Dave Snowden

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Creating a knowledge strategy

Dave Snowden

Knowledge is best remembered/stimulated by creating a rich context of decisions. Knowledge Management Reflections

Of sandbanks and granite cliffs

Dave Snowden

For the moment I need to complete my summary of this bottom up too down emergent approach to creating a knowledge strategy.

You can’t create a craft by committee

Dave Snowden

From time to time in knowledge management circles the cry of standardisation is raised. Since inviting people in, they have managed to alienate the three people with experience who provided. Knowledge Management Polemic ReflectionsWhen challenged on the pretentiousness of the title they say its just aspirational.

Peer to peer knowledge flow

Dave Snowden

I promised yesterday to talk about peer-to-peer knowledge flow. Knowledge Management Reflections There was no time to read it.

A memory of Peter Drucker

Dave Snowden

It has fond memories for me of the early Delphi group knowledge management conferences held in the Hotel Del. Reflections

Lean or Agility?

Dave Snowden

Link : Original Cynefin model paper in the context of Knowledge Management. This conference also felt a little like coming home.

Dependency matrix

Dave Snowden

One of the key things in understanding and managing a complex adaptive system is getting the granularity right. Both are useful.

Wilful blindness

Dave Snowden

So I put together the basic stuff on knowledge management and tried to work with the consultancy group. Summarising Heffernan's article.

Fast falls the even tide

Dave Snowden

Knowledge Management ReflectionsWhen we put CalmAlpha together back in January I was somewhat shamed by Joseph Pelrine talking about his use of ABIDE, something that I developed as a pairing for ASHEN the best part of a decade ago, but then left it to go into decline. But I get ahead of myself, I should explain what.

Description not evaluation

Dave Snowden

It happens like this when you develop or repurpose knowledge from different sources. Reflections

The ineffable, the inexpiable & the inexpicable

Dave Snowden

In the early days it was all about taxonomies, making tacit knowledge explicit and implementing a Lotus Notes system to create Communities of Practice.

… forever blunt and merciless

Dave Snowden

Its not enough to manage the information system, you have to manage the ecology of knowledge flow within an organisation. Managing for exaption requires a degree of mess , something that the sick staggered will find it difficult to comprehend. So in the spirit of self-morification I publish it here. Get the picture?

this terrible pain in all the diodes down my left side.

Dave Snowden

Larry Prusak's "deadman walking" was probably more apt in the interview he and I did on the subject with Patrick Lambe. I'm happy to debate that.

Create contrast, enable insight

Dave Snowden

Building a portfolio of knowledge projects which are mapped in turn against things that keep current senior decision makers awake at nights.

‘Essential’ flows

Dave Snowden

One of the most irritating questions you can get at a knowledge management conference is some variant of How do I create a culture of knowledge sharing? which is a disguised form of How do I get people to use this wonderful system/process I have designed for them to share knowledge. Polemic

Storytelling & narrative

Dave Snowden

The three main extremes are: Communication , the traditional meaning of story-telling and way back when we were getting started on this stuff in the Institution for Knowledge Management in IBM a lot of people were interested in the wider story-telling movement. The granularity was wrong. Musings

Mind your P’s and W’s

Dave Snowden

The negative exchange had started with my earlier criticism of SAFe as the infantilism of management. I KEEP six honest serving-men.

He who works with his hands and his head is a craftsman

Dave Snowden

The picture is of a medieval baker and his apprentice, a choice that will have a poignancy for veterans of knowledge management, especially those of us who really don't by the electronic bread maker idea. That concept from Nonaka, like too much of KM ignores the social context of buying bread. Musings

Max Boisot 1943-2011

Dave Snowden

Over a decade ago I read Knowledge Assets which, to my mind was the first intelligent book on knowledge management I had encountered. He had an incredible ability to synthesis different fields of knowledge in a coherent way, but without intellectual compromise. We came from very different backgrounds. Reflections

Five years of editing Wikipedia

Dave Snowden

At 1401 on the 12th August back in 2006 I made my first edit to the Wikipedia, all to the knowledge management article.

Context, is well contextual

Dave Snowden

If you substitute IBM Management Consultancy for dancer then I escaped but it was a close run thing at times. Reflections

The aging workforce (part 4)

Dave Snowden

Co-evolution of knowledge is an essential feature of an apprenticeship model. Now compare that with modern management development.

New book chapters

Dave Snowden

Here is the list for those interested here they are: " Naturalizing Sensemaking " in Informed by Knowledge by Mosier & Fischer.

The prepared mind

Dave Snowden

Knowledge management systems have to be fragmented and experiential as anything more structured cannot handle the levels of uncertainty inherent in the future. That means building network connectivity and cross silo deployment capability before it is needed not during the event. could go on (and will over the next few days).

Fear is the mind-killer

Dave Snowden

good metaphor for knowledge management, or am I getting carried away? The programme is out for KM UK June 21-22.

Meaning & the content heresy

Dave Snowden

Instead of asking Does your manager consult you on a regular basis? Some people have the maturity to handle this, many don't. Reflections

The narrative papers

Dave Snowden

Back in the Knowledge Management days I produced a lot of material in the more popular journals. Narrative

A grain of sand: Innovation diffusion

Dave Snowden

The problem is case based recipe approaches dominate management consultancy thinking to little effect. Introduction. Observations. etc.).

Typology or Taxonomy?

Dave Snowden

Now in some ways this is a bit unfair, there is a clear role for taxonomies in many fields including knowledge management. I'd also make it clear that I am pushing the boundaries of my knowledge here so if Patrick Lambe (or someone else who does understand this) wants to correct me on my use that is fine. Cynefin postscript.

Lessons learning

Dave Snowden

I'm currently in Stockholm for the Adopting Agile workshop/think tank (it has flavours of both). Another key aspect of working with complexity.

Language is the master of man

Dave Snowden

spend a lot of time trying to explain to knowledge management people that the term cannot be rescued from its status as a subset of IT and/or a focus on codification and information. There is an interesting phenomena at the moment in that various people are trying to define themselves either by, or against Cynefin. Cynefin

Statistical tails waging the dogs of truth

Dave Snowden

This seems to have been an innate feature of management science and to a lesser extent social science considered more broadly. Polemic

Cynefin papers: a summary

Dave Snowden

I recently provided a brief summary of the various book chapters that contain my writing. This one is on Cynefin articles.

The aging workforce (part 3)

Dave Snowden

In particular I argued that explicit knowledge arises as a result of and complement to, tacit knowledge. which are needed. Reflections

Easy reading is damn hard writing

Dave Snowden

The first from the OB division of the Academy of Management as the Outstanding Practitioner Orientated Publication in 2007. Rouse, K.R. Koch, J.

News 14

Communication

Dave Snowden

There was a picture of excited happy people in a knowledge cafe, followed by one of people slumped in boredom or asleep in a lecture theatre.

Cognitive Edge accreditation

Dave Snowden

We have maintained a somewhat ambiguous position on accreditation over the years. That really didn't work either! So what are we proposing to do?

News 11

By Cader Idris, tempest-torn

Dave Snowden

It was at this point over forty years ago that I got an early lesson in the role of experience in knowledge management. Full photo set.

Granularity

Dave Snowden

Getting the granularity right is key, and its one of my three heuristics of complex system management: use finely grained objects. Musings

On fragments and lessons learning

Dave Snowden

One of the themes was knowledge management within the development sector, something to which I have returned on many occasions over the past decade.