth again post-2008. n(d)-?set

Finding the time for networked learning

Harold Jarche

SMB Knowledge Workers spend an estimated 36 percent of their time trying to. Managing unwanted communications (e.g. Find information.

Business cases are a waste of time!

David Gurteen

By David Gurteen Knowledge managers are always asking how they can obtain support for a KM project by demonstrating the ROI especially as the measuring the ROI of a KM initiative is so difficult. Smart leaders don't waste their time with this. They play the game, but they know how to make the game worth playing.

ROI 43

Enterprise Social Technology – Review

Harold Jarche

It’s main focus is on marketing, sales and online reputation management, coupled with explanations of tools and platforms. Books

2012?s Top articles on Working Smarter

Jay Cross

From Learning Management to Personal Knowledge Management  JANE HART   |  SATURDAY, AUGUST 11, 2012. Here’s how. JULY 16, 2012.

ROI 42

Pick of the Month: May 2012

Jane Hart

My blog is a key part of my professional development and essential to my personal knowledge management processes. Do we need Learnist?

Working Smarter eFieldbook $12

Jay Cross

Knowledge work and learning to work smarter are becoming indistinguishable. Knowledge workers create value in workscapes. eBook , $12.

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An innovative workshop on radical management

Steve Denning

In these three days ( March 19-21 in Washington DC ), you will discover how to use radical management to thrive in the 21 st Century creative economy and the world of continuous innovation. Have you ever considered how to get your Agile/Scrum teams  the support from top management that they need to be sustainable? Then just imagine.

Learning is the Work

Harold Jarche

One of the most effective mechanisms for knowledge transfer which has emerged in human history is the apprentice scheme. via @c4lpt.


Twitter potpourri

Harold Jarche

I’m still figuring out how best to integrate Twitter to my personal knowledge management processes. On calculating ROI for human activities (economics, learning, marketing, etc.)  post some things I find directly to Delicious and others I mark as favourites. from a Nobel laureate.

If I Were CEO, I’d Mandate Enterprise 2.0

Dan Pontefract

knowledge management and collaboration (25%). Sometimes, one has to trust that intuition trumps ROI. It’s dripping with irony.

8 Dirty Words

Jay Cross's Informal Learning

Here we go: Learning is a dirty word because executive managers have a hard time hearing it. Knowledge is inherently unmanageable.


Web 2.0 Applications in Learning

Tony Karrer

This is something that gets discussed as emergent: see Emergent Knowledge Management , Direction of eLearning - Emergence or Big System , and Future Platforms for eLearning. Selling the Value Often it can be tricky to convince management of the value of providing these tools. Management Take it Seriously – Definitely an issue.

Learning Communities List

Tony Karrer

Learning, Education and Training Professionals Group - a large LinkedIn group for training professionals, including project managers, instructional designers, developers, learning environment engineers, learning officers and classroom trainers. Fair amount of discussion on design, development, and management of eLearning. LearningTown!

iPad & eBooks: A Game Changer for Blended Learning

Dawn of Learning

Home About Podcasts Videos Xyleme Inc. changed the game by providing us with a new direct channel for ILT materials – the eBook. Of course not!

Web 2.0 and Change Present Challenges to Many Learning Executives

Jay Cross's Informal Learning

When you learn something at the point you need it, that knowledge is going to stick in your mind. Web 2.0 By Rex Davenport. Cross: No.

Last Year's Predictions For 2008, Reviewed

Stephen Downes: Half an Hour

Less-democratic processes will lead to a clearer distinction between expert-generated knowledge and the overwhelming quantity of information available everyplace, making it easier to discern information quality. learning, knowledge management, corporate communications, and talent management will continue to converge.

The Evolving Social Organization

Harold Jarche

Innovation abounds in the early stages and knowledge capitalization is aided by a common vision of the business. This is what management schools have been doing for over half a century.  To ensure reliable operations and risk mitigation, the core competencies of decision-making and innovation are moved to the periphery. Complication.

My Moodle Test

Dawn of Learning

Does your company use an open source Enterprise Content Management Solution, or perhaps Sharepoint or Documentum?) In fact, we use open source here for our web content management. link] WRT to SCORM export, Moodle is a Learning Management System, providing forums, gradebook, online testing, assignment upload, chat, etc.

Intelligent Communities Summit - Day One

Stephen Downes: Half an Hour

We've looked for ways to create and distribute knowledge to the world, and we feel this technology is one of the ways we can fulfill our mandate.