In the mid-1990s I became involved in knowledgemanagement. So I wrote my first book, Developing Knowledge-Based Client Relationships , to frame knowledge as primarily about creating value WITH the customer. Big Data is one of the hottest trends at the moment, as shown in this Google Trends chart below.
haven’t spent a lot of time explicitly in the learning space, though my experience from the mid-1990s in the knowledgemanagement arena means I have long considered many of the same issues as those in learning. The topic of my presentation was The Future of Learning , giving a big picture view to kick off their series. Enterprise 2.0
However, somewhat similarly to how the term ‘knowledgemanagement was commandeered by vendors, ‘Enterprise 2.0′ There is an interesting Quora discussion going on What are the distinctions between Social Business and Enterprise 2.0? Each of these terms has a different meaning to what they did just a year ago.
Axiom established a similar infrastructure to that a large law firm would have, with complete libraries, support staff, and knowledgemanagement systems to allow its lawyers to work closely together and tap each others’ expertise. Back since the 1990s I have tracked the rise of virtual and distributed professional services models.